# Phone.com > Business phone system for mobile devices, offering calls, texts, and voicemail management. (iPhone/iPad app by Phone.com, Inc..) - Source: https://appshunter.io/ios/app/phonecom/id727705029 (this page in markdown: same URL + `.md`) - Developer: [Phone.com, Inc.](https://appshunter.io/developer/371962842) - Category: Business, Utilities - Price: Free - Rating: 4.50/5 from 261 App Store ratings · 110 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 226 MB - Languages: American English - Released: 2016-09-10 - Data updated: 2026-08-24 - Monetization: freemium - User reviews in markdown: https://appshunter.io/ios/app/phonecom/id727705029/reviews.md ## What is Phone.com? Turn your mobile phone into a business phone. Enable your smartphone to access, manage, and become your Phone.com account. Just sign up for the Phone.com service and download Phone.com for iOS, and you’ll be connected 24/7. Phone.com for iOS brings all your cloud communication features together with the added benefit of making calls over your carrier network or using data coverage or Wi-Fi. Convenient Calling Over Data and Wi-Fi: With Phone.com mobile apps, you can make calls anywhere in the world using your 3G/4G data or Wi-Fi connection. Or connect to Wi-Fi and turn your device into a powerful desk phone, then never worry about having enough minutes or cell coverage again. Better Visual Voicemail: Your business voicemail, all in one place. Separate your business and personal messages, and respond with a call, SMS, or even a fax! Choose a plan with Phone.com’s transcription service, and you’ll be able to read each voicemail within the app or in your email. Text Using Any Phone.com Number: Send and receive SMS messages using any of your business phone numbers. Maintain your own work inbox, separate from your personal messages, and use group messaging to collaborate with colleagues on just about anything. You can even schedule messages to be sent at a later date and auto-respond to incoming calls and messages. Block Unwanted Calls: Robocalls and telemarketers eat into your valuable time, block nuisance callers with a click. Modern workers need to be agile, connected, and responsive. With Phone.com for iOS, you’ll never miss a business call or text, no matter where you are. ## Key features - Business phone calls over data/Wi-Fi - Visual voicemail with transcription - Send/receive SMS with business numbers - Block unwanted calls - Group messaging - Scheduled and auto-response messages ## What do users think of Phone.com? Overall sentiment: negative **Pros** - 👍 Easy-to-use interface and clean design - 📱 Convenient mobile app for remote work - 🎯 Good call routing and voicemail-to-email features - 💼 Useful for separating business and personal communications - 🏢 Scalable solution for growing businesses - ⭐ Excellent customer support (when available) - 💰 Reasonable pricing for features offered - 🔒 HIPAA compliant for healthcare professionals - 📞 High-quality voice calls and video conferencing - 🎨 Visual voicemail and organized messaging tabs **Cons** - 🐛 Frequent call drops and disconnections - 🔇 One-way audio issues (can't hear caller) - 📵 Calls won't connect or ring properly - ⏱️ Significant call delays and lag - 🔄 Requires frequent app reinstalls to function - 🚪 Screen goes dark during calls - 📬 Unreliable notifications and message delivery - 🔐 Forced logout after 24 hours of inactivity - 💳 Unexpected charges and billing issues - 😤 Difficult cancellation process requiring phone calls - 🌐 Poor customer service quality (especially overseas support) - 📊 Confusing and outdated interface/dashboard - 🔊 Low voicemail volume on speaker - 🎯 Incorrect caller ID display - ⚠️ Spam calls and texts getting through **Commonly reported bugs** - Calls drop immediately after connecting - One-way audio during calls - Screen goes dark during incoming calls - App freezes and requires restart - Cannot answer incoming calls - Calls show as 'connecting' but never connect - Message notifications don't disappear when read - Voicemail list freezes frequently - Cannot make calls after listening to voicemail - Cannot make second call without closing app - Keypad disappears during calls - Multiple screens flash when answering calls - Delayed message and call notifications - Voicemail not recording properly - Login credentials not working in app - App logs out unexpectedly - Recent calls list doesn't update quickly - Bluetooth audio not working for voicemails - Text messages stuck in 'processing' state - Contact list not syncing properly - Duplicate call notifications - App continues ringing after logout - Favorites list keeps getting deleted - Voicemail plays randomly at high volume - Pictures in messages load incorrectly - Group message notifications sent multiple times - Call quality degrades as call duration increases **Most requested features** - Two-factor authentication for account security - Dark mode option - Automatic app updates without manual intervention - Message export and backup functionality - Video call capability - Better contact synchronization with iOS - Ability to add nicknames to contacts - Online cancellation without phone call requirement - CRM integration - Improved keypad accessibility during calls - Better Bluetooth headset compatibility - Automatic message thread organization - Undo function for deleted extensions - Real-time call list updates - Better notification management system ## Recent user reviews (10 of 110) All indexed reviews: https://appshunter.io/ios/app/phonecom/id727705029/reviews.md ### 1/5 — 👎👎 *2026-06-05, version 6.2.0* Spend your money on a company that gives you value and doesn’t waste your time ### 1/5 — Was Great….. *2026-05-28, version 6.2.0* This was my favorite phone app for my business until they started contracting customer service rep in India. The new updates on the app logs you out if you don’t use it in 24 hours which is annoying. Other than that it is still better than all other apps for a business line ### 1/5 — Waste of time *2026-05-21, version 6.2.0* Signed up and couple days later, they suspended the account. When called customer service, they didn’t tell me why!!! Waste of time and money as I ordered new business cards with the number. ### 1/5 — Drops calls like they’re hot *2026-05-13, version 6.1.0* Pick up the phone and no one is there. They can hear me but I can’t hear them. Cuts off for no reason and then takes forever to reconnect so I can’t hear call the person back. ### 1/5 — Technical problems are not being addressed *2026-04-25, version 6.1.0* Like other users, I experience operational discrepancies with this service. There’s a power spike when answering incoming calls which causes the screen to go dark. Support tells me that “the app does not access display functions” and denies responsibility. Message notifications do not disappear when msgs (or calls) are read. It’s a little game to tap here and tap there to remove the ‘new msg badge’ Correspondence in the VoIP is delayed (ok, some delay is expected). But when I make a call or receive a call, I expect to connect with the other party and this just doesn’t happen all of time. This service just isn’t reliable. I’m currently looking for another service to port over to because Phone.com doesn’t address the bugs that make their product functional. It’s not reliable and is often very frustrating to use. ### 1/5 — The worst phone company on planet earth *2026-04-02, version 6.1.0* I try this company for my 5 businesses. Biggest mistake I’ve ever made. Bad communication, bad customer service. I missed many new opportunities and lost existing accounts just because I used this platform. I do not recommend using this platform for any purpose. Wast of time and money. ### 1/5 — Was Great….. *2025-11-15* This was my favorite phone app for my business until they started contracting customer service rep in India. The new updates on the app logs you out if you don’t use it in 24 hours which is annoying. ### 1/5 — Too Many Problems *2025-09-25, version 6.1.0* Highly unreliable. Most calls I make on the app only ring once and automatically disconnect. This has been happening for about a year but is becoming more frequent. Support is extremely unhelpful. ### 2/5 — Unstable app and poorly supported *2025-09-16, version 6.1.0* For an app that is supposed to be used for making calls, the random failures to do just that are annoying. I’ve used phone.com for many years and the unreliability is forcing me consider alternative providers. The recent update now requires login and resetting all setting each time I use the app. Online chat support did nothing other than direct me to reinstall the app with the current defective version. ### 5/5 — Perfect for business use! *2025-09-12, version 6.1.0* Really impressed with how this app works! Easy to use, clean interface, and perfect for keeping business calls, messages, and faxes organized in one place. The recent update made it run smoother, and I haven’t had any issues with speed or reliability. It’s a great tool for staying connected on the go—highly recommend for anyone running a business or needing a professional phone system! ## Frequently asked questions about Phone.com ### What does this app do? This app turns your mobile phone into a fully functional business phone system. It allows you to make and receive calls, send and receive text messages, and manage your business voicemail all from your smartphone. ### What are the key features? Key features include making calls over data or Wi-Fi, visual voicemail with optional transcription, sending and receiving SMS messages using any of your business numbers, blocking unwanted calls, group messaging, and scheduling messages. ### Is this app free to use? The app itself is free to download and use, but it requires signing up for a Phone.com service plan. Pricing for these plans can vary based on the features and services you choose. ### What devices is this app compatible with? The description specifically mentions Phone.com for iOS, indicating compatibility with iPhones and iPads. It is designed to work on smartphones and tablets. ### How can this app help my business? This app helps businesses maintain a professional image by providing a dedicated business line on their mobile device. It separates work and personal communications, improves responsiveness with features like visual voicemail and SMS, and helps manage nuisance calls. ## Version history (last 5 releases) ### 6.2.2 — 2026-07-20 1. Bugs Fixes 2. Performance Optimisation ### 6.2.0 — 2026-05-18 1. Bugs Fixes 2. Performance Optimisation ### 6.1.0 — 2025-09-09 1. Bugs Fixes 2. Performance Optimisation ### 5.6.48 — 2025-02-27 Bug Fixes and Minor improvements ### 5.6.47 — 2024-10-04 Bug Fixes and Minor improvements ## Apps similar to Phone.com | App | Rating | Price | Category | | --- | --- | --- | --- | | [eVoice – Business Phone Number](https://appshunter.io/ios/app/evoice-business-phone-number/id644008121) | 3.6 (524) | Free | Business | | [iPlum: Business Phone Number](https://appshunter.io/ios/app/iplum-business-phone-number/id989447181) | 4.3 (1,671) | Free | Business | | [800.com](https://appshunter.io/ios/app/800com/id1466825309) | 4.1 (15) | Free | Business | | [NextivaONE](https://appshunter.io/ios/app/nextivaone/id738802901) | 4.1 (7,021) | Free | Business | | [LinkedPhone—Pro Business Line](https://appshunter.io/ios/app/linkedphonepro-business-line/id1304985788) | 4.7 (3,782) | Free | Business | | [Talkroute](https://appshunter.io/ios/app/talkroute/id1088333645) | 4.6 (254) | Free | Business | ## More apps by Phone.com, Inc. - [Phone.com Meetings](https://appshunter.io/ios/app/phonecom-meetings/id1507214849) All apps by Phone.com, Inc.: https://appshunter.io/developer/371962842 ## Related topics [phone service faster](https://appshunter.io/ios/topics/phone-service-faster) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*