# Petivity — Proactive care for your pets

> AI-powered pet health monitoring and veterinary insights. (iPhone/iPad app by Nestlé Purina Petcare Company.)

- Source: https://appshunter.io/ios/app/petivity/id1500596230 (this page in markdown: same URL + `.md`)
- Developer: [Nestlé Purina Petcare Company](https://appshunter.io/developer/365214225)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.60/5 from 595 App Store ratings · 71 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 112 MB
- Languages: American English
- Released: 2021-08-30
- Data updated: 2026-08-19
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/petivity/id1500596230/reviews.md

## What is Petivity?

Reimagine pet care with the Petivity app.

The Petivity app brings together decades of pet health research with
data collected from your Petivity smart devices, so you can monitor your
pet more closely from home and give them the care they deserve.
Automatically get free access to our GenAI chat, powered by Purina, to
get answers to pet health questions when you need them the most. Ask our
chat anything from:
• Common questions like if your new houseplant is toxic to cats
• In-depth questions about worrisome symptoms you're seeing in your
pet

Then take your pet care a step further by pairing the Petivity app with
a Petivity Smart Litter Box Monitor. It's a smart device, powered by AI
technology, that sits under your cat's litter box to give you insights
about your cat's health without disrupting their day.
• See how often they go and what they do in the litter box each day
• Track daily, weekly, and long-term changes in your cat’s weight
• Get alerted to key changes that are easy to miss

The Petivity app is especially helpful in tracking weight and behavior
changes that may be associated with a health condition requiring
veterinary diagnosis like a UTI, kidney disease, diabetes,
hyperthyroidism, and obesity.*

Designed and developed by Purina veterinarians, behaviorists and data
scientists, the Petivity app gives you the answers, confidence, and
peace of mind you’re doing the best for your pet.

## Key features

- Pet health monitoring
- GenAI pet health chat
- Smart litter box insights
- Weight tracking
- Behavioral change alerts
- Veterinarian-developed insights

## What do users think of Petivity?

Overall sentiment: mixed

**Pros**

- 💡 Effective health monitoring for cats with urinary/kidney issues
- ⚖️ Accurate weight tracking for elderly or health-conscious cats
- 📊 Useful insights and data visualization for pet health
- 🎯 Reliable cat identification when weights differ significantly
- 📱 Simple and intuitive interface when functioning properly
- 🔔 Helpful notifications for litter box activity
- ❤️ Early detection of serious health problems

**Cons**

- 🔐 Constant forced logouts requiring frequent re-authentication
- 🚫 VPN incompatibility blocking app access
- 🐛 Frequent app crashes and 'hairball' errors
- ⚠️ Poor AI accuracy for multi-cat households with similar weights
- 📊 Slow and unreliable data syncing and updates
- 🔄 Reverts to training mode unexpectedly losing learned data
- ⚖️ Inaccurate weight readings and fluctuations
- 🔗 Forced Google/Apple authentication without direct login option
- 👥 No multi-user or account sharing capability
- 📈 Confusing and unusable chart visualization with cat face graphics
- 🐢 Extremely slow app performance and loading times
- 🔌 WiFi connectivity issues with certain router models
- 📋 Difficult event editing and correction workflow

**Commonly reported bugs**

- Random logouts requiring re-authentication every 1-2 weeks
- Login timeout errors (Error 2011, Error 1041) preventing app access
- Data loss after app updates wiping cat names and device connections
- Events list showing 'No events to show' after recent updates
- App crashing and requiring hard resets of devices
- Events not syncing to correct cat profiles
- Weight readings showing wildly inaccurate values
- Litter box scooping not detected or marked as non-cat events
- Scale not connecting to WiFi with certain routers
- App reverting to learning mode and forgetting cat identification
- Events list refreshing to top when editing, losing scroll position
- Notifications not sending despite being enabled
- Data appearing and disappearing inconsistently
- App taking 60+ seconds to load past month data
- Events not registering when cat uses box during cleaning

**Most requested features**

- Multi-user account access and sharing functionality
- Manual event creation and editing options
- Direct username/password login without OAuth
- Better chart customization and data filtering options
- Event notes for health observations (stool consistency, blood, etc.)
- Ability to mark maintenance events (scooping, litter changes)
- Real-time notifications with customizable alert types
- Exact timestamps instead of relative time displays
- Event filtering by cat and event type
- Larger litter box monitor size for bigger cats
- Ability to reset litter box status manually
- Web app or desktop access to account
- Event size/volume tracking and abnormality alerts
- Improved PDF report generation and formatting
- Time-of-day pattern analysis and insights

## Recent user reviews (10 of 71)

All indexed reviews: https://appshunter.io/ios/app/petivity/id1500596230/reviews.md

### 3/5 — Purina Advertisement

*2026-08-17*

I really like the product, but lately it seems like all the development has gone into finding more ways to spam you about Purina products than the app functionality itself. Basic features like clearing all alerts at once, pausing when a cat isn’t there (common for households in which owners are separated), or allowing multiple people to access the records (needed in households in which owners aren’t separated) have been missing for far too long. But every major update seems to come with new ways to force Purina products into every interaction.

### 3/5 — Good hardware, but needs Multi-User/Family Sharing ASAP

*2026-06-27*

Our three scales and the app have been helpful, but the current login system is a massive hurdle for multi-person households.

Because the app only allows Apple or Google SSO (no standard email/password option), family members are forced to share their core Google or Apple credentials just to view the data. This creates a severe security and privacy risk. Furthermore, when multiple family members try to use the same login, they are constantly kicked out and logged out.

To fix this bottleneck, please consider implementing one of these standard fixes:

1. The "Invites" Model: Let each family member log in via their own personal SSO account, and allow the primary owner to send an email invitation to "Share Device" (similar to the "Share My Dog" feature in your GPS tracker app).

2. Apple Family Sharing / Google Family Link: Integrate native cloud-sharing frameworks so members of the same digital family group can automatically view the same account instance.

3. Email/Password Fallback: Allow a standalone login so families can safely share a dedicated pet-care password without compromising their personal master accounts.

Monitoring cat health should be a team effort for a family. Please update the user architecture to support multi-device syncing!

**Developer response:** Thank you for sharing your thoughtful feedback. We’re glad the monitors have been helpful, and we appreciate your insights on multi-user access. Our team is actively developing single sign-on access, targeted for release this July. You will receive an email with instructions once it’s ready. This update will also include an optional email/password login. We’ve also shared your suggestions, including device-sharing invitations and family-sharing integrations, for further review as we continue to improve the Petivity experience. You’re always welcome to contact us at 866-979-2477 or support@petivity.com.  Thanks again for being with Petivity, and give your cats a soft ear scratch from us. — Your Petivity Team

### 1/5 — Constant log outs and errors

*2026-06-04, version 2.23.0*

Constantly logging me out and for the last 24 hours throws an error during login and kicks me back out.  Really putting the k in quality here.

### 5/5 — Wonderful

*2026-05-17, version 2.23.0*

This is such a game changer for tracking our kitties. It would be great if we could add our own notes such as when they do urinate or defecate outside the litter box however.

### 1/5 — Poor app design

*2026-03-07, version 2.21.0*

I don't know why a company as large as Purina can't find programmers to make an app that works.  I've been using this for about a year.  Why does this app keep signing people out of the app and then having to log in again every few weeks?  It is beyond frustrating.

### 1/5 — Logs out all the time

*2026-02-28, version 2.21.0*

The constant log outs and pop ups are infuriating

### 1/5 — VPN blocks the app

*2026-02-18, version 2.20.0*

Can’t use app because of VPN

### 5/5 — Error code 1041

*2026-01-22, version 2.20.0*

Unable to connect to xfinity xb8. Setting is 2.4ghz wpa2 and entering correct password. Also tried a hard reset. Petivity is in same room as xb8 and all other devices work fine. My review is specifically based on xfinity xb8 use with petivity monitor. I wrote to petivity customer support and will update this review with any additonal response.

Update: The Petivity Support team responded to my concern and fixed the problem after about a month. They kept me updated and even provided me with coupons which helped me purchase purina food for free. I am very happy with the customer support and the monitor is fixed and working successfully! Changing my review to 5 stars! I experienced great customer service and concern for my problem.

### 5/5 — Problem fixed

*2026-01-21, version 2.20.0*

Works well now that the connection issue has been fixed. The insights are nice. It isn’t 100% accurate in determining whether the cat went #1 or #2, but that’s a small issue. Would also like the scale to sync to the app on a slightly more regular basis right now it seems to be random and can be delayed by multiple hours.

### 5/5 — Works great

*2026-01-15, version 2.20.0*

Lets me monitor the littler boxes.

## Frequently asked questions about Petivity

### What does the Petivity app do?

The Petivity app helps you reimagine pet care by combining pet health research with data from Petivity smart devices. It allows you to monitor your pet closely from home, offering insights into their health and behavior.

### What are the key features of the Petivity app?

Key features include a GenAI chat powered by Purina for instant pet health answers, and integration with a Petivity Smart Litter Box Monitor. This monitor provides insights into your cat's litter box habits, weight tracking, and alerts for key changes.

### Is the Petivity app free to use?

The Petivity app itself is free to download and use. However, it is designed to work with Petivity smart devices, which are separate purchases. The app also features advertisements.

### What kind of pet health issues can the app help identify?

The app is particularly helpful in tracking weight and behavior changes that may be associated with health conditions such as UTIs, kidney disease, diabetes, hyperthyroidism, and obesity in cats. It provides data that can be discussed with a veterinarian.

### Who developed the Petivity app?

The Petivity app was designed and developed by a team of Purina veterinarians, behaviorists, and data scientists. This ensures that the insights and information provided are based on expert knowledge and research.

## Version history (last 5 releases)

### 3.0.0 — 2026-08-17

• Started to roll out a simpler, more secure way to sign into your Petivity apps.

### 2.24.0 — 2026-06-29

• Even more great work behind-the-scenes for what’s coming next.

### 2.23.0 — 2026-04-29

• Minor bug fixes and a lot of great work for upcoming releases.

### 2.22.0 — 2026-03-30

• Minor bug fixes and a lot of great work for upcoming releases.

### 2.21.0 — 2026-02-23

2.21.0
	•	Enjoy a cool new look for better focus and accessibility with cleaner fonts, better spacing, and bolder blues.

## Apps similar to Petivity

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [VMX Get Moving Challenge](https://appshunter.io/ios/app/vmx-get-moving-challenge/id6473765659) | 5.0 (2) | Free | Health & Fitness |

## More apps by Nestlé Purina Petcare Company

- [Cat Fishing 2](https://appshunter.io/ios/app/cat-fishing-2/id494384429)
- [My Pup - Puppy & Dog Training](https://appshunter.io/ios/app/my-pup-puppy-and-dog-training/id1518252216)
- [myPurina – Pet Rewards App](https://appshunter.io/ios/app/mypurina-pet-rewards-app/id1658539065)
- [FoodFinity Powered by Purina](https://appshunter.io/ios/app/foodfinity-powered-by-purina/id6480109940)
- [Petivity Dog Tracker](https://appshunter.io/ios/app/petivity-dog-tracker/id6752275763)

All apps by Nestlé Purina Petcare Company: https://appshunter.io/developer/365214225

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*