# Pick-Up Upper Cumberland

> Mobile app for booking and managing public transit rides in specific counties. (iPhone/iPad app by Ecolane USA, Inc..)

- Source: https://appshunter.io/ios/app/pick-up-upper-cumberland/id6468029896 (this page in markdown: same URL + `.md`)
- Developer: [Ecolane USA, Inc.](https://appshunter.io/developer/1275719559)
- Category: Travel, Utilities
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 76 MB
- Languages: American English, European Spanish
- Released: 2023-10-02
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pick-up-upper-cumberland/id6468029896/reviews.md

## What is Pick?

The Pick-Up Upper Cumberland app by UCHRA Public Transportation, powered by Ecolane, allows riders to manage their transportation from the convenience of their smart phone.
 
Serving Putnam and Cumberland counties, including Cookeville and Crossville
Safe, dependable service with TDOT-certified vehicles and background-checked drivers
Empowering riders with the flexibility to book and manage their trips directly
View upcoming and completed trips, easily cancel trips

Convenient Trip Details View
Passenger notifications with accurate vehicle ETAs, reduce wait time
Ability to follow bus on a visual map to see exact location

Simple Mobile Interface
24/7 access to account profiles, settings, and reservations
Customize user preferences and save favorite destinations

Tagline: "We get you where you need to go." 

NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

## Key features

- Book and manage trips
- View upcoming and completed trips
- Cancel trips easily
- Real-time vehicle ETAs
- Track bus location on map
- Customize user preferences

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/pick-up-upper-cumberland/id6468029896/reviews.md

### 1/5 — Garbage

*2025-05-23*

This app is unreliable and unstable. I’ve had several instances where I go to log in to order a ride just for my user name and password to not work. No the info was NOT being put in incorrectly. I had to remove and redownload the app to get it to work. At one point I had to email customer service for help because you can’t call them. This app left me stranded tonight! Moving on to find something better than this trash!

## Frequently asked questions about Pick

### What counties does Pick-Up Upper Cumberland serve?

Pick-Up Upper Cumberland serves Putnam and Cumberland counties in Tennessee, including the cities of Cookeville and Crossville. The app is powered by Ecolane and is designed for UCHRA Public Transportation riders.

### How can I book a ride with Pick-Up Upper Cumberland?

You can book and manage your transportation directly through the app's simple mobile interface. It provides 24/7 access to make reservations and manage your account settings.

### Can I track my bus in real-time with Pick-Up Upper Cumberland?

Yes, the app offers passenger notifications with accurate vehicle ETAs and allows you to follow your bus on a visual map to see its exact location. This helps reduce wait times.

### What is the rating for Pick-Up Upper Cumberland?

Pick-Up Upper Cumberland has a rating of 1.0 stars based on 1 rating. This indicates a very limited user feedback base at this time.

### Is Pick-Up Upper Cumberland free to use?

Yes, Pick-Up Upper Cumberland is available for free download and use. There are no in-app purchases or advertisements mentioned in the app's data.

### What devices is Pick-Up Upper Cumberland available on?

Pick-Up Upper Cumberland is supported on iPhone, iPad, and iPod devices. It is designed for Apple's iOS ecosystem.

### When was Pick-Up Upper Cumberland last updated?

The latest version of Pick-Up Upper Cumberland, 4.3.16, was last updated on September 15, 2025. This indicates a recent update for the application.

### What is the age rating for Pick-Up Upper Cumberland?

Pick-Up Upper Cumberland has an age rating of 4+. This means it is considered suitable for children aged 4 and older.

## Version history (last 5 releases)

### 4.3.16 — 2025-09-15

Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed.

### 4.3.14 — 2025-06-26

Enhancements and Bug Fixes:
- Resolved issue where an error was displayed when when commas exist in the middle of street names.
- Updated Braintree SDK to 5.27+ & BraintreeDropIn SDK to 9.14.
- Updated messaging displayed when the app cannot reach the server to be more user-friendly.

### 4.3.12 — 2025-04-07

Bug fixes and improvements:
	⁃	Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
	⁃	Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
	⁃	Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
	⁃	Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
	⁃	Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
	⁃	Updated app so that is available in portrait mode only.

### 4.3.11 — 2025-02-03

Revised app icons, logos, and color scheme.

### 4.3.10 — 2024-11-13

Bug fixes and improvements:
- Added the ability to quickly book a trip via a “Book Now” button.
- Resolved issues with booking trips at certain times, as well as with the minimum advance booking time not being returned to the mobile apps in any Mobile APIs.
- Resolved issue where app was crashing when opening the map during trip booking.
- Improved error message displayed when a rider attempts to book a trip to a location their agency disallows.
- Updated frameworks to support Apple Silicon.
- Added the ability to book a trip using deeplink attributes.

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## More apps by Ecolane USA, Inc.

- [Mobility by Ecolane](https://appshunter.io/ios/app/mobility-by-ecolane/id1275719560)
- [Access Sangamon](https://appshunter.io/ios/app/access-sangamon/id1375054298)
- [IndyGo Mobility](https://appshunter.io/ios/app/indygo-mobility/id1563022004)
- [GoBus Transit](https://appshunter.io/ios/app/gobus-transit/id1566577543)
- [Lets Go L.E.T.S](https://appshunter.io/ios/app/lets-go-lets/id1582983082)
- [GO flexride](https://appshunter.io/ios/app/go-flexride/id1583257159)

All apps by Ecolane USA, Inc.: https://appshunter.io/developer/1275719559

## Related topics

[upper cumberland](https://appshunter.io/ios/topics/upper-cumberland)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*