# Philly Pretzel Factory — Philly Born and Bread > Gift card management and store locator for a large pretzel bakery chain. (iPhone/iPad app by Soft Pretzel Franchise Systems, Inc..) - Source: https://appshunter.io/ios/app/philly-pretzel-factory/id1185574639 (this page in markdown: same URL + `.md`) - Developer: [Soft Pretzel Franchise Systems, Inc.](https://appshunter.io/developer/1462080485) - Category: Food & Drink, Shopping - Price: Free - Rating: 4.87/5 from 4,139 App Store ratings · 54 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 59 MB - Languages: English, French, Spanish - Released: 2016-12-14 - Data updated: 2026-08-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/philly-pretzel-factory/id1185574639/reviews.md ## What is Philly Pretzel Factory? The Philly Pretzel Factory app is used to track and redeem your gift card with built in store locator. Home of the Real Soft Pretzel… Philly Pretzel Factory is the world’s largest Philly-style pretzel bakery, with well over 100 franchised locations – and growing. ## Key features - Gift card tracking - Redeem gift cards - Store locator - Find pretzel locations - Philly-style pretzels ## What do users think of Philly Pretzel Factory? Overall sentiment: negative **Pros** - 🚀 Great Taste - 👍 Excellent service and quality pretzel - 👍 Very helpful and kind - 👍 Staff are very friendly, establishment is very clean & pretzels are delicious - 👍 Always great pretzels! Hot and fresh. Fast service - 👍 Organized, clean and always friendly service - 👍 Awesome service - 👍 Just like I remember from news stands in Philly - 👍 Always a pleasure and great product **Cons** - 🐛 Very difficult to figure out how to put an order through - 🐛 App has issues - 🐛 Reward does not work - 🐛 The promos are never in the app, credit card info has to be entered multiple times - 🐛 App is not always easy to use - 🐛 App sign in never works - 🐛 Took my money - 🐛 Pick up time not allowed - 🐛 Never works - 🐛 The app and rewards are pointless - 🐛 This app is not applying new points and I lost my old points - 🐛 App not working - 🐛 App stinks - 🐛 App needs work - 🐛 App logged me out - 🐛 Lost all my points!!! - 🐛 Garbage - 🐛 Never Works - 🐛 Great pretzels, terrible app - 🐛 Could use some work - 🐛 The Rewards App is teeth cringing material! - 🐛 Horrible App - 🐛 Unable to register **Commonly reported bugs** - Can't enter email address to sign up - Unable to enter username on sign up page - App won't let me type email address to make an account **Most requested features** - Add gift card section ## Recent user reviews (10 of 54) All indexed reviews: https://appshunter.io/ios/app/philly-pretzel-factory/id1185574639/reviews.md ### 3/5 — Rewards *2026-07-05, version 2.3.0* After hitting checkout, there was nothing that said available offers to get my 5 free pretzels. ### 1/5 — Lousy Corp Customer Service *2026-06-30, version 2.3.0* Had an issue resetting my account password. Was directed to call the Corporate phone number. I called the number, nobody picked up and went to voicemail. Nobody returned my message. Also sent an email to the Corporate website, nobody responded. ### 5/5 — So easy! *2026-06-08, version 2.3.0* Easy to use app. Coupons were easy to apply as well. The whole check out process was simple! ### 1/5 — Never loads *2026-04-26, version 2.2.8* App never loads in so I can’t use it. Tried reinstalling numerous times. ### 5/5 — Chicken tender tool sold on Amazon *2026-04-17, version 2.2.7* Markettoyourdoor.com Nonodz sold on Amazon ### 3/5 — Wish I could have delivery *2026-03-04, version 2.2.6* Delivery option does not work ### 5/5 — Hit Da spot! *2026-02-12, version 2.2.5* These pretzels are incredibly delicious and very affordable! ### 5/5 — Tastes like home! *2026-02-07, version 2.2.5* Incredible pretzels & variety of choices best prices. Feels & tastes like home. Repping NE Philly 🥨 😋 ❤️ ### 5/5 — The Best *2026-02-05, version 2.2.5* I used to live down the street from one in New Hope Pa. Sooooo glad they are here!!! ### 2/5 — Freezes *2025-12-14, version 2.2.3* I open this app and can do nothing. I remove it, add it back, log in again and it will work maybe twice then I open it again and nothing works. I appreciate the offers through the app but find that when the app does let me make an order the codes never work. ## Frequently asked questions about Philly Pretzel Factory ### What does the Philly Pretzel Factory app do? The app allows you to track your gift card balance and redeem it at participating locations. It also includes a store locator to help you find the nearest Philly Pretzel Factory. ### How do I use my gift card with the app? You can track your existing gift card balance directly within the app. The app also facilitates the redemption of your gift card when making a purchase at a store. ### Is the app free to download and use? Yes, the Philly Pretzel Factory app is free to download and use. There are no in-app purchases or advertisements mentioned. ### Where can I find a Philly Pretzel Factory location? The app features a built-in store locator. This tool will help you find the nearest franchised location of the Philly Pretzel Factory, allowing you to enjoy their soft pretzels. ## Version history (last 5 releases) ### 2.3.0 — 2026-06-08 UI Improvements. ### 2.2.9 — 2026-05-05 UI Improvements. ### 2.2.8 — 2026-04-23 UI improvements. ### 2.2.7 — 2026-04-04 UI Improvements. ### 2.2.6 — 2026-03-04 UI Improvements. ## Apps similar to Philly Pretzel Factory | App | Rating | Price | Category | | --- | --- | --- | --- | | [PrimoHoagies®](https://appshunter.io/ios/app/primohoagies/id1251052865) | 2.7 (50) | Free | Food & Drink | | [Turning Point Restaurants](https://appshunter.io/ios/app/turning-point-restaurants/id6479356983) | 4.8 (28) | Free | Food & Drink | | [Nifty Fifty's Ordering](https://appshunter.io/ios/app/nifty-fiftys-ordering/id6477722412) | 3.9 (8) | Free | Food & Drink | | [honeygrow](https://appshunter.io/ios/app/honeygrow/id1391932075) | 4.8 (17,795) | Free | Food & Drink | | [Rita's Ice](https://appshunter.io/ios/app/ritas-ice/id532627057) | 4.9 (11,142) | Free | Food & Drink | | [Saladworks](https://appshunter.io/ios/app/saladworks/id1071058705) | 4.8 (7,743) | Free | Food & Drink | ## Related topics [philadelphia pretzel factory](https://appshunter.io/ios/topics/philadelphia-pretzel-factory) · [philly pretzel factory](https://appshunter.io/ios/topics/philly-pretzel-factory) · [philly pretzel](https://appshunter.io/ios/topics/philly-pretzel) · [pretzel factory](https://appshunter.io/ios/topics/pretzel-factory) · [509 philly stop](https://appshunter.io/ios/topics/509-philly-stop) · [pretzel stop](https://appshunter.io/ios/topics/pretzel-stop) · [pretzel](https://appshunter.io/ios/topics/pretzel) · [pretzel maker](https://appshunter.io/ios/topics/pretzel-maker) · [pretzel perks](https://appshunter.io/ios/topics/pretzel-perks) · [philly philly cheesesteaks](https://appshunter.io/ios/topics/philly-philly-cheesesteaks) · [philly](https://appshunter.io/ios/topics/philly) · [pretzelmaker rewards](https://appshunter.io/ios/topics/pretzelmaker-rewards) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*