# Photo Safe - private photos — user reviews > 46 indexed App Store user reviews of Photo Safe by Yao Fan, rated 4.70/5 from 468 ratings. - Source: https://appshunter.io/ios/app/photo-safe-private-photos/id1242224282/reviews - App overview in markdown: https://appshunter.io/ios/app/photo-safe-private-photos/id1242224282.md - Rating breakdown: 5★ 389 · 4★ 38 · 3★ 18 · 2★ 10 · 1★ 13 ## What do users think of Photo Safe? Overall sentiment: mixed **Pros** - 👍 Simple and intuitive user interface - 🔒 Secure photo storage with PIN protection - 💾 Free with unlimited storage capacity - 📱 No ads or intrusive features - 🎯 Clean, familiar layout similar to iOS Photos - 📋 Album organization capabilities - 🖼️ Live Photos support - 📋 Copy and paste functionality - ⚡ Fast and efficient performance (when working) - 🔐 Local device storage without cloud dependency **Cons** - 🐛 Frequent app crashes and freezing - ❌ No video support - 🔓 No cloud backup or account login system - 📤 Photos not saving properly after iOS updates - ⚠️ Data loss when app is deleted or phone lost - 🔄 Photos failing to upload/download correctly - 📲 Photos moving and scrolling autonomously - 🚫 Unable to share photos with other apps - ⌨️ Broken in-app browser with keyboard issues - 📥 Import functionality not working reliably - 🔐 No password recovery option - ⚙️ Compatibility issues with newer iOS versions **Commonly reported bugs** - App crashes when opening or after 5 seconds - Photos flashing and not displaying properly - Phone crashes when scrolling through photos - Photos not saving to camera roll after iOS 18 update - Import from social media (Reddit) not working - In-app browser keyboard malfunction - Autonomous photo movement and scrolling - Photos failing to fully upload or download - App crashes on older versions without updates available - Lockout without password recovery option **Most requested features** - Video storage and support - Cloud backup functionality - Account login/password system for multi-device access - Photo date organization and metadata display - Slideshow with random order playback - Hidden folders with separate PIN protection - Better album organization and management tools - Photo sharing to other apps (Discord, etc.) - Photo numbering system for tracking - Batch photo transfer capabilities ## Newest reviews (10 of 46) ### 4/5 — Pic's *2025-01-20, version 4.1.6* Simple to use. ### 4/5 — Photos and videos not saving *2024-09-21, version 4.1.2* After updating my iPhone to ios 18, I’m not able to save any of my photos and videos to my camera roll, is there anyway to fix this issue? ### 4/5 — My opinion *2024-07-11* Like the app only problem I have with it and would love if they add is dates on the picture like better organization into the albums, I love that Live Photos work ahh⭐️⭐️⭐️⭐️⭐️ **Developer response:** Thank you for your feedback. ### 3/5 — Has recently started crashing *2024-05-28* Use to be a good app until it just recently started crashing. Won’t stay open for more that five seconds. No updates available, yet. **Developer response:** Sorry for the inconvenience. We’d like to help you resolve this issue. Feel free to email us at team.photosafe@gmail.com ### 3/5 — Web browsing *2023-08-04, version 3.5* The in app browser doesn't work. The keyboard is all wrong, you can’t use the space bar because it’s not there and neither can you move back or forwards. I would give it five stars otherwise because it’s a really good app. ### 4/5 — Nearly Perfect *2022-10-05* Would be perfect if we can also store videos improted from the Library. Been looking for a simple photo album app liks this for long. **Developer response:** Thanks for your feedback. We’ve added the support for videos in the latest version. ### 4/5 — Update maybe? *2022-06-22* This app is so very close to being what I wanted. The ability to have albums and easily see multiple photos in an album is great. Being separate from the iOS photo library. And not being some iCloud crap and utilizing local storage on my device is exactly what I needed. The only problem is anytime I try to save images from Reddit for example, I see the Photo Safe app in the share option, and I can choose why album to save to, and even Reddit thinks I saved correctly but when I check on the image? It's not there. Hopefully they can fix it soon. **Developer response:** Thanks for your feedback. We will look into the issue that you mentioned. ### 3/5 — Great app but… *2022-04-15* The app is exactly what I expected, but it needs video compatibility REALLY REALLY badly. So if that could be done I would greatly appreciate it. **Developer response:** Thanks for your feedback. We are working on the video support. Stay tuned. ### 4/5 — Good App *2022-02-09* I enjoy using this app. But it would be better if you could choose to use the photos in other apps such as on discord. Not sure if this is definitely on the developer of this app. **Developer response:** Hi, thanks for your feedback. We don’t have access to photos in other apps. There is a way to share photos from other apps, such as Discord, though. What you need to do is tap on the photo you want to save, tap on the Photo Safe app icon in the share sheet, and hit the Save button. If you are experiencing any problem, feel free to contact us at team.photosafe@gmail.com, we’d like to help you. ### 4/5 — It’s good *2021-12-06* This app is amazing for pictures and all that except for when it comes to videos. Sadly you cannot input videos into the app but maybe that’s something that can change in the future i don’t know for sure all tho if you are looking for a free all space photo vault this is the one no doubt!! **Developer response:** Thanks for your feedback. We are working on the video support. Stay tuned. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs directions *2026-08-06, version 5.3* Couldn’t navigate to add pictures. Deleting. ### 1/5 — You deleted all my photos *2025-07-29, version 4.1.7* This was so good but they deleted everything ### 1/5 — Zero Stars *2024-06-24, version 4.0.4* All my photos are flashing, unable to scroll through them, due to them not fully uploading, flashing, not downloading properly... all at once. When I attempt to scroll it shut down my whole phone… very weird experience. I can’t make use of it. Put my photos on here thinking it was safe here, but obviously it was a waste of time and lost some because of it. And the photos are moving and scrolling on their own so I can click or retrieve anything. So I lost those pictures I put on here which I deleted originals. Won’t recommend. ### 1/5 — Recover password *2023-02-14* Please suggest me how to recover password for this particular app. **Developer response:** Hi, feel free to contact us at team.photosafe@gmail.com. We will help you recover password. ### 1/5 — I wanted to love this app *2022-09-24* But I hate how you can’t create a log in so if I accidentally delete the app or want to log in from my iPad I can’t because you can’t create a log in. **Developer response:** Sorry for the inconvenience. We are adding the support for cloud syncing. Stay tuned. ### 1/5 — Keeps crashing *2022-04-07, version 2.16.3* This app used to work great, but now it keeps crashing whenever I try to open it. Pls help :( ### 1/5 — Scammers *2022-03-14* First it’s one app. Then it updates to something else and your pictures are held hostage. It converts your pictures to a format that only works in this app. Notice reviews are old. They just changed the app total scam stay away unless you want to loose your photos. **Developer response:** Edit: We believe the issue is fixed now. Hi Mephistopheles, sorry for the inconvenience. If you are having trouble saving the pictures to Photo Library, you could select the pictures, tap on the ellipsis button (the three dot button) on the bottom of the screen, and then tap "Save To Photo Library". If you are having trouble saving the pictures to other apps, please reach out to team.photosafe@gmail.com. We would like to solve the issue for you. ### 1/5 — Confusing *2021-11-09, version 2.12.5* Can’t import pics or video ### 2/5 — Doesn’t backup! *2023-10-28* If you happen to lose your phone permanently, say in a river, don’t expect this app to get any of your photos back! 🥲 I had realized there was an option AFTER I lost my phone completely and I lost all photos off this app. Try Dropbox! They backup by email :) **Developer response:** Hi, if you have iCloud backup enabled, you can get a new phone and restore from the backup, and all your photos will be back. And that feature is free of charge, as always. Feel free to reach us at team.photosafe@gmail.com ### 2/5 — 2 Stars *2022-01-13, version 2.15.1* It would be alot better if it would let me put videos in the app but it doesn’t just photos so thats why i give it 2 Stars if it could let me save videos it would be full stars no question ## Most praised reviews (10 highest-rated) ### 5/5 — Is it free *2025-06-21, version 4.1.7* Is there no free trial like example if I go on the the app would it say I won’t have access to my photos anymore? Like one day out of no were because an old app I used all my photos got deleted and I couldn’t access my photos again. Pls answer soon as possible ### 5/5 — What if I offload the app? *2025-04-12, version 4.1.6* If I offload the app would my photos delete And I have an iPad if my iPad updates would my photos delete? ### 5/5 — “👍⭐️⭐️⭐️⭐️⭐️😉 *2024-04-08* Just downloaded and it’s working like a CHARM… just what I needed without the intermediate kindergarten rules!!”👋👍 ### 5/5 — Great app *2024-04-05* Works great at saving photos. But, could you please add some playback options? Like a sideshow that shows pictures in a random order? **Developer response:** Thank you for your feedback. We will consider adding this feature. ### 5/5 — Pic's *2023-07-05* Simple to use. **Developer response:** Thanks for the feedback. ### 5/5 — Pic's *2023-02-07, version 3.1* Simple to use. **Developer response:** Thanks for the feedback. ### 5/5 — Excelente! *2022-08-16* Perfecta! ### 5/5 — Locked *2022-05-24* I got locked out and forgot my pin, is there a way I can do a forgot password thing or something or am I just screwed? **Developer response:** Hi, we can help you unlock. Please contact us at team.photosafe@gmail.com ### 5/5 — Simple as it gets *2021-10-30* I love the simplicity and options that others do not have. For example copy and paste **Developer response:** Thank you for your feedback. ### 5/5 — EXACTLY What I Needed! *2021-10-29* This app is exactly what I was looking for. It has a nice, clean, familiar layout—much like iPhone’s own photo albums yet unique enough that you don’t forget where you are. If I could add just one thing, it would be an option for hidden folders, which could be made visible only with a 6-digit PIN (one that’s different from the PIN chosen to unlock the app itself). **Developer response:** Thank you for your feedback. We will consider adding this feature in the future. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*