# PetSafe® Pet Companion — PetSafe® Smart Products

> Remote management app for select PetSafe smart pet care devices. (iPhone/iPad app by Radio Systems Corporation.)

- Source: https://appshunter.io/ios/app/petsafe-pet-companion/id6476918939 (this page in markdown: same URL + `.md`)
- Developer: [Radio Systems Corporation](https://appshunter.io/developer/326173459)
- Category: Lifestyle
- Price: Free
- Rating: 2.50/5 from 48 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 175 MB
- Languages: American English, Arabic, Dutch, French (France), German (Germany), Hungarian, Italian, Japanese, Korean, Polish and 5 more
- Released: 2024-04-22
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/petsafe-pet-companion/id6476918939/reviews.md

## What is PetSafe® Pet Companion?

Your official app to get the most out of select PetSafe® smart products. 

The PetSafe® Pet Companion app connects you to select PetSafe® smart products to help you care for your pets from anywhere. Manage devices, adjust settings, and keep your pet’s routine running smoothly right from your phone.

Compatible with: 
•	ScoopFree® SmartSpin™ Self-Cleaning Litter Box
•	ScoopFree® OpenSky Self-Cleaning Litter Box
•	FreshFeed™ Refrigerated Pet Feeder

The PetSafe® Pet Companion app features:
•	View and manage all smart products in one place
•	Create custom names for each product
•	Share access with family members

## Key features

- Manage all smart products in one place
- Customize product names
- Share access with family
- Remote device management
- Adjust product settings
- Monitor pet routines

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/petsafe-pet-companion/id6476918939/reviews.md

### 5/5 — Perfect Feeder

*2026-07-31*

I would have had to stay at home feeding an elderly cat 3x day wet food diet .
Now I can go out on a weekend trip !

### 2/5 — Poor app performance and notifications

*2026-06-12*

App doesn’t refresh well, doesn’t provided notifications and seems like something that was build 10 years ago. Please refresh this app to meet the expectations of today’s applications. Litter box does what it is supposed to but you would never know based on the app!

### 4/5 — Second Time Around

*2026-05-25*

I purchased my first PetSafe Litter Locker on November 16,2025; and in the beginning I was happy with the results. But a few months into the purchase I started having trouble with the sensor. 
I did everything they recommended to correct the problem and it would work for a little while and then happen again. Sometimes it would go around as many times as 5 times before finally adjusting itself. 
Then one day in May of 2026 I got a notification that the waste bin was full. I changed it and replaced the drawer but the signal would not go out. I did everything and the signal just wouldn't go out. So I called the headquarters and spoke with Matthew. We went through a series of different things trying to get the signal to go out but we were unsuccessful. Matthew then told me the machine was under warranty and with a copy of proof of purchase, the machine would be replaced. That was music to my ears! I sent him the necessary paperwork and a new PetSafe Litter Locker was at my door the next day! Just so happen, that was my birthday too! 
This new one seems to be improved. So it's been smooth sailing so far; and I hope it stays that way throughout its lifetime.

### 1/5 — App STINKS but product is great

*2026-03-27*

I have this litter box as well as the Litter Robot 3 and I prefer this one. However, this app is HORRIBLE and based on the other reviews I have read, I’m surprised they have not done something about it by now. I finally gave up on getting the app rebooted/reinstalled in order to eliminate the “Cat is in the box” status. I might try again or I may just use it without it. The app has never worked very well and it lacks a lot of features I have with the Litter Robot. If the app is really important to you, invest in the Litter Robot.

### 1/5 — It will spam you at all hours of the day and night

*2026-01-26, version 1.2.8*

I’ve had this for a few months and I’m not sure if this is a glitch or etc but the only thing find wrong or bad about this app is the fact that it will spam you hundreds of times until you either clean it or completely remove the tray and reinsert it. As I’m writing this review it has spammed me 300+ times over and over again without stopping. I can’t turn notifications off, not that you’d want to you’d preferably like to know when to clean it but every time hundreds if not thousands of notifications. I’ve had this damn thing tell me it’s full at 2 am and will spam me and wake me up before work multiple times. This is something that genuinely needs fixed or I will be absolutely turning this in since I have the warranty still. Only draw back, beware of this feature.

### 1/5 — Does not work

*2025-09-10, version 1.2.1*

I set up originally it worked and within a week it just stopped.  Their instructions are of NO help.  They don’t provide a phone number for assistance.  DON’T BUY YOU WILL REGRET IT, VERY FRUSTRATING AND A BIG WASTE OF MONEY.

### 2/5 — Bien mais ..

*2025-08-16*

Application qui peut clairement mieux faire.. les notifications ne fonctionnent pas, on ne peut pas mettre les noms de nos chats et le design est très simple.. même applications que pour une autre marque de litière. Pour le prix du produit de base on s’attend à avoir une application qui va avec.. assez déçu

### 1/5 — Terrible.

*2025-08-09, version 1.2.1*

Never can get it into new litter mode. Always says there is a cat inside. Do not spend your money on this product.

### 1/5 — Connection issues

*2025-07-09*

Not worth the cost mostly bc connectivity issues & often times it thinks the cat is still in there or just doesn’t dump. If it worked properly it would be awesome- if it were $100 it would be acceptable but for the current cost it’s not worth it

### 1/5 — Another scummy pet product company

*2025-07-05, version 1.2.1*

Expensive products that do not receive updates and are completely unsupported. The company basically does not exist.

## Frequently asked questions about PetSafe® Pet Companion

### What does the PetSafe Pet Companion app do?

The app allows you to connect to and manage select PetSafe smart pet products remotely. You can adjust settings, monitor your pet's routine, and ensure devices like self-cleaning litter boxes and refrigerated feeders are functioning correctly from your smartphone.

### Which PetSafe products are compatible with this app?

The app is compatible with the ScoopFree® SmartSpin™ Self-Cleaning Litter Box, ScoopFree® OpenSky Self-Cleaning Litter Box, and the FreshFeed™ Refrigerated Pet Feeder. It is designed to work with these specific smart devices.

### Is the PetSafe Pet Companion app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

### Can I share access to my smart pet devices with others?

Yes, the app allows you to share access to your managed smart products with family members. This feature enables multiple users to monitor and control the connected devices.

### What are the benefits of using this app for my pets?

The app helps you maintain your pet's routine smoothly by allowing remote management of their feeding and waste disposal systems. You can ensure their needs are met even when you are not at home, providing peace of mind.

## Version history (last 5 releases)

### 1.2.9 — 2026-03-26

Support for Fresh Feed

### 1.2.8 — 2025-11-06

Support for latest version of IOS.

### 1.2.1 — 2025-04-01

Updated features.

### 1.2 — 2024-08-16

Design Updates

### 1.1 — 2024-04-30

Policy updates.

## Apps similar to PetSafe® Pet Companion

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by Radio Systems Corporation

- [PetSafe SMART DOG Trainer](https://appshunter.io/ios/app/petsafe-smart-dog-trainer/id1143643880)
- [My PetSafe®](https://appshunter.io/ios/app/my-petsafe/id1498476188)
- [Boundary Plus Smart™ System](https://appshunter.io/ios/app/boundary-plus-smart-system/id1499004316)
- [SportDOG®](https://appshunter.io/ios/app/sportdog/id6468887849)
- [Invisible Fence® GPS Collar](https://appshunter.io/ios/app/invisible-fence-gps-collar/id6499149480)

All apps by Radio Systems Corporation: https://appshunter.io/developer/326173459

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*