# Philips HearLink 2 — Hearing aid remote control

> Mobile remote control and companion app for Philips hearing aids. (iPhone/iPad app by SBO Hearing.)

- Source: https://appshunter.io/ios/app/philips-hearlink-2/id1597063716 (this page in markdown: same URL + `.md`)
- Developer: [SBO Hearing](https://appshunter.io/developer/1447616624)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.50/5 from 44,157 App Store ratings · 569 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 322 MB
- Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French (France), German (Germany) and 21 more
- Released: 2023-02-09
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/philips-hearlink-2/id1597063716/reviews.md

## What is Philips HearLink 2?

This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range).

Note: some features may be available depending on your hearing aid model. Check below for details.

•	Adjust sound volume for each hearing aid together or separately
•	Mute surroundings for better focus
•	Switch between programs set by your hearing care professional
•	Check battery level
•	Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
•	Find your hearing aids if lost (requires location services always turned on)
•	Access app support and troubleshooting solutions
•	Meet your hearing care professional for an online visit (by appointment)
•	Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Philips HearLink 00) 
•	Adjust sounds around you with sound equalizer (available for Philips HearLink 60, 50 and 40 models)
•	Track your progress with Philips Journal feature (available for Philips HearLink 60, 50 and 40 models)
•	Handle wireless accessories paired with your hearing aids such as TV Adapters and AudioClip
•	Connect to and adjust an Auracast™ broadcast (available for Philips HearLink 60 and 50 models)
•	Get reminders to replace your wax filters to maintain sound quality (available for Philips HearLink 60 and 50 models)
•	Reduce background noise while streaming with Streaming Balance (available for Philips HearLink 60)

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids. 

App availability:
We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to iOS 18 or later. To check the latest list of compatible devices, please visit: hearingsolutions.philips.com/compatibility

## Key features

- Adjust volume
- Switch hearing programs
- Stream calls and music
- Check battery level
- Find lost hearing aids
- Access app support
- Adjust sound equalizers

## What do users think of Philips HearLink 2?

Overall sentiment: negative

**Pros**

- 👍 Hearing aids work well
- 🚀 Able to control hearing aids remotely
- 💡 Useful features like streaming audio

**Cons**

- 🐛 Frequent disconnections between app and hearing aids
- 🔋 Battery level indicators not accurate
- 🔍 Limited customization options
- ⏱️ Slow app performance

**Commonly reported bugs**

- App fails to connect to hearing aids
- Inconsistent data tracking and reporting
- Compatibility issues with newer iOS versions

**Most requested features**

- More granular sound adjustment options
- Ability to create custom sound profiles
- Better integration with Apple Watch

## Recent user reviews (10 of 569)

All indexed reviews: https://appshunter.io/ios/app/philips-hearlink-2/id1597063716/reviews.md

### 1/5 — App no longer works

*2026-08-24, version 1.8.0*

Up until today, this app worked well and I used it frequently to change hearing modes. However, last night the new version was installed on my iPhone and it no longer works at all. I’m very unhappy, as I found that the different modes were very helpful.

### 1/5 — Harassment

*2026-08-24, version 1.8.0*

Stop asking me for reviews!!! Everyday!!!

### 5/5 — Sc

*2026-08-23, version 1.8.0*

Be

### 5/5 — Phillips

*2026-08-22, version 1.8.0*

Great

### 3/5 — Noise Function

*2026-08-21, version 1.8.0*

Noise feature doesn’t seem to help

### 2/5 — Bare bones / Limited use

*2026-08-20, version 1.8.0*

This app has only a limited EQ with 3 simple sliders. Can’t change double click settings, even though there is a setting for it. Not even single click functionality is useable. The presets now work better since the app has been updated but ever since connectivity has suffered. The only reason I use this app is to check battery levels and to switch to the TV Streamer but even that is a big headache because of the hearing aid’s terrible blutooth reliability. First have to play some audio for a few seconds before it recognizes the connection…only then can you switch to the TV Streamer. Good luck trying to stream to another source! Step 1: turn off Bluetooth in the phone settings. Step 2: try to play audio on the other device like an iPad. Most of the time, it won’t work until you reestablish connection in the Accessibility Settings, which requires turning on/off hearing aids. For the developer: I understand that many of these problems are inherent to Apple & Bluetooth but you should do all that resetting, reestablishing, etc. automatically for me. Every time. Be honest about all the promised functionality. If it’s not useable, take it out. Extra bonus if you build a more advanced EQ.

### 1/5 — Very glitchy

*2026-08-20, version 1.8.0*

I’m constantly having to re-set.

### 1/5 — Do not work in automatic call and media audio routing!

*2026-08-19, version 1.8.0*

They do not automatically route call and media audio! Costco initially did not set up a speech in noise or HiFi Music program. I had to make a return visit. When listening to media audio, music or speech in the general program, the audio quality is like a 60’s transistor radio. Also, the LE Bluetooth connection gets corrupted by other wireless devices nearby. My KS-10 Phonak hearing aids did not have these issues, but they were out of warranty so I went into Costco to get a new pair. Costco recommended these devices.I do NOT recommend them.

### 5/5 — A Philips/Costco fan

*2026-08-19, version 1.8.0*

App is quick and clean - thx -

### 5/5 — Makes adjustments easier

*2026-08-18, version 1.8.0*

This is much easier for situational adjustments than trying to remember which ear piece to tap as it is visual.  It allows for finer adjustments and modes too.  If you have to wear hearing aids, this is a good app.

## Frequently asked questions about Philips HearLink 2

### What does the Philips HearLink 2 app do?

The Philips HearLink 2 app allows you to control your compatible Philips hearing aids directly from your smartphone or Apple Watch. You can adjust volume, switch between pre-set programs, mute surroundings, check battery levels, and even stream audio like calls and music to your hearing aids.

### What are the key features of the Philips HearLink 2 app?

Key features include discreetly adjusting volume for each hearing aid, switching between programs set by your hearing care professional, checking battery status, and streaming audio. Some models also offer sound equalizers, a journaling feature, and the ability to find lost hearing aids.

### Is the Philips HearLink 2 app free to use?

Yes, the Philips HearLink 2 app is free to download and use. There are no in-app purchases or advertisements mentioned.

### What devices are compatible with the Philips HearLink 2 app?

The app is designed to control Philips hearing aids and requires pairing with your hearing aids. For optimal performance, it is recommended to use iOS 15.2 or later. A full list of compatible devices can be found on the Philips hearing solutions website.

### How do I set up the Philips HearLink 2 app?

To use the app, you first need to pair your Philips hearing aids with your mobile device via Bluetooth. Once paired, you can open the app to access its control and feature functionalities.

## Version history (last 5 releases)

### 1.8.0 — 2026-08-09

In this update, we have added wax filter replacement reminders to help you keep your sound quality at its best, and streaming filter for clear and comfortable streaming especially in noisy environments, both available for compatible devices.

### 1.7.1 — 2026-04-27

To improve your experience, we regularly update the app to make it more reliable and easier to use.
 
In this update, we have made improvements and bug fixes to make the app more stable.

### 1.7.0 — 2026-03-02

To improve your experience, we regularly update the app to make it more reliable and easier to use.
 
In this update, we have made improvements and bug fixes to make the app more stable.

### 1.6.1 — 2025-11-03

This app version comes with smoother switching between programs. It also lets you find and join available Auracast™ broadcasts directly from the app. Auracast broadcast (available with select hearing aids) allows you to connect to public broadcasts in e.g. airports, theaters, lectures.

### 1.6.0 — 2025-10-27

This app version comes with smoother switching between programs. It also lets you find and join available Auracast™ broadcasts directly from the app. Auracast broadcast (available with select hearing aids) allows you to connect to public broadcasts in e.g. airports, theaters, lectures.

## Apps similar to Philips HearLink 2

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by SBO Hearing

- [Philips HearLink](https://appshunter.io/ios/app/philips-hearlink/id1447616625)
- [Philips HearLink Connect](https://appshunter.io/ios/app/philips-hearlink-connect/id1472737531)
- [KINDconnect](https://appshunter.io/ios/app/kindconnect/id1597063235)
- [RemoteLink 2](https://appshunter.io/ios/app/remotelink-2/id1597063841)
- [Birdsong Hearing Aids](https://appshunter.io/ios/app/birdsong-hearing-aids/id6742453754)

All apps by SBO Hearing: https://appshunter.io/developer/1447616624

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
