# PetLink Pro — Shelter & Vet staff Only

> Mobile tool for US animal professionals to reunite lost pets with owners via microchip lookup. (iPhone/iPad app by Datamars SA.)

- Source: https://appshunter.io/ios/app/petlink-pro/id1557148500 (this page in markdown: same URL + `.md`)
- Developer: [Datamars SA](https://appshunter.io/developer/899066582)
- Category: Utilities
- Price: Free
- Rating: 1.80/5 from 28 App Store ratings · 34 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 67 MB
- Languages: American English
- Released: 2021-07-15
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/petlink-pro/id1557148500/reviews.md

## What is PetLink Pro?

The PetLink Pro app is for US Animal
Professionals (ACOs and Shelter staff) to
use in the field. When Animal Professionals
find a lost pet, they can use PetLink Pro
on their phones to look up owner details
via the pet’s microchip number and submit
a found pet report to PetLink. PetLink
will contact the owner to let them know
their pet has been found and set up
reunification.

You can put the microchip number into PetLink Pro on
your phone by keypad or speak the number in. You can
also use the camera to capture the microchip number
from the LCD display of a microchip reader. Using
the camera makes it much faster to transfer the 9- or
15-digit microchip number from the chip reader to the
search function of PetLink. It also reduces typing errors.
PetLink Pro will search for owner details first in PetLink,
then in PetLink’s Backtrack system and finally in the
AAHA Pet microchip look up tool.

PetLink Pro will help save the lives of lost animals. The
quicker a pet is returned to their owner, the greater
their chance of survival. PetLink Pro allows US Animal
Professionals in the field to contact the owners of lost
pets as soon as they have read the pet’s microchip
number. There is no need to call PetLink, no need to use
a computer to look up details.
Animal Professionals can use PetLink Pro to submit a
found pet report to PetLink in 4 easy clicks. PetLink will
then notify owners via SMS, phone and email, that their
pet has been found and organize reunification.
If a lost pet is found by an Animal Professional and that
pet is registered in PetLink, then PetLink Pro will show a
photo of the pet, if available, to confirm identification.
PetLink Pro will also show medical details, if available,
for the pet, for example if a dog is diabetic and needs
regular insulin, this information will be clearly shown.
This will be beneficial for the health of all lost pets.

PetLink is part of Datamars
PetLink is a leader in pet identification and reunification.
We create a lifelong link between people and pets.
PetLink is a microchip and reunification service. We help
shelters return lost pets to their families and prepare
adopted pets for their new homes. For the last 30 years,
we’ve been making it quicker and easier for people to
microchip their pets. Instead of complicated processes
and annual charges, we provide lifetime support for a
simple one-time registration.
PetLink is a registered trademark of Datamars Inc.

www.petlink.net

PetLink c/o Datamars
345 West Cummings Park
Woburn, MA 01801
U.S.A.

## Key features

- Microchip number lookup via keypad or voice
- Camera capture of microchip reader display
- Search across PetLink, Backtrack, and AAHA databases
- Submit found pet reports in 4 clicks
- View pet photos and medical details
- Facilitates pet-owner reunification

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/petlink-pro/id1557148500/reviews.md

### 1/5 — Not working

*2025-11-25*

Downloaded the app. Created account. Was able to log in on my computer but not the app. Garbage!

### 1/5 — Log in won’t work

*2025-04-10*

So I cant log into the app! I have changed my password and nothing works!! I only can log into my account via web browser! So annoying!

### 5/5 — Great Microchip; App not for Owners

*2024-12-03*

I love petlink. It is a solid microchip. I had bad experiences with other microchips that wanted payment to use or that had repeatedly fallen out. Petlink is free after implant and has a great UI. 

Note: Petlink is a microchip, not a tracker. All the bad reviews are from people who just don’t know how to use correctly what they purchased or don’t understand WHAT they bought. Microchips find lost pets only if they are brought into a vet for scanning and and they should be checked that they are still in your pet during regular checkups. 

I am sad that the app is only for professionals (they should embed the website features in the app so it can also have a customer-facing side). But for anyone curious, the website is great and where you should go to update your pet information and file for a missing pet.

### 3/5 — why can’t we change the info for our own pets

*2023-08-24*

downloaded this just to ask why we can’t track our own pets? my fiancés cat was chipped under a dif company and they have an app he can use to track him himself. i would love if there was one for pet owners to use before we would have to claim the cat missing. be more convenient for us and staff id assume, who deal with missing animals all day. also i used to be able to have access and now it’s for pros? why the change? no explanation? i was told to use this app by my vet and now it isn’t even downloadable, then i come on here to find out it’s been switched to vets only? i’d love to have had a notification or something. update: i realize and understand mine did not come with a tracking option, BUT i need to be able to change her photos and my address myself without a vet trip. esp since a vet literally gave this option to me and it was taken away and switched up for no reason, make ur own app for pros lol lemme have my cats info on here

### 4/5 — Microchip information

*2023-08-06*

A microchip is NOT a tracking device. I repeat, a microchip is NOT a tracking device. 
A microchip is implanted into your animal for proof of ownership and identification. You register your pet online through pet link. This is your pets “social security number”.  Please update your information every time you move, change phone numbers or rehome your pet. 
1) do not post online for other people to see
2) do not put the number on your pets tags, simply put “I am microchipped” 
3) add your veterinary clinics number to your pets tag. 
4) if your pet is stolen or lost please contact your microchip company and local vet clinics immediately. 

While some of you may be frustrated that this app is for veterinary staff and shelter staff. Please understand that the wrong person could do a lot a mischief. 
Once again a pets microchip is NOT a tracking device but a form of identification. Please contact your local veterinary clinic if you have questions. 
If you are looking for a tracking device whistle is a very good one. Please keep in mind that there is no tracking device that will be implanted in your animal. All tracking devices go on a collar or harness which can be easily broken off or thrown away by the animal or a thief. You cannot legally remove a microchip. 
Sincerely, 
A vet tech.

### 1/5 — Useless

*2023-07-08*

Would have never had our pet chipped had I known how useless this is. So many other affordable options out there to use as f your pet gets lost. This will only work if the person has a scanning device or is kind enough to take your pet to a vet or shelter. Otherwise… waste of money!

### 1/5 — USLESS APP

*2023-06-06*

Wow this app is so useless u can’t even log in to track ur own pet, app needs to be fixed asap or creat a new one don’t even bother downloading

### 1/5 — Disappointed

*2022-07-03*

Why have a microchipped dog and then I can’t track her if I need to? I did it more for in case anyone decides to try and take her. As a pet parent, it makes no sense. What if something happens over the weekend when my local is vet is closed and I can’t get ahold of anyone? Dumb! Develop the app for people like me to keep track of!

### 1/5 — 🤦🏾‍♂️

*2022-06-11*

Definitely not understanding why i paid for a chip and can’t track my 🐶 when i want. Kind of pointless to an extent.

### 1/5 — Was not “pro” before

*2022-04-26*

I was able to access this before - update the picture, my pet’s info, etc, all without making specific vet trips before it. I went to go update her picture and age only to find it now “for professionals only”. Because my vet definitely has time to take a new picture and update it in the system, yep.

## Frequently asked questions about PetLink Pro

### What does the PetLink Pro app do?

The PetLink Pro app is a mobile tool for US animal professionals, such as Animal Control Officers and shelter staff. It allows them to quickly look up owner information for lost pets by scanning or entering their microchip number. The app also enables users to submit found pet reports directly to PetLink for owner notification and reunification.

### How can I look up a pet's microchip number?

You can enter the microchip number into PetLink Pro using your phone's keypad or by speaking the number. Additionally, the app features a camera function that allows you to capture the microchip number directly from the LCD display of a microchip reader, which is faster and reduces typing errors.

### What information can I access about a found pet?

If a lost pet is registered in PetLink, the app can display a photo of the pet to help confirm identification. It can also show available medical details, such as if a pet has a condition like diabetes requiring regular medication, which is crucial for their health and care.

### Is PetLink Pro available for the general public?

No, the PetLink Pro app is specifically designed for US Animal Professionals, including Animal Control Officers and shelter staff. It is intended for use in the field when encountering lost pets and requires professional credentials to access its full functionality.

### How does the app help reunite pets with their owners?

The app speeds up the reunification process by allowing animal professionals to immediately look up owner details via a pet's microchip. Once a found pet report is submitted, PetLink contacts the owner through SMS, phone, and email to arrange for the pet's return, significantly increasing the chances of a quick and safe reunion.

## Version history (last 4 releases)

### 2.0.1 — 2026-08-27

Minor bugs fixing

### 1.0.7 — 2021-12-02

- Updates to AAHA Microchip Search
- Notifications for Pet Parents that the app is intended for Animal Shelter and Vet Hospital staff only
- Updated app store listing subtitle

### 1.0.6 — 2021-11-23

- Updates to AAHA Microchip Search
- Notifications for Pet Parents that the app is intended for Animal Shelter and Vet Hospital staff only

### 1.0.4 — 2021-07-15

No release notes.

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## Related topics

[petlink](https://appshunter.io/ios/topics/petlink)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*