# PetPace Health — user reviews

> 6 indexed App Store user reviews of PetPace Health by PetPace LLC, rated 3.62/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/petpace-health/id1639544096/reviews
- App overview in markdown: https://appshunter.io/ios/app/petpace-health/id1639544096.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 4

## Most critical reviews (6 lowest-rated)

### 1/5 — 太垃圾了

*2025-05-02*

一直注册不了，还提示输入错误，但又不显示错误的地方在哪里，垃圾玩意

### 1/5 — :(

*2024-05-25*

I wish my app was as feature rich as the pictures it’s advertising, I Can’t even add safety zones

**Developer response:** Thank you for your feedback. We appreciate you sharing your experience and will share this with our team.

### 3/5 — Keep it simple!

*2026-01-02*

I’ve been a PetPace user since its inception & find it to be an invaluable tool. The current app, however is frustrating, and it seems there is no longer an option to login from the web. 

The app takes 5 seconds to load, and then it often crashes. A delay after the 5 seconds reveals a pop-up ad! I’m paying a lot for this service & the delays are very frustrating. The original app loaded very quickly. 

Use email to send advertising, not the app. The better the service is, the more likely I am to recommend it. No need to remind me every time I open  the app. 

The metrics in the app are great, however, it would be helpful if there were age-appropriate tips for a senior dog to increase well-being.

Please fix the delays & realize that repetitive ads do not make the case for your service. Great service does. I always recommended PetPace, and the technology is amazing. But the app needs immediate attention. I would love to see a desktop web version & miss the old one.

**Developer response:** Thank you for being a long-time PetPace user and for your honest feedback. We’re sorry to hear about the app performance issues you’ve experienced. Your feedback on performance, in-app messaging, senior-specific guidance, and access to a desktop experience has been shared with our product team. We’re committed to improving the app experience while continuing to deliver the trusted insights you value. If you’d like, please reach out to us at support@petpace.com
 and our team will be happy to help further. Thank you again for helping us make PetPace better.

### 5/5 — Cornered the Market

*2026-01-07*

What PetPace provides is something very niche that not many other products can provide, while also being high quality + vet trusted. Yes they require a subscription, but I think of it as a premium on top my pet insurance [PetPace should partner with insurances, that’d be AMAZING]. The monitor is high quality and has amazing results. Their prized jewel is the hardware. The app has everything I need. It’s not an amazing app, but it’s polished and still gets frequent updates, that’s all I need from their software (alongside their trusted ML models of course).

**Developer response:** Thank you so much for this thoughtful review. We’re glad the collar and app are giving you the confidence and results you’re looking for. Your feedback means a lot to our team.

### 5/5 — Recommended for dogs with cancer

*2023-08-31*

Since my furbaby was diagnosed with cancer I've been looking for something that will help lower my nerves a little bit when I can't be home. It really helps calm my nerves knowing that I have realtime information on my dogs wellbeing when I'm not near him.

### 5/5 — Petpace is awesome!

*2023-08-09*

Really helped me monitor the health of my dog has alerts and GPS in case she gets lost. Really good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*