# Phil & Sebastian Coffee — Coffee, Donuts & Our Gratitude > Order coffee, food, and merchandise, earn loyalty points, and send gift cards. (iPhone/iPad app by Phil & Sebastian / Hoopla.) - Source: https://appshunter.io/ios/app/phil-and-sebastian-coffee/id1546126511 (this page in markdown: same URL + `.md`) - Developer: [Phil & Sebastian / Hoopla](https://appshunter.io/developer/1546126513) - Category: Food & Drink, Shopping - Price: Free - Age rating: 4+ - Requires: iOS 15.6 · 77 MB - Languages: Canadian English - Released: 2021-11-07 - Data updated: 2026-09-01 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/phil-and-sebastian-coffee/id1546126511/reviews.md ## What is Phil & Sebastian Coffee? The standard for coffee and coffee apps is too low. As a pair of geeky software engineers, we're here to raise the bar of both! Here's what you can do with our App: ORDER WORLDWIDE Use our App to order from our online shop and benefit from our gratitude program, with SAME DAY delivery in Calgary. SKIP THE LINE Order drinks, donuts, food, beans and goods for pickup at any of our cafes. Do this on your way to the cafe or the comfort of your seat within the cafe. Cushy, right? WATCH IT HAPPEN Track your order from received to ready. Get a predicted complete time, and show up at the right minute. Your time is precious. We don't want to waste one minute of it. EARN WITH OUR GRATITUDE PROGRAM Our gratitude program was thoughtfully designed to generously reward loyal customers, and automatically run without needing you to figure it out. You have better things to do! Ordering at the counter instead? Just check in with the App and the points still find you. SEE WHAT'S IN THE CASE It's frustrating to show up and realize we don't have any donuts, so why not check before you go? The App has live donut counts at every location. SEND A GIFT CARD A convenient and quick way to send a gift to someone you care about. We hope you love it, Sebastian & Phil ## Key features - Place orders for pickup - Earn gratitude points - Send gift cards - Order beans and merchandise for shipping - Check cafe inventory - Mark favorite items - Track loyalty program ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/phil-and-sebastian-coffee/id1546126511/reviews.md ### 2/5 — App doesn’t work *2024-08-15, version 1.7.3* Every time I open the app, the only option I’m given is to hit this reload button because it was “napping trying to save my battery”, but it never reloads to the app interface, just the same “reload” message. The app doesn’t load anymore and I’m bummed. ### 1/5 — App tracks your location without permission *2023-06-02, version 1.5.0* Even with location sharing turned off it knows when you are near a store. ### 1/5 — Love the coffee hate the app experience *2022-06-15, version 1.1.0* As a User Experience designer by trade there is literally no worse experience than taking my money for something they don’t have. This happens constantly - I order donuts or breakfast sandwich only to arrive and find they aren’t with my order. It is then somehow my responsibility to ask why my order is incomplete and then fight to be refunded. If you don’t have them available just don’t let me order them! It’s a much better experience to not be able to order something than it is to order something I won’t receive and then hope their cashiers can figure out how to refund me. ### 5/5 — Cannot even log in - FIXED!!! *2021-12-05, version 1.0.3* **Dec 4th- it’s fixed! I received the most amazing customer support from the Phil&Seb team. It’s been a long time since I’ve felt this valued as a customer! After a few calls and troubleshooting, it was determined that my account set up on the new app was incomplete. So they deleted my profile and I was able to logon successfully! My balance transferred over! Excited to use the app for Hoopla donuts too! Will have to visit a location that offers both :)******************************* I went to Phil & Seb yesterday only to find out they changed their app. I downloaded this newer version and despite deleting and reinstalling. It keeps on giving me an error message. Saying something went wrong and to reload or try the app at a later time. Not happy at all as I have funds loaded on my previous app ### 4/5 — Better to come *2021-12-03, version 1.0.3* Better, fresh look and workflow than the last app. Best service responses I’ve ever seen, and app updates to fix minor issues to come. Besides, it’s the absolute best coffee! ### 5/5 — My go-to coffee place *2021-11-21, version 1.0.1* Quick to respond to my log in issue with this new app! Thank you Phil! Happy to enjoy my daily cup of Phil & Sebastian coffee and get new points! The best coffee in Calgary. Great selection of coffee and non-coffee in their menu with quality and local products. I am obsessed with the grilled cheese plus tomato sauce and their avocado toast. The Chinook location is my favourite spot. It’s a relaxing vibe with green plants. The baristas are so helpful and knowledgeable. I appreciate that they have a good gluten-free oat milk. I am suddenly craving a tall cup of mocha latte. ### 5/5 — So convenient! *2021-11-19, version 1.0.1* Love all the special loyalty incentives and the ability to save my favourite order combos and frequent cafe location. Beautiful photos of the inventory and products!! ## Frequently asked questions about Phil & Sebastian Coffee ### Does Phil & Sebastian | Hoopla have ads? Yes, Phil & Sebastian | Hoopla contains advertisements. This is common for free applications that offer extensive features without a direct purchase cost. ### How do I earn points with Phil & Sebastian | Hoopla? You earn points on all orders, including coffee, donuts, food, merchandise, and bags of beans shipped to your home. These points are part of the gratitude program. ### Can I order items for delivery with Phil & Sebastian | Hoopla? The app allows for placing orders for immediate pickup at any of their cafes. It also supports shipping bags of beans and merchandise to your home or a friend's home. ### What devices is Phil & Sebastian | Hoopla available on? Phil & Sebastian | Hoopla is available on iPhone, iPad, and iPod. It is designed for iOS devices. ### How often is Phil & Sebastian | Hoopla updated? The app was last updated on December 21, 2025, with version 1.9.14. This indicates regular updates to improve functionality and add features. ### Is Phil & Sebastian | Hoopla suitable for children? Phil & Sebastian | Hoopla has an age rating of 4+, making it suitable for children. The content is generally appropriate for a wide age range. ### Can I check if a specific item is in stock at a cafe using Phil & Sebastian | Hoopla? Yes, you can check the inventory of specific bags of beans or merchandise at any cafe. This feature helps you find what you want when you want it. ### What is the primary purpose of Phil & Sebastian | Hoopla? The primary purpose is to facilitate ordering coffee, donuts, and food for pickup, as well as ordering beans and merchandise for shipping. It also serves as a platform for their gratitude loyalty program. ## Version history (last 5 releases) ### 1.13.14 — 2026-08-31 We've made some improvements and removed a bug or two. Please submit feedback! ### 1.9.14 — 2025-12-21 We've made some improvements and removed a bug or two. Please submit feedback! ### 1.9.11 — 2025-11-12 We've made some improvements and removed a bug or two. Please submit feedback! ### 1.8.2 — 2025-07-07 We've made some improvements and removed a bug or two. - Fix for donut inventory count bug. Please submit feedback! ### 1.8.1 — 2025-02-13 We've made some improvements and removed a bug or two. - Fixes issues with Apple Pay and adding payment methods. Please submit feedback! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*