# Phone2: Business Phone Number — Calling & texting for business

> Business phone numbers for calls, texts, and team collaboration via VoIP. (iPhone/iPad app by Phone2 Inc..)

- Source: https://appshunter.io/ios/app/phone2-business-phone-number/id1339073765 (this page in markdown: same URL + `.md`)
- Developer: [Phone2 Inc.](https://appshunter.io/developer/1656045944)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 3.50/5 from 368 App Store ratings · 204 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 70 MB
- Languages: American English, French (France), German (Germany), European Portuguese, European Spanish
- Released: 2020-05-30
- Data updated: 2026-08-21
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/phone2-business-phone-number/id1339073765/reviews.md

## What is Phone2?

Phone2 is the business phone for modern teams, in one app, on every device.

Get a real US or Canadian phone number for your business and run every call, text, and voicemail from a shared inbox your whole team can see. No second phone. No second SIM. Download Phone2 on iOS, or open it in your browser, and your business line works everywhere you work.

Whether you're a solo founder taking your first business call or a 10-person team triaging support, Phone2 keeps work out of your personal life and gives every customer a fast, professional response.

Texts and calls in one thread:
Every text, call, and voicemail with a contact lives in one conversation. Stop hopping between three apps to figure out what was said.

A shared inbox for your team:
Invite teammates to call and text from the same business number. Everyone sees what was said and who responded.

Multiple business numbers:
Add as many local or toll-free numbers as you need for sales, support, side projects, or regions. All in one workspace.

Call recording and call history:
Every call logged. Recordings stored up to 90 days. See exactly who handled what and when.

Custom voicemail greetings:
Record a greeting on the spot or upload your own professional audio. Different greetings per phone number.

Advanced call flow:
Build IVR menus and routing rules per number without coding. Powerful enough for a 50-person team, simple enough to set up on a lunch break.

Work-life balance:
Mute work notifications outside your hours. Set Daily, Weekdays, or Custom schedules and actually unplug.

International calling:
Reach customers worldwide from your US business number. Transparent per-minute rates.

HD Voice on every plan:
Crystal-clear calls with reliable voice quality.

Web and desktop support:
The same business line on macOS, Windows, and the web. Calls and texts sync across every device.

Built-in team chat:
Coordinate with teammates without leaving the app.

Integrations:
Slack, Google Contacts, Zapier, HubSpot, Salesforce, Gong, and thousands of apps via Zapier. Trigger workflows on missed calls, new SMS messages, or voicemail.

Transparent pricing:
Plans from $7/month billed annually. No contracts. Cancel anytime.

24/7 support:
Email support@phone2.io
 and a real human will reply.

Please note:
SMS verification via short codes and certain third-party services is not guaranteed. Phone2 cannot be used for emergency services like 911.

Privacy Policy:
https://phone2.io/privacy-policy

Terms of Service:
https://phone2.io/terms-of-service

Contact:
support@phone2.io

Phone2, your business line on every device. Download today.

## Key features

- Dedicated US/Canada phone numbers
- Unlimited calls and texts
- Team collaboration on shared numbers
- VoIP calling over Wi-Fi
- Call recording
- Verified calls
- Web version access

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Unlimited - 1 Number, 3 Users | $14.99 | per month |


## What do users think of Phone2?

Overall sentiment: negative

**Pros**

- 🚀 Great for getting 2FA codes
- 🚀 Straightforward alt-phone service
- 🚀 Works well for 2FA with US bank accounts
- 🚀 Easy way to use a US number for texts
- 🚀 Useful and simple, especially for bank SMS
- 🚀 Solved problems for expats
- 🚀 Seamless for international calls and verification
- 🚀 Reliable and easy to use
- 🚀 Efficient for business communication
- 🚀 Excellent for expats needing US number

**Cons**

- 🐛 Calls drop constantly, poor quality
- 🐛 Doesn't work properly, calls and texts fail
- 🐛 Impossible to communicate, calls drop
- 🐛 Calls not coming through, signal lost
- 🐛 Unreliable service, frequent dropped calls
- 🐛 Barely works, doesn't function half the time
- 🐛 Constant dropped calls, poor quality
- 🐛 Terrible customer service, no refunds
- 🐛 Texting doesn't work, internal server errors
- 🐛 Incoming calls not working, number not in service

**Commonly reported bugs**

- Can't send SMS/MMS, get error messages
- Texting and calling features not working
- Incoming calls not ringing through
- Frequent app crashes and freezes

**Most requested features**

- Add ability to block numbers
- Improve text messaging functionality
- Enhance contact management and syncing
- Provide better customer support channels

## Recent user reviews (10 of 204)

All indexed reviews: https://appshunter.io/ios/app/phone2-business-phone-number/id1339073765/reviews.md

### 2/5 — poor usability

*2026-05-12, version 3.3.3*

I came here to tell you that this App is very annoying. I got it to replace Skype and paid around 100 dollars for a lifetime membership but the app has bad bugs. it drops call very often and when you are overseas and waiting on hold to pay a bill or for cust. service it’s super frustrating. also you cannot send text messages!! only recieve unless you are a business. I don’t recommend it and advise finding a better alternative. The developers of this app need to make it much better

### 1/5 — Cannot Text — Company won't help.

*2026-04-04, version 3.3.3*

In order to text anyone, you have to fill out a form that must be approved. I filled out my form, waited months, then it just disappeared as if I'd never submitted it. The company was zero help when I reached out about this. In fact, they were rude. So, it's been absolutely useless for me, since texting was the reason why I wanted it in the first place. 👎👎

### 1/5 — RIP OFF!!

*2026-03-31, version 3.3.3*

Do NOT pay for this service if you want to use this for talking on the phone!!! SCAM!!!
The connection is so bad even with excellent internet. I have a mesh system and it’s working really well. The texting only works sometimes…it’s down again today and I can’t send or receive texts. I needed to use this for my business and mistakenly paid for the year in full. BIG mistake…even though I requested a refund 8 days after paying in full, they refused it. They won’t even switch me to monthly for a partial refund. They said my issues do not “qualify” for a refund.

### 1/5 — Nothing works

*2026-03-07, version 3.3.2*

Constantly drops calls. Receives voicemails that you can’t listen to due to an error. Missed texts. Difficulty receiving photos and no videos. Losing service for days. Basically NOTHING works right.

### 1/5 — Avoid at all cost

*2026-02-27, version 3.3.2*

30 day money back my behind They will get you in the fine print. THEY ARE A VOIP SERVICE AVOID AT ALL COST FOR INDIVIDUAL USE

### 1/5 — Doesn’t work and they’re too greedy to give her a refund. Very poor company.

*2026-01-24, version 3.3.2*

This app did not work as advertised for my use case. While it may receive some SMS messages, it does not reliably support two-factor authentication, especially for banking and other secure services.

When I requested a refund due to these limitations, it was denied. The response focused on technical details rather than the fact that the service did not meet the expectations set by the advertising.

Based on my experience, I would not recommend this app for important or security-sensitive purposes. I suggest using caution before paying.

### 1/5 — Dropped calls

*2026-01-20, version 3.3.2*

There’s a delay when you answer a big delay. There’s also sound quality and dropped calls. Lately every single call that comes in is dropped.

### 1/5 — Horrible quality in customer service and for the app

*2025-12-31, version 3.3.2*

Calls drop constantly and the quality is so poor. I tried to cancel my subscription only an hour into using the service for the first time and it took them a MONTH to respond to my email. Horrible, horrible, horrible all around. I will never recommend them. It’s laughable how bad it is. It’s a big money grab. Look elsewhere!

### 1/5 — Doesn’t work

*2025-11-27, version 3.3.2*

Don’t get this service if you want a functioning phone that makes and receives calls. 2FA is blocked all the time too. I’ve had it for 6 months and it never works properly. Not 1 phone call has worked.

### 1/5 — 99% calls drop

*2025-11-26, version 3.3.2*

Impossible to communicate. Calls continuously drop - trying calling got days and no luck.

## Frequently asked questions about Phone2

### What does this app do?

This app provides dedicated US and Canadian phone numbers for business use. It allows you to make and receive unlimited calls and texts, manage voicemails, and sync contacts without needing additional hardware or a second physical phone. It utilizes VoIP technology for calls and texts over Wi-Fi.

### What are the key features?

Key features include unlimited calls and texts within the US and Canada, the ability to share a number for team collaboration, voicemail with custom greetings, call recording, call forwarding, and a web version for browser access. It also offers 'Verified Calls' to make your outgoing calls appear as legitimate and increase answer rates.

### How much does this app cost?

The app offers a Basic plan that includes unlimited calls and SMS/MMS in the US and Canada. While the app itself is free to download, it operates on a plan-based system for its services, implying that usage beyond a free tier or for advanced features may incur costs, likely through in-app purchases or subscriptions.

### Can I use this app for emergency services like 911?

No, this application cannot be used for 911 emergency services. It is designed for business communication and calling and texting purposes only. For emergency situations, you should always use a traditional phone line or a service specifically designed for emergency calls.

### Who is this app intended for?

This app is designed for individuals and teams who need to separate their personal and business phone lines. This includes small business owners, freelancers, entrepreneurs, and teams within larger organizations who require a professional communication solution without the complexity or cost of traditional business phone systems.

## Version history (last 5 releases)

### 4.0.9 — 2026-08-19

- minor bug fixes

### 4.0.8 — 2026-08-04

- improved connection speeds
- fixed minor bugs

### 4.0.7 — 2026-07-21

New in this build:
• Sign in with Apple on the login screen (iOS).
• "I have an invite" is now a full screen with a Copy-email button.
• "Create a new workspace" (US only) opens the website already signed in.
• Cleaner no-workspace screen; workspace switching + refresh show a clear retry instead of a blank screen.
• Fixed an animation-related crash.

### 4.0.6 — 2026-06-23

More reliable calls
- Incoming and outgoing calls now ring for the full duration set by your call flow, instead of cutting off early.
- Improved call setup when a call comes in without ring-time details.

More stable app
- Resolved a crash that could occur when an incoming call arrived.

Calls & messaging
- Call transfers now show a clearer history, including whether each transfer was warm or cold.
- AI Agent calls are shown correctly in transfer history.
- A refreshed message composer in New Message, with notes and audio support.

Diagnostics & polish
- Share your connectivity logs as a file, plus a new button to clear them — handy when reporting an issue to support.
- The app version and build number now appear on the login and account screens.
- Fixed keypad layout on iPhone SE.

### 4.0.5 — 2026-06-18

Improved conversation swipes so archiving, marking read, and scrolling feel smoother. Also includes stability fixes for calls, messages, and navigation.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
