# PhysiApp — user reviews

> 447 indexed App Store user reviews of PhysiApp by Physitrack PLC, rated 4.70/5 from 1,951 ratings.

- Source: https://appshunter.io/ios/app/physiapp/id1047722007/reviews
- App overview in markdown: https://appshunter.io/ios/app/physiapp/id1047722007.md
- Rating breakdown: 5★ 1,650 · 4★ 184 · 3★ 54 · 2★ 17 · 1★ 46

## What do users think of PhysiApp?

Overall sentiment: neutral

**Pros**

- 👍 Clear video instructions
- 📆 Helpful reminders
- 🤝 Good interaction with physio
- 🗓️ Tracks progress well

**Cons**

- 🐛 Frequent crashes and freezes
- 🔁 Constant reloading and logging out
- 🕰️ Slow performance and loading times
- 🔇 No option to disable video autoplay
- 🤯 Confusing navigation and UI

**Commonly reported bugs**

- Exercises not registering as complete
- Inconsistent behavior when switching apps
- Activation code required every time
- Videos not loading on certain devices
- Exercises not updating automatically

**Most requested features**

- Allow marking multiple exercises as complete
- Add exercise reps/sets counter
- Provide option to reorder exercises
- Integrate with Apple Health
- Enable offline access to videos

## Newest reviews (18 of 447)

### 4/5 — Great app

*2026-08-30*

Really good app the streak and percentage adherence per week really help keep you motivated and the videos and instructions make it really clear and easy to follow the exercises. The only thing I wish is that you could undo a “completed” exercise because sometimes I accidentally press it when I haven’t done it, meaning you can’t use the timer anymore and if you didn’t intend on doing that one it makes it unclear which ones you have done. Other than that it’s fantastic

### 4/5 — My experience with Pain!

*2026-08-18, version 2.27.0*

These exercises have been great to help me back to resuming my fitness without the pain I have endured in the past. Will definitely keep doing them. Thanks

### 5/5 — Helpful

*2026-08-17, version 2.27.0*

I find it very helpful to have the exercises lasted, with descriptions & videos, also filling in and seeing the graph keeps me motivated 🙂

### 5/5 — Straight forward and works

*2026-08-16, version 2.27.0*

Builds a regular routine that works well, follow the plan and get the rewards.

### 5/5 — Awesome excerises!

*2026-08-16, version 2.27.0*

This is so awesome! Love it! Thanks it helped me so much, I appreciate it!

### 5/5 — Physio post hip replacement

*2026-08-16*

The exercise coarse that I was given has helped me tremendously and the support given by the staff at joint success were totally fantastic always there to help with any issues that you may come up against,  just reach out to them and they are more then willing to help. Totally recommend joint success and the app is very easy to use to follow the exercises that are set out by the staff, a huge thank you to the both of you Juliet and Shane.

**Developer response:** Thank you so much for this wonderful review! We're thrilled the exercises have helped you so tremendously, and it's lovely to hear such praise for Juliet and Shane at Joint Success — we'll make sure they see this! So glad PhysiApp made following your program easy.

The PhysiApp Team

### 5/5 — So Easy!

*2026-08-16, version 2.27.0*

The program has  been me wonderful to assist with my Achilles Rupture surgery recovery!!

### 5/5 — I’m back

*2026-08-16, version 2.27.0*

I was in pain but no more ❤️😍💐

### 5/5 — Fingers exercises

*2026-08-16*

These exercises have definitely helped my arthritic fingers - the  flexibilty and strength have improved and I’m in less pain. Interestingly I have just returned from a week activity holiday and didn’t find time to do my exercises. The result - more pain and less flexibility! I’ve done the exercises this morning and the fingers feel so much better already.

**Developer response:** Thank you so much for sharing this — what a powerful reminder of how much consistent exercise matters! It's wonderful to hear your flexibility and strength have improved and you're experiencing less pain. Your "holiday test" really shows just how effective your programme is!

The PhysiApp Team

### 5/5 — mrs

*2026-08-15, version 2.27.0*

thank’s

### 5/5 — Great app

*2026-08-15, version 2.27.0*

Having the app on my phone makes me accountable - for my own benefit!

### 5/5 — Mr

*2026-08-14, version 2.27.0*

Arthritis in both knees degenerated discs lower back Facillitis in feet. I have found these exercises hugely beneficial and can’t see myself giving the up.

### 4/5 — Good App

*2026-08-13, version 2.27.0*

Good app does what it’s trying to do well. One thing I’d like to be able to do is make some adjustments as the client. For example, duplicating sets so that I can repeat during the day.

### 5/5 — Decent app - get it!!

*2026-08-11, version 2.27.0*

Worth getting to help you do your exercises. I was slightly confused with having to add my own timings but I got there eventually with the rep counter.

### 2/5 — Thinking this is worse than thought

*2026-08-10, version 2.27.0*

These excises hurt, things have got worse,..almost every time I have a wee I have a little poo. This isn’t right.

### 5/5 — Thomas

*2026-08-09, version 2.26.0*

Very helpful. Thanks

### 5/5 — GREAT APP

*2026-08-09, version 2.26.0*

As an athlete and full time coach this app has been really helpful for my ac joint separation recovery and keeps track of every single movement and thanks to StarsPro recovery

### 5/5 — Wake up

*2026-08-07, version 2.26.0*

A good start to the day

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam

*2026-08-28*

I paid two dollars something for a questionnaire then they charge me every month and they referred me to another company to try to refund the money. Very sketchy you can find everything online. There’s no reason to go with them. Whatever you do do not give them your credit card number or your Apple Pay outside of apple

**Developer response:** We're sorry to hear about your experience—this is not the standard we hold ourselves to. Please reach out to support@physiapp.com with your details so our team can look into this for you right away.

— The PhysiApp Team

### 1/5 — Review

*2026-08-10, version 2.27.0*

Could not understand the timing issue. Made the exercise very difficult to complete so ignored it.

### 1/5 — Need better guidance

*2026-08-04, version 2.26.0*

I really could have done with a bit more guidance. I am not a gym user and have been given this app to address osteoarthritis issues. No other guidance. It feels like it should be straight forward but without human instruction I could be doing more harm than good.

### 1/5 — WON’T UPLOAD LATEST PROGRAM

*2026-07-31, version 2.26.0*

I can only access my latest program via my phone, not my iPad. Frustrating.

### 1/5 — Poor user experience

*2026-06-30, version 2.26.0*

Not at all intuitive, no instructions for use and interface and layout changes all the time.  How is one supposed to use this app to guide practice and monitor progress?  I would have given zero star rating were it possible.

### 1/5 — Clumsy

*2026-06-29, version 2.26.0*

The user interface is poor at least on a phone. Cluttered.

### 1/5 — Poor

*2026-06-13, version 2.26.0*

Insufficient flexibility, times do not match. Practitioner advises so poor that patients do not use so don’t

### 1/5 — Can’t change physios

*2026-05-15, version 2.25.0*

Ok to start.  Then you go to a new physio.  Good luck changing anything.  No way of asking for help, they are set up to avoid questions.   A terrible app. If your physio suggest that they just write it down

### 1/5 — Dean

*2026-05-06, version 2.25.0*

You can’t, enter your DOB. The APP is freezing and You don’t have any help or support options:(

### 1/5 — Terrible app for any user

*2026-04-25, version 2.25.0*

Don’t get involved with this app. Once in you can’t get out and you get tied in to physitrack app that costs you money without knowing it and then it’s difficult to get out of it. Very sneaky. NOT an honest pair of apps.

## Most praised reviews (10 highest-rated)

### 5/5 — Feeling Good

*2026-08-23*

When my physiotherapist Puja Patel recommend that I download this app so we can track my progress it was the best thing I could do!  I went to Puja with Achilles Tendonitis and she streamlined my exercises within this app…amazing!  It has been very helpful in my recovery and the fact that your results are sent to your physiotherapist makes you want to keep them up!  Best app especially having video for a reminder!!

**Developer response:** Thank you so much for this wonderful review! We love hearing how PhysiApp helped with your Achilles Tendonitis recovery, and that the videos and progress sharing with Puja kept you motivated. Wishing you continued success! 🙌

— The PhysiApp Team

### 5/5 — Happy chap

*2026-08-20, version 2.27.0*

My physiotherapist Rhian has done a tense job getting me back to normal. Happy I’m back golfing thank you

### 5/5 — my accountability

*2026-08-19, version 2.27.0*

keeps me on track and accountable

### 5/5 — Frozen Shoulder Physio

*2026-08-19, version 2.27.0*

Simple 10 minutes a day, effective as time goes on.

### 5/5 — Strong option

*2026-08-18, version 2.27.0*

Best app I’ve had a physio use

### 5/5 — Makes doing exercises much easier

*2026-08-18*

Overall, I’m really happy with the app.
I’ve been given instructions by my physiotherapist with videos and repetition to be performed and it’s been really really helpful.
It has a short video of what to do and a timer and then you get to enter the level of difficulty felt.
Overall very simple to use and makes doing the actual exercise/s much more easy as it reminds you and tells what to do

**Developer response:** Thank you so much for this wonderful review! We're thrilled the video guides, timers, and difficulty tracking are making your physio program easier to follow and stick to. Wishing you all the best with your recovery!

— The PhysiApp Team

### 5/5 — PhysiApp Feview

*2026-08-18*

I find PhysiApp a valuable App to not only monitor my adherence and progress to my rehab program; as a visual learner I find genuine value in being able to watch the vision connected to the prescribed exercises, to ensure that my technique is correct and that I am staying true to the purpose and integrity of the exercise chosen for me as a part of my rehab.

Thank you 🙂

**Developer response:** Thank you so much for this wonderful feedback! We're thrilled the exercise videos help you nail your technique and stay true to your rehab program — that's exactly what PhysiApp is designed for. Wishing you a smooth recovery! 😊

— The PhysiApp Team

### 5/5 — Doing it Right

*2026-08-18, version 2.27.0*

This app with the guidance of my physio ensures my exercises are completed correctly

### 5/5 — Wow

*2026-08-17, version 2.27.0*

It’s something I look forward to most days. Some days I can’t do them. I’m so surprised I love them

### 5/5 — Recovery from Prolapsed Disc

*2026-08-17, version 2.27.0*

I am starting to feel the benefits of doing these exercises already, many thanks Tom

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
