# phillyburbs — user reviews > 37 indexed App Store user reviews of phillyburbs by Gannett, rated 4.08/5 from 221 ratings. - Source: https://appshunter.io/ios/app/phillyburbs/id1395398575/reviews - App overview in markdown: https://appshunter.io/ios/app/phillyburbs/id1395398575.md - Rating breakdown: 5★ 138 · 4★ 30 · 3★ 5 · 2★ 8 · 1★ 34 ## What do users think of phillyburbs? Overall sentiment: negative **Pros** - 👍 Enjoy reading paper daily on iPad - 👍 Local news is good - 👍 Access latest edition early - 👍 Updates throughout the day keep aware **Cons** - 🐛 App does not open - 🐛 App changes default newspaper - 🐛 Cannot change default newspaper back - 🐛 Does not include The Daily Intelligencer - 🐛 Haven't been able to view e-edition - 🐛 Harder to read than old app - 🐛 Poor navigation - 🐛 Display difficult to read - 🐛 Too many out-of-date articles - 🐛 Cannot get access to subscription - 🐛 Ads show up on paid subscriptions - 🐛 Trying to cancel account is difficult - 🐛 Classified screen is awful - 🐛 App freezes constantly - 🐛 Need to uninstall and reinstall - 🐛 Nuisance ads - 🐛 Need to constantly sign in - 🐛 Narrow viewing area - 🐛 App is error prone - 🐛 Expansion of text only works to a point - 🐛 Cannot access Sunday edition - 🐛 Difficult to navigate - 🐛 App constantly changing page look - 🐛 Cannot log in - 🐛 Password not recognized - 🐛 App not working for Intelligencer subscribers - 🐛 App broken, asks to subscribe again - 🐛 Notifications do not work - 🐛 No subscription management features **Commonly reported bugs** - App does not open - App changes default newspaper to Courier Times - Unable to change default newspaper back - The Daily Intelligencer not listed - Unable to view e-edition - App freezes frequently - Login issues after transition - Password reset not working - App requires daily sign-in - Classified screen goes blank - App asks to subscribe again for paid subscribers - Notifications not working - Subscription management features missing - App not working for Intelligencer subscribers **Most requested features** - Allow changing default newspaper - Include The Daily Intelligencer - Improve classified ad functionality - Bring back scroll feature - Allow e-paper to fill screen width - Improve text expansion for older users - Improve login persistence - Add subscription management features ## Newest reviews (13 of 37) ### 1/5 — Classified *2024-02-27* This classified screen is awful . Before I could give all the info for my classified ads the screen goes blank. I tried 6 times to place ads and each time it died, how are you supposed to,plsce classified ads and set up,an account. Mary Anne zwhitehead 215-675-3947n ### 1/5 — Terrible transition *2024-02-23, version 7.6.1* Had Intelligencer app that worked fine. Got pushed to using this app and haven’t been able to log in or reset password. Shouldn’t these bugs be worked out BEFORE forcing subscribers to switch??? ### 1/5 — E-Newspaper has good features but app freezes *2023-11-04, version 7.3.3* I love viewing the Courier Times and USA Today using the e-newspaper app. However there are way too many ads that I have no interested in and the app will freeze at least once daily but usually more. At times the app is unusable. ### 1/5 — Freezes up *2023-10-25* The phillyburbs app freezes up constantly when reading the enewspaper on my iPad. I constantly have to uninstall and reinstall the app. Plus the ads are annoying. The old enewspaper app worked fine. ### 1/5 — Why do I need to constantly change size of view *2023-10-08, version 7.3.3* sign in to the app almost daily? Real PITA. Previously had to re-sign in maybe ever 6 months. What happened to "zoom" feature using 2 fingers to selextsize so I can read the samll print? ### 1/5 — Courier Times *2023-09-03, version 7.1.2* I have had to call multiple times to resolve issues with my paper delivery over the past few months, been receiving it since 1985. So I stopped the paper as it didn’t improve and just kept the online version. Since then I have called several times as it said I didn’t have the subscription even though I am paid for over a year. Just now, trying to open the Sunday edition and I cannot access it. Maybe they are trying to tell us something….they are becoming obsolete. No more parade magazine, ads or extra anything. ### 1/5 — Difficult to navigate *2023-08-05, version 7.1.2* Courier Times app was easier to navigate and use the index to reach pages you wanted to read and access past editions. ### 1/5 — Why do I need to *2023-07-28* sign in to the app almost daily? Real PITA. Previously had to re-sign in maybe ever 6 months. ### 1/5 — Classified *2023-07-06* This classified screen is awful . Before I could give all the info for my classified ads the screen goes blank. I tried 6 times to place ads and each time it died, how are you supposed to,plsce classified ads and set up,an account. Mary Anne zwhitehead 215-675-3947n ### 1/5 — App problems *2023-05-19, version 7.1.1* The app is constantly changing the full page look to a very small thumb print version. I have attempted to be very careful in hitting the blue arrow to advance the page but I have been unsuccessful in eliminating this problem. BRING BACK THE SCROLL FEATURE ### 1/5 — Courier Times *2023-03-12, version 7.0.4* I have had to call multiple times to resolve issues with my paper delivery over the past few months, been receiving it since 1985. So I stopped the paper as it didn’t improve and just kept the online version. Since then I have called several times as it said I didn’t have the subscription even though I am paid for over a year. Just now, trying to open the Sunday edition and I cannot access it. Maybe they are trying to tell us something….they are becoming obsolete. No more parade magazine, ads or extra anything. ### 1/5 — Cannot log in *2023-02-01, version 7.0.2* I'm an Intelligencer customer and cannot log into the app. I was told be customer service that there is an issue last week, but it isn't resolved. When I try to create a new account, it says that I have one, but when I sign in and verify, it resets and tells me that I need to fill in all information, even though I did. The app shows the courier times at the top, but not the Intelligencer. Anyone have a clue what I'm doing wrong? The old app shouldn't have been shut down until the issue was resolved. ### 1/5 — Horrible *2023-01-30, version 7.0.2* It was supposed to be a seamless transition and I cannot log into my account since we were required to change to new app. I am going to have to cancel my subscription. ## Most critical reviews (10 lowest-rated) ### 1/5 — Philly burbs *2025-12-26, version 8.6.0* Many times the Intelligencer does not open - only the Courier Times ### 1/5 — App changes my default newspaper. *2025-12-04, version 8.6.0* App changes my default newspaper, The Intelligencer, to the Courier Times and there is no obvious way to change it back. ### 1/5 — Philly burbs *2025-11-24, version 8.6.0* Does not include The Daily Intelligencer in PA list ### 1/5 — Philly burbs *2025-10-31, version 8.5.4* Does not include The Daily Intelligencer in PA list ### 1/5 — Philly burbs *2025-09-21, version 8.5.0* Does not include The Daily Intelligencer in PA list ### 1/5 — Newspaper app *2025-09-20, version 8.5.0* This app stinks! Haven’t been able to view my e edition paper since it launched. Called for help. The call center in the Philippines cannot do a thing!! ### 1/5 — Philly burbs *2025-05-29* Much harder to read than the old app. Navigation is poor and display difficult to read. ### 1/5 — Terribly laid out *2025-04-07, version 8.1.0* Too many out-of-date articles. Wish I could get a refund NOW! ### 1/5 — Awful app *2025-03-23, version 8.1.0* I pay for a newspaper subscription and often cannot get access to it. Also ads show up when I am able to sign in. Since when do paid subscriptions have ads? ### 1/5 — Trying to Cancel this account 9+ months *2024-04-06* I have been trying to cancel this account for 9 months when I call the number letter on my bank statement 888-871-0687 recording said call the paper. I call the phillyburbs 866-492-1514. for digital subscription. I enter the requested information and the recording says thank you good buy. Monday comes around. I work hard and have little time for personal calls during m-f work week 8-7. I can not speak with anyone to cancel this account. VERY FRUSTRATING ## Most praised reviews (9 highest-rated) ### 5/5 — Philly burbs Name change *2025-12-11, version 8.6.0* Being from the burbs and working in the city … anything with Philly connected to the name has very bad mojo … for real I’m not joking ### 5/5 — Great app *2025-10-17, version 8.5.4* Enjoy reading paper every day on my iPad ### 5/5 — Tom F *2025-05-28, version 8.1.0* Enjoy reading the BCCT . Brief and concise and I can usually access the latest edition early in the morning. ### 5/5 — Local news is good *2025-05-21, version 8.1.0* Getting our local news each morning is great. But the updates throughout the day keep you aware of the latest developments. ### 5/5 — Love getting the Courier on my iPad *2021-09-16, version 6.5.9* I just got the Courier put on my iPad and am enjoying that. ### 5/5 — Review app *2021-05-19, version 6.4.0* Impossible to use ### 3/5 — E-Newspaper has good features but app freezes *2023-10-21* I love viewing the Courier Times and USA Today using the e-newspaper app. However there are way too many ads that I have no interested in and the app will freeze at least once daily. **Developer response:** Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue and freeze issue you have identified, and your comments played a part in it. We are looking into the concern on the ads. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you. ### 2/5 — Poor system *2023-09-19, version 7.3.1* This app is error prone. More than the original Bucks County Courier Times app (BCCT), which no longer works. It includes nuisance ads. The expansion of text to larger font only works to a point. So for older folks with poor eyes, there is no reading the text at all. This is especially true of the comics. Even having them show up larger in the right half of the screen is not enough. The BCCT app had much larger expansion. The expansion of text from 2 per screen to one per screen is quirky. ### 2/5 — Narrow viewing area *2023-04-09, version 7.0.4* Why can’t the epaper fill the width of the screen? It did in the Courier Times app that preceded this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*