# PhoneBox — user reviews > 22 indexed App Store user reviews of PhoneBox by Connex Global Communications Inc, rated 2.33/5 from 3 ratings. - Source: https://appshunter.io/ios/app/phonebox/id1566434192/reviews - App overview in markdown: https://appshunter.io/ios/app/phonebox/id1566434192.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (2 of 22) ### 1/5 — Data Override *2022-01-14* By law they are supposed to send a warning and ask for explicit consent to override given data, but they didn’t so I was asked to pay additional $200. Under the Wireless code, service providers MUST obtain expressed consent before exceeding $50 in data overcharge. They have not sent me ANY notifications, texts, or emails notifying this to me. So I disputed this issue and they admitted they were wrong so I only paid additional $50. If you were suddenly overcharged over $50, know your rights and fight back! ### 1/5 — Can not look how much data used *2021-11-11* I just didn’t know why they charge me over data for extra 15$. I am always connecting wifi all the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — This new version cannot check usage *2024-08-31* Usage not available in this version. PhoneBox please fix it ### 1/5 — Gonna quit those guys *2024-07-24* Way to expensive. Go find something else. Go to the mall around phonebox you will get mich better deals. They aint having deals at all. ### 1/5 — Bad service, No solution *2024-06-27* I bought the unlimited plan for 50$. I used it until the 26th, but suddenly the data was blocked on the 27th. I inquired and heard that the data will not be available from the 27th to the 2nd, and my unlimited plan will change automatically. But when I asked if there was no way to use the data right now because I needed it right away, they said unfortunately no. They sold the unlimited plan, but they don't let me use it indefinitely. The service is really the worst. ### 1/5 — Scam company and bad app! *2024-06-07* I signed up for an unlimited plan and they suspended my data usage 3 days into the billing cycle. They use TELUS for their subscribers. The 5g isn’t actually 5g at all as it is capped at 100mbps. Stay away from scam company! ### 1/5 — The worse phone services I have ever had *2024-02-25* Nothing is working as it says , very poor customer support, too much waste of time and money Just no Phone Box More updates in the future ### 1/5 — Piece of s *2024-02-02* Charge money unauthorized!And rude customer service! ### 1/5 — Just don't *2024-01-14* Be aware of this company because you probably would have trouble with porting your phone number out. You will have to fight for your number, just avoid them now and don't get into problems in the future. ### 1/5 — Bedest company *2023-08-30* Don't use this company. Trust me, without words 👎 ### 1/5 — App just shows 0.0 mb used. 0% usage. *2023-04-10* App just shows 0.0 mm used. 0% usage ### 1/5 — The app can not track data usage *2022-03-25* The app can check detail of the plan. But can not track data usage . Useless ## Most praised reviews (10 highest-rated) ### 5/5 — Very satisfying *2021-08-21* It’s more convenient and easier than website. For a foreigner like me, it offers good service. So I recommended it to my daughter. But I couldn’t find any button to merge mine and her. It’s kind of bummer. ### 5/5 — Awesome App *2021-08-17, version 1.0.1* Phonebox has really come far and even has pushed out this great app which helps you keep track of your billing and pay off your phone bill. Awesome app and very user friendly 🙏 ### 5/5 — Works just fine *2021-08-17* Practical app, may be you can also show the different mobile we can get AND a french version!! **Developer response:** Hello there, we are glad to inform you that you've won one month of free service in our latest contest, please kindly send us the screenshot of your review to services@gophonebox.com by today in order us to verify your identity and apply the reward! We are looking forward to hearing from you, thank you! ### 5/5 — Great *2021-08-17* The app is fast and useful however if face id login is added, it would be much easier to login. ### 5/5 — Great app, well done *2021-07-23* Good user experience and design, works really well ### 5/5 — Works well *2021-07-23* Pretty efficient app. Thank you. ### 3/5 — New update has no google login. *2022-07-01* No google login for latest update? ### 3/5 — Needs data tracking *2021-07-23* Still no efficient or accurate way to track data usage. ### 3/5 — Not convenient app *2021-07-23* Every time I open the app I have to login again. No options to configure notifications. ### 2/5 — No data tracking *2021-10-05* There is no effective way to track how much data is being used. Clearly a massive issue. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*