# Piccadilly Cafeterias — user reviews > 35 indexed App Store user reviews of Piccadilly Cafeterias by Restronaut Technologies LLC,, rated 2.60/5 from 69 ratings. - Source: https://appshunter.io/ios/app/piccadilly-cafeterias/id6680183370/reviews - App overview in markdown: https://appshunter.io/ios/app/piccadilly-cafeterias/id6680183370.md - Rating breakdown: 5★ 19 · 4★ 4 · 3★ 5 · 2★ 9 · 1★ 32 ## Newest reviews (12 of 35) ### 2/5 — Would be great if... *2025-09-18, version 62.0.27* the full menu was available. The only entrees shown are fish and chicken. ### 1/5 — Piccadilly App: Total Failure *2025-07-23, version 62.0.24* Once you get into the app, identify your store and your location everything STOPS. No menu, no ordering page…NOTHING ### 1/5 — Inadequate app *2025-07-23, version 62.0.24* I have attempted (multiple times) to change my password…. to no avail. This should NOT be so difficult, especially when your instructions are being followed to the letter! Not sure who is running this department, but serious consideration should be taken to rectify this problem, especially if your intention is to keep your customer base! ### 1/5 — App Signup Not Working *2025-06-20, version 62.0.22* App uses phone number to signup rather than email. Message for months has been saying verification code sent. No code received! ### 1/5 — Garbage! *2025-06-10, version 62.0.19* Just downloaded this app, frozen on the first page! 😖 ### 1/5 — Woefully inadequate *2025-06-07, version 62.0.19* This app is full of problems. The online ordering part only has a small handful of items to order and I know that Piccadilly offers way more items than that. What a terrible misrepresentation of the smorgasbord of options that Piccadilly serves. This app in its current state does nothing whatsoever to promote business, in fact, it frustrates the consumer with the technical problems it has in addition to the very incomplete menu. I’d be more than happy to come into the office in Baton Rouge and show senior management what the problems are and what needs to be fixed. Further, as a former employee of the original Piccadilly company, I know very well the spirit of the once very successful business as designed by Tandy H. Hamilton, and, clearly, the current upper management team does not understand or embrace any of it which is required for the further success of Piccadilly. Please contact me. ### 1/5 — The app does not work in restaurant *2025-06-05, version 62.0.19* App is no good if it can’t be used in restaurants ### 1/5 — Review *2025-06-03, version 62.0.19* App does not work ### 1/5 — Doesn’t work *2025-05-15, version 62.0.14* BOGO doesn’t work and food options aren’t available ### 1/5 — Problem with First screen *2025-05-12, version 62.0.14* Just loaded the app and signed in and then screen locks and won’t scroll the message on screen which is something about first reward ### 1/5 — The app does not work well *2025-05-10, version 62.0.14* The app lags external and does not show your purchase history. Also, if you use the promotions it will not apply it to your ticket. ### 1/5 — Does Not Work *2025-04-26, version 62.0.13* You cannot select a restaurant; I hate the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor Information *2026-05-19, version 62.0.34* The cashiers do not always enter points accurately and once you pay there is no way that I have found to receive missing points. ### 1/5 — Never works *2026-01-02, version 62.0.34* I don’t know if it is the inability of the staff at the store, or the technology, but the points never appear in the app after the transaction. ### 1/5 — Lousy app. *2025-11-01* This is the worst food service app I have ever used. The newest updated version is even worse than its predecessor. Unable to edit sign in information. Incomplete menu choices. Giving them your phone number for an app you’re likely to delete very soon will get you a spam message nearly every day. I was a frequent customer when using the older online app, now it’s never. ### 1/5 — WORST APP EVER *2025-10-30, version 62.0.33* I downloaded this app months and months ago and it’s never worked. I’ll see you advertising it on your website so I deleted the app and reinstalled it. Guess what? Now it won’t allow me to sign in for anything and there’s no way you can collect points with this app because it does not work!!!! ### 1/5 — Useless app *2025-10-14, version 62.0.27* Does anyone in management even care that this app doesn’t work?? I speak my code to the cashier each time but have yet to figure out how to redeem any of the points or promo offers. Really bad loyalty program. The loyalty program before this one that used your phone number was old fashioned but at least it worked the majority of the time. ### 1/5 — SMS OTP *2025-10-01, version 62.0.27* When I enter my mobile number to verify my account the SMS OTP never comes up. Unable to use the app. So frustrating. ### 1/5 — Cannot Update *2025-09-18, version 62.0.25* Not only will it not update , now it won’t even open. ### 1/5 — Useless app *2025-08-29, version 62.0.25* I speak my code to the cashier each time but have yet to figure out how to redeem any of the points or promo offers. Really bad loyalty program. The loyalty program one before this one that used your phone number was old fashioned but at least it worked the majority of the time. ### 1/5 — Where are all the “eat in” coupons and discount promotions? *2025-08-28, version 62.0.25* My wife and I used to eat at Piccadilly 5-6 times a month when you had the points promotions and occasional coupons. Now with online orders only through the App, we have maybe eaten there 3 times in 5 months! ### 1/5 — The Reward Program is Non-Existent *2025-08-22, version 62.0.24* I suppose unless you order from the app, it’s impossible to get credit for purchases. The app menu is limited, therefore I prefer entering restaurant. But then you can’t accurately enter receipt info to earn rewards. Disappointed! ## Most praised reviews (10 highest-rated) ### 5/5 — Bad app *2026-05-05, version 62.0.34* This is actually the worst App I have ever tried to use. The app never works and once you put your phone number and your email in it you are trapped! You can delete the app but you can’t delete the account. You will forever be inundated with Piccadilly texts and emails. Apple App Store should remove this app. ### 5/5 — Great app *2025-11-04, version 62.0.34* This was easy amd intuitive to use, and i got my BOGO! Happy here ### 5/5 — Needed this! *2025-11-04, version 62.0.34* Finally Piccadilly has a good app, glad they are trying to innovate! ### 5/5 — Love it! *2025-05-28* Great app for my favorite spot ### 5/5 — Super Easy and Convenient! *2025-04-28* I love using the Piccadilly Cafeterias app! It makes ordering food so quick and easy. The interface is simple to navigate, and everything from selecting meals to checkout is seamless. Highly recommend for anyone who wants a hassle-free dining experience! ### 5/5 — Love it *2025-04-25* So glad my favorite restaurant finally has an app ### 5/5 — BOGO *2025-04-25, version 62.0.13* I got my BOGO promo for getting on the app and it was delicious ### 5/5 — Great rewards, awesome app *2025-04-14* Long needed app for my favorite restaurant! Quick and convenient. Not to mention I finally can easily earn and use my points! ### 3/5 — No chicken fried steak *2025-08-06, version 62.0.24* Why would you leave one of the most popular dishes off the online menu? Doesn’t make sense!!!! ### 3/5 — False information *2025-05-21, version 62.0.14* This information is not correct for Lafayette, LA. There should be a note on the door indicating that do not have a scanner to honor this promotion before we place our order. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*