# Phone and Pay

> Mobile parking payment and management for UK locations. (iPhone/iPad app by Bemrose Mobile LTD.)

- Source: https://appshunter.io/ios/app/phone-and-pay/id799432352 (this page in markdown: same URL + `.md`)
- Developer: [Bemrose Mobile LTD](https://appshunter.io/developer/799432355)
- Category: Travel
- Price: Free
- Rating: 1.00/5 from 5 App Store ratings · 100 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 16 MB
- Languages: English
- Released: 2014-01-22
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/phone-and-pay/id799432352/reviews.md

## What is Phone and Pay?

Phone and Pay offer parking payment in hundreds of parking locations across the UK where you see the Phone and Pay logo.

With the Phone and Pay parking app you can now pay for your parking and even extend your stay on the go without returning to your vehicle – making your life much easier. You can also register to use the service and view your parking history, useful if you need a reminder of parking location numbers!

Features:

- Pay for parking (secure payment)

- Extend parking remotely

- Manage your account

- View previous sessions

- Register new account

- Help and Support


If you have any feedback or require support please visit www.phoneandpay.co.uk/contact.asp or contact us on 01727229225.

## Key features

- Pay for parking
- Extend parking remotely
- Manage account
- View parking history
- Register new account

## Recent user reviews (10 of 100)

All indexed reviews: https://appshunter.io/ios/app/phone-and-pay/id799432352/reviews.md

### 1/5 — Worst app I have ever used

*2025-06-14, version 18.2*

This is by far the worst company and app I have ever attempted to use. Functionality is horrendous.

### 1/5 — Simply doesn’t work

*2025-06-07, version 18.2*

Error message at every stage

### 1/5 — The worst parking app in the world!!!!!!

*2025-06-02, version 18.2*

Only written one negative review in my life and it is this one!!!! Never have I come across such an awful app. It took 10 mins to setup my account and pay. Difficult to navigate in the app and a terrible reset password option. Shame on you Brentwood Council for making your customers use this app!!

### 1/5 — Dismal

*2025-06-01, version 18.2*

Everything about this app is bad. It’s a pain to set up. It’s unreliable. It upsells you to SMS messages that the app could just do itself. In a crowded field of bad parking apps, I think this might be the worst. Shame there’s no option for 0 stars.

### 1/5 — Worst App Ever

*2025-05-31, version 18.2*

Booked for a nice meal @ a local restaurant- Wasted 20 minutes trying to access this App - gave up and drove to another area where parking was way more easier .. Sadly the restaurant loss .. how many more people do this ?

### 1/5 — DO NOT PARK IN A CAR PARK USING THIS APP

*2025-05-20, version 18.2*

You will get a PCN as they are scammers. Worst app ever. Do not use

### 1/5 — Doesn’t work

*2025-05-19, version 18.2*

Simply does not work

### 1/5 — Terrible app

*2025-05-04, version 18.2*

Worst parking app out there. Don’t use this for your car park it’s awful, terrible ux. No modern payment options.

### 1/5 — Park elsewhere if you need this

*2025-04-28, version 18.2*

Must have been written by a 5 year old wilst blindfolded. How this got through user testing is beyond me, actively avoid parking if this is the app, I’d happily pay double than use this thing again. You’ve been warned, use at your peril.

### 1/5 — Diabolical

*2025-04-23, version 18.2*

Absolutely pathetic excuse of an app. Does not work and disappears from the App Store so you can even pay. It’s almost like they want you to get a ticket.

## Frequently asked questions about Phone and Pay

### What does the Phone and Pay app do?

This app allows you to pay for parking in hundreds of locations across the UK where the Phone and Pay logo is displayed. It also enables you to extend your parking session remotely without needing to return to your vehicle.

### What are the key features of the app?

Key features include secure payment for parking, the ability to extend your parking stay remotely, account management, viewing previous parking sessions, registering a new account, and access to help and support.

### Is the Phone and Pay app free to use?

Yes, the app itself is free to download and use. The cost is associated with the parking sessions you pay for through the application.

### Where can I use Phone and Pay?

You can use Phone and Pay for parking payments in hundreds of parking locations across the UK that display the Phone and Pay logo. The app simplifies paying for parking in these designated areas.

### How can I get support or provide feedback?

For feedback or support, you can visit www.phoneandpay.co.uk/contact.asp or contact them by phone at 01727229225. They offer assistance with using the app and resolving any issues you may encounter.

## Version history (last 5 releases)

### 18.2 — 2024-01-17

We've fixed a few things to improve your experience, including some essential new security features and improvements, as well as stability enhancements.  If you want the best, and most secure experience, please download this update right now.  All existing users will also need to resubmit their payment details upon first use.
The latest release includes:
•              PSD2 compliance, for improved security
•              Pre-authorisation has been removed to improve user experience
•              Support added for 3D Secure checks

### 18.1 — 2021-04-19

Application have improved security, bug fixes, better error handling and improved user experience.

### 18 — 2020-10-21

We've made some improvements that include: a brand new design, stability tweaks, as well as some security updates and bug fixes for an improved user experience.
 
Should you experience any difficulties using this version of our App, please reach out to our Customer Support team - help@phoneandpay.co.uk

### 17.2 — 2017-07-10

bug fixes

### 1.7.1 — 2017-06-27

bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
