# Philo Edu — user reviews

> 50 indexed App Store user reviews of Philo Edu by Philo, Inc., rated 1.39/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/philo-edu/id834527959/reviews
- App overview in markdown: https://appshunter.io/ios/app/philo-edu/id834527959.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 40

## Newest reviews (17 of 50)

### 1/5 — Hard crashes on iOS 14.

*2020-09-17, version 2.4.2*

When trying to view a video. It’s on an iPad, if that helps.

### 1/5 — Randomly logged me out

*2019-09-10, version 2.4.1*

This app randomly logged me out and the refused to let me log back in with my information. I had to delete it and re download. It constantly crashes every five seconds. Seriously who designed this app?

### 1/5 — Complete garbage!!

*2019-09-02, version 2.4.1*

Honestly i wish i could rate this 0 stars. I literally can’t watch ANYTHING!! It keeps saying “playback error” even though my university’s wifi is perfectly fine. I’ve tried like every channel, this app is so stupid

### 1/5 — Garbage App

*2019-08-28, version 2.4.1*

I’ll be in the middle of campus connected to the WiFi, and it doesn’t work. No matter where I am on campus, it doesn’t work. It would be nice if it worked in some of the school buildings at least, but this app doesn’t work there (much less my dorm room).

And yes, my campus advertises that it has this service

### 1/5 — Terrible

*2019-08-25, version 2.4.1*

Can’t use on Apple TV at all and it makes everything frustrating.

### 1/5 — AirPlay doesn’t work properly

*2019-08-16, version 2.4.1*

AirPlay stops working after device falls asleep. Tried reaching out to their support but no fix possible.

### 1/5 — This app is absolute garbage

*2019-07-02, version 2.4.1*

I use Philo through my university, and it seems like every time I open the app I am harangued with a slew of bugs that prevent me from watching what I want. It constantly crashes and loads incredibly slow. It will oftentimes prevent playback, telling me that I’m accessing it from an “unsupported location” when I’m literally on my university’s WiFi. It will prevent playback because “airplay is not supported” when I am absolutely not using airplay at all. This app frustrates me to no end, more so given the knowledge that my university probably pays thousands upon thousands of dollars for this service that rarely if ever works. I have never written an app review in my life, but right now I’m missing the quarterfinal of the women’s World Cup because of this garbage app, so I thought I may as well vent how fed up I am with it.

Just make it work.

### 1/5 — Stupid and annoying

*2019-04-16, version 2.4.1*

This app freezes the screen but keeps playing. It’s so annoying. Nothing works to fix it. Stupid app. Not worth it.

### 1/5 — Horrible

*2019-04-11, version 2.4.1*

This trash can of an app hardly works. 80% of the time you experience glitches were the video freezes. And the customer support tells you well its fine on our end. WELL ITS NOT. This app is never updated and its one of the worst streaming experiences I have ever had. 0 out of 5 stars.

### 1/5 — How can you enjoy an app when its main function doesn’t work?

*2019-02-02, version 2.3.3*

PhiloEdu works perfectly fine on nearly every other platform it is offered on. This app, however, is absolutely awful. Load times are ridiculous, both in opening the app itself and in attempting to stream anything you want to watch. How can you even ask someone to give your product anything more than 1 star when the apps functionality is fatally flawed? Listen to your consumers!

### 1/5 — FIX THIS BROKEN APP

*2018-10-04, version 2.3.3*

Just some helpful information, Bluetooth headphones ARE NOT AIRPLAY, so don’t cut off my content, get better app developers because this is one of the worst apps I have ever used it hardly ever works. Half of the time it says I’m not on the university internet when I clearly am. I beg of you fix this trash app ASAP.

### 1/5 — Awful

*2018-10-03, version 2.3.3*

Hardly loads, can’t move the cursor when trying to go back or jump forward during a recording, and if you exit a recording and come back into it it jumps super far ahead. If it wasn’t free through my school I wouldn’t be using this worthless app

### 1/5 — Worst App Ever

*2018-03-20, version 2.2.13*

I have no idea why my university uses this service, everything buffers, you can’t do playback because every time you try you get that “playback error” message, I’ll simply be watching something I recorded for later and it’ll automatically restart the entire movie or episode without a fault, EVERY SINGLE TIME. Doesn’t matter what tv show, movie, or channel this app is just plain awful. 
Will be recommending  this app be replaced with something better.

### 1/5 — Useless

*2018-03-13, version 2.2.13*

Can't even watch anything. It just says playback error.

### 1/5 — Unbelievable!

*2018-02-25, version 2.2.13*

This app doesn’t let me login to watch the trial. The iPhone app won’t. The Roku channel authentication link is bogus! Most useless app ever! Thank god I didn’t enter my credit card. Developers should be ASHAMED.

### 2/5 — Poor

*2018-02-02, version 2.2.13*

No native airplay
No picture to picture
Playback hardly functions when recording

Oh wait the app really hasn’t been updated in years.

### 1/5 — Can’t login

*2018-01-11, version 2.2.13*

It was working before but now I can’t login because it says my email doesn’t exist, but I connected with my school account on the browser. I’ve put in every possible email so I guess I just can’t watch on the phone now.

## Most critical reviews (10 lowest-rated)

### 1/5 — Critical bugs and issues

*2021-03-28, version 2.4.3*

Cannot even open a video to watch it without it crashing. Abysmal.

### 1/5 — Crashes

*2020-10-13, version 2.4.2*

Crashes every time you try to watch something. I have tried multiple devices and only the non app Vernon my computer works.

### 1/5 — Crashes anytime you try to watch anything

*2020-10-10, version 2.4.2*

Tried logging out and redone loading app, but it crashes every time you try to click on something to watch, so basically the app is useless!

### 1/5 — Unusable on iOS 14

*2020-10-06, version 2.4.2*

Every time you start a stream on iOS 14 the app immediately crashes.

### 1/5 — Crashed when I try to watch something

*2020-10-05, version 2.4.2*

App opens, lets me look at options, but crashes when i tap on something to watch.

### 1/5 — iOS 14 crashes

*2020-10-01, version 2.4.2*

iOS 14 is causing crashes on startup! This app is useless at the moment.

### 1/5 — iOS 14 crashing

*2020-09-25, version 2.4.2*

Please update so it’ll work with iOS 14

### 1/5 — Not supported on iOS 14

*2020-09-21, version 2.4.2*

App crashes every time you try to watch something if you have iOS 14.

### 1/5 — ios 14

*2020-09-21, version 2.4.2*

Hi there! Used to use this app all the time but now it crashes every time i try to watch something on iOS 14. Hope this gets fixed soon.

### 1/5 — Crash

*2020-09-19, version 2.4.2*

Ever since I updated my iPhone and iOS 14 it crashes whenever I click to watch the channel.

## Most praised reviews (10 highest-rated)

### 5/5 — Really good app

*2017-03-06, version 2.2.11*

I'm genuinely surprised at the low rating on this app. The interface is pretty clean and the quality is significantly better than the school cable. I've yet to have a real problem with the Philo app.

### 5/5 — Love it

*2016-10-20, version 2.2.11*

Highly recommend this app for anyone who enjoys binge watching tv series. Love that you can watch past episodes if you find a new show you like.

### 5/5 — Incredibly well made!

*2016-03-14, version 2.2.9*

Works perfectly

### 4/5 — This app works great! Please update to get rid of crashes

*2020-09-24, version 2.4.2*

4 starts because App works great when on college wifi. Your Able to watch live TV. Currently the app is crashing continuously. My guess is because there is no update to include iOS 14 that just came out. Please update soon.

### 4/5 — Great for college students! Make an Apple TV App.

*2018-01-08, version 2.2.13*

For the most part, this service is awesome. Occasionally there are some glitches, but overall it as an awesome commodity that schools provide for their students. The app works super well on iPad and iPhone. Although you can AirPlay to an Apple TV, it would be much easier if there were an app you could download onto your AppleTV instead. A must have app if you’re at a participating college.

### 4/5 — Great

*2017-12-09, version 2.2.13*

Philo is a great service for students. It works well for me and the fact that recordings are just stored in the cloud and not on your phone is nice. You can record as much as you want or watch live tv. The app has occasional glitches. I would really love to see an Apple TV app or an Xbox app to watch it on a tv

### 4/5 — Native AirPlay

*2015-12-06, version 2.2.8*

A great app for college students to be able to watch HD TV on campus because most universities don't provide HD channels. But what about the addition of native AirPlay? Being able to lock your phone and watch at the same time would really round off the app. It's annoying to have to keep it plugged in and always on just to watch Philo on your TV.

### 3/5 — Don’t download if you have an X

*2018-09-09, version 2.3.1*

Haven’t fully used it yet but looks fairly high quality. Big issue for people with iPhone X’s though, the formatting isn’t set up correctly so the search bar and settings button are covered up and inaccessible.

### 3/5 — Needs update

*2017-12-01, version 2.2.13*

Glitch when trying to watch the beginning of a recorded show as it is still on live. If a show starts at 8 and begins recording and I sit down to begin watching at 8:15 the show stops playing and glitches.

### 3/5 — Needs a batch delete function

*2017-10-13, version 2.2.13*

I use this through my university, it’s a great service. But there should be a batch delete function, if we want to select multiple episodes or shows to delete at once. I have 192 recordings, for example, and want it to clean it up without going through each one

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
