# Pic Safe - Private Photo Vault — user reviews > 312 indexed App Store user reviews of Pic Safe by 书敏 贾, rated 4.50/5 from 364 ratings. - Source: https://appshunter.io/ios/app/pic-safe-private-photo-vault/id1317524019/reviews - App overview in markdown: https://appshunter.io/ios/app/pic-safe-private-photo-vault/id1317524019.md - Rating breakdown: 5★ 285 · 4★ 32 · 3★ 16 · 2★ 8 · 1★ 23 ## What do users think of Pic Safe? Overall sentiment: mixed **Pros** - 🔒 Strong security with password and biometric protection - 👍 User-friendly and intuitive interface - 💾 Effective photo and video storage capabilities - 🎨 Simple and clean design - ⚡ Fast performance for basic operations - 🔐 Privacy protection for sensitive images - 📁 Ability to create multiple albums/folders **Cons** - 🐛 Videos frequently fail to play or display - 🔊 Audio/sound missing from saved videos - 📱 Data loss when app is uninstalled or reinstalled - 🔐 Password recovery issues and locked accounts - 📤 Difficulty exporting/saving files back to phone - ⚠️ Frequent and intrusive advertisements - 🔄 Face ID and biometric authentication failures after updates - 📊 Photos not loading or displaying properly - 💰 Unexpected charges and billing issues - 🐢 App freezes and crashes frequently **Commonly reported bugs** - Videos fail to play after import - Audio missing from video playback - Face ID stops working after app updates - Password authentication rejected incorrectly - Photos not loading or showing as blank/X - App crashes when viewing videos - Data disappears after app reinstallation - Photos import but don't display - Burst photo selection limited to 30 items - Edited photos save without edits applied - GIFs become static after a few days - App freezes on startup before security prompt - Incompatibility with iOS 13 and newer versions - Photos automatically skip when rotating device - Unable to delete albums - Unexpected logout from app **Most requested features** - Ability to reorder and organize folders - Move photos between albums within the app - Batch selection and bulk operations for photos - Dark mode theme option - Improved video playback with sound - Password recovery/reset functionality - Ability to delete imported items - Sort photos by date like native gallery - Customize app icon - Longer PIN codes (6+ digits instead of 4) - Fingerprint recognition support - Direct sharing to multiple apps (Zalo, Messenger) - GIF file export support - Photo rotation capability - Reduce advertisement frequency ## Newest reviews (14 of 312) ### 2/5 — いちいちインポートから削除するか残すか聞くのやめて欲しい *2025-10-30, version 1.9* 写真を消さないように写真管理アプリを入れたけど、写真をインポートした後にフォトから消すか毎回聞くのが不便。あと１枚ずつ選択するのが時間かかるからスライドしたら選択できるようにして欲しい。 ### 5/5 — Ảnh *2024-06-30, version 1.9* Rất tốt ### 4/5 — Forgot password *2024-05-21, version 1.9* How to do it? Please make the question for forget password . ### 3/5 — Passwort *2024-04-27* Ich hätte mal eine Frage, ich hab mein Passwort von der App vergessen wie kann man das ändern das ich wieder rein komme? ### 3/5 — :)) *2024-04-08, version 1.9* Làm thế nào để lưu video được vậy ạ ### 5/5 — 密码忘记怎么找回 *2024-02-28* 密码忘了，怎么找回来啊，也找不到你们的联系方。 ### 5/5 — Cực kỳ tốt *2024-02-02, version 1.9* 1000 không có nhưng ### 5/5 — juste incroyable cette application ! *2023-12-03, version 1.8* personnellement j’adore cette application je la recommande fortement . Cette application m’aide beaucoup pour mettre des photos personne en privés sans que personne le sache en ayant des parents strict. ### 5/5 — 비밀번호 *2023-11-22* 비밀번호 어떻게 해지 할 수 있나요? 갑자기 잠겼습니다 ### 3/5 — Passport recovery *2023-11-16* I forgot my pic safe password, what can I do ?? How to recover password? ### 3/5 — Cần mở khoá *2023-11-06, version 1.8* Trước toàn mở khoá bằng face ID jo tự dưng bắt nhập mã pin ? Chưa cài mã pin nên jo k mở đc m cần hỗ trợ mở khoá ạh ### 5/5 — Tuyệt vời *2023-11-03, version 1.8* Rất hay ### 5/5 — cất giấu riêng tư rất ok *2023-09-03, version 1.6* ứng dụng rất tốt ### 5/5 — 保存 *2023-08-17, version 1.6* 控えめに言って最高！ ## Most critical reviews (10 lowest-rated) ### 1/5 — No tiene volumen *2026-01-28, version 1.9* Perdió el volumen ### 1/5 — เก็บเงิน99บาทตอนไหน *2025-03-18, version 1.9* ดูดเงินไป99บาท ### 1/5 — เปลี่ยนเครื่องรูปหาย *2024-11-17, version 1.9* เปลี่ยนเครื่องรูปหาย ### 1/5 — 最近版に更新したら駄目になった *2023-11-30, version 1.8* 1.8に更新したら、指紋認証解除されて、パスコード入力しても間違ってると言われて、使えなくなりました。 何とかして欲しいです。 ### 1/5 — Video can’t play anymore *2023-11-23, version 1.8* Fail to play video ### 1/5 — Update 1.7 keine Face ID *2023-10-19, version 1.8* Seit 1.7 keine Face ID mehr möglich kann nicht auf die Bilder zugreifen auch Passwort wird nicht akzeptiert!! ### 1/5 — Malísimo *2022-04-19, version 1.4* Mala ### 1/5 — 舐めすぎでは？ *2022-01-06, version 1.4* 一度写真ロックかけたら取り出せないし、そのくせ広告の頻度は多いし、広告つけるならちゃんとしたアプリにしてから出せよって感じです。 ### 1/5 — Pésimo *2021-12-18, version 1.4* Se me subió un video lo borre de la galería pero no funciono mas en la aplicación no descarguen esto perderán sus datos . ### 1/5 — Pic Safe *2021-11-21, version 1.4* Cannot delete album. ## Most praised reviews (10 highest-rated) ### 5/5 — 密码 *2026-08-11* 密码忘记了怎么打开在线等 ### 5/5 — Супе хороший сейф *2026-05-28* И не дорогойсоветую ### 5/5 — Хаким *2026-03-12* Чон ### 5/5 — Good *2025-07-01, version 1.9* Very good after i buy app ### 5/5 — 找删除了的照片 *2025-05-14* 你好，我保存了很多照片在相册里面，但是不想被发现卸载半个月，想着重新下载照片还在的，结果重新下载之前的照片就没有了，可以帮帮我嘛？ ### 5/5 — 简单实用 *2025-05-14* 非常简单很好用，就是能更改图标和文字就最好了，能不能快点更新一下 ### 5/5 — Bảo mật và chất lượng *2024-11-28, version 1.9* Bảo vệ là khá tốt nhưng phải vào setting để chỉnh password và face id. Chất lượng ảnh ko bị mờ và rõ nét ### 5/5 — Luces ambienlich *2024-11-18, version 1.9* Luces ambienlich ### 5/5 — 好 *2024-10-31* 很好 六块钱解锁永久无广告 如果能自定义图标和名字就好了 ### 5/5 — โปรแกรมดีคับ *2024-08-30, version 1.9* โปรแกรมใช้งานได้ดีมากคับ ใช้แล้วชอบเลยคับ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*