# Photify AI: Photo & Video Gen — user reviews > 128 indexed App Store user reviews of Photify AI by Ex-human, Inc, rated 4.32/5 from 665 ratings. - Source: https://appshunter.io/ios/app/photify-ai-photo-and-video-gen/id6477701787/reviews - App overview in markdown: https://appshunter.io/ios/app/photify-ai-photo-and-video-gen/id6477701787.md - Rating breakdown: 5★ 487 · 4★ 56 · 3★ 21 · 2★ 17 · 1★ 76 ## What do users think of Photify AI? Overall sentiment: negative **Pros** - 🚀 Quick and easy image generation - 👍 Impressive image quality - 🎨 Creative AI models - 💡 Useful video creation feature **Cons** - 🐛 Unstable app with frequent crashes - 🔒 Overly restrictive NSFW filters - 💰 Expensive subscription with additional costs - 🤖 AI model struggles with accurate facial features and proportions - 📂 Slow image library access and management **Commonly reported bugs** - Images disappearing from library after refreshing - Inability to use pre-made image packs due to NSFW restrictions - Inconsistent behavior with image generation and editing **Most requested features** - Improved image deletion and management - More customization options for generated images - Ability to view image prompts and regenerate - Affordable annual subscription with unlimited usage ## Newest reviews (15 of 128) ### 3/5 — Bring back 500 characters !! For prompts *2025-12-31* 280 characters wasn't enough to make the prompts we needed for our images. Can you guys bring back 500 I'm a premium user and after the update it went back down to 280. **Developer response:** Dear LitLifeBen, thanks for the update -- we've passed your feedback along to the production team for further consideration! Best, Photify AI ### 3/5 — сделайте *2025-12-12, version 3.0.2* сделайте хоть 1-10 бесплатных генерированных видео ### 2/5 — Unfortunately unusable for me. *2025-11-29* Was able to upload a profile picture and then the app crashed and now every time I attempt to use it, it instantly closes so I can’t use it. **Developer response:** Hi Stellarcatlady, we appreciate your feedback and understand your frustration! We suggest you re-install the app once again. If this doesn't help, please drop us a line at support@photify.ai, and we will escalate this issue to our tech team so they could fix it manually. Best, Photify AI ### 1/5 — Paid for a year subscription and *2025-10-05, version 2.6.1* From yesterday it produced fairly decent images, loads of issues with fingers etc like an extra finger, but from today the images it’s generating now are terrible, change things back to just yesterday! ### 3/5 — Not bad, sometimes great, frustrating glitch *2025-09-13* General does about as good a job as most apps like this, and sometimes does a remarkable job. But here is one frustrating glitch that is driving me crazy, every time I delete my creations, they come back. Again and again, and that’s on top of the new creations. So everyday it grows to a ridiculously large number. Fix this now please. And add a select all feature for deleting, PLEASE FIX. OR THERE IS NO WAY I CAN CONTINUE TO USE THIS APP **Developer response:** Dear Sagan, we totally feel your pain -- and this seems to be a tech bug! We'd be happy to help, but could you please provide us with a bug video? Our email is support@ photify.ai We are happy to assist you. ### 1/5 — App misleading *2025-08-26* Do not attempt to download this app. First and foremost, the app may be free, but you are subjected to endless adds of degenerat gamblers, and second if you opt out from being subjected to the adds, you’ll need to wait 20 hours before a new batch of regenerated images will be uploaded. **Developer response:** Hi there, we apologize for any inconvenience caused by the ads. We understand that they can be disruptive to your user experience. In order to provide a more pleasant experience, we offer an ad-free version of our app through our Pro/Ultra. This will allow you to enjoy the app without any interruptions. We hope you give the ad-free version a try! Best, Photify AI ### 1/5 — You can never delete images you upload *2025-08-19, version 2.5.6* There is no way to delete your images uploaded, it is insanely difficult to communicate with anyone from Phototify. I’ve tried emails and their discord. ### 2/5 — Buggy for your bucks *2025-08-16* This app worked for a while but then they updated it and of course the bugs took over. Costs a lot for buggy entertainment **Developer response:** Hi there, we are sorry to hear that you had a negative experience with our app. Could you please tell us more about the bugs that you've faced? We'd love you to drop us a line at support@photify.ai. Best, Photify AI ### 2/5 — Was promising but now needs work, don’t spend! *2025-08-06, version 2.5.5* Installed the app in late Fall and it was promising but not perfect. I haven’t put a dime on it. But now, there are so many issues to be addressed before you consider it. For example: * can’t delete a generated image (recurring issue) * was able to generate an image from 2 pics, can’t do that anymore (past 2 months at least) * for 3 months I could edit prompts from my previous generated images (very practical when you have short hair and over 90% of women’s images have long hair), can’t do that anymore since a couple of months * can no longer regenerate any old images under my profile * missing a lot of generated images under the profile tab but they can be seen in the edit tab (???) * since I can’t edit prompts, should not encounter any NSFW block from images in the feed or existing packs (this has been happening far too often recently) * and ADS, I understand it’s a part of revenue but come on, now, anywhere you click you are stuck watching an ad … it’s insane Bottom line, at the beginning it was interesting and promising but now I would avoid or at least don’t spend until they fix a lot of issues … there is an apparent lack of regression testing with the new stuff being released. Will remove the app in a couple of months if nothing changes ### 2/5 — Why are there still ads? *2025-08-06, version 2.5.5* So far the app is impressive. So I paid the $49.99. BUT WHY AM I STILL HAVING TO WATCH ADS?!?! I shouldn’t have to as I was forced to on the free version. ### 2/5 — Update 2 - Problems Deleting Photos *2025-08-01* I’ve left prior reviews of this app being capable of being great but the most recent update is REALLY BAD. Biggest Problem: - Photos generated are really hard to delete, especially when you select multiple photos - Photos will “delete” but then as soon as you refresh they pop back up and other photos you didn’t delete sometimes disappear but then reappear randomly Other Update Issues: When viewing a photo you can no longer: - you can no longer view the text prompt used for generation or regenerate the image - you can no longer modify the image to remove extra hands or legs Overall it seems like the dev team is responsive and I’m optimistic they will make these fixes because they do update the app frequently. **Developer response:** Hi there, we're very sorry! UPD: As for the lost pictures, please update the app to its latest version (2.5.4) as the problem seems to be finally solved in there! Best, Photify AI ### 1/5 — Unhappy *2025-07-26, version 2.5.4* When I go to pick a pack, it will not let me pick anything. It will not let me choose anything after I hit packs. It lets me do absolutely nothing. Fine thing to find out after I sign for a year. ### 2/5 — Great until I paid *2025-07-24, version 2.5.4* Enjoyed trialling the free version and it worked relatively well, decided to get a subscription as I was impressed and now it won’t work, freezes, error messages saying it can not generate images right now, template images that worked when free now have errors and no longer work. Pick a pack and it generates different images. Feels like a bait n switch. Very disappointed as it looked like it was going to be good. ### 1/5 — Not fixed *2025-07-22* This program works well for the first several days after the update and then it stops generating. You can’t use any of the preloaded prompts because of it throws A NSFW for just a girl posing in front of a jeep in the desert. I’ve lost thousands of creations in its memory and videos also. What videos it had pulled up that I created would not even play. **Developer response:** Dear Rmettler, we are sorry to hear that you had a negative experience with our product. The app is constantly evolving, so we will do our best to fix all the bugs and implement a ton of cool features, it's going to take some time though. Hopefully, you will change your mind about our app later on! Best, Photify AI ### 1/5 — I do not recommend *2025-07-21, version 2.5.4* Terrible. Waste of money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy! *2026-01-15, version 3.0.5* This app is now so buggy it is pretty much unusable, shame really cause it was so much fun, but not anymore! ### 1/5 — It suddenly just stopped working *2026-01-05, version 3.0.4* That’s it! It just stopped working! And yes I have deleted and re downloaded it! ### 1/5 — Kindly improve *2026-01-05, version 3.0.4* No app support , couple photos creations has been disabled unlike earlier and now indirectly forced to purchase Layout changed and is disturbing as all appear on right hand side side ways unlike earlier Too much ads ### 1/5 — Full of glitches *2026-01-04, version 3.0.3* Don’t waste your time let along the money, full of glitches, it just don’t work at all ### 1/5 — Misleading Setting *2025-12-14* I purchased the app and it asked me to answer some questions. A few questions I answered somehow I ended up with a very fat looking setting. Every picture I upload looks 200 pounds bigger than I am in real life. I have tried to send the messages and tried to get help but nobody is responding. They took my money and The app is useless to me because it creating extremely obese models, and there is no way to fix that. There is no way to go back to the original setting and reset to a more slender version. Horrendous set up of this app because you cannot go back and change any settings and anything you fix up you’re stuck with it. So be careful choosing your settings. **Developer response:** Dear Diana, It's really sad to hear that you didn't like our app! However, it seems that we've previously contacted you at least twice with the following instruction and all the necessary explanations: "The thing is, our users' accounts are private so we can't change your body setting manually from our end, however, as we've mentioned in our previous email, you will be able to choose the body type again right after you upload another selfie (even the same one) -- in order to do so, just tap the avatar icon in the upper left corner of the app, then choose the source ("camera" or "photos"), and upload a new picture." Best, Photify AI ### 1/5 — Lie *2025-12-03, version 3.0.1* Says there is no limits on what you can create but there are plenty of ### 1/5 — Keeps charging impossible to cancel subscription *2025-11-19, version 2.6.6* Can't cancel didn't do what it advertised ### 1/5 — Bad customer service *2025-11-05* Do not download customer service is a sham I tried to cancel and they make it hard . No options online to cancel or receive money back the same day I noticed after the second charge . Only asking for one charge out of 2 back . The dodged me. So many free stuff out . Don’t download this at all costs **Developer response:** Dear Surferlos, we understand your concern, however we still believe that we've provided all the neccessary explanations and proofs via email-- also, by subscribing to our app, you've accepted our ToS (https://www.privacypolicies.com/live/812cb778-dd48-4af3-b788-2edc70a136a1) stating that we usually do not issue manual refunds after the service has been provided. Best, Photify AI ### 1/5 — HORRIBLE *2025-10-31, version 2.6.4* This app is horrible, too many ads first of all, expensive premium prices, only 3 photos per day, no video to do for free, and just a horrible app in general there’s too many ads and nothing is free HORRIBLE ### 1/5 — Nope *2025-10-09, version 2.6.1* Avoid, huge paywall. Not worth it. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2026-01-15, version 3.0.5* The addition of Nano Banana is great! I get great results. The best AI app out there! ### 5/5 — обман *2025-12-07, version 3.0.1* Не устонавливаеться ### 5/5 — Great app fantastic customer service *2025-11-13* I think the quality of this app is fantastic, I had a couple questions , so I sent them in thinking it might be a minute before I got a response, it was answered with in a short period of time. Easy to use, love the versatility, best one I have used by far. **Developer response:** Hi there, your kind words mean a lot to us and we are grateful for your support. It's wonderful to hear that you liked the app -- our team is already working on adding many more cool features in the very near future! Best, Photify AI Support Team ### 5/5 — Finally 5 Stars *2025-11-11* I’ve been using this app for about 7 months and after the latest update, it’s finally worthy of 5 stars. GOOD - Image gen is fast with playful creativity - Amazing how good image gen can be with the right subject photo - Using the Feed and picture packs are fun thanks to a solid community of contributors - NSFW filters seem to be balanced right, not overly restrictive but instead creative on how prompts can push the limits without going too far BAD - My only gripe is the HIGH COST of creating videos from pictures @ $3 per 5 second clip and $6 per 10 second clip at 720p, going up to 1080p doubles the cost again to $6/ 5 sec clip and $12/ 10 sec clip DEV TEAM Overall it seems like the dev team is responsive and I’m optimistic they will make these fixes because they do update the app frequently. - Dev team FINALLY fixed issues with photos reappearing after you’ve deleted them! **Developer response:** Dear RoxbyD, thanks for updating your review! Please be sure that we'll always be here to help you -- and that we'll never stop upgrading our AI and other features! We'll try to do something with the pricing as well. With Love, Photify AI support team ### 5/5 — The best! *2025-08-11* This is the best AI photo app I’ve tried. So many cool options. I’ve even created some sets for others to use. My only complaint is that the prompts are limited to 280 characters. Some prompts need more thorough explanations. **Developer response:** Your kind words mean a lot to us and we are grateful for your support. We will continue to strive for excellence and make sure our app meets your needs! ### 5/5 — Siyah ekran gösteriyor *2025-06-25, version 2.5.2* Fotoraflar gözükmüyor selfilerim başkalarının oluşturduğu selfiler hep siyah ekran lütfen bu sorunu çözün ### 5/5 — Bozuldu *2025-02-26, version 2.3.8* Artık eskisi gibi çalışmıyor saç renkleri butonları çalışmıyor her resim mavi saç olarak çıkıyor ya düzeltin yada üyelikten çakacam ### 5/5 — Rjs *2025-01-04* I love the app but how many free animation videos do you actually get with the subscription **Developer response:** Hello there, thank you for your review! Sorry, but subscription is not providing video generations :( Subscription increasing daily generations only for photos, sorry for that! Best, Photify AI ### 5/5 — 👍🏻80%/20% *2024-12-28, version 2.3.1* Отличное приложение.Но при обработке фото 😆🤣Баги с 6-ю пальцами на руках и 3 тремя ногами)))Уберите баги и вам цены не будет 👍🏻 ### 5/5 — Perfection *2024-12-01, version 2.2.6* Photify AI >>> any other ai creation app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*