# Phonak Remote — user reviews

> 6 indexed App Store user reviews of Phonak Remote by Sonova AG, rated 3.25/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/phonak-remote/id1256679501/reviews
- App overview in markdown: https://appshunter.io/ios/app/phonak-remote/id1256679501.md

## Most critical reviews (6 lowest-rated)

### 1/5 — 已发邮件 请麻烦解决下问题谢谢

*2019-10-16*

你好，在app使用界面 连接之后，显示已经配对成功，但是点击继续没有反应，重新进入程序后一直无法配对助听器

**Developer response:** Thank you, with your email about the details we can look into this further for you.

### 3/5 — 连接不上

*2020-08-07*

前不久还能连上，过了几天为什么就显示不支持的助听器，麻烦请开发者看一下是什么原因，系统是13.5

### 4/5 — 希望能开发支持ios10以内的APP

*2019-10-25*

希望开发者能协助解决下支持ios10以内使用问题，谢谢

**Developer response:** For support questions, please send us an email at apps@sonova.com mentioning the model of your hearing aids and your smartphone. Thanks!

### 4/5 — 已发送邮件提供相关故障现象

*2019-10-11*

希望开发者能协助解决下问题，谢谢。

**Developer response:** Can you please provide us further details about this? 
For support, please send us an email at apps@sonova.com with a description of the issue and include the model of your hearing aid & smartphone. Thanks.

### 5/5 — 峰力奥迪神采m70不能正常使用app

*2019-10-31*

本人于26/10/2019 购买 峰力奥迪神采m70，下了app之后 ，显示已连接，下面有 继续 按钮，但是点了几次一直没反应，始终卡在已连接页面。 本人设备是iPhone x. Ios13.1.3
现在已经修复了，非常感谢开发者

**Developer response:** Thanks for your review!

### 5/5 — 可以用，，

*2019-03-10*

楼上要求别太高……至于你说的只有一个功能，是因为你助听器只支持一个，或者其他功能被关掉了，去助听器店给它打开。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*