# PetMeds

> Online pet pharmacy offering health products, expert advice, and autoship services. (iPhone/iPad app by PetMed Express, Inc..)

- Source: https://appshunter.io/ios/app/petmeds/id1195712445 (this page in markdown: same URL + `.md`)
- Developer: [PetMed Express, Inc.](https://appshunter.io/developer/1195712444)
- Category: Shopping, Medical
- Price: Free
- Rating: 4.90/5 from 13,710 App Store ratings · 105 written reviews indexed
- Age rating: 17+
- Requires: iOS 16 · 206 MB
- Languages: American English
- Released: 2017-02-08
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/petmeds/id1195712445/reviews.md

## What is PetMeds?

PetMeds: Care You Trust
PetMeds is dedicated to enhancing pets’ quality of life and longevity, offering essential health products and support for pets and pet families. PetMeds strives to enable happier, healthier pets by creating a community to the best expertise, service, and products.

Pharmacy
PetMeds is the first online pet pharmacy, and for 28 years we’ve provided expert-backed advice and personalized recommendations to help pet parents make informed decisions. We strive to make top-quality health solutions accessible.

Autoship
Autoship is a convenient and cost-effective way to ensure that the pets you love get the things they need. You can change, skip, pause or cancel anytime. Save 35% when you set up Autoship plus earn 5% savings on all ongoing orders, as well as get free tele-heath visits with Vetster.

Savings
Stay on top of special in-app deals on quality pet food, treats, vitamins, supplements, and more.

## Key features

- Online pet pharmacy
- Expert-backed advice
- Personalized recommendations
- Autoship for convenience
- In-app deals and savings
- Tele-health visits

## What do users think of PetMeds?

Overall sentiment: negative

**Pros**

- 🚀 Quick shipping
- 💯 Excellent customer service
- 💰 Affordable prices
- 📦 Convenient ordering

**Cons**

- 🐛 Buggy app with frequent crashes
- 🔍 Difficult to navigate and find products
- 🔄 Inconsistent order status updates
- 🔑 Login/account issues
- 📦 Delayed or incorrect shipments

**Commonly reported bugs**

- App freezes when trying to add items to cart
- Incorrect medication quantities displayed
- Inability to delete or update pet profiles
- Autoship feature not functioning properly

**Most requested features**

- Improve app stability and performance
- Enhance search and filtering capabilities
- Provide better order tracking and status updates
- Streamline account management features
- Integrate with popular pet health apps

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/petmeds/id1195712445/reviews.md

### 1/5 — Can’t Log In

*2026-08-22, version 3.41*

Can login online, but not in the app. The app will not load no matter how many times I clear it delete it and reinstall.

### 5/5 — Best customer service ever!

*2026-07-08, version 3.38*

Got my meds for my dog the next day when I was totally out.  PetMeds really cares about your pet. So compassionate and caring!!

### 1/5 — Horrible app

*2026-03-30, version 3.31*

Hate this app. Not user friendly to say the least. Won’t let me track my packages. Keeps sending to this stupid verification page that just keeps reloading over and over asking if I’m a human. They just randomly canceled my orders saying it was a computer glitch on there end-? Whatever….

### 2/5 — Update

*2026-01-13, version 3.25*

As soon as I updated the app today I can no longer able to to to my account. It keeps anymore asking to prove I’m a human over and over and I can’t get any information anymore.

### 1/5 — Was great

*2026-01-07, version 3.24*

App was working great for a long time. Recently, every time I open the app, all I get is a blank white screen, that never loads. All tabs are like this. Can’t track my pet’s meds or essentials anymore. GREAT JOB!

### 1/5 — Medicine order

*2025-08-25, version 3.16*

I ordered my dog medication, and have still yet to receive it. When I called to find out what was going on with it, they told me that the post office canceled the order and now they have to redo the order for the medication which is going to take 2-3 days. And that they can’t give me overnight shipping again so now I have to wait even longer for it to get to me once they get the medication. Keep in mind this is for a seizure dog. Absolutely ridiculous. I still have nothing on my orders that this second order is being processed to replace the first one so I have no idea what’s going on with it. This is my first time ordering with them and it has been a nightmare.

### 4/5 — Great App Great Deals

*2025-08-15, version 3.15*

I’m very happy with the new app and some of the deals are great when using auto ship . I’d love to see more food options

### 1/5 — App Doesn’t Work

*2025-07-08, version 3.13*

Useless app when I comes to account management and order placement. The captcha never works, so I can’t ever see my account info, update any info, etc. 

Ordering directly though my vet because this process is a mess.

### 1/5 — Good concept, 0 execution

*2025-07-05, version 3.13*

I got this app for my puppy, I thought it was kinda like the “NURX” app but for dogs. I was so excited and prepared for the order that I made for my dogs monthly necessities. Did not come at all after waiting over a month. I had to cancel because it was asking me for my next delivery since I made a subscription. Had to cancel and on top of that, my dog ended up getting infested with fleas since the preventative never came. Whole thing was a hassle and I expected more, I tried calling customer service-got no response.

### 2/5 — App has become terrible

*2025-05-23, version 3.10*

Very slow. Links to track shipments of orders don’t work. I’ve filled out pet profiles including birthdate, medications, and pictures and the information is gone a few days later. Just awful now. Used to be ok.

## Frequently asked questions about PetMeds

### What does the PetMeds app do?

The PetMeds app serves as an online pet pharmacy, offering essential health products and expert support to enhance pets' quality of life and longevity. It provides access to top-quality health solutions and personalized recommendations for pet parents.

### What are the key features of the PetMeds app?

Key features include an online pharmacy with expert-backed advice, an Autoship service for convenient and cost-effective recurring orders, and special in-app deals on a variety of pet products like food, treats, vitamins, and supplements. It also offers free tele-health visits with Vetster when Autoship is set up.

### How does the Autoship feature work and what are the benefits?

Autoship is a convenient service that ensures your pets receive their needed items regularly. You can easily change, skip, pause, or cancel your Autoship orders at any time. Benefits include saving 35% on your first Autoship order, earning 5% savings on all ongoing orders, and receiving free tele-health visits with Vetster.

### Is the PetMeds app free to use?

The app itself is free to download and use. While the app offers various products for purchase, the core functionality and access to deals are free. There are no upfront costs to use the app's services.

### What kind of products can I buy through the PetMeds app?

You can purchase a wide range of pet health products through the app, including quality pet food, treats, vitamins, and supplements. The app focuses on providing essential health solutions to support your pet's well-being.

## Version history (last 5 releases)

### 3.42 — 2026-08-24

Better Search - Find what you need faster with our improved search bar.
Smoother Experience - General housekeeping and performance improvements.
More Flexible Design - Enhanced padding controls for a better content experience.
UI Improvements - Bug fixes and refinements for a more polished experience.

### 3.41 — 2026-08-10

Performance optimization and crash fixes across the app
Bug fixes and UI refinement

### 3.40 — 2026-07-27

Performance improvements for a faster, smoother experience.
Fixed bugs and enhanced app stability.

### 3.39 — 2026-07-13

Performance enhancements and bug fixes for a smoother app experience.

### 3.38 — 2026-06-30

• Improved account sign-in and management experience for users who sign in with Apple.
• Clearer pricing, discounts, and coupon savings.
• Bug fixes and performance enhancements.

## Apps similar to PetMeds

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [Pet Supplies Plus](https://appshunter.io/ios/app/pet-supplies-plus/id6747424882) | 3.4 (134) | Free | Shopping |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*