# Pets Harbor: Merge & Restore — user reviews > 28 indexed App Store user reviews of Pets Harbor by Gaming Flight Limited, rated 4.80/5 from 210 ratings. - Source: https://appshunter.io/ios/app/pets-harbor-merge-and-restore/id6754548168/reviews - App overview in markdown: https://appshunter.io/ios/app/pets-harbor-merge-and-restore/id6754548168.md - Rating breakdown: 5★ 200 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 8 ## Newest reviews (8 of 28) ### 2/5 — Advertised as no Ads *2026-07-15* Saw an ad for pets harbor with a note attached ‘solemnly swearing’ to never have ads. Not true. Went to play for the first time and when I clicked on the daily reward an ad popped up. Not only that but when trying to get out of the ad it froze completely. I won’t be back for day 2 rewards. Such a shame as it looked like a nicely designed game. **Developer response:** Hi! We're sorry for your experience. Our game only shows optional ads for extra rewards. If you encountered an ad that froze or couldn't be closed, please contact our in-game Support with your UID and, if possible, screenshots or details of the ad. We'll investigate and assist you as soon as possible. ### 3/5 — Expensive *2026-07-11* I hate the way that the price of gems goes up in both games ( the first Loveland game ? And of course this is the second. But every time you need to up your energy the price of gems get Over The Tol crazy in pricing! It should never go higher than 40 gems. But I can’t get passed 160 gems because I refuse to pay that price. I just stop playing if for weeks at a time. Or I eventually just delete the game all together. But if I’d a fun game just not worth the price. **Developer response:** Hi! Thank you for sharing your feedback. We're sorry the increasing gem cost for energy has affected your enjoyment of the game. We appreciate your suggestion and will share it with our team for future balancing considerations. Thank you for playing and for taking the time to let us know your thoughts. ### 1/5 — I’ve had it with all mobile games. *2026-05-22* This one started out OK. Even a little generous with energy. Then it descended into way too much confusion. Way too many commercials. Very long commercials. They a.so put stop timers in the game that make you wait for something to recharge. No thanks. I hate this goodbye forever. I don’t know how any of these damn businesses survive. Why would consumer support this garbage? **Developer response:** Hi! Thank you for sharing your honest feedback 😊 We’re sorry to hear the game became frustrating for you, especially regarding ads and overall game balance. Your comments about the experience feeling overwhelming and the ads being too frequent have been shared with the team for review. We’re always working to improve the game experience and appreciate you giving the game a try 🤝 ### 1/5 — I’ve had it with all mobile games. *2026-05-01* This one started out OK. Even a little generous with energy. Then it descended into way too much confusion. Way too many commercials. Very long commercials I hate this goodbye forever. I don’t know how any of these damn business. Why would consumer support this garbage? **Developer response:** Hi! Thank you for sharing your honest feedback 😊 We’re sorry to hear the game became frustrating for you, especially regarding ads and overall game balance. Your comments about the experience feeling overwhelming and the ads being too frequent have been shared with the team for review. We’re always working to improve the game experience and appreciate you giving the game a try 🤝 ### 1/5 — Disappointing *2026-04-23* This game won’t even open for the first time for me. It says - check version - flashing. Sad it’s not tested before it’s released. Do better! **Developer response:** Hi! Thanks for reporting this issue 😊 We’re sorry the game won’t open and gets stuck on “check version.” That’s definitely not the first experience we want players to have. Please try restarting your device and checking for any available app updates. If the issue continues, kindly contact our in-game support with your device details and UID (if available) so we can investigate further and help resolve it 🤝 ### 1/5 — Loading *2026-03-07* Trying to install the game I can’t even play since it’s taking so long. It’s been more than 10 minutes and only 5% is loading. Gave up on playing the game. **Developer response:** We’re so sorry for the frustrating loading experience! Slow installation can be caused by network issues or insufficient storage. Please try switching your network, restarting your device, or checking if there’s enough space. We truly hope you can give the game another chance—we’ll keep optimizing the installation process for a better experience. Thank you for your feedback. ### 3/5 — Can’t make in-app purchases *2026-02-28* I have been trying for weeks to make in app purchases. I can do some but others I can’t. Super frustrating but guess it saves me money 🤷🏻‍♀️ **Developer response:** We’re so sorry to hear you’ve been having trouble with in-app purchases for weeks—it shouldn’t be this frustrating for you! We appreciate your patience and would love to help fix this. Could you please tell us which items you’re unable to purchase, along with your device info? We’ll look into it right away and get this resolved for you. Thank you for your feedback! ### 2/5 — Too slow *2026-02-14* Takes forever to get anywhere. Just merging items isn’t all that much fun **Developer response:** Dear player, we're truly sorry the game didn't bring you enough fun.We understand that constantly merging items can feel repetitive over time.We will keep adding more interesting gameplay and optimizing the progression pace,to make the game more fresh and rewarding.Thank you so much for your honest feedback—we really appreciate it and will keep improving! ## Most critical reviews (10 lowest-rated) ### 1/5 — Deleted *2026-07-22* I deleted this game because, this game makes the player compete against an opponent in “Duel” and you can’t go on until you play the duel. **Developer response:** Hi! Thank you for your feedback. We're sorry the Duel feature affected your experience. Your comments have been shared with our team as we continue working to improve the game. Thank you for giving our game a try! ### 1/5 — Don’t doit *2026-07-16* Unless you want to pay every 10 minutes don’t waste your time and never received any bonus. I hate games that run out of playtime unless you buy more time. If you’re trying to relax this is not the game for you IJS this is not that kinda game **Developer response:** Hi! Thank you for your feedback. We're sorry to hear the energy system and rewards didn't meet your expectations. We'll share your comments with our team as we continue improving the game experience. Thank you for giving our game a try. ### 1/5 — 読めない *2026-07-09* 中国語で読めない部分が多すぎる **Developer response:** こんにちは。レビューありがとうございます。ご不便をおかけして申し訳ございません。ゲーム内で中国語が表示される問題については、開発チームへ共有し改善に努めます。もし詳細をお知らせいただける場合は、ゲーム内サポートまでご連絡いただけますと幸いです。ありがとうございました。 ### 1/5 — Reporte *2026-06-30* Le pongo una sola estrella porque el juego no inicia solo se queda cargando luego se sale, entonces es imposible jugarlo de esa manera. Gracias **Developer response:** Hello, we are sorry for the inconvenience. We have forwarded your suggestions to the developer. We will continue to optimize the game content and functions and strive to bring a better experience to players. Thank you for your understanding and support! ### 1/5 — False Leading *2026-06-21* I downloaded this because of the 5 ⭐️ rating. I should have actually looked at the reviews first. Not many. Most are 1 ⭐️. Only on is a 5 ⭐️. Misleading. I got in the game and unable to login through Facebook. All of this is a big red flag 🚩. It's not worth it - plus I feel like you are lying to us. Your average rating is a 2, not 5! **Developer response:** Hello, did you previously link your iOS account? If you've already linked an iOS account, you cannot change it. If not, please contact us through our customer service center. ### 1/5 — Untitled *2026-06-08* 宝箱をタップする様に誘導する指アイコンが鬱陶しい 注文はハイレベルなのに生成元はなかなかレベルアップしないし、レベルアップさせても高い生成物が出難い 競争イベント強制参加はイライラする 所々文字が抜けていたり翻訳がおかしいからストーリーが頭に入らない **Developer response:** レビューをいただき、誠にありがとうございます。また、ゲーム内の様々な点でご不便とご不快な思いをさせてしまい、大変申し訳ございません。 宝箱の誘導表示や、生成元のレベルアップに対する高レベルアイテムの出現確率、そしてイベントの参加形式については、ゲームバランスの調整や快適なプレイ環境づくりの重要な参考として、すぐに開発チームへ共有いたします。 また、日本語の翻訳や文字抜けにより、ストーリーを安心してお楽しみいただけなかった点につきましても重ねてお詫び申し上げます。より自然で読みやすい翻訳に改善できるよう、早急に修正を進めてまいります。 いただいた貴重なご意見をもとに、より楽しんでいただけるゲームを目指して改善に努めてまいります。貴重なフィードバックをありがとうございました。 ### 1/5 — Не загружается *2026-06-04* Игра не загружается **Developer response:** Нам очень жаль, что возникла такая проблема с загрузкой. Пожалуйста, попробуйте следующие стандартные шаги: проверьте стабильность интернет-соединения, перезапустите игру или очистите кэш приложения в настройках устройства. Если игра все равно не запускается, пожалуйста, свяжитесь с нашей службой поддержки по электронной почте или через официальное сообщество, указав модель вашего устройства. Мы сделаем все возможное, чтобы вы скорее смогли вернуться в игру. ### 1/5 — Rating *2026-05-28* What the heck?? You guys said that you get unlimited energy! That’s a lie. 🤷🏼‍♀️ **Developer response:** We apologize for any confusion caused by our advertisements. The unlimited energy rewards are usually special items or limited-time event bonuses that can be unlocked as you progress, rather than a permanent feature. We hope you still find it to be a fun game, and we appreciate you sharing your feedback with us! ### 1/5 — Wieder nur kaufkrams oder ewig warten *2026-05-24* Ich hatte das Spiel geladen, weil gesagtwurde, das man. Keine Leben aufladen muss sondern unendlich spielen….ein Satz mit X….gelöscht! **Developer response:** Thank you for sharing your feedback about our merge game. We’re truly sorry to hear your experience didn’t live up to your expectations, especially regarding the in-game purchases and wait times. We take your concerns very seriously and will review these systems carefully to make the game fairer and more enjoyable for all players. ### 1/5 — Unlimited energy *2026-05-24* You blatantly lie about there being unlimited energy in your ads. **Developer response:** Thank you for bringing this to our attention. We’re truly sorry that our ad messaging about "unlimited energy" has caused confusion and disappointment for you. This is not the experience we want for our players, and we’re already reviewing and adjusting our ads to make sure they’re clear and accurate. ## Most praised reviews (10 highest-rated) ### 5/5 — Totally Ad Free *2026-08-11* Happy to see that in your advert no ads means no ads ### 5/5 — Great Game *2026-08-01* Really enjoying this game, no issues so far. **Developer response:** Thank you for enjoying our game! Happy gaming! ### 5/5 — Entertaining *2026-07-23* I like this game a lot actually. No ads, the story is good, and the merging isn’t the same all the time :) ### 5/5 — OK *2026-07-16* OKOK ### 5/5 — Cute Game! *2026-07-13* I’m really enjoying this game so far. Merge games are my favourite game style but, apart from one other merge game that I’ve been playing for years, Pets Harbor is the only other merge game that I’ve downloaded that I’ve actually kept. The gameplay is interesting enough to keep you wanting to return each day, and the rewards are good. It’s also just the right amount of difficulty for me… neither too hard nor too easy. I also like the fact that I don’t have to pay to play, unless I choose to, for extra rewards. The ads aren’t too intrusive (which is a pleasant surprise.) So, for anyone who enjoys a good merge game, this is a great one to download. ### 5/5 — Perfect fun *2026-07-04* Love this game it has cute animals and I particularly adore the side plays that are exciting. Keep up the great work. Love to all. **Developer response:** We’re overjoyed to see your full 5-star rating and sweet comment saying you love our merge game! Your support fuels our team to keep creating fun, relaxing merging content. We’ll keep rolling out fresh levels and fun new features for you to enjoy. Thank you so much for loving our game! ### 5/5 — Game *2026-07-03* Fun **Developer response:** We’re overjoyed to see your full 5-star rating and sweet comment saying you love our merge game! Your support fuels our team to keep creating fun, relaxing merging content. We’ll keep rolling out fresh levels and fun new features for you to enjoy. Thank you so much for loving our game! ### 5/5 — Love *2026-07-03* Love how smooth the merge animations feel, this update is great! **Developer response:** We’re overjoyed to see your full 5-star rating and sweet comment saying you love our merge game! Your support fuels our team to keep creating fun, relaxing merging content. We’ll keep rolling out fresh levels and fun new features for you to enjoy. Thank you so much for loving our game! ### 5/5 — I don't the negative reviews *2026-03-10* I was very hesitant to play this game, but it's been good so far. It loaded and downloaded fast. I don't plan to make in app purchases, it's like a typical merge game honestly. The rewards are generous so far, and it's pretty fun! I would reccomend this game personally. ### 4/5 — Purchase *2026-06-10* Purchased gift pack and didn’t receive, contacted support and no reply **Developer response:** We are truly sorry for the trouble with your purchase and the delay in our response. This is certainly not the experience we want you to have. Please don't worry, your purchase is secure. Since our support team may be facing a high volume of inquiries, we want to make sure your issue is resolved as quickly as possible. Could you please provide your game user ID (UID) and attach a screenshot of your official App Store or Google Play purchase receipt? If you cannot access the in-game support, you can reply directly to your existing ticket or reach out through our official community page or support email with these details. We will prioritize tracking down your missing gift pack immediately. Thank you for your patience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*