# PharmEasy - Healthcare App — Medicine, Labs, Doctor Consult > Online pharmacy, diagnostic tests, and doctor consultations with home delivery. (iPhone/iPad app by 91streets Media Technologies Private Limited.) - Source: https://appshunter.io/ios/app/pharmeasy-healthcare-app/id982432643 (this page in markdown: same URL + `.md`) - Developer: [91streets Media Technologies Private Limited](https://appshunter.io/developer/947381845) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.00/5 from 353 App Store ratings · 106 written reviews indexed - Age rating: 12+ - Requires: iOS 15 · 121 MB - Languages: American English - Released: 2015-04-23 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/pharmeasy-healthcare-app/id982432643/reviews.md ## What is PharmEasy? PharmEasy is one of India's top online pharmacy apps You can now… Spend time with your parents, we’ll deliver their medicines. Stay with your baby, we’ll deliver the diapers. Play with your pet, we’ll deliver its treats. Family sticks by you in sickness, and that’s what we are, your Pharmily. Order medicines online & enjoy Same-Day Delivery in select cities. Download the PharmEasy medicine delivery app now & take care of your family’s healthcare needs at great discounts, all from the comfort of your home. PharmEasy is a part of 4 crore+ families for ordering medicines online & booking diagnostic tests, right from our Indian pharmacy app. PharmEasy is a reliable online pharmacy app that simplifies the purchase of healthcare products, OTC items & medical equipment online. With this medicine app, you can conveniently book diagnostic tests, including blood tests, lab tests, full-body checkups & other preventive health checkups from home. Enjoy up to 24%* OFF on online medicine purchases & discounts of up to 60% on various healthcare products. Additionally, with Doctor Consult, you can connect with doctors online anytime, anywhere. Consult with experts available 24/7 starting at just Rs 199*. Choose from 20+ specialities, including Diabetologists, Sexologists, Dermatologists, Orthopaedics, ENT, Gynecologists, Dental Care, General Surgery, General Physician & more! Get 100% private and secure consultations with a free follow-up. Place your medicine orders online (including generic medicines) PharmEasy is more than just a quick medicine delivery app; it’s your all-in-one healthcare app that allows you to order medicines from licensed retail pharmacies. With doorstep medicine delivery available across PAN-India, covering over 1,200 cities & 19,000 pin codes, you can access generic medicines through our comprehensive online medicine app. Book diagnostic lab tests You can book lab tests & diagnostic health packages from the comfort of your home through PharmEasy labs. Download our HealthCare App for safe and hassle-free at-home sample collection, eliminating the need to search for "lab tests nearby." Get your reports within a few hours, all through our app. Diagnostic tests & health test packages you can avail on the PharmEasy app: - Full Body Health Checkup - Advanced Full Body Checkup - Blood Test - Cholesterol Test - Lipid Profile Test - Liver Function Test - Kidney Function Test - Diabetes Diagnostic Tests - Thyroid Test - Haemoglobin Test - HIV Test - Pregnancy Test - Vitamin Test Benefits of Booking a Diagnostic Test and Health Packages from PharmEasy: Here are some reasons to book lab tests & health checkups from home using our service: -100% NABL certified labs* - Best prices, up to 80% discount - Choose from 500+ Tests & Packages - Safe home sample collection - Doctor Verified Reports - Reports within a few hours* - Presence in all major cities Buy Healthcare & OTC Products online: With our Medicine Delivery App, you can also get diabetic care, sexual wellness, personal care, ayurvedic care, skin care & women care products delivered to your doorstep with PharmEasy. It's your one-stop shop for healthcare essentials. Benefits: - Shop ayurvedic, ortho, medical devices, nutrition & supplements products from brands like Patanjali, GSK, Abbott, Accu-Chek, Omron, Dabur, Nestle etc. - Affordable rates - Express delivery Download the PharmEasy app now & make huge savings by ordering medicines online with attractive offers & discounts. You can reorder your monthly medicines, track your order, return medicines for free* & read our latest health-related articles. Do follow us on social :) https://www.instagram.com/pharmeasyapp/ https://www.youtube.com/c/pharmeasyapp/ https://www.facebook.com/pharmeasy/ ## Key features - Order medicines online - Same-day medicine delivery - Book diagnostic lab tests - At-home sample collection - Online doctor consultations - Buy healthcare & OTC products ## What do users think of PharmEasy? Overall sentiment: negative **Pros** - 🚀 Fast delivery and quick service - 💰 Attractive discounts and cashback offers - 👍 User-friendly and intuitive app interface - 🏥 Wide availability of medicines - 📦 Convenient doorstep delivery - ⭐ Good customer support (when responsive) - ✅ Correct products delivered (when fulfilled) **Cons** - 😞 Extremely poor customer service responsiveness - 🚫 Frequent order cancellations without notice - 📉 Inventory management issues - out of stock items - ⏱️ Significant delivery delays and missed appointments - 🔄 Incomplete orders with partial deliveries - 🐛 App crashes and performance issues - 💳 Payment and refund processing problems - 🚫 Geofencing restrictions for international users - 📧 Poor communication about delays and issues - 🔐 Data privacy concerns with trackers - ❌ Wrong medicines/lab reports delivered - 🚫 Non-refundable policy on expensive items - 🤖 Automated chatbots instead of live support **Commonly reported bugs** - Profile update failures preventing order access - Unable to save email and profile details - App crashes and requires frequent reinstallation - Error when adding medications to cart - Geofencing preventing app usage abroad - Website not functioning properly - Slow app performance taking 1.5+ hours to place order - Automatic order status changes without user action - Notification system sending unwanted language variants **Most requested features** - Replace or exchange option for items not yet shipped - Real-time inventory updates linked to app - Live customer service representatives instead of bots - Multi-language support (not just Hindi/English) - Ability to call customer service from any number - Prescription verification without requiring doctor change - Better time slot management for lab tests - International shipping capability - Amazon Pay and other payment gateway options - Faster refund processing for cancellations ## Recent user reviews (10 of 106) All indexed reviews: https://appshunter.io/ios/app/pharmeasy-healthcare-app/id982432643/reviews.md ### 5/5 — Customer support *2026-07-10, version 7.9.1* Customer support team helped me to resolve my return issue Thank you ### 1/5 — Useless App not even worth of half star rating *2026-07-06* My experience with the PharmEasy app has been absolutely terrible. I placed an order on June 28th for important medicines I need regularly. The delivery was supposed to arrive within two days, but now it’s already the 6th, and every single day I get a message saying ‘out for delivery.’ Yet, by night, I receive another message saying, ‘We are sorry, we could not deliver your order. As per your request, the order is delayed,’ and this keeps repeating. This cycle has been going on for about 10 days, and I am completely fed up. This is my last order from PharmEasy, and I will not order again. I also tried calling them every time, but their chatbot is so useless that it never lets me reach a customer care representative. Moreover, every time I call, the number just gets forwarded somewhere, and the call never connects. There is no support from them whatsoever. I never received a single call regarding this order, and yet they keep saying, ‘We are sorry, we could not connect with you; you did not answer.’ I demand a 100% refund and immediate delivery of my medicines. This has been an extremely disappointing and disgraceful experience. **Developer response:** Hello, we’re sorry to hear about your experience with PharmEasy. To help us resolve this quickly, please update your review with your order ID, or email your contact details to care@pharmeasy.in with reference ID 1027092. Our team will prioritise your case and assist you promptly. ### 1/5 — Don’t order medicine in PharmEasy app *2026-05-19* Medicines will not be delivered at all. When you order medicines, it shows medicines will be delivered on the same day with some estimated time, but the medicines will not be delivered. The app gives an option to call delivery agent, but the delivery agent phone will be either switched off or they don’t pick up the order. After the estimated time crosses, the app shows the order is delayed and shows next day as the delivery date. But the same process repeats. You will not receive the order and you don’t have an option to cancel the order in the app. There is another disaster, even if you want to talk to customer support, you end up with chatbot or computerised responses or AI , which is worst. Looks like PharmEasy didn’t test the AI customer support, it should have tested properly or else there should be an option to talk to humans. Finally, if we order medicines in PharmEasy app, we are going to waste our money, time and energy. There are other apps available which deliver medicines within 4 hours. PharmEasy should learn a lot from other apps or better to shutdown their services if not able to deliver the services properly. **Developer response:** Hello, Thank you for your time on the call. Pursuant to our conversation, we hope to have addressed your query. For any further queries, you can contact our customer service: 08071324888. Regards, PharmEasy ### 1/5 — Unreliable *2026-05-10, version 7.7.1* They don’t keep adequate stock and the try to palm off third rate products of another brand. They are cheap but totally unreliable and their customer care is non existent ### 1/5 — Worst services *2026-03-05, version 7.7.1* I have ordered medicines but they don’t deliver on commited date , they don’t even think that those are necessary medicine for someone , I would not recommend this too anyone ### 1/5 — Awful experience *2026-01-04, version 7.6.0* Every time I am trying to update my profile it says it’s failed to update and won’t let me access my order which has been put on hold . Ridiculous. Doesn’t deserve 1 star as well ### 1/5 — Worst Experience Every Single Time – Total Disaster of a Service *2025-12-06* I am writing this out of pure frustration and anger. What is the point of taking Express Delivery subscription when PharmEasy never delivers on time? This is NOT the first time. Even my previous order was delayed, and now again the same story. Medicines are NOT like groceries that can come whenever they feel like. Delays in medicines can seriously harm a person’s health. But PharmEasy simply doesn’t care. They ALWAYS split the order into two deliveries. Every single time they say “some medicines are out of stock, you’ll receive them after 2–3 days.” Then why show them available at the time of placing the order? What kind of irresponsible system is this? On top of that, their customer care is absolutely useless. It’s almost impossible to reach a human being. They have kept a stupid, irritating robot in front of everything, and it blocks you from talking to an actual person. The bot keeps giving irrelevant replies, making the whole experience a nightmare. If you want to contact customer support, they force you to type out everything on their help & support chat, which is the slowest, most painful way to resolve issues. Sometimes a simple call can fix things quickly, but no—they don’t allow that. They make you go in circles with their bot like you have nothing better to do. Honestly, I am fed up. PharmEasy has become totally unreliable. If you value your health and need timely medicines, avoid this app. They simply cannot be trusted. **Developer response:** Hello, we’d like to assist you with this concern. To help us investigate further, could you please edit your current review and include your order ID details? You can also email us your contact details at care@pharmeasy.in with the ID:983158 mentioned in the subject line so our team can assist you promptly. ### 1/5 — Bugs *2025-11-30, version 7.5.1* It will ask you to complete your profile for using it but you can’t save email and other details. Poor app! ### 1/5 — Fraud company, Absolute Nightmare – AVOID PharmEasy and Thyrocare at all costs! *2025-10-30* Worst service, My experience was a complete disaster and a total failure of service. There is ZERO synchronization between PharmEasy (where I booked) and Thyrocare (their testing partner). I booked a test for a specific time slot. Instead of a professional experience, I was harassed by the Thyrocare phlebotomist who called me MULTIPLE times before my slot, completely breaking my sleep for no reason. After all that disruption, the phlebotomist then flat-out DENIED to come for the test at the scheduled time. I was then forced to reschedule or cancel. What is the point of offering a booking slot if your staff refuses to honor it? That "On Time or Free" guarantee is a complete and utter FAKE. It's false advertising. It seems Thyrocare's entire strategy is to harass the customer and force a cancellation so they don't have to provide the service. In the end, my test was NOT done, my sleep was broken, and my time was completely wasted. This is unprofessional, unacceptable, and a pathetic excuse for a healthcare service. Fix your broken partnership and stop inconveniencing your customers. **Developer response:** Hello, We never want our customers to have such an experience with PharmEasy. Kindly elaborate on your concern along with the contact details at care@pharmeasy.in to assist you better. Also, you can contact our customer service at 7666100300. Regards, PharmEasy ### 1/5 — Unresolved Delay and Platform Fee Issue Despite Yearly Membership *2025-10-29, version 7.2.0* extremely disappointed with your service. Despite having a yearly membership, I was still charged platform fees. Moreover, your delivery service is highly unreliable — it took over 15 days for my medicines to arrive. The escalation team has been completely unresponsive, and every inquiry only receives the same generic reply: “We are looking into it.” ## Frequently asked questions about PharmEasy ### What can I do with the PharmEasy app? The PharmEasy app allows you to order medicines online for home delivery, book diagnostic lab tests with at-home sample collection, and consult with doctors across various specialities. You can also purchase healthcare and OTC products. ### How does medicine delivery work? You can place medicine orders online, including for generic medicines, and the app facilitates doorstep delivery across PAN-India, covering over 1,200 cities and 19,000 pin codes. Same-day delivery is available in select cities. ### What kind of diagnostic tests can I book? You can book a wide range of diagnostic tests and health packages, including full body checkups, blood tests, cholesterol tests, liver function tests, and diabetes diagnostic tests. The app offers safe at-home sample collection and doctor-verified reports. ### How do I consult with a doctor? The app offers Doctor Consult, allowing you to connect with doctors online anytime, anywhere, starting at Rs 199. You can choose from over 20 specialities and receive 100% private and secure consultations with a free follow-up. ### Are there any discounts or offers available? Yes, the app provides discounts of up to 24% on online medicine purchases and up to 60% on various healthcare products. Diagnostic tests also come with discounts of up to 80%. ## Version history (last 5 releases) ### 7.10.0 — 2026-07-18 We are excited to announce the latest update for the Phar­­mEasy app! This release focuses on improving speed, refining design, and enhancing the overall doctor consultation and ordering experience. Bug fixes and improvements to improve app stability ### 7.9.1 — 2026-07-03 We are excited to announce the latest update for the Phar­­mEasy app! This release focuses on improving speed, refining design, and enhancing the overall doctor consultation and ordering experience. Bug fixes and improvements to improve app stability ### 7.9.0 — 2026-06-25 We are excited to announce the latest update for the Phar­­mEasy app! This release focuses on improving speed, refining design, and enhancing the overall doctor consultation and ordering experience. Bug fixes and improvements to improve app stability ### 7.8.0 — 2026-05-10 We are excited to announce the latest update for the Phar­­mEasy app! This release focuses on improving speed, refining design, and enhancing the overall doctor consultation and ordering experience. Bug fixes and improvements to improve app stability ### 7.7.1 — 2026-02-14 We are excited to announce the latest update for the Phar­­mEasy app! This release focuses on improving speed, refining design, and enhancing the overall doctor consultation and ordering experience. Bug fixes and improvements to improve app stability If you encounter any issues or have suggestions, please don't hesitate to reach out to our support team at care@pharmeasy.in ## Apps similar to PharmEasy | App | Rating | Price | Category | | --- | --- | --- | --- | | [Tata 1mg - Healthcare App](https://appshunter.io/ios/app/tata-1mg-healthcare-app/id554578419) | 4.7 (1,416) | Free | Medical | | [Dr Lal PathLabs](https://appshunter.io/ios/app/dr-lal-pathlabs/id1111250276) | 3.5 (84) | Free | Medical | | [MedPlus Mart - Online Pharmacy](https://appshunter.io/ios/app/medplus-mart-online-pharmacy/id1070265254) | 4.7 (60) | Free | Medical | | [Netmeds - India Ki Pharmacy](https://appshunter.io/ios/app/netmeds-india-ki-pharmacy/id1011070011) | 4.2 (238) | Free | Medical | | [Apollo Doctor 247](https://appshunter.io/ios/app/apollo-doctor-247/id1507758016) | 2.8 (9) | Free | Medical | | [Healthians - Full Body Checkup](https://appshunter.io/ios/app/healthians-full-body-checkup/id1453011241) | 4.6 (248) | Free | Medical | ## Related topics [pharmeasy](https://appshunter.io/ios/topics/pharmeasy) · [1mg](https://appshunter.io/ios/topics/1mg) · [tata 1mg](https://appshunter.io/ios/topics/tata-1mg) · [netmeds](https://appshunter.io/ios/topics/netmeds) · [medplus mart](https://appshunter.io/ios/topics/medplus-mart) · [medicine delivery](https://appshunter.io/ios/topics/medicine-delivery) · [apollo pharmacy](https://appshunter.io/ios/topics/apollo-pharmacy) · [medicine delivery app](https://appshunter.io/ios/topics/medicine-delivery-app) · [medplus app](https://appshunter.io/ios/topics/medplus-app) · [lab tests online](https://appshunter.io/ios/topics/lab-tests-online) · [icheckup](https://appshunter.io/ios/topics/icheckup) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*