# Photo Journal: Collect — user reviews > 538 indexed App Store user reviews of Photo Journal by Stuart Watson, rated 4.60/5 from 1,532 ratings. - Source: https://appshunter.io/ios/app/photo-journal-collect/id580393108/reviews - App overview in markdown: https://appshunter.io/ios/app/photo-journal-collect/id580393108.md - Rating breakdown: 5★ 1,287 · 4★ 119 · 3★ 29 · 2★ 16 · 1★ 81 ## What do users think of Photo Journal? Overall sentiment: negative **Pros** - 💖 Excellent photo journal app - 🗓️ Great calendar view for photos - 📚 Ability to create multiple albums - 🏆 Loved by long-time users - 📽️ Video feature for creating slideshows **Cons** - 🐛 Crashes and compatibility issues with newer iPhones - 🔧 Lack of updates and developer support - 💾 Data loss and backup issues when upgrading devices - 🔍 Difficult to export/access photos outside the app - 🕰️ Slow performance and delays when using the app **Commonly reported bugs** - App crashes on launch or when trying to add photos - Calendar view missing days or displaying incorrectly - Inability to export or access photos after device upgrades - Backup and sync features not working as expected **Most requested features** - Sync and backup options to prevent data loss - Ability to edit and customize photo layouts - Integration with cloud storage and photo printing services - iPad version of the app - Easier batch photo uploading and tagging ## Newest reviews (13 of 538) ### 4/5 — THE APP IS BACK!!!! *2026-08-28* i’ve been using this app since 2015 and for a while I wasn’t able to open the app at all and was heartbroken so I’ve lost a decades worth of memories and captions! I am so glad that this app is back and all of my information has still been stored!!!!! please don’t scare us again! Losing a star because I was really upset of the previous disappearance. ### 2/5 — Awful clutter *2026-08-21, version 4.1.0* I wish I’d looked at the previews before updating. The older layout was clean and serene. The new layout is as cluttered as the junk drawer in my kitchen. Not happy with this one! ### 1/5 — Dead on iPhone Pro 17 *2025-11-13, version 3.4.9* Immediate crash at launch. Repeatedly. I now see it was last updated 6 years. Shame cuz it looked like a bingo ### 3/5 — Issues *2025-11-13, version 3.4.9* I can't get this app to work any longer. Is it discontinued? ### 3/5 — UPDATE PLS I BEG *2025-08-05* Like many of the recent reviews, I’ve been a long time user of this app. Over 10 years!! I can no longer even open it- just crashes every time. It looks like many users still use it to this day despite lack of updates. I think it has enough users for developers to update it. Please don’t change anything - just update so it’s usable. Thank you! 🥺🙏🏼 ### 4/5 — The BEST daily photo journal app!! *2025-08-02, version 3.4.9* I have many years of photos collected in this app… ### 1/5 — What the heck! *2025-07-24, version 3.4.9* I paid for this app and it won’t even open up. I can’t even contact support because it says not found. Seriously?!!! I’m so bummed. ### 1/5 — No longer works *2025-07-21, version 3.4.9* I used and loved this app for years but it has not been updated for the latest iPhone. It just crashes when I try to open it. Please fix. ### 1/5 — Used to love it *2025-07-18, version 3.4.9* I used this app for several years and absolutely loved it. It did exactly what I wanted. However, my phone updated and now I cannot open the app. I have tried everything I can but still nothing. I’m so sad, I haven’t been able to find any other app that does what I need it to do for free ### 3/5 — Please send an update through! *2025-05-30* I love this app. I’ve been using it for years. Normally, I would give it five stars .. but For each update that my phone does I feel like the app glitches more and more and it’s hard harder to actually get it to open on the first second or even third try to be able to put my pictures through. However, I am hardheaded enough to keep trying in the hopes that at some point y’all will send an update through so it will stop doing that! Pretty please 👀☺️ ### 1/5 — Impossible de l’ouvrir *2025-05-23, version 3.4.9* J’ai payé mais elle ne fonctionne pas, je ne peux pas l’ouvrir sur mon IPhone. Sûrement plus à jour. Je ne vois l’image qu’une micro seconde et elle s’éteint directement! ### 1/5 — This app stopped working *2025-05-08, version 3.4.9* Backups don’t work and I’ve lost all my entries from 5 years ### 1/5 — Crashes as soon as I open it *2025-02-24, version 3.4.9* Would like to have my money back. Doesn’t run on my iso 18.1 ## Most critical reviews (10 lowest-rated) ### 1/5 — Ruined by update *2026-08-24* After five years of collecting photos on this app the new update has resulted in limitations and restrictions. Users can only choose a photo from that 24 hour period rather than the photo library, edits made to the original photo are lost when posting and the only adjustment that can be made is cropping, and you can no longer easily swipe through past photos but need to click them one at a time. So disappointing. The added new features are not necessary. Wish you could bring back the former version. ### 1/5 — Awful *2026-08-22, version 4.1.0* The last update is awful. The app is cluttered. Photos do not pull into the calendar correctly. The new monthly collages are junk! After 10 years of use this will make me quit. Please change it back! ### 1/5 — Nope *2026-08-20, version 4.1.0* Please change it back to the way it was. I lost well over 60% of my photos!!! The main page layout is awful. Horrible “update.” ### 1/5 — Doesn’t work! *2026-08-17, version 4.0.0* I’ve been using this app for 5+ years and now with this new update I can’t add anything to my day. Go back to the way it was please. This is junk. I lost the entire month of July 2026. WTH? ### 1/5 — Stopped Working *2026-03-22, version 3.4.9* Used to be one of my favorite apps but now it won’t even open. ### 1/5 — App NEVER WORKED / unable to reach developers *2026-02-19, version 3.4.9* I was very excited to download this app based on the good reviews but now I’m very disappointed on the download. Every time I attempt to open the app it opens and immediately closes. I attempted to reach the developer which the App Store would direct me to external developer’s webpage but that wouldn’t load either. I try to reach through the Apple Store and the only response i get is that have no purchases under this worthless app. Very disappointed!! ### 1/5 — Doesn’t work *2026-02-03, version 3.4.9* App doesn’t even open ### 1/5 — App won’t open *2026-01-06, version 3.4.9* I just purchased this app and it won’t open or load at all. I tried deleting and reinstalling and it still won’t open. So frustrating. ### 1/5 — Crashes *2026-01-04, version 3.4.9* I can’t even get it to open. I’ve done all the steps to remedy & it crashes immediately upon opening. ### 1/5 — Not supported anymore *2025-12-30, version 3.4.9* Like many others, I have 10 years’ worth of daily photo journals that I can’t access or export because the app doesn’t open anymore. Please, please, update the app so it’s stable enough for us to take our data out. ## Most praised reviews (10 highest-rated) ### 5/5 — Hooray You’re Back *2026-08-30* I am so excited you are back and opening a new and better picture journaling app. Thank you, thank you, thank you. I have been trying to use the app for a long time. To my surprise I could longer login. I began journaling with you since 2012. Many friends of mine are thrilled also. I texted them earlier this week that you were back. Everyone is thrilled. I have a lot of catching up to do. Again, thank you for caring. Mary Ann ### 5/5 — Great Photo App *2026-08-22, version 4.1.0* I’ve been using this app since 2017 and the app refresh is great! I love being able to look back on memories and have an organized photo app. ### 5/5 — OMG!!!!! ⭐️⭐️⭐️⭐️⭐️ *2026-08-20* Dreams really do come true!!! The app has been updated!!! It’s beautiful. It’s amazing. I’ve used Collect for as long as I can remember having an iPhone. I kept it installed on my phone all this time even though it was unusable bc I loved it so much. Today I saw that the icon was updated. I opened it. It WORKED and my data is still here. I AM SO HAPPY!! A huge thank you to the owners and developers and everyone involved. Love y’all 🫶🏼 ### 5/5 — Updated!!!! *2026-08-18* I’ve used this app daily since September 2012 (even though there were no updates for years and it was dicey getting my photos transferred each time I got a new phone) and TODAY THERE WAS AN UPDATE. Thank you!!! I’ve never found a comparable app. This app is perfect and hopefully the update means new people will discover it. ### 5/5 — You’re BACK! *2026-08-17, version 4.0.0* SO excited to see my favorite photo app updated! Thank you!! ### 5/5 — Last download *2026-08-09, version 3.4.9* Hello! I love this app. I have been using it for years. Went in and now the app won’t open. Is there any way to get one last download? It seems this app is no longer being used or updated. ### 5/5 — My fav photo keeping app *2025-08-24, version 3.4.9* This was my favorite photo keeping app, but please update it to work with newer IOS updates. It will no longer open on my phone. Please please bring it back! ### 5/5 — ITS NOT WORKING *2025-01-23, version 3.4.9* Omg I'm dying the app its not working anymore! Its like my journal in there and my memories! Please help 🆘 ### 5/5 — Long time user! *2025-01-01, version 3.4.9* I’ve been using this for the past 10+ years to document my kids lives! Love the memories we’ve captured! ### 5/5 — Discontinued? *2024-09-22, version 3.4.9* This app is no longer working on my iPhone 16. Have I really lost countless years of daily tagged photos and notes without warning or back-up? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*