# Phone and Pay — user reviews > 100 indexed App Store user reviews of Phone and Pay by Bemrose Mobile LTD, rated 1.00/5 from 5 ratings. - Source: https://appshunter.io/ios/app/phone-and-pay/id799432352/reviews - App overview in markdown: https://appshunter.io/ios/app/phone-and-pay/id799432352.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5 ## Newest reviews (20 of 100) ### 1/5 — Worst Parking App *2025-04-20, version 18.2* This app is so hard work to use. Not only is the app but the website is just as bad. Using the phone call option is even worse. I’d rather pay a parking fine than use this company. ### 1/5 — Awful App! *2025-04-19, version 18.2* Shocking app! I think a school kid could design a better app that actually works. ### 1/5 — Worst app *2025-04-17, version 18.2* 1 star is too much, no apple pay, wasted 20 minutes trying to register and pay ### 1/5 — Comic book guy *2025-04-15, version 18.2* Worst parking app ever! This lead to my divorce. ### 1/5 — Poor App *2025-04-06, version 18.2* Im not an idiot, but this app does is not easy to use! Spent about 30 mins trying to work it out and pay but got 3 failed attempts so ended up using the phone to call to pay and that was just as bad! ### 1/5 — A load of UTTER ROT *2025-03-27, version 18.2* I wanted to use the app to park. It wouldn’t accept the password that I’d red when first using the app. I then tried to change the password it would not accept the new one either, once I tried to input 7 simple easy to remember characters the second time so as to verify it.. Total ROT ### 1/5 — poor app *2025-03-18, version 18.2* takes longer than 10 minutes to register so they can fine you. ### 1/5 — Phone and… give up *2025-03-15, version 18.2* Difficult sign up process. Not integrated with Apple Pay and adding card is very difficult. ### 1/5 — Absolute piece of garbage *2025-03-09, version 18.2* If at all possible park elsewhere. This app is awful compared to the other five parking apps I have on my phone. ### 1/5 — Find another Carpark *2025-03-01, version 18.2* Takes about 10min to set up at best! You need to register a card first, this is not paying for the parking. You need to register your car. You need to set up a password but it won’t work with a password manager. The reset text for the password is not compatible with iOS. Just park somewhere else… ### 1/5 — Utter garbage *2025-03-01, version 18.2* Giving this app a one star review is overly complimentary. Whoever designed this app is grossly incompetent and should be shown the door. ### 1/5 — The worst app i’ve ever dealt with *2025-02-27, version 18.2* This app was bad to enough to make me go to the app store and write a review for it. It is literally the best example of how NOT to design an app. Holding your phone in the middle of the road waiting for this terrible app to work is a a pain! ### 1/5 — If I could give zero stars *2025-02-25, version 18.2* Councils need to stop inflicting this rubbish on us. Brentwood UK I’m looking at you. ### 1/5 — Beyond awful *2025-02-20, version 18.2* Don’t download this app, just pay the £100 parking penalty fine, it’s less painful. Trust me. Review would be zero stars if I could. ### 1/5 — Worst app ever came across *2025-02-17, version 18.2* When I downloaded the app after some searching internet I still couldn’t get it to work so I have moved after 20 minutes to a different place but they still send me the penalty horrible experience!!! ### 1/5 — Good god this is poor *2025-02-15, version 18.2* I never write reviews, and due to the poor quality and unbelievably poor user experience of this app I am now also quite late. However it was so poor that I felt it was my duty to explain just how bad this app is. I would highly recommend the developer use a dummy account and simply go through the steps required to create an account and pay for a session. It is so bad I don’t even know where to start. ### 1/5 — Terrible *2025-02-14, version 18.2* This has to be the worst app ever to be made, obviously just to make money for the car parks and corrupt councils as it is almost impossible to set up and pay.!! ### 1/5 — By far the worst app ever. *2025-02-04, version 18.2* The most frustrating app I have ever used. It was probably designed by a five-year-old. ### 1/5 — Useless *2025-02-03, version 18.2* Doesn’t work! A waste of time and brain cells! As someone who is tech-savvy this is the most frustrating app I’ve ever encountered! This app must have been made for another planet. ### 1/5 — Worse than useless *2025-02-02, version 18.2* The app is impossible to use. Can't even add a new vehicle to it. Click save and nothing happens, nothing is added. It was only when I checked the app again the next day that I found the car had been added after all, but not when I actually needed to use it! Doesn't even deserve 1* ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app I have ever used *2025-06-14, version 18.2* This is by far the worst company and app I have ever attempted to use. Functionality is horrendous. ### 1/5 — Simply doesn’t work *2025-06-07, version 18.2* Error message at every stage ### 1/5 — The worst parking app in the world!!!!!! *2025-06-02, version 18.2* Only written one negative review in my life and it is this one!!!! Never have I come across such an awful app. It took 10 mins to setup my account and pay. Difficult to navigate in the app and a terrible reset password option. Shame on you Brentwood Council for making your customers use this app!! ### 1/5 — Dismal *2025-06-01, version 18.2* Everything about this app is bad. It’s a pain to set up. It’s unreliable. It upsells you to SMS messages that the app could just do itself. In a crowded field of bad parking apps, I think this might be the worst. Shame there’s no option for 0 stars. ### 1/5 — Worst App Ever *2025-05-31, version 18.2* Booked for a nice meal @ a local restaurant- Wasted 20 minutes trying to access this App - gave up and drove to another area where parking was way more easier .. Sadly the restaurant loss .. how many more people do this ? ### 1/5 — DO NOT PARK IN A CAR PARK USING THIS APP *2025-05-20, version 18.2* You will get a PCN as they are scammers. Worst app ever. Do not use ### 1/5 — Doesn’t work *2025-05-19, version 18.2* Simply does not work ### 1/5 — Terrible app *2025-05-04, version 18.2* Worst parking app out there. Don’t use this for your car park it’s awful, terrible ux. No modern payment options. ### 1/5 — Park elsewhere if you need this *2025-04-28, version 18.2* Must have been written by a 5 year old wilst blindfolded. How this got through user testing is beyond me, actively avoid parking if this is the app, I’d happily pay double than use this thing again. You’ve been warned, use at your peril. ### 1/5 — Diabolical *2025-04-23, version 18.2* Absolutely pathetic excuse of an app. Does not work and disappears from the App Store so you can even pay. It’s almost like they want you to get a ticket. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*