# Photo Recovery: phone cleanup — user reviews

> 223 indexed App Store user reviews of Photo Recovery by Shanghai Yixuan Network Technology Co., Ltd., rated 4.30/5 from 706 ratings.

- Source: https://appshunter.io/ios/app/photo-recovery-phone-cleanup/id6743688560/reviews
- App overview in markdown: https://appshunter.io/ios/app/photo-recovery-phone-cleanup/id6743688560.md
- Rating breakdown: 5★ 529 · 4★ 50 · 3★ 32 · 2★ 22 · 1★ 73

## What do users think of Photo Recovery?

Overall sentiment: negative

**Pros**

- 👍 Recovered deleted photos
- 🚀 Effective photo cleaning feature
- 💡 Useful for recovering lost data

**Cons**

- 🐛 Recovery feature didn't work as expected
- 💰 Misleading paid feature
- 🤔 Repeatedly asked to disable Face ID

**Commonly reported bugs**

- Recovery feature not working as advertised
- Inconsistent user experience

**Most requested features**

- Improve recovery feature accuracy
- Provide more transparency on paid features

## Newest reviews (17 of 223)

### 2/5 — Star

*2026-08-14, version 1.5.2*

Good company

### 1/5 — ㅋㅋㅋ

*2026-08-10*

광고보고 옛날사진 복구할라니까 휴지통 사진만 가져오네 8800원 걍 그지 줬다 생각할랍니다 ~

### 1/5 — 全く駄目です

*2026-08-08*

全く駄目です

### 1/5 — ゴミアプリ

*2026-08-05*

1000円返せクソ詐欺アプリ

### 1/5 — 환불좀해주세여

*2026-08-04*

복구해준다고해서 구매했는데 페이스 아이디 꺼달라고만하고 껐는데도 아무것도 안되네여

### 1/5 — 환불해주세요

*2026-08-03*

구독하고 사진복구를 위해 페이스아이디 껐는데도 기능이 하나도 안됩니다. 사진 복구만 하기위해 결제까지 했는데 기능도 안되고 돈이란 시간만 날렸습니다. 환불 부탁드립니다

### 1/5 — خره

*2026-08-01*

ععع

### 1/5 — Do not purchase, this is a fake app

*2026-07-31, version 1.5.2*

Had been ripped off by this company, it has taken my £39.99 and did not send me a code to use for the photo recovery accounts. I complained and ask for a full refund but was told that they had sent me a code to use for the account, I had not received anything.
DO NOT PURCHASE THIS FAKE APP……..

### 3/5 — 課金

*2026-07-28*

課金しないと使えないアプリです

### 1/5 — 환불

*2026-07-26*

환불 안해주시면 신고합니다 진짜 화가 나니까 당장하세요 진짜 찾아갑니다

### 1/5 — 환불 요청

*2026-07-23*

사진 복구된다고 해서 결제햇는데 
하나도 안뜨네요 환불 부탁드립니다

### 3/5 — Habib

*2026-07-18*

Habib

### 1/5 — 환불해주세요

*2026-07-17*

하 유료결제까지 했더니 사진복구 클릭해서 들어갔는데 엉뚱한 소리만 계속하고 그냥 좋은말로 할때 환불하세요

### 3/5 — Best aap

*2026-07-16*

Good aap

### 1/5 — HORRIBLE

*2026-07-15*

OKAY FIRST YOU NEED TO PAY TO ACTUALLY GET BACK AND STILL AFTER YOU DO IT DOSE ABSOLUTELY NOTHING. ITS A SCAM FOR MONEY

### 1/5 — 無駄

*2026-07-14*

FaceID解除しても復元できない。返金して欲しい。

### 1/5 — 환불요청

*2026-07-12*

복구하려고 페이스 아이디
끄고 시도 해도 계속 같은 알림후 진향불가

## Most critical reviews (10 lowest-rated)

### 1/5 — 앱을 왜만드셨나요

*2026-08-31*

뭔 페이스 아이디 풀라해서 풀었는데 인식못하고 복구도 안돼서 지울랍니다 환불해주세요

### 1/5 — 使えない

*2026-08-28*

復元機能は課金
しかし復元できるのはゴミ箱フォルダに入ってる写真だけ、意味なしアプリです。

### 1/5 — 復元できない

*2026-08-26*

過去の写真や動画を復元するため、設定で言われた通りにFaceIDの解除をしても次に進みません。対応をお願いします。

### 1/5 — 환불요청

*2026-08-24*

삭제된 동영상도 복구 할수 있다해서 구독했는데 삭제된 동영상은 복구 목록에도 없고 구독 취소했는데 제대로 안됐는지 아무것도 하지 않았는데 쌩돈 8800원만 날라갔습니다 정식으로 환불 요청합니다 계속이런식으로 피해자가 발생할 상황이 있어서 답변이 없으면 정식으로 고소절차 밟겠습니다.

### 1/5 — 장난합니까

*2026-08-23*

정말 중요한 사진복구하려 결제 했는데 쓰레기통에 있는 사진만 띡 뜨고 만네요 이런거 누가 몬한다고 8800원 냅니까 빠른 환불 부탁드립니다 연락이라도 주십시오

### 1/5 — 이딴걸돈주고사냐

*2026-08-17*

그냥 사진에 휴지통 들어가면 다 복구 할 수 있는데 굳이 8천원씩 써서 하는사람 없으면 좋겠어요

### 1/5 — ㅇㄱㅇㄴㄷ

*2026-08-17*

휴지통에서도 지운걸 복구할수ㅜ있은줄 알고 돈써서 한건데 복구는 되지도 않고 최악이네요.

### 1/5 — 휴지통에서도 가져올수 있음

*2026-08-14*

무슨 사진 복구라면서 휴지통에서 가져올수 있는것들을 복원해주네여 말도 안둬게 이게 복구라고 말할수 있을까요 환불해주세요.

### 1/5 — 復元できません。

*2026-08-13*

設定にアプリ名が出てきません。

### 1/5 — Замануха

*2026-08-12*

Развод на деньги

## Most praised reviews (10 highest-rated)

### 5/5 — 恩人です。

*2026-08-13*

ほんまに。恩人です

### 5/5 — 환불좀 해주세요

*2026-07-25*

웬만하면 리뷰 잘 안쓰는데 갤리러에 삭제된 항목에서 복구할수있는 사진들만 복구할수있게 되어있었고 8800원이라는 돈을 내고 오래전에 지웠던 사진 복구 못해서 환불 요청 드립니다 환불해주시면 감사하겠습니다

### 5/5 — Mu ben

*2026-07-15*

Excelente

### 5/5 — ok wow

*2026-04-16*

so yeah i panicked deleted a bunch of stuff. was looking for recovery photos apps and this one popped up. actually worked lol. like it found pics i forgot i even took. also ran the duplicate cleaner thing cuz i'm lazy and it saved me like an hour of swiping. 5 stars i guess.

### 5/5 — Top bit of kit

*2026-04-10, version 1.4.7*

Must say I’m rather impressed with the photo recovery feature. It retrieved some old snaps from iMessage that I really didn't want to lose. The swiping tool to sort the mess is quite handy too, makes tidying up the gallery less of a chore. Top notch app!! !

### 5/5 — Actually workss

*2026-04-09*

wiped half my library on accident . adn this tool helped restore deleted photos from weeks ago. seriously came in clutch lol . cleaning tools are cool too . cleaned like 12GB of junk

### 5/5 — COOL

*2026-03-28, version 1.4.5*

Thought those pics were gone for good but photo recovery actually worked!

### 5/5 — Really helpful app

*2026-03-27, version 1.4.5*

Got back me holiday snaps I’d accidentally binned from Facebook. Swiping to clean the gallery is a doddle too; Cheers!

### 5/5 — thought they were gone forever!!

*2026-03-20*

Omg I almost cried when I realized I wiped my vacation folder. This app is a total lifesaver for deleted photo recovery . It’s super straightforward, didnt have to be a tech genius to figure it out. My phone feels so much snappier now.. If ur clumsy like me, just get it.

### 5/5 — Полезная штука

*2026-03-07*

Ого, не ожидал, что реально сработает! Случайно удалил фотки из отпуска, когда чистил память... Но это приложение помогло восстановить удаленные фото вообще без проблем. Всё понятно и быстро, без лишней рекламы. Рекомендую.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*