# Philadelphia Gas Works — Manage Your PGW My Account

> Mobile application for managing Philadelphia Gas Works natural gas accounts. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/philadelphia-gas-works/id1510915858 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 4.80/5 from 6,897 App Store ratings · 44 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 53 MB
- Languages: American English
- Released: 2023-08-02
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/philadelphia-gas-works/id1510915858/reviews.md

## What is Philadelphia Gas Works?

Introducing the PGW app! Now stay in control of your natural gas account like never before with the PGW app. Our intuitive and easy-to-use app is designed to empower you, providing seamless access to all your account information from a single, convenient place.

Key Features:

•	Easy Navigation: Experience a user-friendly interface that makes managing your gas account a breeze. Say goodbye to complexity and hello to simplicity!
•	Pay Bills: Never miss a payment again! With the PGW My Account app, you can effortlessly pay your gas bills securely, saving you time and effort.
•	Monitor & Compare Gas Usage: Track your gas consumption and compare usage patterns effortlessly. Empower yourself to make informed decisions on optimizing your gas usage.
•	Receive Notifications: Stay informed in real-time with important notifications. From billing reminders to program updates, the app keeps you in the loop.
•	Enroll for Efficiency Programs: Join our energy efficiency initiatives and make a positive impact on the environment while enjoying potential savings. Our app makes enrolling a seamless experience.
•	Intuitive & Easy-to-Use: The PGW My Account app is designed with your convenience in mind, making it simple for you to manage your gas account efficiently.

Take charge of your gas account and unlock the power of convenience. Embrace the future of gas account management and download the app today!

## Key features

- Easy navigation
- Secure bill payment
- Monitor gas usage
- Receive notifications
- Enroll in efficiency programs

## What do users think of Philadelphia Gas Works?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly
- 🚀 Easy to use
- 💯 Satisfactory
- 🔒 Secure payments

**Cons**

- 🐛 App crashes
- 🔍 Outdated design
- 🔍 Buggy
- 🔍 Unreliable

**Commonly reported bugs**

- Payment history crashes app
- Unable to view current information
- Duplicate payments charged

**Most requested features**

- Add Apple Pay option
- Improve payment history view
- Keep users signed in
- Fix balance payment issues

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/philadelphia-gas-works/id1510915858/reviews.md

### 5/5 — Making our lives easier

*2026-06-23*

Always, PGW is great supplier for the gas, that’s help us to keep our lives safe in regard to the cold weather time.

### 1/5 — who is running pgw??

*2026-05-13, version 1.13*

why can’t i pay my bill online? i call every month trying to rectify this situation, no one does anything. i’ve put several legitimate pay methods for for online payment, still have to pay in person with cash. it’s inconvenient and absurd. who is responsible for this lol????

### 3/5 — Part of page is cut off

*2026-03-14*

The app will usually cut off the heading and hide some information.

### 2/5 — Dated & Not Intuitive

*2026-03-08*

Why do I have to hunt through the app to pay my bill? Why isn’t that a main option on the first page? And they don’t accept Amex, even though they charge a transaction fee?

### 5/5 — Ease of use

*2026-02-18*

This is a wonderful app. It is so easy to use and keep an eye out on how much energy you’re using. I am so glad to be a part of PGW.

### 2/5 — Adding new payment method, broken

*2026-02-08*

When trying to add new payment methods, mandatory sections are impossible to complete. Under cards, its expiration date. Under bank account, its bank name.

### 1/5 — Over charge

*2026-01-13, version 1.12*

I rarely go in-house once or twice a month and nothing is on ececpt water heater, so I don't know why my bills are higher .

### 1/5 — Bill

*2025-11-29*

I’m gonna have my lawyer contact you about my bill I’m barely home and I don’t cook so I’m wondering how does my bill jump so over a months time

### 5/5 — Operations

*2025-09-29*

It could be easier for aging ppl with disabilities

### 5/5 — PGW

*2025-09-11, version 1.12*

Nice app🌹

## Frequently asked questions about Philadelphia Gas Works

### What can I do with the PGW app?

The PGW app allows you to manage your natural gas account conveniently. You can easily pay your bills, monitor and compare your gas usage, receive important notifications like billing reminders, and enroll in energy efficiency programs.

### Is the PGW app free to use?

Yes, the PGW app is free to download and use. There are no charges associated with managing your account or accessing its features through the application.

### How do I pay my gas bill through the app?

The app provides a secure and effortless way to pay your gas bills. Once logged into your account, you can navigate to the 'Pay Bills' section to complete your payment quickly and conveniently.

### Can I track my gas consumption with this app?

Yes, the app allows you to monitor and compare your gas usage patterns. This feature empowers you to make informed decisions about optimizing your natural gas consumption and potentially saving money.

### What kind of notifications will I receive?

You will receive important real-time notifications to keep you informed about your account. These can include billing reminders, updates on energy efficiency programs, and other relevant information from Philadelphia Gas Works.

## Version history (last 5 releases)

### 1.13 — 2026-04-30

This update includes bug fixes and a few small performance improvements.

### 1.12 — 2025-07-16

This update includes bug fixes and a few small performance improvements.

### 1.11 — 2025-03-25

This update includes bug fixes and a few small performance improvements.

### 1.10 — 2025-03-06

This update includes bug fixes and a few small performance improvements.

### 1.9 — 2024-06-15

This update includes bug fixes and a few small performance improvements.

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## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
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- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*