# Photogeniq: AI Photo Generator — user reviews > 30 indexed App Store user reviews of Photogeniq by Latent Voyager LLC, rated 4.00/5 from 270 ratings. - Source: https://appshunter.io/ios/app/photogeniq-ai-photo-generator/id6737214921/reviews - App overview in markdown: https://appshunter.io/ios/app/photogeniq-ai-photo-generator/id6737214921.md - Rating breakdown: 5★ 190 · 4★ 12 · 3★ 6 · 2★ 4 · 1★ 58 ## Newest reviews (10 of 30) ### 1/5 — Unable to delete account? *2025-08-12, version 1.6.7* You do get free credits to generate photos but after that you have to pay. I proceeded to get press the contact support button which doesn’t work?? And on top of that you can’t delete your account?? ### 1/5 — No sirve *2025-08-01* Malísima ni siquiera me dejó registrarme **Developer response:** Lamentamos que hayas tenido una mala experiencia. La app funciona correctamente y muchos usuarios crean perfiles y generan imágenes todos los días sin inconvenientes. No sabemos exactamente qué ocurrió en tu caso, pero si hubieras contactado con nuestro equipo de soporte desde la app, con gusto te habríamos ayudado. Te animamos a escribirnos para resolver cualquier problema. Las reseñas de una estrella que no reflejan el funcionamiento real de la app pueden causar confusión. ### 1/5 — Mala aplicación *2025-07-20* Mala app. Al principio te dan créditos para EDITAR solo 5 imágenes, no puedes crear ninguna imagen solo editar. Cuando estos créditos se acaban no puedes hacer nada mas **Developer response:** Hola, gracias por dejar tu opinión. Solo para aclarar, todos los nuevos usuarios reciben 5 créditos iniciales para usar nuestra función de edición mágica ¡que hace mucho más que solo editar fotos tuyas! Puedes subir una selfie y generar nuevas imágenes, como fotos en la playa con bikini, cambios de estilo y mucho más. Además, puedes ganar más créditos gratis dentro de la app no estás limitado solo a los 5 iniciales. Y eso es solo el comienzo. Al crear tu perfil de IA, obtienes una IA privada entrenada solo contigo. Tienes acceso a más de 90 sesiones fotográficas (con nuevas cada semana), y una cámara con IA para recrear cualquier foto de inspiración como si fuera tuya. Si necesitas ayuda o quieres descubrir todo lo que la app ofrece, ¡escríbenos por soporte y con gusto te guiamos! ### 1/5 — completely paywalled don't bother *2025-07-18, version 1.6.4* can't generate photos without paying, only lets you edit one pic for free before you have to buy expensive credits ### 1/5 — Do not download there’s a paywall *2025-06-30* You cannot create the beach pictures like you see on tik tok you have to pay I would not recommend just use chat gbt instead **Developer response:** Just to clarify, all new users receive free starter credits, and you definitely don’t need a profile to make beach photos. You can use our Magic Edit tool by simply uploading a selfie and it will realistically place you on a beach with a sunset. In fact, its capable of making any edit to your images just by asking what you want to change. Totally worth trying! We used to offer the AI profile for free to early users, but due to the recent viral TikTok videos, we now ask new users to simply cover the one-time compute cost ($1.99). This creates a fully custom AI trained just on you, its 100% private & only can be used by you as its not linked to emails or sign-ups, and we even include additional bonus credits so you can try it out & create images at no additional cost. Also, just a heads-up, chatgpt doesn’t actually offer any way to learn from your appearance or generate images of yourself like our app does. Its also really slow at image generation compared to our app. Feel free to contact us through the app’s settings and we can guide you through the process in case you missed the free editing feature, we’re here to help! ### 1/5 — I never got my photos…. *2025-06-28* I used my free-5 credits and they never gave me my photos. **Developer response:** Hi there, sorry to hear you didn’t see your photos yet! Just a heads up: photoshoots usually take around 10-15 minutes to complete (or much quicker for starter shoots). But with the recent viral spike in new users from TikTok, our system has been handling a much larger queue than usual. It’s very possible your photos were completed but you didn’t receive a notification, be sure notifications are enabled, and check your image gallery in the Camera section of the app as this is where all images are stored for you to view & download at anytime. If you still don’t see them, please reach out to our support team via the app, we’re happy to look into your account and make it right 💖 Thanks again for your patience, we hope you love your photos once they show up! Warm regards, Photogeniq Support Team ### 1/5 — Just a joke. *2025-06-16* Doesn’t look anything like me, used close up pictures and everything. be better. **Developer response:** We’re sorry to hear your photos didn’t look like you. The most common reason that could happen is a lack of variety in the photos you provided for your free AI profile. Close-ups help, but our AI needs 8–15 selfies with clear lighting, different angles, and no heavy filters to really lock in your unique features. If you reach out to support, we can walk you through creating a strong profile and gift you free credits for a fresh shoot. Since every new AI profile is free and every new account starts with free credits for a starter pack, you can preview results before spending anything. No one should ever pay for photos that don’t look like them, and we’ve designed onboarding to make that painless. We’re a small team and truly want you to love your images. Thanks for giving us another shot, your feedback helps us improve every day! ### 1/5 — THIS IS A SCAM AND WASTE *2025-06-15* Do not but this the photos are really bad then you also have to pay allot of money for credits. They use you for your money please dont get this… **Developer response:** It's actually free to create an AI profile and every new account starts with free credits so you can test our AI shoots (Sunset Baddie, Headshots, etc.) before spending anything, and there are in-app ways to earn even more free credits. Your photos are also never used for any purpose other than generating images for your own personal use and you can delete them at any time. If you’d like a do-over, just email support and we’ll help you create a fresh AI profile and retake your set on us. We’re a small team and your honest feedback helps us keep improving. Thanks for giving Photogeniq a try! ### 1/5 — DO NOT PURCHASE *2025-06-12* DO NOT BUY THIS, literally a waste of money the photos look AWFUL!!! **Developer response:** Our goal is for everyone to LOVE their images! When you created your AI profile, make sure you provided good quality reference selfies where your face is clearly visible (avoid group photos or photos without you in it). If you’d like to give it another go, just reach out to us as support & we’ll help you build a brand-new AI profile for you free of charge so you can re-generate your set. We are confident you can create amazing images with our app! Thanks for trying Photogeniq! - The Photogeniq Team ### 1/5 — money *2025-06-11, version 1.6.0* you have to pay to generate anything. ## Most critical reviews (10 lowest-rated) ### 1/5 — Non remboursé *2026-02-19* Plusieurs de mes photos ont été ratés par l’iA j’ai soumis aux équipes pour être remboursé après plusieurs semaine je ne suis toujours pas remboursé, j’ai également envoyé un mail sans réponse directement depuis l’application enfin bref à fuir c’est ni plus ni moins que du scam **Developer response:** Nous sommes sincèrement désolés d’apprendre votre expérience et souhaitons apporter quelques précisions concernant les remboursements dans l’application. Lorsque qu’une image présente une erreur claire de l’IA, comme un problème d’anatomie ou un défaut évident de génération, le crédit est généralement remboursé instantanément via la fonction « pouce vers le bas » dans l’application. Cela garantit que nos utilisateurs ne perdent jamais de crédits en raison d’erreurs de l’IA. Si vous pensez qu’un remboursement n’a pas été effectué correctement, nous vous invitons à contacter notre équipe via l’assistance intégrée dans l’application afin que nous puissions vérifier votre compte. Si une erreur de l’IA est confirmée, les crédits sont remboursés immédiatement. Malheureusement, nous ne pouvons pas contacter directement les utilisateurs via les avis laissés sur l’App Store, ce qui rend difficile l’examen de cas spécifiques sans échange direct. Nous sommes une petite équipe investie qui travaille chaque jour pour offrir la meilleure expérience possible, et nous répondons à 100 % des demandes sous 24 heures. Nous sommes certains de pouvoir résoudre votre situation rapidement dès que vous nous contacterez. ### 1/5 — No sirve te hacen crear tu perfil y nunca de da opciones solo te roban el dinero *2026-02-19* No confíes en esta app es un robo lo que hace **Developer response:** Tenemos usuarios en todo el mundo que utilizan nuestra app diariamente. Somos un equipo genuino y trabajador de expertos en IA y desarrolladores comprometidos en ofrecer la mejor experiencia posible a nuestros usuarios. Nunca engañaríamos ni le robaríamos a nadie. Si experimentaste algún problema técnico, realmente queremos ayudarte. Sin embargo, no podemos investigar ni resolver un caso basándonos únicamente en una reseña anónima. Te invitamos a contactarnos a través de las opciones de soporte dentro de la app para que podamos localizar tu cuenta y revisar tu caso correctamente. Nuestro equipo de soporte está disponible 24/7 y respondemos al 100% de las consultas dentro de 24 horas, normalmente mucho más rápido. Si realmente necesitas ayuda, te recomendamos que te pongas en contacto con nosotros directamente para poder resolverlo. ### 1/5 — The images don't look like us, the photos come with problems, sometimes there are 3 legs, many thing *2026-02-17* Not Good app **Developer response:** We’re sorry to hear this was your experience. When images don’t closely resemble you or occasionally generate visual issues, the most common cause is the AI profile setup. The quality of results depends heavily on the reference photos uploaded and how closely they follow our image guidelines. Clear, well-lit photos with varied angles and accurate details help the AI learn your appearance much more precisely. If your results weren’t ideal, we’d be happy to help you reset your AI profile so you can upload improved photos and get better results. Also, please remember that our app includes a thumbs-down feature. If an image has quality issues, you can tap thumbs down and the credit is automatically refunded instantly. This ensures no user ever loses credits due to AI mistakes. If you reach out to us through the in-app support option, we’re always happy to review your profile and provide personalized tips to improve your results. ### 1/5 — DO NOT PURCHASE FROM APP *2026-02-14* I paid $50 for a whole year to receive 100 credits monthly. They should have renewed by now and I have yet to receive any of my credits. I have contacted support for two weeks now and no response. I have even reached out to Apple for help because I was scammed out of $50. DO NOT PURCHASE app does not deliver what it promises **Developer response:** We’re really sorry to hear about your experience and would like to clarify a few important points. First, we always respond to all user inquiries. There is no email sent to our support address that goes unanswered. We are a small but hardworking team and would never scam our users. Every subscription in our app renews automatically according to the selected billing cycle, and credits are issued based on that schedule. If you believe your credits were not delivered as expected, we absolutely want to fix that for you. The fastest way to resolve this is by reaching out through the in-app support option so we can securely locate your account and review your subscription status. If you previously contacted us and didn’t see a reply, please check your spam or junk folder. In some cases, our responses bounce back if a mailbox is full or email filters block incoming messages. We are always happy to investigate and make things right. Please contact us again through the app so we can assist you directly. ### 1/5 — bad app *2025-11-27* makes you pay no matter what, they give you 5 credits but it doesn’t mean anything. you still have to pay. **Developer response:** Thank you for your feedback. We just wanted to clarify for anyone reading this that all new users receive 5 free starter credits and these can absolutely be used to generate images in the app with no payment required. Many users use these free credits every day without making any purchase. If something wasn’t working correctly for you, we’d be happy to take a look. You can contact our support team directly from inside the app and we can help troubleshoot the issue. ### 1/5 — Shame on You *2025-11-16, version 1.7.3* For officially partnering with a criminal @marianne_rc ### 1/5 — No *2025-11-09, version 1.7.2* Horrible they look so fake ### 1/5 — Estafa *2025-10-11, version 1.7.0* Si no pagas el pro no sirve en absoluto igual que cualquier IA con la diferencia que está te cobra una barbaridad ### 1/5 — es de paga *2025-10-03, version 1.7.0* se paga ### 1/5 — Mala *2025-09-20, version 1.6.9* Muy mala , no hace ediciones más realistas , y por todo tienes que tener créditos que es dinero . No es fácil de usarla. No puedes subir o borrar fotos tuyas . No puedes cerrar sección . Y fotos que subes no puedes bórralas . ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2025-12-02* Love itttyt🤩🤪 ### 5/5 — SO realistic *2025-10-18* ok so I got the app so I could do one of those tiktok pranks and it worked sooo well no one knew lol def better than the other apps I tried ### 5/5 — Hesitant at First, Absolutely Loved It!!! *2025-09-20* Initially skeptical, but completely impressed! The AI did a fantastic job creating a natural-looking profile picture that made me look and feel my best. It gave me the confidence boost I needed for my job search. The results are flawless and not at all artificial. 10/10! ### 5/5 — I love it omg *2025-06-29* Guys, this is a really good app. And no this isn’t a fake review. I got some good pictures out of 15, and I posted it on my Instagram. My friends said they couldn’t tell it was AI and I looked super good (especially the beach sunset pics)!! PLEASE PLEASE get it omg. I never write reviews on apps but genuinely this is the best photo ai app I’ve ever used 😭 a tip is to use the starter packs since they’re only 5 credits. Only con is that I didn’t know how long it would take to make the photos so I was a bit impatient. It takes around 40mins to an hour but tbh it’s worth it for the quality. My mom and my friends asked me what app I used and I told them it was this one. Please make a referral link!! ### 5/5 — Pretty nice app *2025-06-18* I like this app cuz it has cool realistic photos ### 5/5 — good quality pics *2025-06-17* wanted to give the app a try…the picture quality was pretty good and they came out rlly quick! ### 3/5 — No se puede cambiar las fotos *2025-08-29, version 1.6.8* No subí las fotos adecuadas, se me pasó elegir una foto que no era mía a la hora de crear el perfil y ahora las fotos que se crean no salen con mi cara ### 3/5 — 5 free credits *2025-07-31* i wanna create a new account but theres not the option im still figuring how the app works so with only 5 free credits the results were very poorly :( is there any way to delete this account in order to start over again? **Developer response:** Thanks for trying out the app! We’d be happy to help you start over and get better results. Just reach out to our support team from within the app and we’ll assist you directly. In most cases, poor image quality is due to the photos selected for your AI profile. It’s important to include a good variety including closeups, portraits, and full body shots. Avoid group photos or images where you’re not clearly visible, as those can confuse the AI. With the right input photos, the results can be amazing! Looking forward to helping you out soon. ### 2/5 — It’s not that good of an app *2026-01-25, version 1.7.7* You don’t get that many credit and you have to wait like 3 months to get more so idk I think I might delete it ### 2/5 — A *2025-09-14* The app was really good but when I ran out of the free points given I bought some more but the the app started to have a delay and when I went back into it all of my stuff was gone including the 520 points I had **Developer response:** Please note that we had a temporary service outage and this is most likely why your points and data didn’t appear in the app. Our service is working perfectly now and all accounts, points, and data have been fully restored exactly as they were. We sincerely apologize for any frustration this caused. We hope you can update your review once you confirm everything looks good again. And for future issues, please don’t hesitate to reach out to us directly via the in-app support, our team is available around the clock and always happy to help with anything you need. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*