# Photos Backup for NAS — user reviews

> 17 indexed App Store user reviews of Photos Backup for NAS by Sonar Workshop, rated 4.70/5 from 64 ratings.

- Source: https://appshunter.io/ios/app/photos-backup-for-nas/id1493754664/reviews
- App overview in markdown: https://appshunter.io/ios/app/photos-backup-for-nas/id1493754664.md
- Rating breakdown: 5★ 56 · 4★ 1 · 3★ 4 · 2★ 0 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — Не работает

*2026-02-21*

Как с вами можно связаться?

**Developer response:** Спасибо за вопрос! Вы можете связаться с нами через страницу «Поддержка» в приложении. Мы будем рады вам помочь!

### 1/5 — Требуется подписка

*2025-11-15*

Приложение по подписке. Бесплатно не попользуешься 😓

**Developer response:** Hi there, thank you for your feedback. While the app is free to download and includes several free features, we do offer a premium subscription to support ongoing development and provide advanced tools. We’d love to help you get the most out of the free version—feel free to reach out if you have questions!

### 1/5 — Impossibilité de se connecter

*2025-11-05*

En dépit d’un login et d’un mot de passe valable, l’application ne les reconnaît pas et ne se connecte donc pas.

**Developer response:** Nous sommes désolés d'apprendre que vous rencontrez des difficultés avec l'application. Veuillez utiliser la fonctionnalité d'assistance intégrée à l'application pour nous contacter. Nous nous ferons un plaisir de vous fournir l'aide nécessaire pour résoudre ce problème.

### 1/5 — Program stürzt immer wieder ab

*2025-07-01, version 7.29*

Eigentlich ein Gutes Program, erstellt ein Backup der Mediathek. ABER: Beim Synchronisieren der Alben (nach dem Backup) stürzt das Program leider immer wieder ab.. so ist es nicht zu gebrauchen - LEIDER. 
Fairer Weise muss allerdings sagen, dass es in der Vergangenheit sehr gut funktioniert hat, erst seit einigen Wochen tritt dieses Phänomen auf.

### 1/5 — Unusable because You Can’t Change SMB Path

*2024-09-29*

For some reason, the developer has made it so you can’t specify the folder path when configuring SMB credentials. Since I don’t have a /home/ folder in my path, I can’t configure a folder. 

When I asked support about this, they told me to simply delete the app as they don’t support that. 

It’s wild that such a small and weird thing - typing in a form field - renders an otherwise promising app totally unusable.

**Developer response:** This app can change backup folder. Please contact us, and we’ll be happy to help you identify and resolve the issue.

### 1/5 — Need server to work

*2024-03-08*

Need server. Can’t use it.

**Developer response:** This app requires a server with SMB network and file sharing, as noted in the app description.

### 1/5 — Not Working !!

*2021-04-17, version 2.51*

Not possible to free up space, it is always turning out. I want my money back. Do not sell not working apps.

### 1/5 — Abzocke

*2020-06-07, version 1.0*

Bevor ich bezahlt habe war alles gut...jedoch seit der Bezahlung von 7,99€ funktioniert die App nicht mehr und macht nicht das was sie eigentlich machen sollte...einfach nur enttäuschend

### 3/5 — Works great

*2023-04-07*

Does what it says it will do

**Developer response:** Thank you very much for your comment.

### 5/5 — Just works

*2026-08-25*

Backups my photos to my local server. No issues so far

## Most praised reviews (7 highest-rated)

### 5/5 — Works Fast with Mac OS Photos

*2026-02-16*

Not completely intuitive, but breathtaking transfer of Mac OS 26.3 photos. I use a UGREEN for NAS. The UGREEN software is much less intuitive. It commits the intramural (in house knowledge) mistake, but it works also. Photos Backup for NAS cuts through a lot of the complexity. You must know how to identify your NAS machine, plus username, and password for access. Then it races through my Mac’s Photos. Very impressive.

### 5/5 — Tadelloses Design, solide Leistung und perfekte Synchronisation!

*2025-07-20, version 7.31*

Diese App ist ein echter Knaller! Ihre intuitive und schön gestaltete Benutzeroberfläche macht die Navigation zum Kinderspiel und sie ist außergewöhnlich stabil. Das herausragende Merkmal ist die Synchronisierung, die sicherstellt, dass Ihr Backup immer auf dem neuesten Stand ist.

### 5/5 — Funktioniert super

*2024-04-22, version 6.19*

Genau die App die ich gesucht habe. Stabile Photosynchronisation auf mein NAS, ohne eigenen viewer und sonstigen Firlefanz.

### 5/5 — Exactly What I Needed

*2023-12-03*

The app works incredibly well. Periodically I have to copy all of my wife’s photos to a backup drive and it takes a while when there are tens of thousands of pictures. With this I’m able to make sure they are always backed up at home. 

I didn’t see this in the description, but this won’t work without WiFi. Even if you have a VPN into your home network it won’t attempt the transfer. 

Background transfers take a while. If you start a sync manually and exit the app it will timeout. You either have to wait for the manual to finish, or the automatic sync to eventually catch up. This was really only a problem when I first turned the app on.

Everything else though is great. There’s a ton of customization and it’s reliable for me. Thanks for writing an app so I didn’t have to!

**Developer response:** Thank you for your kind words! We're thrilled to hear that you're enjoying our app.

### 5/5 — Works perfectly

*2022-04-15*

Used this to back up all my photos to a Synology NAS. Worked very well and the PRO version is definitely worth it.

**Developer response:** Happy to hear you enjoy using our app, your support is much appreciated.

### 5/5 — Best ASUSTOR app I’ve used

*2021-02-13*

The various apps in ASUS’s ai suite are not as simple and clean as, say, iTunes or iCloud or Google Drive.  This Backup app, however, works perfectly!  It runs in the background of my iOS devices and quietly uploads all my photos and videos.  It is very quick and efficient!  I bought the lifetime license and it has been worth every penny!  This app backed up about 3700 photos and videos in ... about 40+/- minutes, which is far faster than what aiphoto or aidata could have done. All thumbs up for this app!

**Developer response:** Happy to hear you enjoy using our app and your results. Thank you very much for your support, much appreciated.

### 5/5 — App funktioniert nicht richtig

*2020-07-27, version 1.21*

Nach dem Kauf der Vollversion funktionierte die App nicht mehr richtig. Die kopierten Bilder sind nicht zu öffnen. Enttäuschend!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*