# Philips Home Safety — Feel Safe. Feel Home. > Smart home security app for real-time alerts and remote communication. (iPhone/iPad app by Versuni Netherlands B.V.) - Source: https://appshunter.io/ios/app/philips-home-safety/id6443841096 (this page in markdown: same URL + `.md`) - Developer: [Versuni Netherlands B.V](https://appshunter.io/developer/1576853920) - Category: Lifestyle, Utilities - Price: Free - Rating: 5.00/5 from 4 App Store ratings · 22 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 180 MB - Languages: American English, Arabic - Released: 2024-03-11 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/philips-home-safety/id6443841096/reviews.md ## What is Philips Home Safety? Experience confidence at your fingertips with the Philips Home Safety app. Connect the smart home safety app to your Philips security cameras and get instant notifications when your cameras detect movement, noise or people. Feel protected with the cameras' built in alarm siren or communicate instantly from your smart phone with two-way talk. ## Key features - Real-time motion detection alerts - Noise and people detection notifications - Built-in alarm siren activation - Two-way audio communication - Connects to Philips security cameras ## Recent user reviews (10 of 22) All indexed reviews: https://appshunter.io/ios/app/philips-home-safety/id6443841096/reviews.md ### 5/5 — Worst update , many feature are gone now due to stopage of online storage subscription *2026-07-14* After company stoped service of online storage even if i have SD card in camera , your camera machine not able to record continuous recording, its store 1 or 2 mints video recording and then stoped, this is really worst application and this developer is third class **Developer response:** Thank you for your feedback. We’re sorry to hear about your experience after the online storage service was discontinued. We understand how frustrating it is when features you depended on are no longer available, especially when you expect continuous recording to work with an SD card. Likewise, we appreciate you sharing your concerns and understand your disappointment with the current app experience. If your camera is only saving short 1 to 2 minute clips despite having an SD card installed, please ensure that the SD card is correctly detected by the camera and that continuous recording is enabled in the settings. We also recommend formatting the SD card through the app, updating the camera firmware to the latest version, and confirming that the SD card meets the recommended requirements. If the issue continues, please contact us at philipshomesafety@versuni.com and provide your camera model, firmware version, and SD card details, so we can investigate further. Your feedback regarding the impact of the cloud storage service discontinuation has been shared with the relevant team for review. - Philips Home Living ### 3/5 — App needs improvement. *2026-04-22* The app lags most of the times, even when its urgent to check the live feed or to view the latest events, it will take its own sweet time and sometimes won’t start at all, then we have to quit and relaunch the app which honestly is quite frustrating. Secondly, the app logs the user out of the account multiple times on its own. Thirdly, please add a Dark Mode for the app. Apart from that, the live camera feed is decent. **Developer response:** I'm saddened to hear about the lagging performance and unexpected logouts, especially when accessing live feeds or urgent events. Your suggestion for a Dark Mode is also noted and appreciated. I'm glad the live camera feed meets your expectations, and I share your comments with the team for improvements. Regarding the lagging and unexpected logouts, kindly share your device model number and a screen recording the issue to philipshomesafety@versuni.com Thank you, Philips Home Living ### 2/5 — Feedback *2025-10-05* Currently while viewing video event if you unmute the video it will have audio, though when you clean next or previous video event to watch, even though video shows unmuted there will be no audio, unless you mute the video and unmute it again. This needs to be fixed **Developer response:** Hello Selenophile515, I really appreciate your feedback towards our Home Safety app and will share this to our team :) Thank you, Philips Home Living ### 1/5 — Worst experience after recent upgrade on aug 2025 *2025-08-31* Very disappointed with recent upgrade where i have to again add devices back in the app by pairing them again. I have 10+ philips devices and some at good heights in the outdoor. The purpose of the cameras was to cover all areas around my house and to have a security view for my old parents. How will my old parents reset the outdoor camera. Note - they live in rural areas. I will change the setup once and look for other manufacturers who will not trouble with such upgrades in future. **Developer response:** It's heartbreaking to hear that you're unsatisfied with the recent update and understand the inconvenience of the critical update has caused, requiring you to reset your multiple devices. I know how challenging this must be for your parents to reset multiple devices on their own especially, that you're physically unavailable. To resolve this, please reset up your device once you return home. I appreciate your opinion as well, and will share it to our team. Thank you, Philips Home Living ### 4/5 — Unable to add users to home camera feed *2025-08-26* I had to update my app today as Philips stopped its cloud service and made updation mandatory. I did not have any problem while updating and re syncing the app with the two cameras I have but now I cannot add others users. Earlier I had given access to my cameras to other family members but now when I click on ‘invite users’ after entering their email ids, the invite does not go. In the home management page it shows Um er of pending invitations but none of the invitation goes to my family member’s emails. Please sort this issue out soon. **Developer response:** I understand the inconvenience of not being able to re-share home access with your family members because the invite link didn't go through. Please be advised that the issue with share link generation was related to our service partner, and should now be resolved. Please try sharing your home access again. Thank you, Philips Home Living ### 2/5 — Facing problems *2025-08-26* The problem with this is camera is, it wont allow to watch videos from app which are saved in sd card. We need to remove sd card and connect and need to check on computer. One more issue is, when there is update, we need to compulsory update to new version to use the app. After update again its asking to login or some times to add device again. If we are away from device, we cant do that(same happen to me). Now i cant see whats happening in my home. **Developer response:** I'm disheartened to hear that you're having trouble watching videos saved on your SD card from the app. Please send a screen recording of the issue to philipshomesafety@versuni.com. I also understand your frustration with having to update to the new version of the app and reset everything. Technically, resetting after an update is expected behavior. Please note that our team sent notices to all Home Safety users a month before the critical update, informing that everything would need to be reset. To restore functionality, please reset up your devices and re-share home access. Thank you, Philips Home Living ### 4/5 — User Experience & Suggested Improvements for Philips Outside 360 Camera *2025-06-24* As a part of the Philips Home Safety ecosystem, I’ve been using the Philips Outside 360 Camera and would like to share a few important suggestions for improvement based on my experience: 1. App Stability Issues: The mobile application frequently crashes and often gets stuck on the home screen. Additionally, I’ve experienced multiple instances where I was automatically logged out, requiring me to log in repeatedly. This impacts the overall user experience and reliability, especially in urgent situations. 2. Security Enhancement Suggestion: I strongly recommend adding a feature where the camera triggers an automatic alarm if it is physically tampered with—such as someone touching it or forcefully changing its direction or position. The alarm should remain active until manually disabled through the app. This would significantly improve the camera’s deterrence capabilities. Looking forward to seeing Philips continue to raise the bar in smart home safety—your innovation truly makes a difference. **Developer response:** Hello ATSxBjörn, I truly appreciate your support of Philips products. I'm also delighted by your suggestions regarding improving the Home Safety app's stability and adding an automatic alarm to trigger the camera if it is physically tampered with. I will share your ideas with our team for consideration. 😉 Thank you, Philips Home Living ### 3/5 — App logs out constantly *2025-06-03* How many times in a day do we have to login? It logs out every time it is the worst type I have seen I use other smart devices. Also, it never happens with them or their applications. This is the reason that I am having 12 cameras of other companies so that I can use other app and only one camera from this one, and this is the last one I think. Really disappointing. **Developer response:** I comprehend your disappointment with the login issues. to better assist you, please share a screenshot or screen recording capturing the logouts. You can send this to philipshomesafety@versuni.com. Thank you, Philips Home Living ### 1/5 — Disappointed by the Features *2025-05-07* So I bought a Philips Outdoor Camera expecting it to be perfect as I love the other products of Philips, the hardware’s build quality is good but the Philips Home Safety app lacks the most basic feature of a security camera app which is “Scheduling” or “Scheduler” For example I don’t want the sound alarm to be active during the day time and only want it to work at night. So there should be at least a basic scheduling feature for the “Modes”. Where you can schedule a non-alarm mode for Morning and the Alarm one for Night. A time schedule can’t be that hard to implement as it’s available on all the low budget camera apps too. Originally I was gonna buy a few more cameras, but instead I feel like I might exchange the camera for another device, if the basic feature isn’t supported. Sorry for the negative tone, i am frustrated at this point. **Developer response:** I hear your disappointment over our Philips Home Safety app due to to it's lack of scheduling feature and acknowledge how important to have a scheduler feature in the Home Safety app. I know how annoying a sound alarm can be during the day and wanted it to work at night. This is a great idea! I will share this with the team for consideration. :) Thank you, Philips Home Living ### 1/5 — Not having a great experience *2025-02-24* I installed the Philips CCTV WiFi version four months ago, and I have not been having a good experience. The app frequently logs me out for no apparent reason, and when I try to log back in, it often doesn't allow me to. At times, the app gets stuck in a loading phase for nearly a day. Additionally, the camera automatically freezes, and even when it is connected, it sometimes shows that the device is offline, requiring a restart. Overall, I am very dissatisfied with my experience. **Developer response:** I can imagine your frustration as you are experiencing multiple issues with the Home Safety app and camera. To resolve this issue, please see the following answers to each of your issues: 1. Frequent app logouts and the app getting stuck on loading phase. - Please clear the cache and cookies of your smartphone browser, try to open the browser and access the www.home.id (it´s the same server). If this works, you can try to login over the www.home.id. 2. Camera freezes - Make sure your Wi-Fi network is strong and fast running in 2.4 GHz. Take note that all device and app performance depends with your internet connection. 3. Device showing offline - Kindly test the connection over smartphone hotspot. Here's the following procedures below: 1. Try using another smartphone and use it as a hotspot. 2. Connect the first smartphone to the hotspot. Then, reconnect your device to your Wi-Fi network. 3. If the connection is successful, the issue likely lies with your Wi-Fi router. In this case, you should contact your internet service provider for assistance. 4. If it's unsuccessful, please send a screen recording showing your connectivity process to philipshomesafety@versuni.com. Thank you, Philips Home Living ## Frequently asked questions about Philips Home Safety ### What can Philips Home Safety detect? Philips Home Safety can detect motion, noise, and people through connected Philips security cameras. This allows for immediate awareness of potential security events. ### Can I talk to people through the cameras using Philips Home Safety? Yes, the app features two-way talk functionality, allowing you to communicate instantly with individuals near your connected Philips security cameras directly from your smartphone. ### Does Philips Home Safety have an alarm feature? Yes, the app allows you to activate the built-in alarm siren on your connected Philips security cameras. This can help deter intruders or alert others to a situation. ### What devices is Philips Home Safety compatible with? Philips Home Safety is currently supported on iPhone devices. Ensure your device meets the minimum operating system requirements for the latest features. ### How often is Philips Home Safety updated? The latest version of Philips Home Safety is 3.0.3, last updated on August 5, 2026. Updates typically include performance improvements and new features. ### What is the age rating for Philips Home Safety? Philips Home Safety has an age rating of 4+. This indicates it is suitable for a broad audience, including younger users with adult supervision. ### Is Philips Home Safety free to use? Yes, Philips Home Safety is available for free. There are no in-app purchases or advertisements associated with the application. ### What do users like about Philips Home Safety? Users appreciate the confidence and feeling of safety provided by the app's real-time alerts and remote communication features. The seamless integration with Philips security cameras is also a key benefit. ## Version history (last 5 releases) ### 3.0.3 — 2026-08-05 Important update is now complete for existing users. Please reconnect your cameras and configure SD card storage to continue protecting your home. Cloud Subscription support has been discontinued — starting a new plan is no longer possible. If you have guest users, please re-share their invitations. ### 3.0.2 — 2026-06-30 Important update is now complete for existing users. Please reconnect your cameras and configure SD card storage to continue protecting your home. Cloud Subscription support has been discontinued — starting a new plan is no longer possible. If you have guest users, please re-share their invitations. ### 3.0.1 — 2025-09-18 Important update is now complete for existing users. Please reconnect your cameras and configure SD card storage to continue protecting your home. Cloud Subscription support has been discontinued — starting a new plan is no longer possible. If you have guest users, please re-share their invitations. ### 3.0.0 — 2025-08-25 Important update is now complete for existing users. Please reconnect your cameras and configure SD card storage to continue protecting your home. Cloud Subscription support has been discontinued — starting a new plan is no longer possible. If you have guest users, please re-share their invitations. ### 2.8.0 — 2025-07-18 Important Update: Action Required Cloud subscription services are being discontinued. To avoid losing your camera recordings, please download them to your phone now. All cameras will be disconnected soon. ## More apps by Versuni Netherlands B.V - [HomeID (Kitchen+)](https://appshunter.io/ios/app/homeid-kitchen-plus/id1273758728) - [Philips Air+](https://appshunter.io/ios/app/philips-air-plus/id1487415423) - [Philips HomeRun Robot App](https://appshunter.io/ios/app/philips-homerun-robot-app/id1672039330) - [Philips Pet Series](https://appshunter.io/ios/app/philips-pet-series/id6463716992) All apps by Versuni Netherlands B.V: https://appshunter.io/developer/1576853920 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*