# Petspemf — user reviews > 25 indexed App Store user reviews of Petspemf by OmniPemf, rated 1.85/5 from 47 ratings. - Source: https://appshunter.io/ios/app/petspemf/id1613696809/reviews - App overview in markdown: https://appshunter.io/ios/app/petspemf/id1613696809.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 2 · 2★ 5 · 1★ 32 ## Newest reviews (5 of 25) ### 1/5 — Mat relies on this faulty app don’t buy *2024-10-03, version 1.2.1* The app developers not fixing the problem for so long. The mat itself is expensive!! You need the app to use it fully... ### 1/5 — Truly a terrible app I never know if the mat is on or working *2024-10-03* How can you charge almost $400 for a product where they force you to use the app as the control, and it disconnects from the mat after one second? Truly horrible I never know if the mat is even on or working ### 2/5 — FIX THE APP. *2024-07-14* This product relies on the app to do anything. Why have such a terrible app?! The app after the latest release has been terrible. Completely unreliable to connect and run a program. Sometimes it will connect after trying for 5 times. Sometimes it will connect right away. Sometimes if refuses to connect after 15+ attempts and I give up. I like the product, but what’s the use if you can’t even turn it on?! So disappointed ### 1/5 — INCONSISTENT & FRUSTRATING *2023-10-02* How am I supposed to use this modality correctly when the app has NEVER functioned properly? Seems like a waste of my money! I have had it for over a year. When I turn it on, it may or may not display the levels and more often than not, never displays the timer for any level. When I use the PEMF mat I am never sure it is effective because of the app. :( I have deleted, redownloaded, etc. nothing changes. ### 1/5 — Can’t even open the app *2023-08-24, version 1.1.0* Just downloaded it, can’t even get the app to open. Restarted my phone and still the same problem! ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work *2025-05-30* I purchased this product for my dog desperately. Day one after leaving to charge 24 hrs, then 48hrs still issues with connecting. You only get 30 days and you are left with th just the product. When it does work you can walk away and come back to check and it stopped working and you are trying to connect and scan which nothing happens. My dog has never received the benefit of this product and the app does not support or help. I wouldn’t even give this to anyone because it doesn’t work. ### 1/5 — Review *2025-04-23, version 1.3.1* This app has never connected with my PEMF pad. And there was no successful support from customer service. 😕 ### 1/5 — May a chance *2025-04-01* No matter what (literally tried it all (and when I say literally I mean the true dictionary definition of the word)) it will not connect to devices . ### 1/5 — Beware!! *2025-03-09* I almost never write reviews and have never written one for any app. However, this app is so terrible that it makes me regret purchasing the mat in the first place. I’ve been using it for well over a year and regret “cheaping it out”, not that this is cheap by any means. Just using the app to turn the mat can be a challenge. Getting it to synchronize and turn the mat on should be simple and reliable…. HAH! Sometimes it works, sometimes it doesn’t. Then, if you’ve managed to get the mat going, it sometimes just stops even though the battery is fully charged. And, unlike the better (more expensive) mats you can’t tell for sure that it’s actually working. Do yourself and your pet a huge favor and buy one of the better mats…. They are out there! ### 1/5 — Rip off *2025-02-09* Please don’t waste money on this fake device. The app won’t connect to their device on any phone. You can’t get ahold of any customer service. My vet sang the praises of this device and now I see all the bad reviews. Obviously I can’t use this piece of junk and I will be searching for a new vet who isn’t getting kickbacks. ### 1/5 — Product good, app does not work! *2025-01-31* Please just get a developer to fix your app! I know the pad can be used by tapping box but I can’t change between options pain relief, accelerated healing, etc. Just fix the app. ### 1/5 — Ditch or fix the app PLEASE *2024-12-24* We got the pad yesterday. Our entire home runs in digital so apps aren’t new to us BUT This app is as ridiculous as their idea to ship from Slovenia to deter returns. There is NO WAY to get app or pad support unless to want to join Facebook. The app freezes regularly. There’s no setting to turn off Face ID so only one of us can use the app. Further, the app doesn’t recognize you with reading glasses in the way every other app does. Why can’t they just have an old fashion dial for program and duration like the other PEMF pads do? We purchase these pads to improve our dogs’ quality of life, don’t make it more stressful for pet owners than it already is to have a pet in pain. Please. FIX YOUR APP. ### 1/5 — Doesn’t connect *2024-12-18* For a $400 I expect prestige quality. Not something I have to mess with for 30 minutes to get it to connect. And you cannot use the product without the app. ### 1/5 — Waste of money! *2024-12-01* I bought this pad for my dog who has an undetermined muscle / spinal issue the vets haven’t been able to properly diagnose. The pad doesn’t seem to have functioning Bluetooth as my phone can’t even sense it to connect. The useless app doesn’t help. Guess it will be going back for a refund. Don’t waste your money! ### 1/5 — App Makes the Pad Useless *2024-11-27* I was hoping the app wasn’t as bad as the reviews. Considering returning the pad due to the app. I don’t know how much therapy my dog actually gets since the app will disconnect multiple times through each session. ## Most praised reviews (10 highest-rated) ### 5/5 — Grateful for the Comfort and Relief PetsPEMF Has Given Our Girl *2025-10-08* Our dog Panda has double hip dysplasia, and we’ve tried just about everything over the years to help her stay comfortable and mobile. When we started using the PetsPEMF device, I honestly didn’t expect such a visible difference but it’s been incredible. Within just a few sessions, we noticed she was getting up more easily, walking with less stiffness, and even showing more energy and playfulness again. What I appreciate most is that it’s gentle, noninvasive, and something we can do for her at home, on our own schedule. It’s been such a gift to have an option that supports her recovery without adding more medication. ### 5/5 — Super easy to set up *2025-08-21* I’m afraid some people might just be too old to figure it out haha I don’t know I followed directions and easily set mine up after the charging time ### 5/5 — Don’t let other reviews deter you *2025-04-16* I’ve had this mat and this app for 2 days and love it. Sometimes it disconnects or is a little clunky, but any Bluetooth app can be like this. All the app is for is to be a remote. You don’t need to stay connected to finish cycles. You start the session, then close the app. The mat will run. If you open the app and it’s frozen, restart it and it will repair and show where it’s at with the session I’m THRILLED to have such an affordable option to help my rehab cases out ### 5/5 — Works well *2024-06-16* The mat works well. I’ve not had any problems using the app. ### 5/5 — Mat and app *2024-03-08* Love the mat and app. Our vet got one and tested and uses it on herself too. Great product just have to know how to use it. Use support group. User tester if there is an app issue I have never had one. ### 5/5 — Really simple and effective *2024-01-22* Like this one. Hardware operates simply. You just tap the whole thing on and off. No buttons etc. means when my dog throws it around i don't worry! The clever bit is that all the detailed controls are within the app - so you simply program it and kind of dont ever need the app again - unless you want to reprog. ### 2/5 — Please do better *2025-02-04* The app rarely works and is crazy making. Get your act together! You have one job. Please provide a way to override using the app and give us a manual option. ### 2/5 — App horrible and disconnects *2025-01-07* Rarely get through an entire 30 min treatment without app freezing or disconnecting. Hard to time things when it randomly stops. No way to use pad without app so it is frustrating. Also can’t view treatment history (which only records about half the time) without being connected to the pad. Pad seems to be helping dog but app makes this almost unusable. ### 2/5 — Fix the app *2024-11-13* I have had this product for a few months and initially had no issues with the app connecting, but now it’s incredibly annoying. I can never seem to connect and when it does it only holds the connection for a brief moment before it disconnects. I would love to be able to confidently use it as I just had a dog have surgery but I’m not sure at this point! ### 2/5 — Fix the app II *2024-09-02* I’m not sure why they can focus on fixing the app and improving the user interface. Too many glitches frustrating to users on their FB community. I see tons of advertising on social media which isn’t cheap. Why don’t they invest in a competent software engineer and user interface consultant? I would buy another product since this one is frustrating to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*