# PFI Helpdesk

> Report and track facility maintenance issues for PFI contracts. (iPhone/iPad app by P2G LLP.)

- Source: https://appshunter.io/ios/app/pfi-helpdesk/id1370260688 (this page in markdown: same URL + `.md`)
- Developer: [P2G LLP](https://appshunter.io/developer/1370260687)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 26 MB
- Languages: American English
- Released: 2018-04-23
- Data updated: 2026-07-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pfi-helpdesk/id1370260688/reviews.md

## What is PFI Helpdesk?

Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use.
Help keep the facilities in the best possible condition by reporting any issues you come across to our service partners:

Register as a user 
When you spot an issue with the facilities, log it with the helpdesk
Provide the location (please be specific)
Describe the issue
Select a priority code 
Take a picture with your phone (optional)
Click “submit”

You have just helped improve the environment for all staff, building users, and visitors. Thank you!

## Key features

- Report facility issues
- Log issues with location
- Describe problem details
- Assign priority codes
- Attach photos to reports
- Submit issue reports

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/pfi-helpdesk/id1370260688/reviews.md

### 1/5 — Awful

*2025-05-31, version 3.19*

This app doesnt let you reset your password or account it just sends you to this help chat service which nothing gets done!!!! Terrible app.

### 1/5 — Fail

*2021-08-30, version 3.5*

Useless app, not fit for purpose.  Tried to reset my password multiple times and this silly app fails to send an email to reset my account.  Unable to use it. Waste of space.  Needs major work from developers, app updates are not enough.

## Frequently asked questions about PFI Helpdesk

### What is PFI Helpdesk?

PFI Helpdesk is a restricted-use application designed for users of specific PFI contracts to report facility issues. It allows users to log problems, provide details, and help improve the environment for all building occupants.

### Who can use PFI Helpdesk?

This application is exclusively for users who have been invited to do so, specifically those associated with particular PFI contracts. It is not intended for general public use.

### How do I report an issue with PFI Helpdesk?

To report an issue, you need to register as a user, then log the problem by providing the specific location, a description, and selecting a priority code. You can also optionally attach a photo of the issue.

### Is PFI Helpdesk free to use?

Yes, PFI Helpdesk is available for free to its intended users. There are no costs associated with downloading or using the application.

### What devices does PFI Helpdesk support?

PFI Helpdesk is supported on iPhone and iPod devices. It is designed to function on these Apple mobile platforms.

### How often is PFI Helpdesk updated?

The latest version of PFI Helpdesk is 3.23, with the last update occurring on December 11, 2025. Updates are released periodically to improve functionality and address any issues.

### Does PFI Helpdesk have ads?

No, PFI Helpdesk does not contain advertisements. Users can report issues without being interrupted by any form of advertising within the application.

### What is the age rating for PFI Helpdesk?

PFI Helpdesk has an age rating of 4+. This indicates that the content is suitable for children aged four and above.

## Version history (last 5 releases)

### 3.24 — 2026-07-28

Bug Fixes

### 3.23 — 2025-12-11

Bug fixes

### 3.21 — 2025-06-21

App Improvement.

### 3.20 — 2025-06-05

Improved app by fixing bugs.

### 3.19 — 2025-02-04

Bug Fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*