# Petro-Canada — user reviews > 550 indexed App Store user reviews of Petro by Petro-Canada, rated 4.30/5 from 255 ratings. - Source: https://appshunter.io/ios/app/petro-canada/id792882134/reviews - App overview in markdown: https://appshunter.io/ios/app/petro-canada/id792882134.md - Rating breakdown: 5★ 198 · 4★ 13 · 3★ 4 · 2★ 6 · 1★ 34 ## What do users think of Petro? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient contactless payment - 🚀 Integrated rewards program - 👍 Great gas quality **Cons** - 🐛 App frequently crashes or fails to load - 🐛 Unreliable car wash functionality - 🐛 Login and account issues - 🐛 Slow and unresponsive app - 🐛 Inconsistent user experience **Commonly reported bugs** - Cannot log in due to invalid email error - App crashes when trying to use car wash - Pump authorization fails frequently - Inability to remove car wash passes from app **Most requested features** - Add digital card to Apple Wallet - Improve car wash pass management - Provide better customer support - Enhance app stability and reliability ## Newest reviews (17 of 550) ### 2/5 — Pay *2026-08-26, version 7.3.0* The apps logs you out each time it’s very inconvenient ### 2/5 — Very annoying at times *2026-08-24, version 7.3.0* Most of the time it tells me I’m not at the station when I am in fact at the station. I then have to drive around for the stupid thing to engage. ### 3/5 — Slow and akward *2026-08-08, version 7.2.1* Wish this app was better ### 1/5 — App needs improvement *2026-08-04, version 7.2.0* Upon logging into the app, it forces me to authenticate and inconveniently sends a passcode to my email. I’m doing this while at the pump and find it very annoying and time-consuming. It should just use facial recognition or a different method of authenticating. ### 1/5 — Too frequently updates! *2026-08-03, version 7.2.0* Approximately update every time when opening the app for topping up gas, very annoying. ### 2/5 — app *2026-08-01, version 7.2.0* it’s very inconvenient to login into app every time through email code which can be sent to phone no also ### 1/5 — Should be better *2026-07-29, version 7.2.0* It can’t be added to Apple Wallet. Locations on map don’t show prices. Not useful at all really. ### 1/5 — Unusable! *2026-07-25, version 7.1.0* What a poorly conceived app! When I pull up to the pump, it wants to send me an email (!) to confirm my identity before authorizing the transaction. This despite opening my phone with facial recognition, etc. It can take 20 minutes for my slow provider to get the email to my phone, so I give up and pay with my card. Even with the card being linked to my Petro account, I get no points! Crazy stupid. If I didn’t need 93 octane, I wouldn’t patronize Petro-Canada. What a shame the app doesn’t deliver a good experience! ### 1/5 — Bug in app *2026-07-22, version 7.1.0* There is a bug in app . I updated my mobile no. But verification code to add new payment details to wallet is going to old mobile no ### 2/5 — Need to login everytime *2026-07-20, version 7.1.0* Every time I am at the gas station and wanting to pay using the app, I am logged out. I sign in with Face ID, then a two factor code is sent out to my email. The banks apps and other gas stations apps log me in with just my Face ID, why do I need two factor authentication code every time? Why am I logged out in the first place? ### 1/5 — Worst app ever *2026-07-19, version 7.1.0* Makes you log in and wait for a code every time you use it. Takes longer to do that than to get the gas. Very inconvenient, especially when there’s a big lineup behind you. ### 2/5 — Can you not pre-load my offers? *2026-07-19, version 7.1.0* I don’t see the offers until after I’ve fueled up. I’ve missed out on a lot of rewards opportunities because you can’t pre-load offers like just about every other app does. Also annoying I have to enter a code sent to my email every time I use the app. Adds extra time which is annoying when you’re just trying to fill up and move on. ### 2/5 — Constant frustration *2026-07-18, version 7.1.0* You know I keep trying this app to see when they will fix it but I get disappointed all the time. There are so many things wrong with it. 1. It makes me login every time. Every time. The login prompt won’t propose the URL root so my password filler won’t work with it. 2. When I login 2 factor authentication every time. Seriously? It’s my device can’t I say “remember my device” with a cookie? 3. I’m standing at the pump and the app is saying I’m a few hundred metres away … ok so the app isn’t great at GPS for some stations LET ME SELECT THE STATION IM CLOSEST TO but no I have to awl away from the station down the street and around to get the GPS to click in. Ugh. 4. What’s with the huge carousel of pump numbers? Put 9 big buttons on the screen so I don’t have to scroll all the way to 7. It should be one touch. You could get 12 large circles on the screen at the same time how many stations have more than 12 pumps honestly. 5. This app should work like a predefined card with my Petro points card where I can associate a credit card with it so I don’t have to do all of this other stuff. It should work just like PRESTO card where I can add it to my wallet and do one tap to get everything done all at once. No authenticate and pick a pump craziness. Open up Wallet tap the pump pay and get my petro points. Why do I need to tell it what pump to use? Why can’t I just scan or tap my Petro points card at the pump that I’m standing at and it just uses it it works for Tim Hortons. It works for Starbucks. It works for PRESTO. I’d love to give this feedback in the app, but there’s also no way of doing that either so the only place I can put it is here hoping that developers actually read this. ### 1/5 — 2fa *2026-07-17, version 7.1.0* The app is 100% e due to 2fa, i am logging in with face id and then bag, i need an email code. So i immediately give up on the spot and don’t use it. I am either at a register or at the pump, not entering my damn email code for no reason. What someone is going to hack me and earn me points? ### 1/5 — Not working *2026-07-10, version 7.1.0* I just got an email from Petro-Canada saying that my points are going to expire if I don’t use them. So I reinstalled the app to see what points I have… But all it does is tell me that the app can’t load, and to try again later. I will try a few more times before abandoning my points. ### 1/5 — Garbage *2026-07-09, version 7.1.0* Do not waste your time with this nonsense. App does not work. Disables your password when you try to login. I’ve moved on to a gas station with an app that works ### 1/5 — We can’t load the app *2026-07-08, version 7.1.0* Tf you mean you can’t load the app? ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of time *2026-08-28, version 7.3.0* Never works and now it has stooped taking my cards for online transactions this sucks ### 1/5 — Way too many updates and never works when you need it *2026-08-26, version 7.3.0* Way too many updates and never works when you need it ### 1/5 — Update too often *2026-08-25, version 7.3.0* Please, make the app version stable longer ### 1/5 — I deleted my account *2026-08-25, version 7.3.0* App is useless. Use the browser on your phone. I deleted my account and no longer shop at Petro Canada. You must call the call centre to delete your account. ### 1/5 — Never open *2026-08-23, version 7.3.0* We can't load the app Try again in a few minutes. Close App ### 1/5 — Crashed most of the time *2026-08-19, version 7.3.0* 8/10 were crashed. ### 1/5 — Recent download locks me out… *2026-08-19, version 7.3.0* Awful online developers ### 1/5 — Latest update bricked the app *2026-08-14, version 7.2.1* The last update bricked the app ### 1/5 — Two factor BS slows down *2026-08-09, version 7.2.1* Slows down slows us down makes it so slow ### 1/5 — App with very limited functionality *2026-08-08, version 7.2.1* Unlike others fuel app, this app requires to sign in every time before I use. Yes, we understand this is a security measure but please consider to use PIN instead. Plus, it won’t let me to reload and use my 5/10 cents discount card. I have to keep all physical cards in hand. ## Most praised reviews (10 highest-rated) ### 5/5 — New App *2026-08-23, version 7.3.0* Love this App and it makes it so easy to redeem Petro Points! ### 5/5 — Good experience *2026-08-20, version 7.3.0* This App is pretty good ### 5/5 — Good *2026-07-31, version 7.2.0* Nice ### 5/5 — It works *2026-06-12, version 6.19.2* This app is so convenient and easy to redeem points and in my opinion is the gold standard for gas station loyalty points system. ### 5/5 — Fire *2026-06-12, version 6.19.2* Fire app ### 5/5 — Pay at the Pump with Petro-Canada App *2026-06-09, version 6.19.1* Super quick and convenient—just select the pump and pay with Apple Pay, no waiting in line.” ### 5/5 — Problem Not able to login *2026-06-06, version 6.19.0* I am consistently used this app and now I came back from vacation after six months, and not able login 🤭 ### 5/5 — App *2026-05-15, version 6.18.0* Excellent ### 5/5 — Gas up with Petroleum *2026-05-01, version 6.17.0* Number 1 service station for me in Prince Edward Island ### 5/5 — Jonathan foster *2026-04-24, version 6.16.2* Dauphin --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*