# Photo Fixer & Restore: Goru AI — user reviews

> 25 indexed App Store user reviews of Photo Fixer & Restore by RAY INFORMATICS YAZILIM TEKNOLOJI MEDYA DANISMANLIK VE EGITIM TICARET LIMITED SIRKETI, rated 4.40/5 from 217 ratings.

- Source: https://appshunter.io/ios/app/photo-fixer-and-restore-goru-ai/id1587688640/reviews
- App overview in markdown: https://appshunter.io/ios/app/photo-fixer-and-restore-goru-ai/id1587688640.md
- Rating breakdown: 5★ 163 · 4★ 23 · 3★ 8 · 2★ 7 · 1★ 16

## Newest reviews (5 of 25)

### 1/5 — Keeps kicking me out.

*2024-05-18*

Hard to cancel free trial.

### 1/5 — 最垃圾的软件，没有之一

*2024-02-18*

买了一周的会员，软件一直在转圈圈，直接用不了。钱还扣了

**Developer response:** 您好，对于您在应用程序中遇到的问题，我们深感抱歉。 即使我们认为问题已在当天解决，您能否告诉我们您是否仍然遇到问题？

### 3/5 — 无法使用

*2024-01-25*

11pro，系统17.1.2，无法使用，自动闪退

**Developer response:** 你好，请问可以更新一下app吗？ 如果您告诉我们更新后问题是否仍然存在，我们将不胜感激。

### 1/5 — Charged after canceling

*2023-04-15*

If you don’t have the $13.99 to spare stay away. These guys charged me even though I canceled the subscription. 

It’s still showing as cancelled, but I was still charged. Not sure how or why Apple allows charges to go through when I clearly canceled the subscription. In fact I deleted the app the same day I tried it as it didn’t fit my needs.

**Developer response:** We cannot charge you. Payment process is handled by Apple. In addition, you can request a refund by following the steps on the following link: https://support.apple.com/en-us/HT204084

### 4/5 — Only two things don’t work

*2022-01-05*

From what I’ve seen, it’s pretty decent. The only problems I have are with Colorize, which just adds colour wherever it wants to, and Super Resolution, which does nothing to your photos. Other than that, as well as a random halftone pattern that’s added to the photo after you enhance it, I’m excited to see where this goes.

## Most critical reviews (10 lowest-rated)

### 1/5 — Required access to photo library

*2026-04-23*

As all new app annoyingly asking to buy monthly subscription even without any prof they can edit or fix photos. Not able to drag and drop file only asked dot access photo library which is not required to me

### 1/5 — didnt do as promised

*2026-03-03*

didn't do as promised

### 1/5 — Авно

*2025-08-15*

Платная шляпа

### 1/5 — Négatif

*2025-05-09*

Attentes de 1h sans aucun résultat « Notre IA s’échauffe… »

**Developer response:** Bonjour, nous sommes désolés que vous ayez rencontré un problème avec l'application. Je pense que nous l'avons résolu. Pourriez-vous nous informer si votre problème est résolu ?

### 1/5 — пи..

*2025-04-04*

цены не адекватные, не попробовать не узнать что там вообще будет

### 1/5 — Мошенничество

*2025-03-01*

Подписку оплатите, а то что не будет работать ваше приложение - это вы забыли уточнить!

### 1/5 — Бесполезное приложение

*2025-02-27*

Невозможно даже просто попробовать улучшить качество фото, никаких изменений не происходит визуальных (и так со всеми остальными функциями), зато сразу же запрашивают подписку, спрашивается за что?) Если я даже элементарно не могу оценить как работает приложение, и на сколько хорошо оно справляется со своими функциями.

### 1/5 — WORST PHOTO EDITOR APP EVER MADE! ZERO STARS!!!!!!

*2024-09-08*

This is possibly the WORST photo enhancer and editor app I have EVER purchased/used!!!!! Terrible!! This did not work once! Not in any of its categories! I would not make the error of purchasing this junk!! You’ll be the victim of fraud it’s this product!

**Developer response:** We’re sorry to hear about your experience with our app. However, we have thoroughly tested the app, and it appears to be functioning as expected across various devices. Additionally, we haven’t received similar reports from other users.

That said, we would love to assist you in resolving any issue you may have encountered. Could you kindly provide us with more details, such as your iPhone model and iOS version? This information will help us investigate further and ensure that everything is working properly for you. You can reach us via support@rayinformatics.com

### 1/5 — 请问可以退还被无端扣费的款项吗？

*2024-08-05*

iOS 17.1， iPhone15，打开想要使用时软件要先收费，然而在被扣费后软件一直无法正常运行；

         界面就是一直黑屏转圈圈的状态！

### 1/5 — Не работает

*2024-07-11*

Скачала, попыталась сделать первый вход, вылетает сразу, так раз 6 наверное, удалила

**Developer response:** Привет, мы еще раз сожалеем о проблеме. Приложение обновлено. Мы будем признательны, если вы еще раз оставите нам свой отзыв после обновления приложения.

## Most praised reviews (10 highest-rated)

### 5/5 — Keep improving this application

*2025-07-20*

Needs lots of improvement. I tried to use this application to improve the quality of a picture (old) and it didn’t look that accurate. Please keep working on it.

My Device: iPhone 14 Pro Max (latest iOS)

Note: I regularly update my review/rating for this application. 

With Kindest Regards

**Developer response:** Hi, we are sorry for your problem. Could you please try again the process of purchasing. Please let us know whether your problem is solved or not. You can contact us via support@rayinformatics.com

### 5/5 — Goru Finishing

*2024-04-24*

Goru is great for final detailing.  All those little extras that can make a great photo even better.

**Developer response:** Thank you very much for your nice review.

### 5/5 — Love it

*2023-07-05*

But I don’t subscribe.
Give me a one time life payment.

### 5/5 — So real

*2023-06-18*

Perfect app to refresh the old pictures

**Developer response:** Thanks, we are glad that you like the app :)

### 5/5 — Review

*2023-05-12*

I'm so excited about this app!  It reads $13.99 per year after the Free Trial.  
- Thing is, sometimes  on Apps, it's hard to get out of them if you find you really won't use it that much.
-  its not clear about a payment plan.
-  if I decide I maybe used it once, and I delete it, I understand that there won't be a refund  but will I have to keep paying it?  How and where do I cancel.
- I think this is going to be so much fun.

Just need these questions please!  Thx

**Developer response:** Hi, thank you very much, we are happy to hear that you like the app. 
You can cancel your subscription whenever you want. Just follow the steps on the following link: https://support.apple.com/en-us/HT202039

### 5/5 — Cancel app please

*2023-04-22*

Please cancel this! It is a good app just not what I was looking for.

### 5/5 — Olivier

*2022-07-11*

Vert good apps. Nice Enhance thank you
So much for this wonderful apps

**Developer response:** Thank you :)

### 4/5 — great work.

*2025-02-12*

Hello, please improve your App by:

add details level to ‘add details’ tool like ( low - medium - high ) detail to get better results of the image.
Add 4x upscale to increase the quality.
Tested all improve tools from the App! They don’t increase the quality of the image, hope make new tools to increase the quality.

**Developer response:** Thank you very much for your nice review :)

### 4/5 — Amazing!

*2024-08-13*

I want to say thank you for the Amazing App! 
I’m in love with Ai magic tool 🪄. It’s very useful.
 I hope you to improve it by adding more details and make some results that can be chosen between them.

**Developer response:** Thank you very much for your nice review :)

### 4/5 — Payment system is NOT working-please fix it

*2023-03-16*

Payment system is NOT working for this application (tried purchasing one-time purchase option but it didn’t work). No prompt after hitting the given purchasing option/options. I experienced similar issues with other applications too. Please fix this issue so that I can purchase them smoothly. 

I tried submitting the issue at “app support”, but I received this response. Fix this issue as well: 

Internal Server Error
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application. 

My Device: iPhone 14 Pro Max (latest iOS)

Note: I regularly update my review/rating for this application. 

With Kindest Regards

**Developer response:** Hi, we are sorry for your problem. Could you please try again the process of purchasing. Please let us know whether your problem is solved or not. You can contact us via support@rayinformatics.com

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*