# PhotoAI - AI Photo Enhancer — user reviews > 67 indexed App Store user reviews of PhotoAI by 通 张, rated 4.40/5 from 357 ratings. - Source: https://appshunter.io/ios/app/photoai-ai-photo-enhancer/id1590124720/reviews - App overview in markdown: https://appshunter.io/ios/app/photoai-ai-photo-enhancer/id1590124720.md - Rating breakdown: 5★ 278 · 4★ 29 · 3★ 10 · 2★ 6 · 1★ 34 ## What do users think of PhotoAI? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 💡 Powerful editing tools - 🚀 Fast processing (for some) - ✨ Professional results - 🎨 Wide range of filters - ✅ Supports multiple file formats - 💯 Great for beginners and pros - 🌟 Good for repairing old photos - 💯 Upscaling works well - 👍 Helpful support staff - 🥰 Perfect for photo editing - 💎 Worth the money - 💯 Top app for background removal - 😊 Good results - ✨ Awesome app **Cons** - 🐛 App crashes frequently - 🐌 Very slow processing - ❌ Lifetime subscription removed - 📉 Quality decreased in new version - 🚫 App doesn't work - ⚠️ Filters are half-baked - 💸 Waste of money - 😩 Ads are intrusive - 🚫 Cannot open photos - ❌ Poor image quality - 👎 Clunky and slow - ⏳ Long waiting times - ❌ Subscription expired unexpectedly - 🐛 Bugs and glitches - 😠 Lifetime option removed - 👎 Not user-friendly - 🚫 Cannot use on Mac - ❌ Payment issues - 📉 Results not impressive - 🐌 Processing takes forever - ❌ Uploads are incomplete - 😵 App freezes - 🔒 Privacy concerns - 😠 Paid for a non-working app - 🚫 Constant downtime - 📉 Poor image upscaling - 😠 Mad about paying - ❌ Background remover useless - 🐛 App crashes often - 🐌 Cloud-based and slow - 👎 Not acceptable results - 😠 Charged for pro version - 🗑️ Simply garbage - 🚫 Ads too many - 🐛 App doesn't work - 🤔 Subscription model disliked **Commonly reported bugs** - Downloaded functions do nothing - Lifetime license no longer valid after upgrade - Lifetime subscription removed after purchase - Subscription expired unexpectedly - App freezes or doesn't load - Credits deducted without results - App crashes - Cannot use on Mac - Cannot restore purchase after changing phone - App hangs every time an option is chosen - Cannot purchase - App says no connection or won't generate - Face swap function has issues with album photos - Cannot open any photos - Blurry photos not improved - Images uploaded only half/incomplete - App crashes repeatedly / doesn't start - Full screen adverts cannot be closed - Doesn't work after update - Spinning and won't restore purchase - Cannot use the tool even as a premium member - Photos uploaded to server asynchronously - App crashes - Terrible server for processing requests - Crashing in latest update **Most requested features** - Bring back old version quality - Improve cartoonizer to include everything - Option for single purchase instead of subscription - Support iOS 17 - Improve face swap function with album photos - Allow access to selected photos only - Enhance more photos without ads - Improve image upscaling quality - Better background remover functionality ## Newest reviews (17 of 67) ### 2/5 — 难以應用 *2025-07-31, version 2.5.1* 所功能下載后無動於衷，停滯不＂動了 ### 3/5 — OLD VERSION better than NEW VERSION *2024-11-02, version 2.5.0* The quality of photo after Upscaled in old version is better than new version ⚠️♦️Plz, bring it back♦️⚠️ ### 1/5 — Waiting and waiting *2024-10-07* Tried a few times, but credits are deducted without results. Status stays on “waiting” over 12 hours without change. Perhaps, it works for simple pictures only ### 1/5 — Awful! *2024-09-27* I wanted to back up my i-phone. All I get is garbage ads. And the plug is too big to fit through my Otter Box case access, so I have to take phone out of case to use it. Last thing I ever buy from this company. Would give a “0” rating if I could. ### 1/5 — SLOW! *2024-01-25* It takes forever. I can travel to China and back…on foot! and find this app still processing ONE image download when I get back. Hard pass ### 1/5 — 不好用 *2023-12-31, version 2.4.2* 太不人性化，在Mac上下載，不能用檔案內的圖片 ### 4/5 — Please support iOS 17. *2023-12-31, version 2.4.2* . ### 1/5 — App says no connection or won’t generate and I’m a paying customer *2023-08-24* Crashes never loads, I’m on a new IPhone and haven’t had any issues with other apps ### 4/5 — 換臉功能有問題 *2023-08-22, version 2.4.2* 換臉的功能若是上傳相簿內的照片會顯示錯誤，但是用系統本身的臉就可以，請改善一下吧 ### 1/5 — Impossible d’ouvrir une photo l’application ne fonctionne pas , elle bug *2023-06-02, version 2.4.2* Même si on donne l’accès à notre catalogue photo On ne peut en ouvrir aucune ### 1/5 — ぼやけた写真 *2023-04-29* ぼやけた写真を綺麗にしようとしたけど全然綺麗になっていなかったし変わっているように見えなかった自分は、おすすめしないです ### 2/5 — Save your money *2023-04-10* Don’t pay for beta apps. This is a sister to app to another so app with a better looking interface. It’s clunky and slow and there server is overseas. You will wait forever for the ai to process. ### 4/5 — Works well *2023-01-18* Works well but I would like the option of a single purchase instead of subscriptions ### 1/5 — Pas à jour *2023-01-05, version 2.4.2* Pas possible de restaurer l’achat en changeant de téléphone !!!!!! Il faut payer une autre fois ### 1/5 — Personal data infringement *2022-12-21, version 2.4.2* Only wanted to let access to a few photo, but the app authorize wether to let access to all photo or none. It doesn’t seem gdpr compliant. ### 1/5 — Doesn’t work *2022-11-25* I paid for the year and this thing hangs every single time I choose an option on my brand new iPhone 14 Pro Max and on my iPad Pro. I’ve tried restarting and reinstalling and experience the same problem. Too bad. ### 1/5 — Used to love *2022-10-27* I used to love this app but now I cannot purchase and it’s irritating as I use for my business. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very annoying with the recent updates *2025-01-14, version 2.5.1* I received a complimentary lifetime license, which I have been using quite satisfactorily. However, after a recent upgrade, I found that the lifetime license is no longer valid. That's so frustrating! Is this a bug, or is it intentional? ### 1/5 — Removed lifetime option for year/month subscription *2025-01-12, version 2.5.1* Feel cheated as they removed my lifetime subscription ### 1/5 — 垃圾、垃圾 *2025-01-02* 订阅过期是怎么个意思？就你们这种骚操作不纯纯的骗子吗？人家开了永久会员后，再悄悄给取消掉……🤮 **Developer response:** Hello my friend. Please send an email to support@imglarger.com and you will get a new redeem code. ### 1/5 — Moja opcja Pro została usunięta! *2024-12-08, version 2.5.1* Miałem dożywotnią opcję Pro na swoim koncie i mi ją usunęli. ### 1/5 — Lifetime subscription - EXPIRED *2024-11-04* I previously purchased the lifetime subscription through a promo that the app was participating in and since updating, I tried restoring my purchase and it now says that my lifetime subscription has been expired. I didn’t know lifetime subscriptions can be canceled on apps. I’m hoping the developer can bring some clarity to this situation. **Developer response:** Please send the email to support@imglarger.com or use the FeedBack Email. I will provide a new lifetime redeem code with you. ### 1/5 — photo ai *2024-11-04* schlechtester update aller zeiten es wurde die lifetime variante entfernt und selbst wenn mann schon lifetime gekauft hatte ist es nach dem update weg schlecht schlecht sehr schlecht nach dem update gibt es keine lifetime subsciption mehr und die app sieht schlecht aus sehr schlecht ich bin raus und lösche diese app sofort 👍🏻 **Developer response:** Sorry about this. Please send a email to support@imglarger.com and I will deliver a new lifetime redeem code. ### 1/5 — My pro option is removed! *2024-11-03, version 2.5.0* I had a lifetime pro option with my account. Today, they simply removed my pro option and I can’t even restore it back. This is ridiculous! ### 1/5 — Update 2.5.0 *2024-11-01* Ich hatte für „Lifetime“ bezahlt und mit dem Update auf 2.5.0 ist mein „Lifetime“ expired…. Wiederherstellen von meinem damaligen Kauf bringt die Meldung „Supscription expired.“ Sowas sollte verboten werden! Die App ist jetzt vollständig auf Abo umgestellt worden. **Developer response:** Please send the email to support@imglarger.com or use the FeedBack Email. I will provide a new lifetime redeem code with you. ### 1/5 — Doesn’t work *2024-10-24, version 2.4.2* Waste of time. I tried three times to de noise an image and it left me waiting and waiting, left it running overnight in one case and got no results each time. No way am I paying for something that doesn’t work. ### 1/5 — Terrible *2024-10-23* All of the filters seem half baked. The cartooner changes features to the point of looking like a different person, the colorized leaves half the image still black and white.., what’s the point? ## Most praised reviews (10 highest-rated) ### 5/5 — The best app I have ever use *2025-01-05* This photo editing software is fantastic! It’s user-friendly, with an intuitive interface that makes editing smooth and efficient. The powerful tools, from basic adjustments to advanced features like layers and AI-based background removal, deliver professional results effortlessly. The wide range of filters and effects adds creativity to every project. Plus, it’s fast, stable, and supports multiple file formats. Highly recommended for both beginners and professionals! ### 5/5 — 永久专业版 *2024-11-02, version 2.5.0* 以前活动永久购买的专业版，现在更新到最新版，居然提示订阅已过期？？？ ### 5/5 — Great *2024-08-17* It’s great feature to get several free photos taken care of for nothing great app ### 5/5 — Greatest app for repairing those old photos *2022-10-15* I have a subscription to a lot of these programs. I end up coming back to this one because the results are so good. They also offer lots of options. ### 5/5 — Useful app *2022-09-02, version 2.4.1* It does upscaling pretty well ### 5/5 — 좋음 *2022-06-30* 굿 ### 5/5 — 不错 *2022-05-24, version 2.3.1* 不错 ### 5/5 — Guzel uygulama *2022-04-07, version 2.2.4* Teknobird sitesinden ucretsiz redeem kod alip hesabimi pro yaptim tesekkurler herkese ### 5/5 — Prefer choice *2022-01-29, version 2.2.1* I've always loved photography, but I'm no pro, so my photos are always blurry. Thank you for your image enhancer!!  ‌ ​​ ‍ ### 5/5 — Nur zu empfehlen! *2022-01-29* Hervorragende App, viele Funktionen für einen einmaligen Preis, meiner Meinung nach der Konkurrenz weit voraus. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*