# Petivity: Smart Cat Health — AI Powered Pet Care & Support

> AI-powered pet health monitoring and veterinary insights. (iPhone/iPad app by Nestlé Purina Petcare Company.)

- Source: https://appshunter.io/ios/app/petivity-smart-cat-health/id1500596230 (this page in markdown: same URL + `.md`)
- Developer: [Nestlé Purina Petcare Company](https://appshunter.io/developer/365214225)
- Category: Lifestyle
- Price: Free
- Rating: 4.63/5 from 748 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 135 MB
- Languages: American English
- Released: 2021-08-30
- Data updated: 2026-11-07
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/petivity-smart-cat-health/id1500596230/reviews.md

## What is Petivity?

Reimagine pet care with the Petivity app.

Designed and developed by Purina veterinarians, behaviorists, and data scientists, the Petivity app brings together data on your cat's daily habits with decades of pet health research to give you insights you can act on.

It pairs with the Petivity Smart Feeder for Cats and the Petivity Smart Litter Box Monitor for a detailed look at their day from their bowl to their litter box.

The Petivity Smart Feeder for Cats is an automatic feeder, plus more:
• Track how much your cats eat every day (up to 5 cats!)
• Know when they’re fed and what time they eat
• Spot changes in eating habits right from your phone

The Petivity Smart Litter Box Monitor is a smart scale that sits under your cat's litter box:
• Get daily updates on your cat's weight 
• Track their litter box activity from poo to pee (or lack thereof)
• Get alerted when a change may need your attention

Together, these insights make symptom monitoring and weight loss journeys much more manageable and can help you spot changes that could go unnoticed, including changes associated with health conditions like lower urinary tract disease, kidney disease, diabetes, hyperthyroidism, and obesity.
 
You also get access to Petivity Assistant, our AI chat powered by Purina. Ask pet care questions when you need it the most, like “is this plant toxic to cats?” or “what does this behavior mean” and get science-backed answers you can trust. 

Petivity. Smarter products for better pet care.

## Key features

- Pet health monitoring
- GenAI pet health chat
- Smart litter box insights
- Weight tracking
- Behavioral change alerts
- Veterinarian-developed insights

## What do users think of Petivity?

Reviews of Petivity are mixed: the Lifestyle app is rated 4.6/5 from 748 App Store ratings. What users like most: effective health monitoring for cats with urinary/kidney issues, accurate weight tracking for elderly or health-conscious cats. Top complaints: constant forced logouts requiring frequent re-authentication, VPN incompatibility blocking app access. Summarized from real user reviews.

**Pros**

- 💡 Effective health monitoring for cats with urinary/kidney issues
- ⚖️ Accurate weight tracking for elderly or health-conscious cats
- 📊 Useful insights and data visualization for pet health
- 🎯 Reliable cat identification when weights differ significantly
- 📱 Simple and intuitive interface when functioning properly
- 🔔 Helpful notifications for litter box activity
- ❤️ Early detection of serious health problems

**Cons**

- 🔐 Constant forced logouts requiring frequent re-authentication
- 🚫 VPN incompatibility blocking app access
- 🐛 Frequent app crashes and 'hairball' errors
- ⚠️ Poor AI accuracy for multi-cat households with similar weights
- 📊 Slow and unreliable data syncing and updates
- 🔄 Reverts to training mode unexpectedly losing learned data
- ⚖️ Inaccurate weight readings and fluctuations
- 🔗 Forced Google/Apple authentication without direct login option
- 👥 No multi-user or account sharing capability
- 📈 Confusing and unusable chart visualization with cat face graphics
- 🐢 Extremely slow app performance and loading times
- 🔌 WiFi connectivity issues with certain router models
- 📋 Difficult event editing and correction workflow

**Commonly reported bugs**

- Random logouts requiring re-authentication every 1-2 weeks
- Login timeout errors (Error 2011, Error 1041) preventing app access
- Data loss after app updates wiping cat names and device connections
- Events list showing 'No events to show' after recent updates
- App crashing and requiring hard resets of devices
- Events not syncing to correct cat profiles
- Weight readings showing wildly inaccurate values
- Litter box scooping not detected or marked as non-cat events
- Scale not connecting to WiFi with certain routers
- App reverting to learning mode and forgetting cat identification
- Events list refreshing to top when editing, losing scroll position
- Notifications not sending despite being enabled
- Data appearing and disappearing inconsistently
- App taking 60+ seconds to load past month data
- Events not registering when cat uses box during cleaning

**Most requested features**

- Multi-user account access and sharing functionality
- Manual event creation and editing options
- Direct username/password login without OAuth
- Better chart customization and data filtering options
- Event notes for health observations (stool consistency, blood, etc.)
- Ability to mark maintenance events (scooping, litter changes)
- Real-time notifications with customizable alert types
- Exact timestamps instead of relative time displays
- Event filtering by cat and event type
- Larger litter box monitor size for bigger cats
- Ability to reset litter box status manually
- Web app or desktop access to account
- Event size/volume tracking and abnormality alerts
- Improved PDF report generation and formatting
- Time-of-day pattern analysis and insights

## Is Petivity safe?

Petivity: Smart Cat Health appears safe based on user ratings. The AppsHunter Safety Score for Petivity is 92 out of 100. This assessment is based on 748 user ratings, with an App Store average of 4.6 out of 5. Of 613 App Store ratings, 90.0% point to a safe experience, 3.6% suggest some concerns, and 6.4% point to a risky experience.

## Is Petivity legit?

Petivity: Smart Cat Health appears to be a legitimate app. The AppsHunter Legitimacy Score for Petivity is 95 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/petivity-smart-cat-health/id1500596230/reviews.md

### 1/5 — Garbage

*2026-08-18, version 3.0.0*

App no longer works without agreeing to receive spam. Constantly signs you out, doesn’t allow multiple users. We have two cats, one of which is double the weight of the other, yet the app needs regular re-training which cat is which

### 1/5 — App fails to connect to wifi during setup

*2026-08-18, version 3.0.0*

The current version fails does not connect to a wifi network during setup. Tap on an SSID -> tries to connect -> few seconds later it just fails with error code 1031. Maybe a bug with the latest version of the app that was just released? I tried on two separate devices, same result.

### 3/5 — Purina Advertisement

*2026-08-17*

I really like the product, but lately it seems like all the development has gone into finding more ways to spam you about Purina products than the app functionality itself. Basic features like clearing all alerts at once, pausing when a cat isn’t there (common for households in which owners are separated), or allowing multiple people to access the records (needed in households in which owners aren’t separated) have been missing for far too long. But every major update seems to come with new ways to force Purina products into every interaction.

**Developer response:** Thank you for sharing your experience with us. We’re sorry the recent updates made the app feel less focused on the features you depend on and more centered on promotional content. We understand how important it is for the experience to support multi-caregiver households, provide flexible alert management, and make it easy to pause activity when needed, and we'd be happy to share this with the team. Regarding the email opt-in, it is designed to offer helpful updates on new products, pet care guidance, and other information that may support your pet’s well-being, and you can adjust your preferences or unsubscribe at any time using the link in any email. Your feedback helps us focus on making the app clearer, more functional, and more supportive of your daily routine. You’re always welcome to contact us at 866 979 2477 or support@petivity.com; our team is always here to help. — Your Petivity Team

### 1/5 — Forced to agree to spam to use app

*2026-08-13, version 2.24.0*

New update forces you to agree to receive marketing spam emails to log in. A forced opt in. Scummy scum scum.

### 2/5 — update made the app worse

*2026-08-08, version 2.24.0*

in general the app works well but the latest update has made the app take so long to actually open. i just want to see the litter box usage, not look at a page advertising purina to me for 40 seconds

### 1/5 — What happened to my account

*2026-08-03, version 2.24.0*

I’ve had the smart litter box monitor for years.  The app is not allowing me to use Sign in with Apple like I always have.  It forced me to make a Purina account and all of my pet’s data is missing.  I have lots of data logged on my account that I can’t access, and I need this data for my pet’s records, as well as to give the vet.

### 2/5 — Like the scale

*2026-08-03, version 2.24.0*

I like the scale. I hate this app. I’m constantly having to log in. Then since the Purina upgrade ist been even worse.

### 1/5 — What did you do with auth?

*2026-07-21, version 2.24.0*

Stupid clowns

### 3/5 — Good hardware, but needs Multi-User/Family Sharing ASAP

*2026-06-27*

Our three scales and the app have been helpful, but the current login system is a massive hurdle for multi-person households.

Because the app only allows Apple or Google SSO (no standard email/password option), family members are forced to share their core Google or Apple credentials just to view the data. This creates a severe security and privacy risk. Furthermore, when multiple family members try to use the same login, they are constantly kicked out and logged out.

To fix this bottleneck, please consider implementing one of these standard fixes:

1. The "Invites" Model: Let each family member log in via their own personal SSO account, and allow the primary owner to send an email invitation to "Share Device" (similar to the "Share My Dog" feature in your GPS tracker app).

2. Apple Family Sharing / Google Family Link: Integrate native cloud-sharing frameworks so members of the same digital family group can automatically view the same account instance.

3. Email/Password Fallback: Allow a standalone login so families can safely share a dedicated pet-care password without compromising their personal master accounts.

Monitoring cat health should be a team effort for a family. Please update the user architecture to support multi-device syncing!

**Developer response:** Thank you for sharing your thoughtful feedback. We’re glad the monitors have been helpful, and we appreciate your insights on multi-user access. Our team is actively developing single sign-on access, targeted for release this July. You will receive an email with instructions once it’s ready. This update will also include an optional email/password login. We’ve also shared your suggestions, including device-sharing invitations and family-sharing integrations, for further review as we continue to improve the Petivity experience. You’re always welcome to contact us at 866-979-2477 or support@petivity.com.  Thanks again for being with Petivity, and give your cats a soft ear scratch from us. — Your Petivity Team

### 1/5 — Constant log outs and errors

*2026-06-04, version 2.23.0*

Constantly logging me out and for the last 24 hours throws an error during login and kicks me back out.  Really putting the k in quality here.

## Frequently asked questions about Petivity

### What does the Petivity app do?

The Petivity app helps you reimagine pet care by combining pet health research with data from Petivity smart devices. It allows you to monitor your pet closely from home, offering insights into their health and behavior.

### What are the key features of the Petivity app?

Key features include a GenAI chat powered by Purina for instant pet health answers, and integration with a Petivity Smart Litter Box Monitor. This monitor provides insights into your cat's litter box habits, weight tracking, and alerts for key changes.

### Is the Petivity app free to use?

The Petivity app itself is free to download and use. However, it is designed to work with Petivity smart devices, which are separate purchases. The app also features advertisements.

### What kind of pet health issues can the app help identify?

The app is particularly helpful in tracking weight and behavior changes that may be associated with health conditions such as UTIs, kidney disease, diabetes, hyperthyroidism, and obesity in cats. It provides data that can be discussed with a veterinarian.

### Who developed the Petivity app?

The Petivity app was designed and developed by a team of Purina veterinarians, behaviorists, and data scientists. This ensures that the insights and information provided are based on expert knowledge and research.

## Version history (last 5 releases)

### 3.1.0 — 2026-09-28

• Added support for our newest device, the Petivity Smart Feeder for Cats. Track meals, portions, and eating habits, all in your Petivity app. Available now at Petivity.com.

### 3.0.0 — 2026-08-17

• Started to roll out a simpler, more secure way to sign into your Petivity apps.

### 2.24.0 — 2026-06-29

• Even more great work behind-the-scenes for what’s coming next.

### 2.23.0 — 2026-04-29

• Minor bug fixes and a lot of great work for upcoming releases.

### 2.22.0 — 2026-03-30

• Minor bug fixes and a lot of great work for upcoming releases.

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## More apps by Nestlé Purina Petcare Company

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All apps by Nestlé Purina Petcare Company: https://appshunter.io/developer/365214225

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-07.*