# PhorestGo — user reviews > 65 indexed App Store user reviews of PhorestGo by Phorest, rated 4.80/5 from 2,782 ratings. - Source: https://appshunter.io/ios/app/phorestgo/id1584319502/reviews - App overview in markdown: https://appshunter.io/ios/app/phorestgo/id1584319502.md - Rating breakdown: 5★ 2,556 · 4★ 95 · 3★ 27 · 2★ 22 · 1★ 82 ## What do users think of PhorestGo? Overall sentiment: negative **Pros** - 🚀 Easy to figure out - 🚀 Detailed information - 👍 Helpful for salon operations - 👍 New app better than old version **Cons** - 🐛 Unable to track individual tips - 🐛 Laggy and difficult to use - 🐛 Glitches and crashes - 🐛 Inferior to old version **Commonly reported bugs** - Appointments not showing up correctly - Issues with deleting or moving appointments - Inability to see full names or services in columns - Inconsistent display on iPhone - Frequent sign-outs and login issues - Crashes when viewing client history **Most requested features** - Allow booking color and haircut together - Set individual client appointment times - Add ability to edit breaks and move appointments - Improve notification system - Automatically update preferred stylist - Add a notification center for recent activity ## Newest reviews (10 of 65) ### 3/5 — Rainbow Washing App Icon *2026-07-04, version 6.4.2* The core functionality of the app works fine. However it seems they think it’s okay to change the app icon without user consent for Pride Month, but do absolutely nothing for other months like July or any other cause. This kind of selective, performative branding feels inconsistent and presumptuous. Keep the app neutral or make seasonal changes optional. ### 3/5 — App color changing *2026-06-06, version 6.4.0* We love phorest, but can we please just have the standard app colors? ### 2/5 — Get rid of AI features *2026-05-22, version 6.3.0* The AI is unnecessary and useless. Does not help at all ### 4/5 — Love it but need notifications on Apple Watch *2026-05-05, version 6.1.0* I can’t get notifications when my client arrives on my Apple Watch ### 5/5 — I love it *2024-11-01, version 3.2.0* There are a few glitches on the desktop version but the mobile version is amazing. Simple to use and extremely helpful! ### 4/5 — Break *2024-09-17, version 3.1.0* Please add adding an additional break. ### 5/5 — Owner *2024-09-05, version 3.1.0* The new and updated to phorest has been a game changer for my team to be able to see and achieve thier goals! Vision helps so much! ### 3/5 — I dont like the the new update *2024-08-30, version 3.1.0* The new update is low key ugly. Its looks low budget in my opinion ### 2/5 — Can’t input or edit breaks *2024-08-17, version 3.0.10* Frustrating that you can’t edit breaks, move appointments etc on the mobile app. Need to be able to utilise more functions definitely loads of improvements to be made ### 5/5 — New app is better *2024-06-24, version 3.0.5* Better than the last one but could still use refining. Notifications when someone cancels or books would be amazing! Like having a notification center to refer to when you log in of recent activity of your books. Our receptionist are busy and can’t notify us of every single person that calls to either cancel/ change their appointment or when one is scheduled, which we have online options as well which is very annoying to have to constantly check the app in case an online booking is made prior to your shift. When they cancel or change their appt our receptionist are instructed to leave notes on why they altered their appt but I can never see that because I don’t know who moved where so those notes are worthless to me at that point. Sometimes my whole day will change and I’m left wondering who it was and what happened. Maybe it’s a close client and I can reach out to them and check in on them. Also, the chat notifications could be more accurate too. I will sometimes get them as a banner on my phone but if I miss that I have no way of seeing I have a new message when initially going into the app. I have to manually go into chat, and find the message but I don’t always think to check. There should be a Notification Center for all these things! Another thing, I’ll see the little heartbreak symbol on the salon version which means that client isn’t going to their preferred staff member. We also have aesthetics that clients make appts with so that will often show up for us because they use both. Some clients see multiple stylists. You have to manually change in their client profile who their preferred staff member is which is a hassle esp when we can’t see that option on the app to do that. It should automatically update based onthe popularity of visits with a particular staff member, not based on who they saw first. ## Most critical reviews (10 lowest-rated) ### 1/5 — Such a bad update *2026-07-05, version 6.4.2* After updating I can’t use it so annoying ### 1/5 — Pride Flag *2026-06-13, version 6.4.1* Please change the app icon colors to normal ### 1/5 — I do not like the forced pride icon *2026-06-08, version 6.4.0* I do not like forced pride icon since my app updated . I feel like pride month is being forced on me ! ### 1/5 — Pride flag… *2026-06-02, version 6.4.0* I do not want the pride flag on my phone!!! At least have an option to change the icon. ### 1/5 — Making my clients pay to tip me *2025-08-29, version 5.1.9* I liked Phorest up until my salon brought on Phorest Tips. This program charges each of my clients for leaving a tip to cover “transaction fees”. But most of us aren’t living on day to day tips. When I went to withdraw funds biweekly, I realized my clients were charged a total of $42 over 2 weeks to cover a single withdrawal. Why would a withdrawal cost Stripe $42? I see it as a way for Phorest and stripe to bank on tipping clients when they couldn’t before. All at the expense of my client retention. ### 1/5 — LGBT icon *2025-05-31, version 5.1.3* Why I can’t change icon protest go in my work space? Why every time I open application I should see this bull *****. Zero star ### 1/5 — Very very slow *2025-03-01, version 5.0.1* Slow ### 1/5 — Just updated it *2024-10-31, version 3.2.0* And now it’s not working the same ### 1/5 — NEW VERSION IS AWFUL *2024-07-08, version 3.0.8* pleaseeee please please go back to the old version, the new one is IMPOSSIBLE to read. i’ve been using a booking system for YEARS, this is incredibly difficult to read and to book things and see client notes….everything is awful. genuinely would love to know who approved this update. the desktop version is somehow 1,000 times worse. if you are thinking about using Phorest i would highly suggest looking into a different system. ### 1/5 — awful update *2024-06-25* it is so much harder to read! it’s laggy and you can’t see appointment notes easily, just everything about the update is so bad ## Most praised reviews (10 highest-rated) ### 5/5 — I LOVE Phorest *2026-04-18, version 6.0.2* The staff is incredibly helpful & constantly trying to improve. Any issue, they're right on it & always wanting to do the best they can for their users. This has been a stylists dream, so thankful to my team for selecting this app ### 5/5 — Review *2026-04-09, version 6.0.2* This booking app is amazing ### 5/5 — Phorest *2026-03-03, version 6.0.1* The best ### 5/5 — Phorest booking system *2026-02-25, version 6.0.1* Once you can navigate your way around it , it is great and easy to use , would of liked a training day learning it but we have just learnt as we go along . Would recommend phorest ### 5/5 — Hairstyles behind the chair *2026-01-17, version 5.2.4* The best software for the beauty industry ever 🤍 ### 5/5 — Using Phorest for many years *2026-01-07, version 5.2.4* Love that program so easy to use and fantastic to see all the statistics all marketing system is great too highly recommending ### 5/5 — Hairdresser *2025-12-12, version 5.2.4* Absolutely easy to figure out and very detailed has all info needed for an easier day at the salon . You know who is next how much they paid last appt if they are a new or existing client .you can write notes and formulas and see what products they purchased etc. everything needed ### 5/5 — No tip tracking *2025-12-09, version 5.2.4* You’re unable to track individual tips and that is quite frustrating. Unless you go back and audit each individual ticket on the computer you won’t be able to see who tipped you what. Currently you would have to mentally add as you go all day if you want to know your tips and who they come from. Definitely not stylist friendly. Everything else is very good and functions well ### 5/5 — Almost perfect *2025-10-23, version 5.2.2* I would love to be about to book color and haircut at one time instead of separately. Or have an individual clients appointment time be a set time in the future booking. ### 5/5 — Gud *2025-03-31, version 5.0.1* Very nummy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*