# Phototales: Photo Book Creator — user reviews > 51 indexed App Store user reviews of Phototales by Edeltech Sarl, rated 4.50/5 from 432 ratings. - Source: https://appshunter.io/ios/app/phototales-photo-book-creator/id1435916885/reviews - App overview in markdown: https://appshunter.io/ios/app/phototales-photo-book-creator/id1435916885.md - Rating breakdown: 5★ 331 · 4★ 50 · 3★ 14 · 2★ 9 · 1★ 28 ## What do users think of Phototales? Overall sentiment: positive **Pros** - 👍 Extremely user-friendly and intuitive interface - 🚀 Quick and easy to create photo books - 🎨 Intelligent automatic photo arrangement and selection - 📚 High-quality printed books with thick pages - 🔄 Simple editing, adding, and removing photos - 🎭 Wide variety of themes and design options - 📖 Lay-flat book design for panoramic photos - ⚡ Fast shipping and delivery - 💰 Reasonably priced compared to competitors - 🤖 Smart photo grouping by subject and date **Cons** - 🐛 App freezes and won't progress during book creation - 🐛 Processing stuck indefinitely - ❌ Inability to cancel orders - 🔧 Limited customer support and help functionality - 📍 Difficulty controlling photo placement and positioning - ✏️ Text cannot be moved, only resized - 📄 Cannot easily add or replace pages - 🖼️ Limited customization options for advanced users - 🎯 Photos sometimes in wrong order or grouped incorrectly - 🖼️ Limited themes, backgrounds, and decorative objects **Commonly reported bugs** - App won't progress past certain point in book creation - Photo processing stuck indefinitely - Cannot purchase, edit, or view books on bookshelf - Live chat help feature non-functional - Cannot return to book creation screen after processing - Blank pages remain after deleting photos - Photos appear with heads cut off - Notification system for book completion not working - Photo ordering not respecting chronological selection **Most requested features** - Ability to move and angle stickers freely - Option to angle and resize borders - Copy and paste external images (logos, etc.) - More advanced manual photo arrangement controls - Ability to move photos between pages via drag-and-drop - Option to add more pages to existing books - Replace photos on specific pages without deletion - More diverse themes and design elements - Better photo ordering controls for chronological arrangement - Expanded picture size and shape options - Text positioning and movement controls - Ability to remove blank pages after photo deletion ## Newest reviews (12 of 51) ### 5/5 — Fun With Pictures *2022-01-25, version 7.0.6* I thought this app was very easy to understand and work with. I will most definitely be making more books. ### 5/5 — 1st time user *2022-01-24, version 7.0.5* Loved the simplicity of this app! It put photos in chronological order and easy upload! ### 5/5 — This is awesome *2021-12-18, version 7.0.3* A great gift for my mom, she is hard to buy for and has limited space where she lives. ### 5/5 — So easy to use! *2021-12-13, version 7.0.2* Such a breeze making a photo book. Most user friendly app I have used for this type of project. Disappointed there were no coupon codes though lol. **Developer response:** Thank you so much for sharing your experience. We're glad to know you love Phototales! We do run special offers for our customers. You can look out for these offers on our App, Facebook page, and Instagram to avail the one that serves you best. In case you need more help, we're just a click away! Please send us an email to support@phototales.com, and our team will be there to help you! Best the Phototales Team ### 5/5 — So easy to use! *2021-11-20, version 7.0.0* I love the simplicity of this app! The photo book themes are great, and it was quick and easy to order. ### 5/5 — Memory Books *2021-11-09, version 7.0.0* Easy quick ### 5/5 — Phototales *2021-06-22, version 6.1.1* Getting my book was exciting. It brought back memories of our trip and the fun we had. The pictures were clear and easy to see. Great idea to make a book!! **Developer response:** Thank you very much for taking the time to share your thoughts. We are glad that you enjoyed your experience with Phototales! Look forward to serving you again. ### 5/5 — Photo book Scrapbooking *2021-05-22, version 6.0.3* The applications is very easy to use. The stickers, decor and borders are easy to use. These are my wish list, maybe for future updates: 1. Enable to position and angle the stickers not just sizing them 2. Enable to angle and size the borders as an option 3. Enable to copy and paste images outside from the app option. For examples if I am designing a graduation book for my son, I would like to be able to copy and paste my son’s college logo. The app layout your photos automatically and looks professional as it is, however it would be nice to have an option for people who want to be more creative. Other than that, I am very happy that found this app. Was looking for photobook apps that let me do some online scrapbooking. **Developer response:** Thank you for your words of appreciation. We are glad you liked the Phototales app. Thank you for your feedback, as we continue to add more user-friendly features to our app. Feel free to email us at support@phototales.com in case you need help. We would be glad to assist you! Best, the Phototales Team ### 5/5 — The best *2021-05-20, version 6.0.3* This app is the best I have ever seen. This is my second book and definitely will not be my last. Super easy to do. ### 4/5 — Confusing *2021-05-05, version 6.0.2* A little confusing. Makes you go back and forth! Head are cut in some of the photos. ### 4/5 — Beautiful- Almost Perfect *2021-04-28, version 6.0.1* This was my first time using the app. It offered a good variety of choices in designing and planning the cover and pages and it will be a beautiful photo book but I do not know how to contact anyone to ask any questions. My photos were not in chronological order. I could not figure out how to put the photos I wanted on page 1 and 2 . They went on pages 3 and 4. I had to delete the photos that were on pages 1 and 2 in order to put the earliest photos on them. I had to delete my photos on pages 3 and 4 in order to do the same thing. So my photos are not in chronological order, but it will still be a beautiful photo book anyway. I could choose my shipping speed as well. **Developer response:** Thank you for your feedback. Please reach out to us at support@phototales.com if you need further help. Our team will be happy to assist you. Best, the Phototales Team. ### 5/5 — What a Fabulous Photo Book! *2021-04-28, version 6.0.1* Just moments ago I received my purchase! I must say that I am totally impressed! Fabulous, fabulous fabulous! I have made photo books from other companies but your book is far superior and the pages are substantial, not flimsy. The creative design choices were wonderful and many. It made for tremendous enjoyment working on this book. I must admit, it took a while to get the hang of it but it was well worth it! I believe this book will last through the ages and stand the test of time. I can’t wait to see my mothers face when I hand it to her on Mother’s Day! Thank you PhotoTales for doing such a great job! Arlene S. NYC **Developer response:** Thank you for your lovely review and for taking the time to share your experience. We appreciate it very much! We are happy that you found our Phototales app easy to use. We look forward to serving you again soon! ## Most critical reviews (10 lowest-rated) ### 1/5 — If I could put zero stars I would!!! *2021-12-30, version 7.0.3* This app is terrible I wanted to get my boyfriend a photo book for Christmas downloaded the app in November and my photo book had been “processing” ever since!!!! It won’t let me cancel it if I try to to use the in-app help tab it says I can have a live chat but magically that doesn’t work either this is a horrible app and I will never use it again!!! 🤬 ### 1/5 — How do I even order a book???? *2021-12-09, version 7.0.2* Spent time creating a book, selected photos and then was told to wait while the app was creating my book. It sent me to a screen and I never got the “notification” it promised when my book was ready. I can now see the book on my “bookshelf” but cannot purchase, edit or view the book. I considered starting new and now I can’t even get back to the screen to select a new book to create. Don’t waste your time. **Developer response:** We're so sorry to know you have had an issue with our app. This is quite unusual. It's important to us that our customers are satisfied and we would like the opportunity to resolve this issue immediately. Therefore, we'd appreciate it if you could email us more details on your experience at support@phototales.com from your registered email address, so we can help you with the App and rectify the issue you may have faced. Best, the Phototales Team ### 2/5 — At first wonderful now I believe they are silently trying to trap me. *2022-04-24, version 7.0.8* I am trying to make my 5th book but it will only take me so far and won't let me go on. I have tried at least 6 times in the past 3 weeks and I'm beginning to think they are trying to force me to upgrade. Looks like I'll be moving on. ### 2/5 — Having a hard time formatting *2022-03-07, version 7.0.7* I have many pictures for a memory book for our dad but I want to group them by families and it’s a little frustrating because it keeps putting the wrong families together still learning ### 3/5 — You’ll Like It! *2022-03-23, version 7.0.8* I like the ability to group my favorite pictures in a book. I had some challenges saving arranged books as well as transporting pictures from saved photos to the being prepared book. ### 3/5 — Down on the Farm *2021-11-16, version 7.0.0* I would have really like to replace the last two pages with new pictures but only option I saw was to just delete the Pages. I would like to be able to add more pages as well did not see an option for either one of these options. **Developer response:** Thank you for reaching us. You can add more pages by tapping on the "Rearrange Pages" button placed on the Edit menu. Feel free to email us at support@phototales.com in case you have more questions. We would be glad to help you! Best, the Phototales Team. ### 3/5 — Cool App *2021-01-22, version 5.1.2* Nice app. Takes a little getting used to. The only problems I have with it are the limited amount of themes, backgrounds and objects that can be used/added to pages in my book and the limited choices for the sizes of pictures (as well as the shapes.) I prefer having a lot more choices for my work, as I make things as gifts for people and I have particular editing to my pictures that this app doesn’t accommodate. So I use what they have, which isn’t quite as elaborate as I like. But it does allow me to edit and rearrange pictures, so I’m happy about that. The app should really give the option to the person using it of being able to arrange and modify pictures to their liking. Some photos are in places I’d rather they not be in. They’re also not the shape I’d prefer. If I had a choice, I’d add extra choices for picture sizes and shapes, a wider range of objects, colors, borders and backgrounds to the app. In my opinion, (as a producer and editor) I feel those additions would make the app better. **Developer response:** Thank you very much for taking the time to share your detailed feedback! New themes, backgrounds and objects will be added in the next weeks and we are currently working on adding more editing features inside our app. We hope this will make your next app experience even better. You can also have a look at our website www.phototales.com: more editing options are already available on desktop. In case you need more help, please contact us at support@phototales.com; Our team will be happy to help! ### 3/5 — Review *2020-12-22, version 5.1.1* This app is good, but could be better. It is nice that you create books for your customers but there should also be a feature that allows the customer to create it themselves. That way pictures could be in the order we choose. Thank you, I’ll be back. ### 4/5 — Good app! *2022-02-15, version 7.0.6* I ordered one for my sister and I loved doing it! I only had one issue with it and that was the writing, I wasn’t able to move it only make it bigger or smaller. I wanted it more centered to the book and I couldn’t move it so I had to deal with it being off the side **Developer response:** Thank you for your review. We are glad you love our App! In case you need help, we're just a click away! Please email us at support@phototales.com, and our team will be there to help you! Best the Phototales Team ### 4/5 — Customer Friendly *2021-05-09, version 6.0.2* The app was very easy to figure out and I love how all the pictures I select just show up on a page and I don’t have to scrapbook! However, if there is a way to move photos to different pages I would like to know. Thank you, Natalie Heslop **Developer response:** Thank you for your review. We are glad that you enjoyed your experience with Phototales! Please feel free to email us at support@phototales.com if you need further assistance. We would be happy to help you! Best, the Phototales Team ## Most praised reviews (10 highest-rated) ### 5/5 — Super easy to learn and use! *2024-02-04* I made a photo book of a weekend an hour away in less time than it took to drive home. Shared with all the friends that were there. Great memories in a great fun format! Thanks! ### 5/5 — Great app for photo books *2022-08-19, version 7.0.9* What a great app to create photo books. So much easier than other apps I’ve used. Just got my first book and it’s great. I will definitely make more books. **Developer response:** Thank you so much for taking the time to share your feedback! We are glad to hear you are pleased with the ease of use of our App and love our photo books. We look forward to serving you again soon! Best, the Phototales Team ### 5/5 — Photo book *2022-07-06, version 7.0.9* This is 2nd time I used this app. First books I ordered came faster than I expected. And it turned out very cute. So I decided to order again. Thank you ### 5/5 — Family vacation *2022-06-15, version 7.0.9* So user friendly! ### 5/5 — Perfect *2022-05-21, version 7.0.8* I really enjoyed using this app. I recently had a loss of my daughter so I created a memory book as part of healing . It was easy to use. Great job with everything Thanks ### 5/5 — Fast, Easy and Beautiful *2022-03-14, version 7.0.7* Phototales is my book of choice. It is the easiest book I’ve ever made. I have now done seven albums using Phototales. It is so easy, it makes doing the book fun and rewarding. My family loves looking at the books. More fun looking at a book than looking at photos on the phone. I highly recommend Phototales!! **Developer response:** Thank you so much for taking the time to share a wonderful review! We are glad you enjoyed your experience with Phototales and love the ease of use!! Look forward to serving you again. Best, the Phototales Team ### 5/5 — I like it *2022-03-09, version 7.0.7* To make photo books easy just upload pics and pick out the layout as well ### 5/5 — Perfect for any occasion!! *2022-02-20, version 7.0.7* Love love love the book I created for my boyfriend for Valentines Day! It was the perfect gift and he absolutely loved it. It put the biggest smile on his face! Thank you PhotoTales! Will def make another one…or two or three…very soon!!! ### 5/5 — Dominic *2022-02-16, version 7.0.7* This is my first time ordering I well let you know when I receive my book ### 5/5 — Cutest photo book app *2022-01-31, version 7.0.6* I made 5 photo books for Various extended family members, each unique to Them, if my daughters first year. This app was by far made the prettiest books and was still well priced! **Developer response:** Thank you so much for taking the time to share a beautiful review!! We truly appreciate it and look forward to serving you again soon. Thanks, the Phototales Team. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*