# Photo Guard: photos protection — user reviews > 105 indexed App Store user reviews of Photo Guard by Pavel Tarabrin, rated 4.30/5 from 64 ratings. - Source: https://appshunter.io/ios/app/photo-guard-photos-protection/id488125473/reviews - App overview in markdown: https://appshunter.io/ios/app/photo-guard-photos-protection/id488125473.md - Rating breakdown: 5★ 43 · 4★ 10 · 3★ 3 · 2★ 2 · 1★ 6 ## What do users think of Photo Guard? Overall sentiment: negative **Pros** - 🔒 Effective privacy protection for photos - 👍 Simple and intuitive user interface - 📸 Unlimited photo library storage - 📷 Intruder detection with snapshot feature - ⚡ Fast and stable performance - 🎨 Clean, polished design **Cons** - 🐛 Crashes frequently during use - 🚫 No customer support or contact method - 🔐 No password reset functionality - 📱 Incompatibility with iOS updates - 💾 Data loss after app updates - 🔊 Annoying unlock sound cannot be disabled - ❌ No video support capability - 🚫 Limited file export options **Commonly reported bugs** - App crashes on startup with new password - App becomes inaccessible after iOS updates - Photos deleted after iOS version upgrades - Folders disappear or duplicate unexpectedly - Screen dims during slideshow mode - App restarts when locked or minimized - Album creation and renaming issues - Photos display out of order - Incompatible with iOS 7, 8, 11 and later versions - Cannot change password if forgotten - Location permission setting cannot be changed **Most requested features** - Video storage and protection - Password reset/recovery mechanism - Ability to disable unlock sound - Album cover customization - Photo shuffling and organization tools - Batch photo operations (move/copy) - WiFi upload from computer - Dummy folder with decoy password - Photo zoom functionality - 64-bit iOS 11+ compatibility - Email/message photo attachment - Backup and restore functionality ## Newest reviews (10 of 105) ### 3/5 — I am locked out the app *2017-12-21, version 1.3* Please help I’d love access to my pics ### 3/5 — Need Help *2017-12-11, version 1.3* App didn’t carry over to iOS 11 now it’s updated I downloaded it and it doesn’t have my pictures ### 4/5 — Very very thanks for update *2017-11-15, version 1.3* Dear master many thanks for update 🌹🌹🌹🌹🌹🌹 ### 4/5 — Muhamad *2017-11-11, version 1.3* Thank you for updite of app ### 4/5 — iOS 11 Update *2017-10-24, version 1.2* I love this app and use it a lot, but now I can’t use since my phone won’t let me due to being outdated... Please update it so it can be compatible with iOS 11. ### 3/5 — Please Update!!! *2017-10-22, version 1.2* I love this app to death, only recently after I did my software update, it tells me I cannot open it anymore due to it needing an update. I have many pictures on there, and lots of things I need to retrieve. Please help me out and update the app! ### 1/5 — Update *2017-10-16* When are you going to update the app? Lost my pictures ### 1/5 — The app doesn’t work on iOS 11 anymore *2017-10-11* Would it be possible to do the modification so that it works again? I lost all my photos in a sense and no way to recuperate them. Thanks for the quick fix ### 3/5 — Photo Guard *2017-10-09* You need to upgrade this app to iOS 11 ! ### 3/5 — Are you gonna make it work for iOS 11? *2017-10-06* I’ve enjoyed this app, and need it to be upgraded for iOS 11 please ## Most critical reviews (10 lowest-rated) ### 1/5 — Locked out *2022-07-03, version 1.3* I updated my iPhone and am locked out of photoguard. There’s no way to contact them to reset my password or anything. ### 1/5 — Bad *2021-04-10, version 1.3* I changed my phone but i cant find all my pic in this app How can recover my pic !?!?!? ### 1/5 — With new update I lost all my info *2020-04-09, version 1.3* With the new update I lost all my info! I need to get my pictures out, and there is very important info in that app. I can’t believe how people can be so irresponsible! It looks like the company vanished. ### 1/5 — Change *2019-11-22* I used to like it, but does not give option to change password when you can’t remember the one you set ### 1/5 — Junk *2019-03-06, version 1.3* Even free it's junk. Crashes 3 out of 4 times. ### 1/5 — Are you going 2 up grade this app? *2017-11-07* I cant get any of my pictures that were saved in this app? ### 1/5 — Needs update *2017-11-03* Can the developer please update this, I have photos trapped which I cannot access ### 1/5 — Disappointed *2017-11-01* I loved this app, but after IOS 11 update, I can’t even open it. Please update this app, I’d hate to lose everything !!!! Update the app !!!! Impatiently waiting now.... lost ALL pics because your app won’t work with IOS 11. How many unsatisfied customers does it take for you to correct this problem ???? (Nov. 1 2017) it’s been a couple of months already. ### 1/5 — ISO 11 update *2017-10-30* Where is our update? ### 1/5 — YOU MUST UPDATE - I CAN’T ACCESS MY PHOTOS *2017-10-25* How careless from you and Apple to allow this latest update without updating the app. Worst, there is no way to contact you about this. You had an awesome app. You blew it. ## Most praised reviews (10 highest-rated) ### 5/5 — 5 star *2020-02-11, version 1.3* Please update this app so I can export my photos! ### 5/5 — It's back *2017-11-15, version 1.3* After updating to iOS 11 the app no longer opens RIP my photos and videos 😞 Update 1.3 App is back online yayyy 🔋🔌 ### 5/5 — Can’t access App after OS11 *2017-11-10, version 1.3* I need to get the photos in the app out but I can’t even open the app after recent OS update. I checked files sharing in iTunes but the Photo Guard has no file there. If you don’t plan on updating it, please advice on how to take those photos out. Thanks. *New app update is out! Thank you so much. ### 5/5 — Thanks *2017-11-10, version 1.3* Thank you for update of this program ### 5/5 — Please make it compatible to ios11 *2017-10-31* Please ### 5/5 — Need update *2017-10-27, version 1.2* Please update the program I cannot open ### 5/5 — I have a problem *2017-10-16, version 1.2* Hi Please how to export my data on photo guard program. I have ios 11 but program is not working ### 5/5 — Please update your app . *2017-10-13* App will not open with new software update... I have hundreds of pics stored within the app that I cannot access . Please please help ### 5/5 — Please update it *2017-10-06, version 1.2* I updated my iPhone to iOS 11 I high doesn't support this app... I have all my private pix saved in it. Please update it which can be compatible with iOS 11. ### 5/5 — Love it, but just died on update *2017-10-05* Needs an update to work on iOS11 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*