# Photo Scanner: Scan old Albums — user reviews > 343 indexed App Store user reviews of Photo Scanner by Maple Media Apps, LLC, rated 4.60/5 from 2,487 ratings. - Source: https://appshunter.io/ios/app/photo-scanner-scan-old-albums/id1178554831/reviews - App overview in markdown: https://appshunter.io/ios/app/photo-scanner-scan-old-albums/id1178554831.md - Rating breakdown: 5★ 1,989 · 4★ 302 · 3★ 79 · 2★ 24 · 1★ 93 ## What do users think of Photo Scanner? Overall sentiment: neutral **Pros** - 👍 Easy and simple to use - 🚀 Quick scanning and processing - 👍 Good quality of scanned photos - 👍 Useful features like rotate and delete - 👍 Straightforward workflow **Cons** - 🐛 Unreliable, app freezes and crashes - 🔒 Difficult to cancel subscription - 💰 Expensive subscription model - 🐛 Inconsistent performance, blurry scans - 🔒 Poor customer support **Commonly reported bugs** - Scanned photos not appearing in the app - Subscription issues, unable to access paid features - Automatic cropping and rotation not working properly - Compatibility issues with older devices **Most requested features** - Add more editing and enhancement features - Improve photo quality and focus - Allow users to easily cancel subscription - Provide a one-time purchase option - Improve customer support and troubleshooting ## Newest reviews (16 of 343) ### 3/5 — Not so good now *2026-01-29, version 2.4.6* It was great 5 years ago. Upgraded yesterday and it no longer does multiple scans of your photo but leaves in the glare. ### 4/5 — Great Performance *2026-01-11, version 2.4.6* A++++ ### 1/5 — Focus and recognition *2025-07-13, version 2.4.2* Have yet to have success getting a good focus and recognize photos in an old album. ### 1/5 — Doesn’t work - don’t bother *2025-07-10, version 2.4.2* There is no troubleshooting, no assistance available. Couldn’t get it to work. Looks like you loose access if you stop paying ### 1/5 — Export photos *2025-07-05, version 2.4.2* Don’t know how to export !! ### 1/5 — The same function like using normal camera! *2025-03-07, version 2.4.2* If only I know it’s just like using normal camera I won’t waste time! ### 1/5 — Blurry *2025-02-05, version 2.4.2* It seems like a great concept, but every picture I scanned was blurry with my iPhone 15 pro. If I could have helped it focus, but it just hurriedly takes the photo without focusing. ### 1/5 — Rarely works. *2025-02-03, version 2.4.2* Most of the time when I opened the app it wouldn’t let me take photos - trying to make me subscribe again. Although I could clearly see that I had a subscription. Customer service was horrible. Mostly auto generated. Their code to fix it didn’t work. And the photos I was able to capture looked horrible ### 2/5 — Great features but get me OUT!! *2025-01-26, version 2.4.2* Easy and good quality and quick BUT I now hate it because I want to drop from VIP subscription and can’t—-no where can I find it in settings or any other parts of app. ### 1/5 — Useless *2025-01-12, version 2.4.2* Not a great capture and no editing or fix options ### 1/5 — Terrible quality of scan. *2025-01-08, version 2.4.2* Wasted my money. ### 1/5 — Waste *2025-01-07, version 2.4.2* Purchased subscription. App continued to ask to pay and would not allow me to access pro features without repaying. The App restore button only said Try again later. Wasted $6 for less than 5 minutes ### 1/5 — Can’t detect images *2024-12-07, version 2.4.1* Can’t detect images ### 1/5 — Unusable unless you pay *2024-11-11, version 2.4.1* doesnt support easy changing of date metadata! Too expensive for just scanning a few dozen photos. ### 1/5 — Worse than taking a picture of a picture *2024-11-04, version 2.4.1* Don’t waste your time ### 1/5 — Not worth it *2024-10-12, version 2.4.1* Doesn’t work. Photos come out blurry. Used a tripod so it wasn’t me moving. More feature brings up crop, delete,etc., but the pop-up menu will not stay open so I can’t delete or crop no matter how fast I am. App is full of bugs and doesn’t work. ## Most critical reviews (10 lowest-rated) ### 1/5 — This one used to be the best *2026-06-08, version 2.4.7* 5 years ago I wrote a review saying this app was by far the best option out of all of them. Instead of subscriptions, you paid once and you were done. No ads at the time either. Shortly after the iPhone 13 or 14 released the developer never realized that on the iPhone Pro models the app needs to be updated to auto-switch to the proper camera for closeup images, otherwise everything is just blurry. So okay, I just ended up keeping my iPhone 12 to use this app and I sent feedback to the app developer showing the issue on video… They saw the feedback but they just didn’t fix the issue. It’s still blurry for new iPhones years later. And to make it worse they are asking for an annual subscription now to scan photos instead of the one time payment. In addition, the iPhone 12 I have used this app years for because newer phones are blurry is no longer lets me scan because it says I have to subscribe, so I guess it’s just ignoring the one time payment I made originally? If you ask for a recurring subscription now, at least fix your app to use the right camera on newer phones so it doesn’t take blurry photos. Ads on the app now too. Pretty sad to see what was once such a great app get to such a state that it is in now. ### 1/5 — This one is the best *2026-05-31, version 2.4.7* 5 years ago I wrote a review saying this app was by far the best option out of all of them. Instead of subscriptions, you paid once and you were done. No ads at the time either. Shortly after the iPhone 13 or 14 released the developer never realized that on the iPhone Pro models the app needs to be updated to auto-switch to the proper camera for closeup images, otherwise everything is just blurry. So okay, I just ended up keeping my iPhone 12 to use this app and I sent feedback to the app developer showing the issue on video… They saw the feedback but they just didn’t fix the issue. It’s still blurry for new iPhones years later. And to make it worse they are asking for an annual subscription now to scan photos instead of the one time payment. If you ask for a subscription now, at least fix your app to use the right camera and not take blurry photos. Ads on the app now too. Pretty sad to see what was once such a great app get to such a state that it is in now. ### 1/5 — BEWARE *2026-05-07, version 2.4.7* They charge you even after you cancel your subscription! ### 1/5 — Blurry at best and no support *2026-04-22, version 2.4.6* I have used this app for five years. The first four years it was great. Something has happened since then and I have tried my hardest to get actual support but all they give you is 12 hours later an email that send you the link to the support articles. I have already read. Terrible and extremely frustrating. ### 1/5 — Not great *2026-03-29, version 2.4.6* Fuzzy pics. My iPhone camera is way better. ### 1/5 — Missing photos *2026-02-02, version 2.4.6* When I logged back into the app, all of the photos I had restored were gone. Now I have lost old photos that I cannot get back. ### 1/5 — Can’t use it anymore *2026-01-12, version 2.4.6* I'm wondering why I can no longer use the photo scan, even though I purchased it in 2021. It now requires a subscription. ### 1/5 — Purchase option is too expensive *2025-12-09, version 2.4.3* Okay app, if you want the free option though don’t bother. The ads won’t stop and it only lets you scan 15 photos. Also it’s $10 dollars a month to rent the app. ### 1/5 — What’s the benefit? *2025-10-25, version 2.4.3* There is no difference between using this app and just using your camera ### 1/5 — Alle Alben leer *2025-08-21, version 2.4.3* Leider werden auch nach kontaktieren des Supports keine meiner Fotos angezeigt, nur leere Rahmen. Der Support hat zwar zügig reagiert, konnte aber leider nicht weiterhelfen. Deshalb kann ich auch leider meine ursprüngliche Rezension nicht korrigieren. : Alle meine Fotos( über 2000) werden nicht mehr angezeigt und alle Erinnerungen sind verloren !! ## Most praised reviews (10 highest-rated) ### 5/5 — Works well! *2026-07-22* Some effort is required with lighting setup so you don’t get reflections and glare but a dark room with a white side lamp works well Once set up 10-12 photos a minute is doable. The colour fix works well. Recovers blue and greens from aged photos. I was thinking i’d need to disable that but i ended up leaving it on. Bulk metadata updates are a nice touch too **Developer response:** Thank you for the 5-star review! We’re glad Photo Scanner is working well for you. Being able to update details across multiple scanned photos at once can be especially helpful when digitizing a larger photo collection. We appreciate you sharing your experience! ### 5/5 — Please I love this app *2025-11-03, version 2.4.3* I literally have gone through so many other apps to find something good that works and all the other ones are trash. THIS ONE IS THE ONE YOU NEED. It is so easy and simple and they really understand what type of simplicity their users want. You just hold it over the photo. Don't need to do all the other crazy things of grabbing the edges blah blah blah. Simple. Easy. After scanning a photo a quick option comes up with a rotate or delete option. Perfect. That's all you need to debate in that moment. Did the print come out good? no? oh okay just remove that one really quick and let me try again. EASY. (my only critique is that the rotate button looks like a redo button but you'll learn after one mistake). Then after the photo scans it's already ready for another photo. BAM. after it's all done you can also go back and crop and edit edges BUT YOU DONT EVEN NEED TO. this app is GOOD and usually only a few you can see slivers of your background scan in the photo. these you can touch up. but other apps have a way lower success rate at capturing the whole photo and avoiding seeing the surface the picture is scanned on. I just wish they didn't make you pay after the first bunch. This is my request to please just add some more interesting features and make THAT the paid version. Why do you hate poor people I just want to scan my pictures and not pay a fee. Or just do a flat fee not a monthly payment. I'd do that tbh, this app is so good. But absolutely no monthly payments. THANK YOU EVERYONE FOR READING. HAVE A LOVELY DAY. ### 5/5 — Nice app *2024-10-24* Feature until after the three day trial. Was over. Then I was able to label albums and move files around. I find this very good. The pictures come out clear. It’s a good scanner. ### 5/5 — No puedo ajustar la imagen *2024-10-22, version 2.4.1* No me está funcionando correctamente ### 5/5 — Just what I was looking for! *2024-09-25, version 2.4.1* I am using this to scan all the 12x12 scrapbook albums I made for my kids and it this app is just PERFECT. I just set out the page on the table, hold the phone above it, and it takes the scan! And unless I am way off in holding the camera - it does a beautiful job! This is making a job that I dreaded much more pleasant - and with great results! ### 5/5 — Good photo scanner *2024-08-14, version 2.4.0* It is a very good Photo Scanner, easy to scan and share, with the option to choose the size of the photo. And photo cropping is automatic. ### 5/5 — Poor customer support *2024-07-19, version 2.3.9* I’ve email twice for help only to receive an automated reply which would be fine if it answered my question. But it did not leaving me the same questions. My pictures are still not syncing to my iCloud. YOU NEED A USER GUIDE! ### 5/5 — Nous sommes pas, tu trouveras si je suis en prise de radiateur ne sont pas je *2023-10-09* Nous sommes pas riche près de l’heure de session réciter. Ce serait à le Rebelation. Pouvez nous sommes pas des vies près de nous. Ne sommes pas les prix de rasschar de Dieu Simon au revoir laquelle sommes tous nos bons de te le dire et de pouvoir ### 5/5 — Hi *2023-09-26, version 2.3.7* Ok check out the app ### 5/5 — Very good *2023-06-29, version 2.3.7* Happy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*