# Phoenix Food and Dessert — user reviews > 31 indexed App Store user reviews of Phoenix Food and Dessert by PHOENIX COMMISSARY INC., rated 3.26/5 from 58 ratings. - Source: https://appshunter.io/ios/app/phoenix-food-and-dessert/id1496385872/reviews - App overview in markdown: https://appshunter.io/ios/app/phoenix-food-and-dessert/id1496385872.md - Rating breakdown: 5★ 31 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 22 ## Newest reviews (11 of 31) ### 2/5 — Order menu is limited *2023-12-31, version 5.0.2* Currently when ordering through the application, the menu is quite limited. There are many dishes offered at the store are not available anymore. When can the menu be updated? Or do we have to go the old way to order through the phone? And how would the reward points be added to my account? ### 2/5 — Glitch- can’t add numbers *2023-12-14, version 5.0.2* All fields that require a phone number or verification code do not work. You click on them to enter requested numbers and it does not respond. Forget your password? Code can’t be entered. Verify your phone number? Field won’t respond and you can’t enter your number. ### 1/5 — App doesn’t work. *2023-10-10, version 5.0.2* I can’t log in at all. I can enter the verification codes. App needs to be fix. ### 1/5 — Still doesn’t *2022-12-24, version 5.0.1* This app was buggy when it first came out, and after a month or so, locked up on the payment page so wouldn’t complete orders Reloaded it today, and now it’s locked on the verification page. It sends the verification code, but when it is submitted, it locks. Too bad. The restaurants make good food although the price is getting too high recently. ### 1/5 — Won’t even let me sign up *2022-07-21, version 5.0.1* Won’t even let me complete set up. It requires me to select location, but no menu or sub menu pops up. ### 1/5 — Bad update *2022-07-10, version 5.0.1* I can’t get registered (again) since the last update. It won’t allow me to select a “Preferred location.” Also it won’t let me not register for SMS spam. Useless app. Deleting. ### 1/5 — App malfunction ! Won’t load to the paying screen after I choose my dishes! *2021-09-07, version 3.0.11* App malfunction ! Won’t load to the paying screen after I choose my dishes and press cart to pay, it’ll stuck in a endless reloading screen ! I have tried serval times in separate days within the month! I have gone as far as to sign out, delete the app, download it and sign in again! Nothing works! ### 1/5 — Rewards Redemption *2021-04-18, version 3.0.9* Horrible, like to order from apps for rewards, but suddenly raised up the rewards redemption by double points, probably will stop using the apps. ### 1/5 — App just stopped working a week ago *2021-02-25, version 3.0.9* It defaults to some screen saying mango ### 1/5 — Poor App development w/ many glitches *2020-07-13, version 3.0.9* It is a waste of time using this app. Pages frozen. Even after resetting pws several times, still can’t log in. Marketing & IT passed the hot potato to each other. I was too patient to work with them in resolving the glitches for several days but still to no avail. I finally gave up. Hey, there are many good Chinese restaurants. I can take my businesses elsewhere.... ### 1/5 — CANNOT REDEEM REWARD *2020-04-27, version 3.0.9* Terrible app that does not allow you to redeem any rewards earned while placing online order. Need to fix it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Credit card declined *2025-09-18, version 6.0.2* Tried to order from app using different credit cards all declined called store they can’t help either ### 1/5 — Can’t log into my account *2024-09-30, version 5.0.2* I get to the point where they send me a one time code, but the numeric pad doesn’t come up so there’s no way for me to enter it ### 1/5 — Cannot log in *2024-09-15, version 5.0.2* Updated to the latest version 5.0.2 and I can’t log in anymore! None of the fields let me type in any info. Tried to delete and reinstall 3 times still doesn’t work……used to be fine idk why no one is fixing the problems. ### 1/5 — Your app doesn’t work *2024-09-01, version 5.0.2* It is frustrating that it used to work. I earned all these points but now I can’t login. When I pressed forgot password, it sent me a code. But I can’t not type my code in the app. The keyboard doesn’t pop up. So frustrating. ### 1/5 — App is broken on iPhone *2024-04-13, version 5.0.2* Doesn’t let you type numbers in login page ### 1/5 — App hasn’t been working for months. *2024-04-05, version 5.0.2* Unable to enter reset code to use the app ### 1/5 — Glitch with the app *2024-01-25, version 5.0.2* Can’t even login. There is a glitch at the login. Able to retrieve a code, but unable to type in anything at the login section or the code section. ### 1/5 — Apple version doesn’t work *2024-01-21, version 5.0.2* Unable to enter confirmation text code after download. Field doesn’t allow. ### 1/5 — Broken App *2023-12-10, version 5.0.2* This App used to work well but now I can’t even get past the setup page or type in a verification code to log in. Please fix this ASAP ### 1/5 — Unusable *2023-12-01, version 5.0.2* Unable to login, the app is garbage cause I can’t even click in the fillable blanks to enter phone number or email. You’ll notice all the good reviews are over 2 years old, so something happened to the app since then. ## Most praised reviews (10 highest-rated) ### 5/5 — So Delicious *2020-04-01, version 3.0.9* Easily my favorite restaurant! There isn’t a single item on the menu that isn’t delicious. Love that there is now a mobile app to order ahead. ### 5/5 — Great app to get even better food *2020-03-24, version 3.0.9* Super easy to use app to get some of the best food in Los Angeles. Love the point-based reward tracking to get free food/drink or dollars off purchases. ### 5/5 — Phoenix *2020-03-24, version 3.0.9* Haven’t used the app yet, but the food is always great! And my guess is that the app will make it that much easier! ### 5/5 — Phoenix on Mobile! *2020-03-24, version 3.0.9* Thank you Phoenix for creating a mobile app where we can now earn points/rewards and order via the app! The user interface is fairly easy to use and the content is easy to read. On the order tab, I like how it lets you know which items are available or sold out. When ordering, it even tells you when your order should be ready. The rewards are also very generous, especially the 1 Free Signature Drink on your birthday😌 Looking forward to collecting points and ordering to-go! ### 5/5 — Delicious made easy *2020-03-24, version 3.0.9* I love Phoenix and this app makes it simple to get all of my favorites! ### 5/5 — Beautiful app! *2020-03-24, version 3.0.9* Such a beautiful lay out and amazing functionality! ### 5/5 — Great app and even better food *2020-03-24, version 3.0.9* This app is so easy to use and the food is so good. I’m so happy there’s finally an easy app to order with! ### 5/5 — Great app great food! *2020-03-24, version 3.0.9* One of the best restaurants in LA area. Amazing food, quick and efficient service and easy ordering through the app. 10/10 ### 5/5 — Flawless App and gets me that Phoenix nom nom without a prob-lom *2020-03-24, version 3.0.9* Flawless App and gets me that Phoenix nom nom without a prob-lom ### 4/5 — Works Great *2020-04-07, version 3.0.9* I would give the app a 4.5 stars if I can. The order process works and the menu is very full. The only issue I have is I wish it takes Apple Pay. I just don’t want my personal card information in another app out on the internet. I hope you can add this option. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*