# PGC311 > Prince George's County service and information portal. (iPhone/iPad app by Prince George's County Govt..) - Source: https://appshunter.io/ios/app/pgc311/id1111359809 (this page in markdown: same URL + `.md`) - Developer: [Prince George's County Govt.](https://appshunter.io/developer/1488479367) - Category: Utilities - Price: Free - Rating: 1.60/5 from 23 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 40 MB - Languages: American English - Released: 2016-09-06 - Data updated: 2026-08-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pgc311/id1111359809/reviews.md ## What is PGC311? Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information. ## Key features - Access county services - Find county numbers - Search for county information - One-stop service experience - Information for residents and visitors ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/pgc311/id1111359809/reviews.md ### 1/5 — Doesn’t work *2026-02-21* It’s been months and I can never submit a request/ issue. Whatever the county paid for this app was wasted taxpayer money. ### 1/5 — 1 star *2025-09-21* I thought this app would make submitting requests easier. I cannot even get past the location section of the request. Back to dialing 311 for everything smh ### 1/5 — DOES NOT WORK *2025-09-17* The app does not work. I’ve tried it multiple times and it says “Your service request could not be submitted as the 311 service does not appear to be reachable at this time.” So it’s a useless app. Sent an email to county executive and they want ME to trouble shoot. Horrible app and response. ### 1/5 — App is having constant errors and won’t work *2025-09-16* Cannot submit bulk trash pick up and I hate calling on the phone! It takes twice as long for someone to schedule it on the phone. ### 1/5 — Service requests do not work *2025-09-16* All service requests (ie missed trash collection) in app do not work. You go through the whole form filling out info and at the end the same error message comes up saying “We're Sorry Your Service Request could not be submitted as the 311 Service does not appear to be reachable at this time..” This has been the case since the app was updated earlier in 2025. No way to contact developer or PG County govt to fix. Links in App Store don’t work. Help phone line at PG County Govt is an endless maze of people that don’t know who to contact. ### 1/5 — Sorry 311 department *2025-05-06* The 311 for PG County is sorry. The streets have potholes, I reported it and still no resolution. They said it would be addressed by May 1, today is May 7th. The pothole in Largo Md right by the fire department is huge. What are we paying for in this county? Sick of PGC! ### 1/5 — Dead App *2025-01-22* Everything on the app is an error message. Why do u want people to use an app that DOES NOT WORK! ### 1/5 — PGC is robbing their residents *2024-12-13* The is app and their website is completely worthless. We pay taxes for trash collection and they “Bates Collection” never collect trash or leave it sitting there. I observe the so-called workers every Friday conduct these criminal act.s. Fleecing our money. We are paying for a service that we never receive. That’s criminal. The county executive is a crook obviously and doesn’t care…Period…it’s Ridiculous we as homeowners have to complain about trash collection in such a wealthy county. Utterly ridiculous. So disgusting with PGC. ### 1/5 — Bad showing for Prince George's County *2022-12-30* Support website listed in the app store does not exist. Don't even think about trying to upload pictures of the issue from an iPhone. That hasn't worked for over half a year. ### 1/5 — Can no longer upload photos *2022-12-12* Worked in a the past. As of 12/11/22 the ability to upload photos just stopped working. Deleted and reinstalled app, function still not working. ## Frequently asked questions about PGC311 ### What is PGC311? PGC311 is an application designed to provide a one-stop service experience for constituents, residents, and visitors of Prince George's County. It helps users search for county services, numbers, and information. ### Is PGC311 free to use? Yes, PGC311 is available for free download and use. It does not require any payment to access its features. ### What devices support PGC311? PGC311 is supported on iPhone, iPad, and iPod devices. This ensures accessibility for a wide range of Apple users. ### How often is PGC311 updated? The latest version of PGC311 is 7.0.2, which was last updated on November 14, 2025. This indicates a commitment to maintaining and improving the application. ### What is the age rating for PGC311? PGC311 has an age rating of 4+. This means it is suitable for children aged 4 and above. ### Who developed PGC311? PGC311 was developed by Prince George's County Government. This suggests it is an official application for accessing county resources. ### What is the user sentiment for PGC311? Based on 23 ratings, PGC311 has an average rating of 1.6 stars. This indicates that users have generally had a negative experience with the application. ### Does PGC311 have ads? No, PGC311 does not contain advertisements. Users can access county services and information without interruption from ads. ## Version history (last 5 releases) ### 7.0.2 — 2025-11-14 API upgarde and Bug fixes ### 7.0.1 — 2025-03-19 Bug Fixes and Enhancements. ### 7.0.0 — 2025-02-03 Performance improvement and new release ### 6.0.1 — 2024-05-03 minor enhancements ### 6.0.0 — 2023-10-10 minor enhancements, updating the code changes to comparable with updated backend platform ## Apps similar to PGC311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [ParkByPlate](https://appshunter.io/ios/app/parkbyplate/id6472052168) | 3.7 (33) | Free | Utilities | | [SMECO 24/7](https://appshunter.io/ios/app/smeco-247/id762648291) | 1.6 (55) | Free | Utilities | | [Pepco](https://appshunter.io/ios/app/pepco/id447665998) | 4.7 (15,453) | Free | Utilities | | [My Washington Gas](https://appshunter.io/ios/app/my-washington-gas/id6446579038) | 4.8 (16,916) | Free | Utilities | | [WSSC Water](https://appshunter.io/ios/app/wssc-water/id443245423) | 4.8 (11,753) | Free | Utilities | | [Mobile ID Check by MD](https://appshunter.io/ios/app/mobile-id-check-by-md/id6498551403) | 5.0 (4) | Free | Utilities | ## More apps by Prince George's County Govt. - [PGCTrip App](https://appshunter.io/ios/app/pgctrip-app/id991795084) - [Prince George’s Preparedness](https://appshunter.io/ios/app/prince-georges-preparedness/id1113755509) - [Prevention Link](https://appshunter.io/ios/app/prevention-link/id1531998530) - [MD Public Access Trauma Care](https://appshunter.io/ios/app/md-public-access-trauma-care/id1584369083) - [Prince George’s PD](https://appshunter.io/ios/app/prince-georges-pd/id1609513488) All apps by Prince George's County Govt.: https://appshunter.io/developer/1488479367 ## Related topics [pgc311](https://appshunter.io/ios/topics/pgc311) · [pgcmls](https://appshunter.io/ios/topics/pgcmls) · [prince george's county](https://appshunter.io/ios/topics/prince-george-s-county) · [rmp services](https://appshunter.io/ios/topics/rmp-services) · [anne arundel county](https://appshunter.io/ios/topics/anne-arundel-county) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*