# PhaseWare Mobile Support

> Mobile portal for managing business support tickets and incidents. (iPhone/iPad app by PhaseWare, Inc..)

- Source: https://appshunter.io/ios/app/phaseware-mobile-support/id1120357747 (this page in markdown: same URL + `.md`)
- Developer: [PhaseWare, Inc.](https://appshunter.io/developer/1120357746)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.3 · 26 MB
- Released: 2016-09-15
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/phaseware-mobile-support/id1120357747/reviews.md

## What is PhaseWare Mobile Support?

PhaseWare’s Mobile SSC connects you to businesses which use PhaseWare’s Self Service Center (SSC) support solution.  The PhaseWare admin will give you login information which consists of a Customer ID and your SSC login credentials.  Without this login information, this application will not function.

With PhaseWare Mobile SSC you can:
-          Manage your incidents / tickets
-          Submit new Incidents / tickets
-          Add Notes and photos to existing incidents / tickets
-          Receive app notifications of important updates

## Key features

- Manage incidents/tickets
- Submit new incidents/tickets
- Add notes and photos to tickets
- Receive app notifications
- Connect to Self Service Center

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/phaseware-mobile-support/id1120357747/reviews.md

### 5/5 — Mobile Customer Support

*2016-09-07*

An easy to use app to check on  support tickets with PhaseWare. I love the notifications that show up on my iWatch.

## Frequently asked questions about PhaseWare Mobile Support

### What is PhaseWare Mobile Support used for?

PhaseWare Mobile Support allows users to connect to their company's Self Service Center (SSC) to manage and submit support tickets. You can add notes and photos to existing tickets and receive important notifications.

### How do I log in to PhaseWare Mobile Support?

You will need login information provided by your PhaseWare administrator, which includes a Customer ID and your SSC login credentials. The application will not function without this information.

### Is PhaseWare Mobile Support free to use?

Yes, PhaseWare Mobile Support is available for free. It is a free application with no in-app purchases or advertisements.

### What devices is PhaseWare Mobile Support compatible with?

PhaseWare Mobile Support is compatible with iPhone and iPod devices.

### How often is PhaseWare Mobile Support updated?

The latest version of PhaseWare Mobile Support is 4.3, and it was last updated on July 18, 2023. Updates are released periodically to improve functionality and reliability.

### What is the age rating for PhaseWare Mobile Support?

PhaseWare Mobile Support has an age rating of 4+, making it suitable for a wide range of users.

### Can I submit photos with my support tickets using PhaseWare Mobile Support?

Yes, you can add photos to existing incidents or tickets directly through the PhaseWare Mobile Support application.

### Does PhaseWare Mobile Support have ads?

No, PhaseWare Mobile Support does not contain advertisements. It is a completely ad-free experience.

## Version history (last 5 releases)

### 4.3 — 2023-07-18

Updates to support version 16.2 of iOS

### 4.2 — 2019-07-18

64 bit Compliance

### 4.1 — 2018-02-02

UI Improvements and updated menus

### 2.2 — 2017-01-19

Fixes for the camera integration feature.

### 2.1 — 2016-11-17

Increased security and error handling.

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## More apps by PhaseWare, Inc.

- [PhaseWare Tracker Mobile](https://appshunter.io/ios/app/phaseware-tracker-mobile/id1207014938)

All apps by PhaseWare, Inc.: https://appshunter.io/developer/1120357746

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*