# Philips CarePoint Notifier — CarePoint Alert Call Manager

> Mobile alert management and communication for senior living community caregivers. (iPhone/iPad app by Blue Willow Systems, Inc.)

- Source: https://appshunter.io/ios/app/philips-carepoint-notifier/id1293762990 (this page in markdown: same URL + `.md`)
- Developer: [Blue Willow Systems, Inc](https://appshunter.io/developer/1132179550)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.40/5 from 7 App Store ratings
- Age rating: 4+
- Requires: iOS 10.0 · 56 MB
- Languages: American English
- Released: 2017-10-18
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/philips-carepoint-notifier/id1293762990/reviews.md

## What is Philips CarePoint Notifier?

The Philips CarePoint Notifier app is an easy-to-use mobile product for caregivers in senior living communities to manage and respond to alert calls from their residents. When a resident in a senior living community that uses the Philips CarePoint resident safety system calls for help, the Philips CarePoint Notifier app promptly broadcasts the alert to all assigned caregivers’ mobile iOS devices, including details on the resident, alert type, and location. A caregiver chooses to take ownership of the alert and all other caregivers are notified of this action. After the incident has been addressed, the caregiver uses the app to select a reason for the call, enter notes about the incident and close the alert. All other caregivers are notified of the completion.

At any time a caregiver can use the app to text or voice call other caregivers, and the app’s notification area always shows current activity so that a caregiver or manager can easily view the status of all outstanding and in-process alerts. Unhandled alerts are repeated on the mobile device and may be escalated to additional caregivers outside the designated group. Secure messaging maintains privacy and meets HIPAA requirements. 

The app can send text messages easily both to individual caregivers and to groups from an address book. Voice calls can be made to other CarePoint Notifier devices, handsets within your community, or 911 services.

## Key features

- Broadcast resident alert calls
- Assign and manage alert ownership
- Record incident details and notes
- Text and voice call other caregivers
- View alert status and activity
- Secure, HIPAA-compliant messaging


## Frequently asked questions about Philips CarePoint Notifier

### What is Philips CarePoint Notifier used for?

Philips CarePoint Notifier is a mobile application designed for caregivers in senior living communities. It helps them manage and respond to alert calls from residents, track incident details, and communicate with other staff members securely.

### How does Philips CarePoint Notifier handle resident alerts?

When a resident calls for help using the Philips CarePoint system, the app broadcasts the alert to assigned caregivers. Caregivers can then claim ownership of the alert, record notes, and close it once the incident is resolved.

### Can I communicate with other caregivers using Philips CarePoint Notifier?

Yes, the app allows caregivers to send text messages and make voice calls to individual caregivers or groups. It also supports calling 911 services and other devices within the community.

### Is Philips CarePoint Notifier secure and HIPAA compliant?

Yes, the app features secure messaging that maintains privacy and meets HIPAA requirements, ensuring sensitive resident information is protected.

### What devices does Philips CarePoint Notifier support?

Philips CarePoint Notifier is available for iOS devices, including iPhone, iPad, and iPod. It is rated for ages 4 and up.

### How often is Philips CarePoint Notifier updated?

The latest version of Philips CarePoint Notifier is 189, and it was last updated on June 1, 2021. While specific update frequency isn't detailed, this indicates it receives ongoing maintenance.

### Does Philips CarePoint Notifier have ads?

No, Philips CarePoint Notifier does not contain advertisements. It is a free application focused on providing essential communication and alert management features for caregivers.

### What is the user rating for Philips CarePoint Notifier?

Philips CarePoint Notifier has a rating of 4.4 stars based on 7 user ratings. This suggests a generally positive user experience among its current users.

## Version history (last 3 releases)

### 189 — 2021-06-01

1. no-take alerts appear untaken and emit alarms and reminders. 
2. maintenance alerts and reminders waking the handset screen
without audio every 60 seconds

### 187 — 2020-01-22

- Corrected keyboard layout behavior on iPhone X family devices
- Display corrected on iOS 13 dark mode
- Fix modal sizing on iOS 13 devices
-Updates to reasons and zones appear in real-time
- Page rows will now grow to show the complete call name if over 80 characters
- Time and status labels are given more room
- Leaving a conversation no longer treats new messages as read, which was preventing the count badges from appearing
- When recovering with credentials that have changed, fail once instead of looping repeatedly
- Location bar on bottom of pages on devices larger than iPod Touches now properly reaches across the screen consistently
- Remove an audio session configuration call that was apparently not useful and caused the VoIP demo to break
- Encrypt the recovery pin

### 1.30 — 2017-10-18

No release notes.

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## More apps by Blue Willow Systems, Inc

- [CarePoint](https://appshunter.io/ios/app/carepoint/id1132187051)
- [PCSL Experience](https://appshunter.io/ios/app/pcsl-experience/id1484690683)
- [Blue Willow](https://appshunter.io/ios/app/blue-willow/id1491528907)
- [Lifeline CarePoint X](https://appshunter.io/ios/app/lifeline-carepoint-x/id6757876540)

All apps by Blue Willow Systems, Inc: https://appshunter.io/developer/1132179550

## Related topics

[alertaware](https://appshunter.io/ios/topics/alertaware) · [notify alert](https://appshunter.io/ios/topics/notify-alert) · [willow pump](https://appshunter.io/ios/topics/willow-pump)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*