# PICKUP CBUS — user reviews > 34 indexed App Store user reviews of PICKUP CBUS by City of Columbus, Ohio, rated 4.90/5 from 795 ratings. - Source: https://appshunter.io/ios/app/pickup-cbus/id6451389994/reviews - App overview in markdown: https://appshunter.io/ios/app/pickup-cbus/id6451389994.md - Rating breakdown: 5★ 726 · 4★ 59 · 3★ 4 · 2★ 3 · 1★ 3 ## What do users think of PICKUP CBUS? Overall sentiment: positive **Pros** - 👍 Helpful reminders - 🚀 Reliable notifications - 🗓️ Convenient calendar integration - ✨ Simple and intuitive design **Cons** - 🐛 Inconsistent notifications - ⚠️ Missed pickups - 🤔 Confusing holiday schedules **Commonly reported bugs** - Notifications not arriving on time - App crashing on certain devices **Most requested features** - Customizable notification settings - Integration with smart home devices - Ability to report missed pickups ## Newest reviews (15 of 34) ### 5/5 — Helpful *2024-04-22, version 2023.7.18* Great reminder. Never miss a pick up! ### 5/5 — Life changing *2024-04-09, version 2023.7.18* Let me say, I would give this 6.5 out of 5 stars if I could! The woman made it my responsibility to make sure the trash is taken out and to be honest I would frequently forget. This app helps ensure the garbage finds it way to the dump! ### 5/5 — Great service now *2024-04-08, version 2023.7.18* Once we got the service to recognize what our letter said about where to put our bins we haven’t had a missed pickup. I which it hadn’t taken so long. I’m giving them 5 stars because they are so reliable now and it is greatly appreciated. ### 5/5 — Helpful *2024-04-07, version 2023.7.18* We are thankful for the reminders. It is really helpful since the day for pickup changes with each holiday. Extra tidbits of information as a little express spice to the reminders. Thank you. ### 5/5 — Never miss a day! *2024-04-01, version 2023.7.18* We are no longer the house on the street that forgets to put out the bins! We are now the house that neighbors use to put out theirs! I tell all my Columbus friends about it and they love it too. ### 5/5 — Simple, effective, excellent *2024-03-19, version 2023.7.18* Clean, minimalist design that gives you exactly the info you want with no clutter or distractions. And the push notification reminders are essential. ### 5/5 — Mystery Pickup is a thing of the past *2024-03-03, version 2023.7.18* I love the app! It even notifies me the night before pickup. The days can change from week to week. Now it doesn’t matter..I get notified each week. Thanks! ### 5/5 — Great App *2024-02-27, version 2023.7.18* I love getting notified when my trash day is so I no longer have to guess. App works great! ### 5/5 — Mrs *2024-02-26, version 2023.7.18* The App is very easy to install and easy to use! It is a great tool for getting organized with the trash pickup , thank you ### 5/5 — Very helpful *2024-02-14, version 2023.7.18* Love this app. Very convenient ### 5/5 — Super helpful *2024-02-13, version 2023.7.18* Simple user interface. I don’t have to hunt for the info I’m looking for. Thanks! ### 5/5 — Simple & convenient! *2024-02-07, version 2023.7.18* Knowing which day trash pickup is, is no longer a mystery! The app is simple. Best is it doesn’t require one to set up an account. It just needs street address. ### 5/5 — Definitely helpful *2024-02-06, version 2023.7.18* Since I’ve downloaded the app it’s done exactly what it says it would I appreciate the additional reminder assistance! Download it CBUS!! ### 5/5 — Super Helpful *2024-02-05, version 2023.7.18* So helpful! Never forget to take the trash out anymore ### 5/5 — Simple + intuitive = ideal *2024-01-29* Minimalistic design … in a very good way … with easy access to exactly the info you need, and nothing more. Well done. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stopped Notifying Me *2025-11-19, version 2025.9.29* The only purpose of this app is to send a notification the day before pickup. It doesn’t even do that. 0 stars if I could. ### 1/5 — Stinks *2025-10-23, version 2025.9.29* Doesn’t work. Keeps notifying me on the wrong day. Screwed up. Typical of Columbus ### 1/5 — Embarrassing *2024-01-28, version 2023.7.18* In addition to using a slur for the City of Columbus in the name, this application is a privacy nightmare promising to harvest and sell your personal information. Like the Columbus 311 app, the City of Columbus is selling its citizens’ info out to the highest bidder. Avoid this and just use the City’s web page, or call 311 on the phone. ### 1/5 — Embarrassing *2023-12-13* In addition to using a slur for the City of Columbus in the name, this application is a privacy nightmare promising to harvest and sell your personal information. Like the Columbus 311 app, the City of Columbus is selling its citizens’ info out to the highest bidder. Avoid this and just use the City’s web page, or call 311 on the phone. ### 2/5 — Still useless without badges *2024-01-25, version 2023.7.18* The only reasonable use would be if the app icon had red badges on it for notifications. Instead, that feature is selectively disabled, so that only banners are possible to be notified of tomorrow’s pickup. Useless. How do I remember to bring the bin to the street once the banner is gone?? Stick with email, at least they stay unread with red badge. ### 3/5 — Very handy to keep on schedule *2024-02-23, version 2023.7.18* However the problem is the today, it notified me of garbage pickup at 12pm the day of pickup & they were in my neighborhood very early so the notification should have been the day before. ### 4/5 — It’s all good *2024-04-23, version 2023.7.18* I still get missed once in a while, but I understand holidays, and inclement weather can disrupt the order. Mostly, I am happy to have the app, along with reminders. I printed the calendar and have that on my fridge so I don’t miss any scheduled pickups. ### 4/5 — Timely reminder *2024-02-04, version 2023.7.18* Easy to use and answers what is needed to get our cans available and in place on the right day. Thanks ### 5/5 — Outstanding *2025-04-13, version 2023.7.18* What can I say? I’m glad that you have this app. It keeps me updated on everything. I love it. Thank you so much. ### 5/5 — Does exactly what it says *2025-01-17, version 2023.7.18* It lets me know which days to put out the trash or recycling at my address. Since I moved here near the holidays, that information was vital and not a given. Love the push notifications to remind me the day before! ## Most praised reviews (8 highest-rated) ### 5/5 — No WORRIES *2025-01-05, version 2023.7.18* Great app to remind us the trash pickup day especially when there is a holiday week. ### 5/5 — Very helpful *2024-11-17, version 2023.7.18* I love the reminder. I’m not always clear what happens on the holidays so I love this app. ### 5/5 — Reminders Appreciated *2024-10-23, version 2023.7.18* Truly appreciate this App, I'll never miss collection day again. ### 5/5 — Calendar reminder *2024-10-13, version 2023.7.18* To be honest, I really enjoyed when it automatically popped up on my calendar, but I’m enjoying the app. as well! Thanks ### 5/5 — awesome *2024-07-29, version 2023.7.18* push notifications, enough said! love that its simple with no unnecessary clutter. thank you ✨🚮 ### 5/5 — One hit wonder! *2024-07-11, version 2023.7.18* Does one thing and does it really well! ### 5/5 — Very Helpful *2024-06-20, version 2023.7.18* This new app is very helpful. I get consistent notifications for trash and recycling. It’s nice to get the notifications before 7:00 the evening before. ### 5/5 — Never miss a pick up ! *2024-05-28, version 2023.7.18* So helpful !! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*