# PhotoPlus — user reviews

> 84 indexed App Store user reviews of PhotoPlus by Future plc, rated 4.85/5 from 111 ratings.

- Source: https://appshunter.io/ios/app/photoplus/id451453783/reviews
- App overview in markdown: https://appshunter.io/ios/app/photoplus/id451453783.md
- Rating breakdown: 5★ 98 · 4★ 10 · 3★ 2 · 2★ 1 · 1★ 0

## What do users think of PhotoPlus?

Overall sentiment: negative

**Pros**

- 👍 Excellent content for Canon users
- 👍 Informative and helpful articles
- 👍 Great for learning photography
- 👍 Good for both novice and pro
- 👍 Digital version is convenient
- 👍 Can enlarge photos for detail
- 👍 Offline reading capability
- 👍 Good value for money (digital)

**Cons**

- 🐛 Frequent access/subscription issues
- 🐛 App crashes and instability
- 🐛 Slow loading and performance
- 🐛 Expensive digital price
- 🐛 Repetitive content
- 🐛 Poor support
- 🐛 Issues with iOS updates
- 🐛 Loss of saved issues after reset
- 🐛 Difficulty accessing video tutorials
- 🐛 No reader view, requires zooming

**Commonly reported bugs**

- Cannot access issues after subscription
- App prompts to pay despite active subscription
- App crashes frequently
- Store not loading
- Issues stuck in 'queued' state
- App doesn't open after updates
- App doesn't remember reading progress
- App crashes on iOS 8
- Cannot restore purchases
- App doesn't connect to the store
- App doesn't open at all
- Scrambles screen, freezes, and resets iPad

**Most requested features**

- Bookmarking facility
- Improve reader view for articles
- Offer more free sample issues
- Download video tutorials for offline use
- Performance increase
- Better integration with online PC resources for tutorials
- Allow multi-device access for subscriptions
- Improve app stability after OS updates

## Newest reviews (10 of 84)

### 2/5 — Have an Annual Subscription -Cannot Access Magazines

*2024-09-14*

I bought an annual subscription last month and I have not been able to access/view the previous or current issues. The app is prompting me to pay for the magazine issues or a subscription.

**Developer response:** Hi AlwaystheAnalyst, We're sorry to hear you're experiencing this problem. Could you please email apps@futurenet.com via the help section in the App, and our support team will be happy to provide further assistance if needed.

Thanks,

The Digital Support Team

### 4/5 — Has become very slow

*2018-03-09*

In the last few months, this app is very slow. Sometimes, I have to wait several seconds up to a minute just for the page to change after I swiped it.  Other actions are also slow. It is not my pad, because I do not have that problem with other mags. Please fix. It is frustrating.

You have greatly improved the app. It is now working much better. Thanks.

### 3/5 — Some good but a lot of repeat of content.

*2017-11-12*

The repeat content from issue to issue. And they constantly try to get you to complete your library by buying all back issues. Every issue they have. Enough already. I can’t even open the app without the “complete your library” sales pitch. Absolutely not. I wish I never subscribed, I won’t renew. The content is based out of the U.S. but that doesn’t matter, because photography is the same no matter where. And product prices and availability is different no matter where you buy it even in the states. But enough with complete your library!!!

### 3/5 — Reader view??

*2016-02-14*

I don't understand how a magazine wouldn't have a easy reading view. Zooming in and out to read an article is horrible. Even comic books have learned to make reading them enjoyable on a phone why can't magazines?

### 4/5 — Nice App

*2015-10-20, version 4.2.9*

Nice app, good for the novice and the pro alike!

### 2/5 — One device?

*2015-05-01, version 3.8.301*

I love the magazine and have been buying it from day one for myself and my wife to read. I thought it would make sense to try the digital copy for when I am out and about. So it's a bit ridiculous that this is only allowed to be on just one device at a time! Should my wife and I have bought two subscriptions for the magazine to read?

### 3/5 — could be way better

*2015-03-23, version 3.8.301*

quite often quits unexpectedly , also does not remember where you where, every time have to choose magazine again you left off with.

### 4/5 — Book marking facility would mean Perfect

*2015-02-03, version 3.8.1*

This is an excellent magazine containing a wealth of information.  However, it would be absolutely perfect if there was a book marking facility.

### 1/5 — AbandonWare???

*2014-11-23, version 3.8.1*

Dead on ios8? About to file for refund for my past purchase as i cant open the issues....

### 1/5 — Problematic

*2014-11-12*

App seems very problematic compared to other Newstand apps I have. Sometimes store won't load, downloading issues very slow, sometimes an issue gets stuck as "queued" and never downloads, and sometimes app crashes for no reasons. Seems even more problematic in IOS8. BTW issues stuck in queued state require I delete apps and all issues and start all over. Poor quality app results in negative experience with good magazine.

## Most critical reviews (10 lowest-rated)

### 1/5 — Amateurish

*2021-11-16, version 6.0.6*

Not particularly well written not of relevance to advanced users

### 1/5 — App not working

*2021-05-24, version 6.0.6*

I have a I tunes subscription for the e-mag. App was not allowing access to latest editions on the subscription even after restore i-tunes purchases.

Now on iOS 14.5.1 

Reinstalled the app. Did not fix the problem. Now it does not connect to the store so no access to any thing.

### 1/5 — Still Unreliable

*2020-04-04, version 5.6.3*

This app has cost me a fortune over time. The unreliable purchase recording is so frustrating. Even after many, many wipes and re-installations there are issues in my Library which have 'Download' right next to them but when selected the app asks me to pay £6.99 AGAIN!!! Rip off and annoying.

### 1/5 — Magazine not coming

*2018-07-31, version 5.2.3*

I have enjoyed the magazine. However, the magazine expected in August, has not been realised! My subscription expires in December 2018!!! Will I receive the August edition and subsequent months!! I am very unhappy as I enjoy the magazine content!,

### 1/5 — $60 dollars!!! Are you guys insane?

*2016-06-11*

$60 dollars!!! Are you guys insane?
I can almost understand why it might cost that much when you have a British magazine being sold in the US. But this is a digital version, ridiculously overpriced.

### 1/5 — Update killed my app!!!!!!!!!

*2016-05-03, version 4.8*

App now doesn't open. Paying subscription with NO product to show for it. Sort it out QUICK!!!!!

### 1/5 — Too expensive

*2015-07-13*

$60 is way too much for a digital edition of this magazine.  Especially when you consider that it is  focused to the loyals that have probably already invested 100s or even more likely 1,000s of dollars in Canon equipment.

### 1/5 — Is this a scam????

*2015-04-30, version 3.8.301*

Got a subscription via iTunes. They claim my email is not registered and I can't login. Seems like a scam.

### 1/5 — Terrible support

*2015-02-13*

I bought several magazines from iTunes. Apple took my money. Cannot access magazines. Went to apple for support. After two days Apple emailed me to go to storefront I bought mags from. No help, no magazines.

### 1/5 — Not USA.

*2015-02-04, version 3.8.1*

Based an d printed in England. All add's , story lines ect are
are from G.B. STORES. Any comment to the magazine take at least 4 weeks to answer. Apple why did you go offshore  for news stand?

## Most praised reviews (10 highest-rated)

### 5/5 — Unable to access the current digital edition

*2022-01-11*

I have an active subscription, yet frequently the app shows that I need to pay for the current edition. It is doing it now and I cannot get the app to correct, despite refresh attempts.

### 5/5 — Latest update - appalling

*2020-01-08, version 5.6.3*

Had no choice but upgrade App in order to download February 2020 issue - after tried to download latest issue but it required me to pay £6.99, even though iTunes subscription was active, after numerous attempts was left with no option but to reset subscription delete App and sign in again and restore subscription  lost all my saved issues in library over many years which I have  for reference - will have to re-download - not impressed

### 5/5 — Excellent content

*2018-10-28, version 5.2.3*

What a great way to learn , from the canon experts thank you

### 5/5 — This is a must

*2015-10-18*

Excellent and exceptional would not go far enough to describe the helpfulness provided by this magazine. Some of the articles have me wanted to purchase the paper mag to keep as a reference

### 5/5 — Novice's bible

*2015-10-15, version 4.2.9*

This magazine has everything a novice like me and even the pros not only to learn about taking photographs but inspiration too.

### 5/5 — Photography

*2015-09-18, version 4.2*

Love it.

### 5/5 — Blacckswan

*2015-05-18, version 3.8.301*

Really handy for I hand information when I'm out and about doing photography

### 5/5 — Photo plus

*2015-01-30, version 3.8.1*

A great source of information and tips for Canon SLR users.

### 5/5 — Indispensable

*2014-12-05, version 3.8.1*

Entertaining and informative. A must-buy.

### 5/5 — Perfect

*2014-11-01, version 3.8.1*

An excellent magazine, brilliant as a digital version, I can take it everywhere with me.  Well worth purchasing the digital and print version as only a very small deference in price.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
