# Phoenix G2 FSA Mobile

> Mobile alerts for firefighters and first responders connected to the Phoenix G2 Fire Station Alerting System. (iPhone/iPad app by US Digital Designs.)

- Source: https://appshunter.io/ios/app/phoenix-g2-fsa-mobile/id955963280 (this page in markdown: same URL + `.md`)
- Developer: [US Digital Designs](https://appshunter.io/developer/955963279)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.20/5 from 57 App Store ratings · 38 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 37 MB
- Languages: American English
- Released: 2015-01-28
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/phoenix-g2-fsa-mobile/id955963280/reviews.md

## What is Phoenix G2 FSA Mobile?

The Fire Station Alerting (FSA) Mobile App is an extension of the Phoenix G2 Fire Station Alerting System, manufactured by US Digital Designs (USDD). With it, firefighters and first responders can get instant verbal, written and location fire station alerts, regardless of whether they are in the fire station or on the road. 

>>ONLY authorized customers using the USDD’s Phoenix G2 Fire Station Alerting System (FSAS) may view and/or hear mobile station alerts. An activation code is required. 

>>To request an activation code, please contact your agency’s fire station alerting system (FSAS) administrator.

>>Available on iPhones and iPads that run on iOS 7.0 or higher.

>>App technical support is only available via a fire agency’s administrator for the Phoenix G2 FSAS.


**HOW IT WORKS**
>>Sends simultaneous mobile alerts to designated mobile users and fire stations.
>>Alerts personnel as individuals or groups (e.g., units, stations, districts, etc.).
>>Get directions to the incident location using your device’s built-in mapping capabilities.
>>Enables users to save notifications for future reference and search for previous notifications.
>>Provides an easy-access email address and phone link to the fire agency’s FSAS administrator.

**FEATURES & BENEFITS**
>>Customize alerts. First responders can receive an audio tone, vibration on the phone or a visual text message, or all three.

>>Locate the quickest route. Use the mobile device’s GPS technology to arrive as quickly as possible, since seconds can determine whether someone lives or dies.

>>Search and save content. Find specific incident or alert types, unit assignments and other critical data for review, then “pin” specific alerts to access and/or analyze at a later time.

>>Receive simultaneous alerts. Life is unpredictable and, more often than not, first responders might have multiple incidents to which they’re responding. The FSA Mobile App provides concurrent alerts, such as dispatch announcements, administrative alerts, IT support notifications and application update notifications.

>>Hear the same, consistent, automated tones and voice as the station. A predictable tone and easily comprehended vocalized alert (VoiceAlert) can dramatically increase the accuracy and comprehension of the incident details.

>>Turn alerts on or off. Nobody deserves rest more than off-duty emergency responders, so the FSA Mobile App has a simple on and off switch to disable or enable push-notifications.

>>Filter notifications for a specific need or desire. The fire agency’s FSAS administrator can assign users to units or stations and specifically match what individual users need to see and hear. Users may also create their own individual filters.

>>Receive alerts for more than just one unit or station. Alert monitors enable users to receive alerts for combinations of units, stations, districts or incident types. Supervisors or special team members can keep up on activities of interest. 

>>Rely on the app for redundant alerts. A user can be out-of-quarters, out-of-apparatus and stuck with a malfunctioning radio, yet still have another redundant means to ensure that the appropriate personnel are alerted as quickly as possible.


**REQUEST ACCESS**
If you’re a customer of US Digital Designs and need to gain access to the app, please request a FSA Mobile App activation code from your fire agency’s FSAS administrator. 

To become a USDD Phoenix G2 Fire Station Alerting System customer, visit stationalerting.com/start or call +1-602-687-1730.

## Key features

- Instant verbal, written, and location alerts
- Customizable alert types (audio, vibration, text)
- GPS-enabled route finding to incident locations
- Save and search past notifications
- Receive simultaneous alerts for multiple incidents
- Filter notifications by unit, station, or incident type
- Toggle alerts on/off

## Recent user reviews (10 of 38)

All indexed reviews: https://appshunter.io/ios/app/phoenix-g2-fsa-mobile/id955963280/reviews.md

### 1/5 — Doesn’t work

*2026-06-23, version 4.7*

The app will alert your phone whenever it feels like it. Some calls go through and others don’t at all or maybe 30 minutes later they do. The whole point was to not have to carry the radio around the station.

### 1/5 — Not working for IOS 26.2

*2026-01-18, version 4.7*

Don’t update your iPhone to IOS 26.2 it won’t work anymore

### 4/5 — New update

*2025-11-28, version 4.7*

While thank you for the delete all button now and select to delete. I noticed when I delete something without opening the notification First , the notification icon still shows unread notifications.

### 1/5 — Fix the App – It’s Unacceptable This Doesn’t Work Properly

*2025-07-18, version 4.5*

It’s absolutely infuriating that an application costing hundreds of thousands of dollars is still unreliable, glitchy, and not fully functional—especially when it’s designed for first responders. If you’re going to roll out a critical tool like this, either do it right or don’t do it at all.

The fact that it still doesn’t properly integrate with Apple Watch is just another example of how half-baked this rollout is. This isn’t a casual app—it’s something people are supposed to depend on in emergencies. If it doesn’t alert properly, or if it bugs out when it matters most, then it’s not just useless—it’s dangerous.

Maybe someone over there can get off their hands and actually do their job. It’s long past time to put in the work and push out a real update that fixes the bugs, ensures proper Apple Watch compatibility, and makes this system stable and reliable. That’s the bare minimum anyone should expect from software that plays a role in saving lives.

### 2/5 — Add multi-select delete

*2025-03-04, version 4.5*

Fix the app to stop sending calls when the monitor is turned off. App keeps sending calls to the incident tab and after returning to shift I find 30-60 calls in the incident tab. Second issue, is I am unable to select all or swipe to delete which is annoying. You have to go into each call and select delete and back out for it to be deleted. This app has become a hinderance and will just delete it and stick with Pulse Point.

### 1/5 — Does not work properly on iOS 18

*2024-11-26, version 4.5*

When you receive a notification on the lock screen or notification center if you click on it, it will open up in the app and it will make the alert tone. The only time it would make the alert tone before iOS 18 was when you received the initial call, not when you open the app. We do not need to hear the tone again when you open the app after clicking the notification. This occurred when I upgraded to iOS 18. Please fix this.

### 1/5 — iOS 18?

*2024-09-26, version 4.5*

Does not work anymore after update for iOS18 was done. It was working fine until I got the new iPhone.

### 3/5 — Deleting former notifications

*2024-06-24, version 4.5*

The app is almost perfect in my opinion. What needs to be added is either a delete former notification by X amount of days, a swipe to delete, a check box to delete, or some sort. Think about it for security reasons that until deleted these are still showing old information l, and a long process to delete many notifications when you account for more than one unit.

### 4/5 — Red on black

*2024-05-17, version 4.4*

Our agency has used the app for 5+ years now.  It works well for us, but most do not like the new red on black text as it is difficult to read.  Personnel preferred the white background.

### 3/5 — Gps mapping needs work

*2024-05-15, version 4.4*

Too often when you try to navigate to the location of a call it goes to a general area instead the actual location the call is coming from. Can you all please update it to be more precise. It does the same thing whether it Google maps or Apple Maps

## Frequently asked questions about Phoenix G2 FSA Mobile

### What does the Phoenix G2 FSA Mobile app do?

The app extends the Phoenix G2 Fire Station Alerting System to provide firefighters and first responders with instant verbal, written, and location-based alerts. It ensures users receive critical incident information whether they are at the fire station or elsewhere.

### How do I get an activation code for the app?

To request an activation code, you must contact your agency’s fire station alerting system (FSAS) administrator. Access to view and hear mobile station alerts is restricted to authorized customers of the USDD’s Phoenix G2 Fire Station Alerting System.

### What are the key features of the app?

Key features include customizable alerts with audio, vibration, and text options, GPS-enabled route finding to incident locations, the ability to save and search past notifications, and simultaneous alerts for multiple incidents. Users can also filter notifications and toggle alerts on or off.

### What devices is the app compatible with?

The app is available on iPhones and iPads that run on iOS version 7.0 or higher. Technical support is provided through a fire agency’s administrator for the Phoenix G2 FSAS.

### Is this app free to use?

Based on the provided information, the app is free to download and use. However, access requires authorization and an activation code from your agency's fire station alerting system administrator, as it is an extension of a paid system.

## Version history (last 5 releases)

### 4.7 — 2025-11-20

- Custom Alert Tones
- Mass Incident Deletion
- App Bug Fixes

### 4.6 — 2025-10-20

- Monitor Regions by Polygon
- Easier Monitor Configuration for Large Agencies
- Configure Monitors for Phone vs. FlexAlert
- Light/Dark Mode Fix
- Scheduled Monitors
- Customizable Alert Tones
- Multi-Incident Deletion

### 4.5 — 2024-06-04

Corrected an issue that could prevent deletion of incidents and notifications.

### 4.4 — 2024-05-02

New features include support for bluetooth devices.

### 3.9 — 2021-07-26

Versions 3.8 & 3.9:
Fixed: Bugs which kept some error messages and notices from displaying.

Version 3.7:
New Features / Changes:
New: iOS support for Critical Alerts, allowing Do-Not-Disturb bypass.
New: Support for displaying incident type descriptions in place of codes.
Fixed: Bug which, on app launch, would always select the first account on multi-account users.

Version 3.6:
New Features / Changes:
Fixed: Bug which could cause the alert tone to play again after clicking on a push notification.

Version 3.5:
New Features / Changes:
New: Added support for multiple accounts.
Fixed: UI Bugs causing crashing.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*