# Phelps County Bank — user reviews > 19 indexed App Store user reviews of Phelps County Bank by Phelps County Bank, rated 4.80/5 from 1,816 ratings. - Source: https://appshunter.io/ios/app/phelps-county-bank/id1599576719/reviews - App overview in markdown: https://appshunter.io/ios/app/phelps-county-bank/id1599576719.md - Rating breakdown: 5★ 1,658 · 4★ 98 · 3★ 27 · 2★ 9 · 1★ 24 ## What do users think of Phelps County Bank? Overall sentiment: positive **Pros** - 👍 Excellent service - 🚀 Easy to use app - 🔒 Secure transactions - 👍 Friendly and welcoming - 👍 User-friendly app - 👍 Customizable dashboard **Cons** - 🐛 Requires latest iPhone model - 🐛 Difficult to do transfers - 🐛 Convoluted app design - 🐛 Frequent login verification - 🐛 No total account balance **Commonly reported bugs** - Frequent login verification - Incompatible with older devices **Most requested features** - Add Zelle or similar transfer functionality - Show pending transactions - Provide 24/7 app access ## Newest reviews (1 of 19) ### 5/5 — Awesome new app *2022-04-18, version 2.40.0* Love the new look of PCB’s mobile app and online banking! The dashboard gives you all your information in one glance and I can arrange it the way I want it. The card alerts put me in control of my debit cards. I appreciate the added security since this is my financial information. Thanks PCB! ## Most critical reviews (10 lowest-rated) ### 1/5 — New update *2025-11-02, version 3.17.0* It is ridiculous that it only works with IPhone 17. I can’t use my online banking anymore!!!! Which is very inconvenient. My current IPhone works great so why should I have to update my phone! ### 1/5 — This thing is all japped up. *2022-11-08, version 2.47.0* Try to get my transactions so I can see them under my accounts. ### 1/5 — Nightly Maintenance *2022-04-02, version 2.39.0* The whole point of online banking is so you’re able to access your account whenever you need to. 7 PM almost every night is ridiculous. This app clearly wasn’t actually finished before they forced us to switch from the old one. Get it together. Or don’t have an app at all. ### 1/5 — Went backwards with new app *2022-03-03, version 2.38.0* It seams the new app was designed to allow more space for advertising. The new app is convoluted and does nothing to make the app function better. I’m actually considering changing banks. ### 1/5 — Needs improvement! *2022-02-25, version 2.38.0* Every time I log in, I am made to create a new two step verification. ### 1/5 — Not a fan *2022-02-23, version 2.38.0* I don’t like that you can’t not see a total of all accounts. Only amounts per account. ### 3/5 — Transfers *2024-02-16, version 3.10.0* It is difficult to do transfers. They should add Zelle or some functionality for quick transfers. ### 3/5 — Pending *2023-01-31, version 2.48.0* Would be nice to see pending transactions. ### 5/5 — Best Service *2026-04-07, version 3.32.0* Best bank I have ever banked with over the years! Outstanding customer service and they are always so quick. I always recommend to my friends and family. ### 5/5 — Excellent Service *2026-01-04, version 3.30.0* Overall Service is outstanding! Love the app, the people locations including all branch offices. Eager to help, solve problems with courtesy and professionalism. Also willing to listen to suggestions or recommendations to improve service. Thank you! ## Most praised reviews (8 highest-rated) ### 5/5 — Easy to bank via app *2025-03-12, version 3.21.0* I do all my banking via the PCB app. It’s user friendly and does everything I need. ### 5/5 — Review *2024-12-23, version 3.18.0* I love the small town vibes you get from PCB the customers service is amazing and everything there is just very welcoming and friendly ### 5/5 — Love PCB *2024-05-12, version 3.11.4* Super friendly and helpful staff. Very knowledgeable. The app is very user friendly and easy to use. I know my business transactions are safe and well managed. Love this bank. ### 5/5 — Rev Reno *2023-06-17, version 3.3.0* Best bank for your buck! ### 5/5 — New app *2023-05-23, version 3.2.0* The new app is so much better!! Thank you ### 5/5 — Easy to use. *2023-01-21, version 2.48.0* Site is easy to use without leaving home. ### 5/5 — Great new app! *2022-07-18, version 2.43.0* I love the new app. There are many new features including the ability to set up a card or spending alert, which can come as a push notification. I also like being able to communicate via the app regarding my account or transaction. This is a big improvement from the old app! ### 5/5 — Very customizable *2022-05-11, version 2.41.0* The two step verification to log in only happens once if you click the box to “remember” your gadget. I like how I can move things around and put the stuff I want to see at the top. When I click on the Accounts tab, it shows the totals for all of my accounts combined plus the balance in each one. Transferring money is easy and I like the message feature so I can start a chat with someone if I have a question. Nice upgrade! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*