# Philips Entertainment — user reviews

> 131 indexed App Store user reviews of Philips Entertainment by TP Vision Europe B.V., rated 3.30/5 from 48 ratings.

- Source: https://appshunter.io/ios/app/philips-entertainment/id6467189167/reviews
- App overview in markdown: https://appshunter.io/ios/app/philips-entertainment/id6467189167.md
- Rating breakdown: 5★ 19 · 4★ 8 · 3★ 4 · 2★ 1 · 1★ 16

## What do users think of Philips Entertainment?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy to use
- 👍 User-friendly interface
- 🚀 Lots of options in the app
- 👍 Simple and efficient
- 👍 Smooth control
- 👍 Good app

**Cons**

- 🐛 Connection issues
- 🐛 Unreliable connectivity
- 🐛 Firmware update problems
- 🐛 Lacking advanced controls
- 🐛 Forced to use multiple apps
- 🐛 Unstable performance
- 🐛 Complicated setup

**Commonly reported bugs**

- Soundbar stops working after firmware update
- Speakers not connecting properly
- App fails to detect devices
- Frequent disconnections
- Custom EQ settings not saved

**Most requested features**

- Power on/off button
- More granular volume control
- Ability to disable auto-off feature
- Support for more product models
- Better syncing between devices

## Newest reviews (13 of 131)

### 3/5 — partly useless

*2026-06-11*

works great when the device is ON, but unable to wake up BT device, so… Just stand up and go pushing the real buttons. And forget this app

### 4/5 — 지원 모델 추가 요청

*2026-03-17*

제가 쓰는 모델은 TAB8967입니다. 앱에서 지원이 안되는데 가능하게 해 주시기 바랍니다.

### 4/5 — No need for the controller

*2026-02-16, version 2.12.0*

Quick and easy to use was surprised how user friendly it was and just how many options the app provides

### 2/5 — Philippe Tina

*2026-02-01*

Très archaïque. 
Beaucoup d’options mais pas très lisibles. Et surtout acheté pour la radio mais c’est un enfer pour changer les fréquences sur l’enceinte . On devrait de base pouvoir bouger entre les favoris. Sur l’application mettre en favoris les radios est compliquée et bizarre. Une mise à jour serait le bienvenue!

### 3/5 — 还行

*2026-01-29*

功能还可以，动一下就要重连麻烦

### 2/5 — Langsam, ohne Memory Fumktion

*2026-01-21*

Langsam, ohne Memory Funktion, ab und an Verbindungsprobleme

### 2/5 — Philips 65RUS9080 QLED TV und Philips Soundbar TAB5309

*2025-12-09*

Ich habe mir heute o.a. Fernseher u. Soundbar gekauft, kriege beide Geräte, obwohl bei beiden gleicher Hersteller, nicht miteinander verbunden. Deshalb nur die 2 Sterne. 
Des Weiteren fehlt mir bei den leider schlechten Bedienungsanleitung beider Geräte eine aussagekräftiges Fotos,
WO die jeweiligen Anschlüsse (HDMI/ASC, HDMI1, HDMI2 usw) sind.

### 1/5 — 필립스 사운드바는 절대 구입하지 마세요

*2025-11-30*

15분 지나면 자동으로 꺼지는 오토 스탠바이 기능으로 인해 유튜브 한편보고 15분 후에 오면 사운드바가 꺼져 있습니다. 설정으로 변경도 못하고 그냥 불편함을 감수해야 합니다. 필립스 사운드바는 최악입니다.

### 4/5 — Alles gut

*2025-11-25*

Alles bestens das einzigste was mir fehlt ist ein Equalizer wäre noch richtig stark

### 1/5 — Zu viele Rechte

*2025-10-26*

Ohne aktivierten WLAN-Zugriff funktioniert die App nicht. Wir haben ein Gerät, dass lediglich Bluetooth unterstützt, sodass der WLAN/-Lokales Netzwerk Zugriff nicht benötigt wird. 

Gut ist die Fernsteuerung und die bequeme Einstellung aller Funktionen auf dem Gerät. 

„keine Daten erfasst“ Angabe stimmt nicht und widerspricht der Datenschutzerklärung!

Vermutlich braucht ma die App aber eigentlich nur einmal für die Ersteinrichtung. Fliegt bald wieder vom iPhone

### 3/5 — オンオフの音

*2025-10-05, version 2.11.1*

サウンドバーしようオンオフの音が大きくて困る
消したい

### 1/5 — 필립스 사운드바는 절대 구입하지 마세요

*2025-10-01, version 2.11.1*

15분 지나면 자동으로 꺼지는 오토 스탠바이 기능으로 인해 유튜브 한편보고 15분 후에 오면 사운드바가 꺼져 있습니다. 설정으로 변경도 못하고 그냥 불편함을 감수해야 합니다. 필립스 사운드바는 최악입니다.

### 1/5 — ÇOK KÖTÜ/ VERY BAD

*2025-09-07, version 2.10.1*

Model: TAB6309
Current Version: 00.01.58
When trying to install new version: 00.01.60, the device no longer works. //Model: TAB6309
Current Version: 00.01.58
New version: 00.01.60 yüklemesi yapmaya çalıştığında cihaz artık çalışmıyor/

## Most critical reviews (10 lowest-rated)

### 1/5 — update not working “-11100%”

*2026-08-06*

update stuck at message “connection failed, firmware update interrupted -11100%”

### 1/5 — Totally useless

*2026-06-29, version 2.15.1*

Over complicated and impossible to BT connection to my Sonos system.

### 1/5 — Does not work

*2026-06-15, version 2.15.1*

The previous app worked perfectly with my TAB 8905 soundbar, this one loses the Wi-Fi connection within seconds of being set up. I have tried dozens of times on iPhone, iPad and android phones with the same problem.

### 1/5 — Connection WiFi

*2026-04-21*

Les connexions des enceintes sont très difficiles à réaliser et très compliqué avec le réseau wi-fi surtout lorsqu’on essaye d’installer la barre de son et les deux enceintes Fidelio FS1

### 1/5 — Nul

*2026-04-08*

Très nul

### 1/5 — Tav3000B

*2026-03-02, version 2.12.0*

After firmware upgrade of my turntable the entertainment apps won’t connect, pair or recognise my product. Rubbish don’t buy philips

### 1/5 — Ne fonctionne plus

*2026-02-15*

C’est dommage. J’aimerais bien passer des mp3 en Bluetooth

### 1/5 — Tax4209

*2026-02-12*

A instituição bem que poderia colocar uma configuração por app pelo menos pra controle do rádio   Fm e luzes led rgb e equalização não é pedir muito colocar uma coisa tão simples na caixa de som que já vem sem bateria desde já grato

### 1/5 — Taugt Nix 6505

*2026-01-17*

Das Update bricht ständig ab. Der Service meldet sich nicht trotz Service Code. Angeblich 24-48h Hilfe vom Philips Service. Lächerlich

### 1/5 — Ne fonctionne pas

*2026-01-11*

Je ne peux même pas naviguer dans l’appli : me remet en boucle le même message d’activation de données wifi et Bluetooth !!! Alors que c’est fait. Je supprime mais dommage car fait partie du service attendu en achetant la mini chaîne !

## Most praised reviews (10 highest-rated)

### 5/5 — K

*2026-07-03, version 2.15.1*

Good app

### 5/5 — Super klang

*2026-06-30*

Beste was ich gekauft habe

### 5/5 — Muito útil

*2026-03-04*

Achei excelente o app

### 5/5 — Most underrated!

*2026-02-22*

Philips Fidelio is the most underrated products in the consumer electronics business.  I have many of their products and they out perform the competitors at a much better price!  They should be rated along Sony and Bose!

### 5/5 — Muito bom

*2025-12-30*

O aplicativo é completo, de fácil entendimento e manuseio!

### 5/5 — Gute Unterhaltung

*2025-11-14*

Es macht Spaß mit dieser APP alles aus der Anlage herauszuhören. Klasse!

### 5/5 — Shwan

*2025-11-08*

Shwan

### 5/5 — K.a

*2025-09-01*

Super einfach zu installieren. Die Boxer hat einen sehr guten Klang und sehr viele Einstellmöglichkeiten bin sehr zufrieden👍👍👍👍

### 5/5 — K

*2025-07-21, version 2.9.2*

Good app

### 5/5 — Başarısız

*2025-07-16, version 2.9.2*

Berbat

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*