# Petland USA — The Official Petland App

> Official app to browse pets, access care info, and find local store deals. (iPhone/iPad app by Petland, Inc..)

- Source: https://appshunter.io/ios/app/petland-usa/id1440082271 (this page in markdown: same URL + `.md`)
- Developer: [Petland, Inc.](https://appshunter.io/developer/1456053507)
- Category: Shopping
- Price: Free
- Rating: 4.10/5 from 260 App Store ratings · 74 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 58 MB
- Languages: American English
- Released: 2019-03-14
- Data updated: 2026-08-14
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/petland-usa/id1440082271/reviews.md

## What is Petland USA?

Browse available puppies, other cute pets, and learn how to care for them.

The official Petland mobile application helps you find your next pet, take better care of both your pet and your budget by offering a variety of innovative features ranging from pet training tips to exclusive in-app deals through push notifications offering in-store savings. For over 50 years, Petland, Inc. has been the retail pet industry leader in animal care with ongoing staff training programs, in-store animal husbandry systems, and robust community service programs. The Petland App connects savvy pet owners like you with your local Petland store and provides ready access to the information and services you need to keep your pets living their best lives.

Window Shop from Home:
Browse available puppies, kittens, birds, small animals, and other pets available at your designated Petland store and keep tabs on cute new arrivals. Make customized wish lists of the animals that you want to join your family.

Learn about Pet Care Information :
Although we do not sell supplies online or list specific products on the Petland App, we do highlight various supply categories for your pet care needs. These would specifically be behavioral, maintenance, environmental, and nutritional needs. Please browse these categories and head to your local Petland for more information or to make pet supply purchases.

Keep it Local:
The Petland App is customized to a more local experience by allowing you to connect directly with the Petland store nearest you. Each store has its own inventory, promotions, and flavor, so stay posted on the pets in your neighborhood.

Financing:
The App provides in-store financing options to review what’s best for your budget.

Passionate About Pets:
Overall, the Petland App is jam packed with helpful resources, educational articles, store navigation assistance, and robust account management features. Best of all, it keeps you in the loop on the latest and greatest deals – customized to your pet and your neighborhood. It’s a must-have for every passionate pet lover!

## Key features

- Browse available pets (puppies, kittens, birds, etc.)
- Create customized pet wish lists
- Access pet care information (behavioral, nutritional, etc.)
- Connect with local Petland stores
- View in-store financing options
- Receive exclusive in-app deals and savings

## What do users think of Petland USA?

Overall sentiment: mixed

**Pros**

- 👍 Helpful and knowledgeable staff members
- 🐕 Wide selection of puppies and animals
- ⭐ Easy app navigation and user interface
- 💝 Excellent customer service experiences
- 🎯 Ability to view available pets before visiting
- 🏪 Quality animals and healthy pets
- 💰 Occasional coupons and discounts available
- ❤️ Positive emotional connections with pets purchased

**Cons**

- 🐛 App crashes and freezes frequently
- ❌ Limited pet variety (mostly dogs only)
- 📍 Location-based search is tedious
- 💸 Extremely high prices for animals
- 📱 App malfunctions and loading issues
- 🚫 No online shopping capability
- 📞 Poor customer service responsiveness
- 🔍 Difficult to find specific pet information
- ⚠️ Concerns about puppy mill sourcing
- 📦 Limited pet food supply and availability

**Commonly reported bugs**

- App displays burnt orange screen with loading circle
- App loads indefinitely and never opens
- App crashes when navigating between pages
- App crashes when liking/favoriting pets
- Login functionality broken on app version
- Different layout between app and website prevents account access
- Missing locations from app that exist in reality
- App only shows puppies page, no other products visible

**Most requested features**

- Search by breed across all locations simultaneously
- Display pricing information for animals
- Add reptiles, birds, fish, and other non-dog pets
- User account creation to save preferences
- Online purchasing and delivery options
- Dedicated coupon tab in app
- Filter and sort by breed and size
- Full-screen or zoom functionality for pet pictures
- Remove requirement to select location first
- Dedicated customer support contact system

## Recent user reviews (10 of 74)

All indexed reviews: https://appshunter.io/ios/app/petland-usa/id1440082271/reviews.md

### 5/5 — Amazing

*2025-08-10, version 1.6.1*

They were absolutely wonderful. Answered all my questions and concerns, along with tips and tricks. My Boston’s terrier was happy and healthy and is now thriving with his siblings. I definitely would go back and get another puppy!

### 4/5 — Rabbits

*2025-07-27, version 1.6.1*

I went to pet land and there is this rabbit that I wanted but there and no RABBITS ON THE WEBSITE! (Carriage place oh) not even one

### 4/5 — Rabbits

*2025-06-13, version 1.6.1*

I went to pet land and there is this rabbit that I wanted but there and no RABBITS ON THE WEBSITE! not even one

### 1/5 — I want to look at pictures of other animals

*2025-06-02, version 1.6.1*

I got this app not to just look at dogs i also wanted to look at stuff like lizards and more but it only shows me dogs which I have 2 and I don’t want any more

### 5/5 — Thanks SA Hayden and Matt

*2025-05-08, version 1.6.1*

We got our fur baby on 4/26/2025 his name is Champ. The kindness of the staff that assisted us was exceptional. They really work with you to get you what you’re looking for. I would recommend anyone to this location.

### 3/5 — Ferret

*2025-01-27, version 1.6.1*

Just bought 2 ferrets everything was great the only thing is only came with 1 small bag of food knowing the food is hard to purchase at the store and it takes 3 to 4 days with chewy and I live almost 2 hours away from them I spent almost 1,500 that’s ridiculous

### 1/5 — Help me

*2025-01-17, version 1.6.1*

I’m trying to let Petland Frisco know that the app is malfunctioning on the App Store. When I try to access the app, I just gives me a burnt orange screen with a swirling white circle. Y’all really need to set something up so we can let you know when there is an in app problem. You have a report a problem page within the App Store, but nowhere to access said support.

### 4/5 — Petland

*2025-01-12, version 1.6.1*

Decent service they didn't like talking though, didn't really seem interested in answering any questions of ours but the dogs were amazing and playful great place to visit.

### 4/5 — Need help

*2025-01-03, version 1.6.1*

The app was a really great idea and I really loved it up until a little while ago because now whenever I try to open the app it just loads forever and never actually opens. I have tried deleting it and reinstalling it, but it still does the same thing. If there was anyway someone could make it not glitch that would be great!

### 1/5 — Disappointed With App

*2025-01-03, version 1.6.1*

I downloaded the app and they dont list any for Indiana and there r several bc I have been to some and have an appointment at one.

## Frequently asked questions about Petland USA

### What can I do with the Petland USA app?

The Petland USA app allows you to browse available pets like puppies, kittens, birds, and small animals at your local store. You can also create wish lists, access pet care information for behavioral, nutritional, and environmental needs, and view in-store financing options. Additionally, you'll receive exclusive deals and savings through push notifications.

### Can I buy pet supplies or pets directly through the app?

No, the app does not sell supplies or specific products online. It highlights supply categories and directs you to your local Petland store for purchases. Similarly, while you can browse available pets, you will need to visit your local store to finalize any adoption or purchase.

### How does the app connect me to my local store?

The app is customized for a local experience, allowing you to connect directly with the Petland store nearest you. This ensures you see inventory, promotions, and information relevant to your specific neighborhood store.

### Is the Petland USA app free to use?

Yes, the Petland USA app is free to download and use. While the app itself is free, it does mention in-app purchases and has ads, indicating a freemium or ad-supported model with potential for additional in-app purchases.

### What kind of pet care information is available?

The app provides information on various pet care needs, specifically covering behavioral, maintenance, environmental, and nutritional aspects. This information is designed to help you understand and meet your pet's essential needs.

## Version history (last 5 releases)

### 1.6.1 — 2021-07-23

Bug Fixes and Performance Improvements.

### 1.6.0 — 2021-07-22

Bug Fixes and Performance Improvements.

### 1.5.0 — 2021-07-21

Bug Fixes and Performance Improvements.

### 1.4.3 — 2020-07-27

Bug fixes and performance improvements.

### 1.4.1 — 2020-05-13

Bug fixes and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*